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Can TiVo be Saved?

ChipGuy writes "TiVo's death watch has begun. The company is having a tough time finding traction in the marketplace, as more and more competitors rush into the market, most of them deep pocketed satellite and cable companies. But is all lost? What if the company went private and became the anti-cable, letting us download, store, organize, and serve media from both cable and -- this is the important part -- the internet. Others believe that TiVo should get into the content aggregation business."

30 of 604 comments (clear)

  1. don't have TiVo... Yet by lecithin · · Score: 5, Insightful

    I have held off from getting TiVo or the equivalant as I had figured that this would happen. Just like most types of technology things get smaller and cheaper. (then the big boys take over)

    I figure that the Cable companies are going to move very quickly in this arena. My own (Comcast) offers "On Demand" programming right now for free. I can view programs, store and play later as if it were a movie/DVD. It sounds like the next step is to watch what ever you want, when you want as long as you pay what they want.

    I can wait for it all to come together, I know how to program my VCR.

    --
    It could be worse, it could be Monday.
    1. Re:don't have TiVo... Yet by superpulpsicle · · Score: 4, Insightful

      If Tivo got rid of the subscription model, I'd buy a Tivo box right now. While I haven't see any Myth TV linux solutions, I have seen comcast On-Demand with video recorder counterparts. And Tivo feels like a rip off in comparison.

    2. Re:don't have TiVo... Yet by Corporate+Drone · · Score: 4, Insightful
      My own (Comcast) offers "On Demand" programming right now for free. I can view programs, store and play later as if it were a movie/DVD. It sounds like the next step is to watch what ever you want, when you want as long as you pay what they want.

      Have you actually used on Demand? You only get what Comcast decides to store; you don't get to choose what programs you can time-shift. and, of course, you're not "storing" anything -- you're getting whatever programs are held centrally.

      The "VCR-style" buttons are a joke -- there's a 4-5 second delay between your remote control button press and the response (good luck trying to stop a program at a given location!).

      And, it may "seem" that the next step is full on-demand access to programming, but that's quite naive. keep in mind -- this "on demand" functionality only appeared as a response to DVR feature sets; if DVR competition were to disappear from the marketplace, and their chokehold on content distribution restored, do you really expect them to expand this functionality?!?!

      --
      mmm... yeah... You see, we're putting the cover sheets on all TPS reports now before they go out...
    3. Re:don't have TiVo... Yet by cayenne8 · · Score: 4, Insightful
      " If Tivo got rid of the subscription model, I'd buy a Tivo box right now. "

      This puzzles me....are there really THAT many people out there that pay the monthly fee, rather than the one time lifetime sub. fee? I figure the one time chunk of money into the whole price.

      Maybe its me...I hate paying monthly on something if I can get it all out of the way once and for all...

      --
      Light travels faster than sound. This is why some people appear bright until you hear them speak.........
    4. Re:don't have TiVo... Yet by Quarters · · Score: 4, Insightful
      I have held off from getting TiVo or the equivalant as I had figured that this would happen.

      You've missed out on having a really useful appliance for over five years. I understand being pragmatic, but that's like saying "I didn't get a computer, console, etc..) because I knew the successor would be out about a half decade later."

    5. Re:don't have TiVo... Yet by Issue9mm · · Score: 5, Informative

      It probably isn't being modded up because a Tivo/NetFlix coop is already in the works.

      http://www.msnbc.msn.com/id/5915470/site/newswee k/

      -9mm-

    6. Re:don't have TiVo... Yet by JoeD · · Score: 4, Informative

      But here's the question... how the hell does a Tivo box that's sitting on a shelf above the satellite reciever change the channel as needed? What kind of weird wiring hack did you have to do to get that to work?

      The same way a Tivo sitting on the shelf above the cable box changes channels - there's a little IR emitter that you position in front of the box, and the Tivo sends the appropriate commands to change the channel.

      With some model satellite receivers (DirecTV only, I think), the serial port on the back of the Tivo hooks up to the serial port on the back of the receiver and changes channels that way.

    7. Re:don't have TiVo... Yet by daVinci1980 · · Score: 5, Insightful
      I can wait for it all to come together, I know how to program my VCR.

