Slashdot Mirror


Lexmark's DMCA-Abuse Case Coming To An End

Adama writes "Lexmark is dead in the water with their hopes to use the DMCA to force their customers to buy their over-priced toner. Their request for another hearing has been denied. Ars has an especially great write-up on this." (See this earlier story for more background on Lexmark's lock-in attempt.)

30 of 431 comments (clear)

  1. Hopefully... by InsideTheAsylum · · Score: 4, Insightful

    The DMCA is shot down in the court in other copyright related matters.

    I know, I know, downloading music isn't quite like manufacturing your own cartridge for another company's printer, but at least this proves that the DMCA can't shield everything.

  2. Common people: 1, Fritz Hollings: nill. by t_allardyce · · Score: 5, Interesting

    They'll be back next year, this time with a patented cartridge that plays (copyrighted) music (or sound) as part of its printing process, try duplicating that legally?

    --
    This comment does not represent the views or opinions of the user.
  3. Lexmark is not doing well by bigtallmofo · · Score: 4, Interesting

    Expect bad news for Lexmark on all fronts. You may recall that Dell has been using Lexmark printers for a few years. But now, even Dell is moving away from them in favor of other printer vendors.

    Not sure if it relates back directly to their frivolous use of the DMCA, but it seems like they are being hit from all sides right now.

    --
    I'm a big tall mofo.
  4. The Razor Principle all over by xiando · · Score: 5, Interesting

    Gillette has been doing what the whole printer industry is doing with Razors for YEARS: Give the tool away cheap or for free and charge high for the blades. Some printers are actually sold cheaper than the ink cartages who come with the printer. So the ink cartridges who come with printers now only contain one third of the volume, just to make you go buy a new one a week after purchase. This is just not fair. Boycott the whole printer industry AND save the environment at the same time: Print less. Encourage your friends to do the same. Trees are today being cut down ten times the rate they are being reproduced! This is a fact. Yes, if we keep this up then the planet will be free of trees by the end of the century. So teach the evil printer industry a lesion, print less. And No, switching brand will not help, they are all running the ink scam.

  5. Gameboy by Anonymous Coward · · Score: 5, Interesting

    So does this mean that Nintendo can't claim copyright on the bitmap logo that is needed for the Gameboy to accept a cartridge? Does this open the door for third parties to manufacture their own GB cartridges?

  6. unfortunately.... by EmbeddedJanitor · · Score: 5, Interesting
    One would think that something like this will kill Lexmark. ie. If you screw over the customer, then the customers will shun you and you go out of business.

    Unfortunately it seems that this thinking is flawed. Customers these days are so used to having their rights, privacy, whatever abused that they expect to be ripped off by the Lexmarks, Microsofts etc of the world.

    What happened to the old days when the customer was king and great customer service was the way to do business.

    --
    Engineering is the art of compromise.
    1. Re:unfortunately.... by joeljkp · · Score: 5, Interesting

      The solution from a consumer perspective, of course, is a PPP (price per page) index. I haven't seen any manufacturers advertising this, though. Are reviewers doing it?

      --
      WeRelate.org - wiki-based genealogy
    2. Re:unfortunately.... by BroncoInCalifornia · · Score: 4, Informative

      Consumer Reports puts a Price per Page figure in their articles.

      --

      Religion is the main cause of atheism.

    3. Re:unfortunately.... by zakezuke · · Score: 4, Insightful

      What happened to the old days when the customer was king and great customer service was the way to do business.

      People are too cheap to *pay* for customer service.

      But don't think Lexmark is unique. Back in the typewriter days it was common place to offer low price typewriters but only supply carbon ribbons and charge an arm and a leg for them rather than the fabric ribbons that lasted longer and could be reinked.

      --
      There is no sanctuary. There is no sanctuary. SHUT UP! There is no shut up. There is no shut up.
    4. Re:unfortunately.... by Secrity · · Score: 4, Insightful

      "What happened to the old days when the customer was king and great customer service was the way to do business."

