Project Management Methodology for IT Operations?

sleeperservice asks: "There are a multitude of books, tools, and educational programs that deal with managing development projects. Whether you subscribe to IBM's Rational Unified Process or maybe SEI's Capability Maturity Model, whether you read Tom DeMarco's Peopleware or possibly Brooks' Mythical Man Month, there's something out there for you. However, most of these deal with projects that have a heavy amount of development, often new development associated with them. What about the folks in Operations? Let's say you need to upgrade your Oracle-based data management system for 1000 non-technical users? Or maybe you need to migrate your enterprise off of Outlook/Exchange and onto an alternative? What pointers are out there that Slashdot readers have used in such situations?"

Comments

IT Operations Process Simplified....

[hugesmile]

Just keep the IT staff off slashdot and pr0n sites all day, and things should take care of themselves.

Re:IT Operations Process Simplified....

[Anonymous Coward]

Just keep the IT staff off slashdot and pr0n sites all day

For begginers, try an easier project first like turning back the sea. For advanced managers, turn lead into gold, cure all disease and make the world a good and happy place.

Re:IT Operations Process Simplified....

[EnronHaliburton2004]

Mark in IT: "Hey Jeb, it says here that you are supposed to keep me from reading Slashdot."

Jeb in IT: "Oh yeah, Mark... stop reading Slashdot. And I think you are supposed to stop *me* from reading Slashdot".

Mark in IT: "Ok. Jeb... stop reading Slashdot."

Mark & Jeb together: "Bwahha haha ahahahahahaaaa".

Mark & Jeb continue to read Slashdot.

I know this one, my boss taught me.

[Amiga Lover]

Yell loud. Yell even louder to make things happen quicker.

video training

[Anonymous Coward]

There's a TV show called The Apprentice...

Re:video training

[game kid]

Yeah, it is a tad tough not to manage a project perfectly when you've got Donald "I never employed you but I can fire you" Trump breathing down your back.

Speaking of those apprecticeses (as Ellen calls them), I'd manage Audrey's projects anytime. To quote Greg Roelofs, "yowza!"

Re:Project Management

[Tyler Eaves]

Really?

Seems like every time I see a UK govt IT project in the headlines, words like "Disaster", "Overbudget", "Late", and "Useless" tend to appear with alarming frequency.

Re:Unabashed Commercial

[Hognoxious]

Quiz:
Someone can't do hyperlinks. You'd trust him:

1. to develop a project management tool.
2. to develop a project management tool that doesn't suck poo through a pipe.
3. as far as I could throw him.
4. no fucking way.
5. no fucking way, Jofuckingse.
6. to tie his own shoelaces.
7. did I miss the "no fucking way" option?

Re:Project Management

[JKR]

Yes, and always juxtaposed with that paragon of US IT contractors, EDS...

Jon.

Earth is dying!

[homesteader]

With the obvious onset of rapid global warming, it has been determined that we must evacuate the planet. A suitable alternate planet has been located, and the first transport ship has already been prepared! As Project Managers play such an important role in keeping things running smoothly and efficiently, you have been selected to go on the first ship!

Re:Communication Is The Key

[roman_mir]

Communication Is The Key - yeah, I think someone around here said it already: Yell Loud!

Pointers for IT projects? That's easy...

[rah1420]

... make three envelopes.