      That's great that you know how to program your VCR.

      Please set up your VCR to record only first-run episodes of Law & Order that come on NBC, and all episodes that come on TNT. Oh, but don't record an episode if you've recorded in the previous 30 days. And please make sure to automatically have your VCR keep up with the scheduling, so that when NBC decides to start adding one extra minute to the show to throw of your VCR, it records the extra minute as well. Oh, and if the Simpsons comes on at the same time as any of those episodes on TNT, please record those instead. And when the network delays the start of Law and Order because the baseball game went long, please make sure to have your VCR pick up on that as well. Oh, and given that I like Law and Order, could you please set up your VCR to record other shows that it feels I might be interested in.

      People who make the argument that Tivo is just a smarter VCR completely miss the point. They're akin to the people who assume that any article that begins with 'Bill Gates donated $1B to help immunize people in third world countries' must end with 'in a bid to avoid paying taxes.'

      Tivo is not just a smart VCR. It's not missing shows that you want to watch. It's watching your shows in 21 minutes per 30 minutes recorded. It's keeping track of schedule changes. It's coming home late at night and watching *whatever the hell you want to.*

      But look on the bright side. Assuming that this (like every other doomsday article to come out about Tivo in the last five years) is correct, you can rest assured that you didn't waste any money on bending TV to your will. Me? I'm glad to have given $500 to a company who makes a great product, and I wish them the greatest success.

      --
      I currently have no clever signature witicism to add here.
  2. About TiVo by Bryan+Ischo · · Score: 5, Insightful

    I work for TiVo.

    Believe me, it can be very disheartening to work for an innovator in a marketplace where large established companies have such control over the distribution channels.

    Cable companies and satellite companies already have a "lock" to a large extent on their customers and for them to sell an additional service such as a DVR requires so much less capital investment in marketing, and let's face it, making a good product, than it takes for a company like TiVo.

    And those companies already have much deeper pockets than a small company like TiVo with which to absorb the losses associated with pushing this rather expensive technology out to users.

    It's kind of funny to me that people will pay $80 cable bills without a whimper but will cry foul at the concept of paying $13 a month to TiVo to make the cable service so much more worthwhile.

    Cable DVRs suck. Most people would be much happier with a TiVo and would find the extra expense to be justified. I know I'm biased but I honestly believe that.

    My comments are my own and I do not speak for my employer.

    1. Re:About TiVo by mzwaterski · · Score: 5, Insightful

      The cable companies can more efficiently provide the same services that TiVo can provide. They haven't completely duplicated the service of TiVo yet but they have charged a heck of a lot less. What can TiVo provide that cable companies can't/don't that justifies the cost? No offense intended to you or TiVo of course.

    2. Re:About TiVo by otis+wildflower · · Score: 4, Insightful

      Cable DVRs suck. Most people would be much happier with a TiVo and would find the extra expense to be justified. I know I'm biased but I honestly believe that.

      True, but...
      * I want a DVI+SPDIF/HDMI input and HD recording capability
      * I want faster menus and wishlist processing
      * I want nobody to ever mess with 30 second skip. DO NOT FUCK WITH 30 SECOND SKIP.
      * I want to be able to watch my TiVo recordings on my P800 fone and/or a video iPod
      * weather, stock, headline, etc. applets would be nice.

      Cable DVRs do suck, but they also do digital sound and hi-def. They don't handle DVD burning though, and I _may_ upgrade to a DVD-capable DVR in the next few months, remains to be seen whether it's a TiVo unit or some kind of HTPC Linux box..

    3. Re:About TiVo by Bryan+Ischo · · Score: 5, Interesting

      No offense taken.

      TiVo can provide technical innovation. Cable companies are generally not known for their ability to innovate technology or to produce compelling products such as set top boxes like TiVo with new and advanced features. They tend to "follow leads" as is obvious now with the crop of second-rate DVRs that they are releasing.

      We'll see how this plays out. Either the technical superiority of TiVo will win out or the lower-cost, lower-quality options that the cable companies can offer will win out. Actually it's likely that both will win and retain some part of the market, the question is, how large a part for each respectively?