      I believe that there are a number of interlocking and paradoxical reasons that customer service has turned to crap. In many cases customers now have tremendous choices of what to spend their money on, but have lost any real choice of where to spend their money. At one time people bought their goods at a huge variety of mom and pop grocery stores, bakeries, pharmacies, deli's, appliance stores, radio & TV stores, office supply stores, hardware stores, book stores, newsstands, restaurants, lumber yards, clothing stores, dry goods stores, gas stations, and so on. The owners and management of these mom and pop stores were close to their customers and the loss of a relatively small number of customers could cause financial hardship for the store. Now, most stores are huge operations that sell a very broad range of goods and there is a smaller choice of stores in a given trading area. Home improvement stores have put hardware stores, paint stores, and lumber yards out of business. Discount stores and supermarkets have put many other stores out of business. The sheer size of these mega store corporations cushions the effects of unhappy customers. This cushioning effect caused by the huge size of these corporations and the fact that the dissatisfaction results in customer churn between the available stores, not the net loss of customers. If things get too bad, stores can be hurt (Kmart) and manufacturers can get into trouble (Chrysler). These large, sophisticated , legally savvy stores and manufacturers (or whatever they are, they don't actually make anything anymore) have the ability to declare bankruptcy, close a few stores or warehouses, lay off employees, get new financing; and keep abusing customers. If a mom and pop owned store or factory declared bankruptcy, mom and pop went out of business and lost their livelihood; the desire to survive was a great incentive to satisfy and retain customers. When stores and manufacturers no longer have an incentive to satisfy customers and investors demand that the maximum short term profit be squeezed out of the operation, customers may as well just bend over and smile.

  7. Good, this levels the playing field by Anonymous Coward · · Score: 4, Insightful

    The initial price of printers will increase, and the corresponding cost of cartridges will decrease. This is a good outcome; the razor-markup model has always been a bit dishonest. Now price and cost will be more closely aligned, so partially-informed consumers will be able to make better purchasing decisions.

    It's better for the manufacturers too, because their competition won't be doing it either. They no longer need to "keep up with the Joneses" and engage in shady pricing.

  8. Real simple.. by Creepy+Crawler · · Score: 4, Interesting

    Just void warranty on people/companies who use 3'rd party "ink" unless it's 'certified' to work with the printer.

    And for some uses, I can see why a 3'rd party ink is worse in certain printers..

    I still like the 5 cartridge cheap-o-ink Epson's. The reps actually encourage by saying "We dont do Lexmarks Scheme of lockins".

    --
  9. Re:now, to try and get tech favor again by Anonymous Coward · · Score: 5, Insightful

    It would be interesting to know which has cost Lexmark more:

    1. Loss of potential future revenue because competitors will now be able to sell replacement cartridges
    2. The cost of paying the lawyers for the case, or
    3. Loss of revenue because of the many people recommending against Lexmark printers ever since the lawsuit began (regardless of outcome).

    I'm betting #3, and that the effect will persist for years from now. I, like you, will not buy Lexmark printers anymore, and have not for several years. I recommend against them when ever people ask, and I explain to them why. Yes, other printer companies gouge you for printer supplies too, but Lexmark has achieved unusual lows by attempting to apply the DCMA to sustain their anti-competitive desires.

  10. Does this mean by CastrTroy · · Score: 4, Interesting

    Does this mean that HP won't be able to region encode ink cartridges, or at least be a precedent when they are brought to court.

    --

    Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
  11. From the article... by kenthorvath · · Score: 5, Insightful
    , the 6th Circuit US Court of Appeals found that the Toner Loading Program was not a copyrightable work, as it was less a work of expression than of function. Copyright is not available merely to "any idea, procedure, process, system, method of operation, concept, principle, or discovery," but Lexmark's use falls exclusively on the idea side of the fence. "[I]nteroperable devices" may use proprietary security systems to lock out unauthorized interoperability, but a technology developed solely for this functional purpose is not copyrightable. Furthermore, the court noted that even if these programs were copyrightable, SCC's copying of protected portions of the work would likely still enjoy fair use protections, because the courts have ruled that "fair use doctrine preserves public access to the ideas and functional elements embedded in copyrighted computer software programs."

    Does anyone know what the status of the DeCSS lawsuits are, and whether this applies? I would also love to see this applied to other things.

    But wouldn't this have other implications as well? The notion that a work that is designed merely as a means to function is not copyrightable may have implications for the GPL, would it not? How much code is copyrighted and protected under the GPL that was designed only with function in mind, and nothing else?

