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NYT on World of Warcraft
The New York Times (registration required) has a piece on Blizzard's World of Warcraft, discussing the game's popularity and high sales. The article also examines the design processes that go into the game, and the artistic outlook of the WoW live team. From the article: "From around a dark, windowless room, nine young men peered into the unfinished virtual interior of Karazhan, a haunted tower set in a forlorn mountain pass that will open later this year. 'As you can see, the architecture is a little ornate, a little Gothicky,' said Aaron Keller, a 29-year-old designer, gesturing to the 3-D model on the computer screen before him. 'We're thinking about turning these arches into horse heads.'
Just look at the forums. What few complaint/leaving letters there are, you will see blizzard people replying and trying to help the situation. This is opposite other games where they just delete the posts (EQ and AO to name a few). The support for this game is incredible. Major notices at login, good forums, etc. Not only that, the game runs great so support is barely needed.
If you like Blizzards graphical style in general, you will like WoW. It's very similiar, for obvious reasons, to Warcraft 3. For example, the buildings in towns look like the equivilent buildings in Warcraft. The engine is average, it's not Half Life 2. But the quality of the art, as opposed to the quality of the engine, is top notch.