    What about the code that SCO claims ownership of? Even if it existed, could they in fact have copyright over it, given this ruling?

  12. Buy a laser printer by Apreche · · Score: 5, Informative

    This is only a problem with inkjet crap printers. Its much more economical to buy a laser printer, even a color laser printer. Sure, the toner is like 100 bucks. But it lasts forever. Especially if its just your house. Plus, laser printers often have network cards making it much easier to network the whole house to use just the one printer. And its higher quality printing that makes copies faster.

    Sure, it's expensive to start out, but you can find pretty good cheap used ones on ebay, especially if you only need black and white. And its cheaper than inkjet over the long run. More reliable too.

    Personally I think apple needs to re-enter the printer market. They used to make great laser printers.

    --
    The GeekNights podcast is going strong. Listen!
  13. Re:now, to try and get tech favor again by AstroDrabb · · Score: 4, Insightful
    Actually this is why I personally stopped buying Lexmark. Prior to this, I had three Lexmark printers. When it came time to replace, I went with an HP. Oh, I also picked HP because they have very good Linux support and Lexmark's Linux support sucks or is non-existent.

    Sadly, I don't think the average Joe cares about being screwed over. They have been brain-washed to look for rock-bottom prices. If Lexmark can find a way to sell a similar printer to the competitors for $2 - $5 less, most US drone-shoppers will eat it up.

    --
    If Tyranny and Oppression come to this land,
    it will be in the guise of fighting a foreign enemy. -James Madison
  14. Most paper is grown on tree farms by Crashmarik · · Score: 4, Interesting

    yep the trees used for paper production are farmed. So if you print less the land will be used for something else and there will be less trees.

  15. Just get a cheap laser printer by ShatteredDream · · Score: 5, Insightful

    I got sick and tired of having to pay so much for cartridges because I am still a college student and printing out even 50 pages worth of lecture notes and slides can take out around 1/8 of many of those carts. So I paid $150 for a Brother laser printer and it took me 1.5 school years to go through 1 single toner cartridge. Amazing isn't it?

    The scary part is that I tell people about this, how all they have to do is sacrifice color and they can go at least 1 school year without paying $20-$30 per cartridge. For my HL-1440, not exactly a high end piece of equipment, a new toner cart costs only $70.00. Even if it were $100.00 it would still be worth the cost. What does it say about America that these college kids, many of whom do in fact have to pay for their own supplies can't be bothered to put down $140-$200 now for a new laser printer so that they can save 3-5x that in at least 1 fulltime school year of printing?

    Having had this now for going on 2 years and it still works well, I just don't understand why people who don't NEED color printers opt for the much more expensive inkjet. Most printing is black and white and you can save hundreds of dollars, enough to buy your laser printer several times over, if you get the right model because the toner cartridge it comes with can do at least a few thousand pages. I know I got at around 4,000-5,000 pages out of my first toner cartridge.

  16. So, how does this compare to car trouble codes? by Buran · · Score: 4, Interesting

    The decision includes the phrase "If we were to adopt Lexmark's reading of the statute, manufacturers could potentially create monopolies for replacement parts simply by using similar, but more creative, lock-out codes.". This is interesting.

    Just this past weekend, I had a check-engine light in my 2000 VW Golf diagnosed by a fellow VW club member via the use of a scanner made by ROSS-Tech Inc (which is also working on generic OBDII and BMW scanners) via the use of reverse engineering, similar to the way the BIOS of the original IBM PC was reverse-engineered.

    As discussed in the article Wired News: Drivers Want Code to Their Cars, automakers don't release all of the diagnostic codes to vehicles, claiming that releasing the codes "would allow independent parts manufacturers to copy components that cost millions of dollars to develop".

    However, the way I read the Lexmark article is that doing exactly that is legitimate -- by purchasing the car/printer, the consumer is granted access to the proprietary software inside the item that allows it to function, and can use third-party equipment to service it and keep it in a workable condition.

    Perhaps a third-party manufacturer of automotive parts needs to sue an automaker to force release of the diagnostic codes. Or, maybe even the maker of the scanner that was used to reveal why my check-engine light triggered. But even if not, I don't think VW would, say, be able to bring a case against the scanner maker under the DMCA.

    (The code was "fuel mixture too lean" and turned out to have been caused by a snapped vacuum hose; fixed in five minutes at no cost by pulling another hose off a soon-to-be-junked parts car.)
    Oh... and the Ars Technica guy was right: the DMCA DOES need to go away.

  17. Side story of IP Ridiculosity by serutan · · Score: 4, Interesting

    One of the paradoxes of Intellectual Property is that the IP industry wants it to be treated like real property, exccept for the fact that you can't restrict how customers use real property once it's in their hands. At least not yet.

    There is a small company that makes a template for routers -- the woodworking kind, not the networking kind -- for cutting dovetail joints. It's basically a piece of plastic that you clamp onto a piece of wood to guide the router. If you wanted to, you could use the template to make an identical template out of another piece of plastic. To guard against this possibility the manufacturer encloses a license agreement with the template, stating that the customer is specifically not allowed to do this. It further says you are authorized to use the template for personal woodworking projects only, not for business use.

    This may be a silly example (although true), but I think there's a clear and present danger that the whacked logic of the IP world could spread like a fungus into the real world, and we could indeed wake up one day to find it illegal to use a Stanley hammer on non-Stanley nails. Frightening -- unless you are Mr. Stanley or his IP lawyer.

    One more reason to find out who your representatives are and write them a short note periodically, once is good but once a month is better, urging them to consider the adverse impacts of IP issues on the public domain.

  18. Lxmrk printers are ridiculously cheap and shoddy by empraptor · · Score: 5, Informative

    I would know, having worked as a sales rep at an electronics retailer.

    There are so many nightmarish stories customers walk into the stores with. Dried up ink, cartridges that run out in a few weeks, broken printers, etc. I never recommended a Lexmark once. Many computer packages were bundled with Lexmark by default, maybe because they're so cheap and there are rebates, but you're better off with other brands.

    Oh, and the cartridges. Just as shoddy as the printers. Customers complained of ink drying up after not using the printer for a week. A week. Wee small things too, the ink compartments are. I doubt the ink would last long.

    Lexmark will be dead soon even if they had won this lawsuit. Just as well that they lost. People won't have the stupid choice available to them that much sooner.

  19. Lexmark uses low-tech gouging methods, too by gvc · · Score: 4, Informative

    I guess you could still call it "digital" although not electronic. Lexmark uses a metal tab to prevent you from putting Samsung cartridges in their E210 printer, even though the printer is manufactured by Samsung.

    Of course, the Lexmark cartridges cost 50% more.

    If anybody still has an E210 and is still shelling out for Lexmark cartridges, please visit How to use a Samsung cartridge in a Lexmark.

    And never buy another Lexmark.

  20. the razor blade game by v1 · · Score: 4, Insightful

    What's unfortunate about this is Lexmark plays the 'Razor Blade Game', a business model where you "don't make money selling razors - give the razors away. Make your money selling BLADES". Lexmark goes by this business model, selling dirt cheap printers. Not just inkjets - they also make laser printers. And then charge a small fortune for the ink or toner, and give you very little of it in each cart. One salesman I know used to joke that "you get more ink in a ballpoint pen than comes with a Lexmark printer". This business model turns sour when your competition (easily) undercuts your (inflated) ink cart prices. The trajedy of this is the consumer usually realizes they are not getting nearly the deal they thought they were until after they've plunked down the money for the printer and their first few replacement ink carts. At that point you have to ask yourself if it's really worth it to chuck your new printer and go buy another one just to "save a few bucks on ink". But then over time those bucks add up easily to more than the price of a new HP or Epson printer.

    I'm quite relieved that the DMCA has not proven to assist them in their consumer-lock-in attempts.

    --
    I work for the Department of Redundancy Department.
  21. tree farms by TiggertheMad · · Score: 5, Funny

    I think that is cruel and inhumane. Trees were not made to be cooped up in little farms, just waiting to die!

    I for one, only use paper from free-range rainforests.

    --

    HA! I just wasted some of your bandwidth with a frivolous sig!
  22. It's #1 because idiots buy "cheap" Lexmarks by Dogtanian · · Score: 4, Insightful

    No offence intended, but going for #3 is blinkered geek naivity. Even if a large proportion of Slashdotters boycott Lexmark for this reason, it's the old "mistaking your peer group for a typical cross-section" mistake. I doubt socially-aware geeks make up *that* much of Lexmark's customer base (*) and the stupid sheep that *do* probably don't even know (or care) what the DMCA is.

    Sorry, but it's #1.

    (*) Especially since the average /.er has probably figured out that Lexmarks are *not* cheap when you factor in consumables, and will avoid them regardless of Lexmark's DMCA abuse.

    --
    "Slashdot - News and Chat Sites Deviant". (Click "homepage" link above for details).
  23. Printing Costs by sxmjmae · · Score: 4, Interesting

    I always looked at the cost per page for Black and white and the cost per page for color.

    I did own a HP until the price for the ink was was more than the printer.

    I bought a Cannon S600. From the research I could find on the cost per page it was the the best. It also has good enough quality for things I do at home.

    When I went to purchase a photo printer I looked first at Cannon. The simple fact is that I could reload all the color and black cartiages on the S600 for ~$35 impressed me so much that never even wanted to consider another product.

    Now I have 9 cartiages to change but at I can get all the cartiages at once for about $75 if I catch the sale on the package set for the printer.

    The point is why spend more on cartiages then you do the printer? It tells me the real value they put on the printers.

    --
    My Sig indicates the end of the comment I posted.
  24. You can thank the EFF for this one by KarmaOverDogma · · Score: 5, Informative

    The EFF was a part of preveting yet another case of the DMCA being used to quash innovation.

    This is a perfect example of what the EFF has been trying to do on our behalf: and by "our" I especially mean the /. crowd: http://www.eff.org/endangered/list.php#toner

    The relevent text from the page:

    Species: Static Control Components remanufactured Lexmark toner cartridge
    Genus: Printer toner cartridge
    Threat averted: Overreaching claims under the Digital Millennium Copyright Act (DMCA).

    What it is: A printer toner cartridge refurbished by Static Control Components, sold more cheaply than new Lexmark-branded cartridges.
    What it lets you do: Toner cartridges are among the most expensive consumables of a laser printer. Lexmark's cartridges include chips with little bits of code that report back to the printer about toner-fill level -- but they also reveal whether or not the cartridge is "Lexmark authorized." The printer will refuse to print if the cartridge isn't "authorized," so Static Control replaced the chips so its refilled cartridges would work in Lexmark printers and report themselves "full of ink."
    Why it was endangered: Lexmark wasn't very happy about competing with Static Control for cartridge sales. It sued, claiming that the cartridge-printer "handshake" was a mechanism protecting a copyrighted work, so circumventing the mechanism violated the DMCA. The copyrighted work in question? The "toner loader program" in the cartridge chip.

    How EFF helped save it: EFF filed a friend-of-the-court brief supporting Static Control Components. We argued that the software was no more than a lock-out code, and that the DMCA explicitly permits the creation of interoperable software. The Sixth Circuit Court of Appeals agreed.

    Have *you* joined yet?
    .

    --
    uR iGn0ranc3, Their Power
  25. Clearly Lexmark didn't realize... by brilliant-mistake · · Score: 5, Funny

    that the DMCA is the RIAA/MPAA's law. If they want the government to protect their market share, they're going to have to buy their own law.

  26. Better than Lexmark by mazariyn · · Score: 5, Informative

    The Lexmark decision was a nice victory, but the Federal Circuit decided a DMCA case that may well have a bigger impact on the interpretation of the DMCA - The Chamberlain Group v. Skylink Technologies, 381 F.3d 1178 (Fed. Cir. 2004). Opinion on Findlaw

    The Federal Circuit basically read into the DMCA an "intent to pirate" requirement - simple circumvention isn't enough to violate the DMCA unless you intend to pirate or facilitate piracy of copyrighted works. What effect the ruling will have isn't clear, but it goes MUCH farther than the Lexmark decision. Lexmark basically said (a) that the code contained in the Lexmark printer cartridges wasn't copyrightable and therefore the DMCA couldn't apply, and (b) that in any event, the code was only protected from one form of access, but was completely unprotected via another - i.e. it was not effectively protected. Meaning the 6th circuit didn't really address the big issue - can the DMCA be used to stifle competition?

    To get a quick idea of where the Chamberlain Group decision went, read the relatively short (2 page) concurring opinion in Lexmark by Judge Merritt (cite: 387 F.3d 522) Lexmark Opinion on Findlaw.