      Believe me, no one at TiVo is under any delusions that we don't have to work *very hard* to stay ahead of the pack and retain technical superiority.

      I feel that especially on this topic, I have to remind everyone that I speak for myself and not TiVo.

    4. Re:About TiVo by Bryan+Ischo · · Score: 4, Interesting

      Those boxes work much more like a digital VCR than a true DVR as far as I know, although I have to admit I have never used one and can only go on others' observations here.

      Also you are providing evidence for at least some of my points - believe me there is no way that cable companies could push such *very expensive* technology as dual-tuner HD pvrs without the deep pockets that they have to absorb the losses that must be associated with that product. There is just no way that $10/month can support the development of, production of, and distribution of that product.

    5. Re:About TiVo by Bryan+Ischo · · Score: 4, Insightful

      The costs associated with getting a product into retail channels are nothing to sneeze at. Also the costs associated with advertising these products is not cheap either. Cable companies don't have to put their products into retail channels and can advertise pretty much "for free" on their own service (not really for free since whatever time they use to advertise could have been used to make advertising revenue, except in those cases where they air their ads in the time slots that otherwise weren't bought).

      But I agree with your fundamental point that it's the subsidy that they can give to their customers in the monthly fee area and hardware that is most significant.

    6. Re:About TiVo by smackjer · · Score: 4, Interesting

      I have a Comcast DVR that is dual tuner, so it can record two shows at once, and it records HD. It has other features that Tivo does not, such as a Firewire port to offload content (which I haven't used yet so I can't really vouch for it). Best part: I didn't have to shell out ~$1000 for an HD-capable DVR, and since I don't have good enough line-of-sight for satellite, it's pretty much my only option for recording HD.

      It's only a matter of time before your local cable company has similar features.

      I also have a Series 2 Tivo, which has been relegated to bedroom duty, and had a Series 1 in the past. I have LOVED Tivo (both the product and the company) since 2001. Tivo's software is *slightly* easier to use than my Comcast DVR, but until they catch up in HD support they will lose ground.

      --

      This is my sig. There are many like it, but this one is mine.
    7. Re:About TiVo by Johnny+Mnemonic · · Score: 5, Insightful

      We'll see how this plays out. Either the technical superiority of TiVo will win out or the lower-cost, lower-quality options that the cable companies can offer will win out.

      As an Apple watcher for 20 years, I would say this: pack up your desk. Cheaper almost always wins in the marketplace; US consumers are trained to evaluate on price first, features second. The feature has to be really visible--visible in the Best Buy or WalMart floor space where the consumer makes their purchasing decision--for it to trump price. And your features aren't; you only see the value after use. That means either taking the plunge because you didn't know alternatives exist, or were pointed to it by a friend. Compared to the free advertising ComCast has on their own channels, good luck with that.

      While your product is stellar, and I'm a fanatic user myself, I think it takes too long for folks to appreciate the advantages of the TiVo. And, "too long", in this case, means >10 minutes. How do you market the advantages, without saying simply "easier to use"?

      I'm really hoping that the NetFlix deal can save your asses. I'm guessing it won't; it's too far away before release, it'll take too long to download stuff, and/or not enough stuff will be available. TivoToGo, while maybe nice (I dunno, I'm a Mac user), doesn't seem to be the killer feature, either: too long to transfer.

      I might suggest that you have some chance if you declare war on ComCast, since they didn't play ball with the distribution deal: allow for unrestricted copying/transfer/ad skip/archiving without ads, and only stop it if they come back to the table. That's pretty chancy, but it might the the only shot y'all have.

      Good luck--really. But if it all falls apart, please consider releasing enough info to keep the current boxes useful.

      --

      --
      $tar -xvf .sig.tar
    8. Re:About TiVo by Algan · · Score: 5, Insightful

      The problem as I see it is that TiVo doesn't seem to provide anything that a geek with a Linux box couldn't.

      A $100 price point and that "works out of the box" experience.

      --
      If con is the opposite of pro, is Congress the opposite of progress?
    9. Re:About TiVo by Bryan+Ischo · · Score: 4, Interesting

      How exactly are "VOD, Broadband, VoIP, FM radio, other misc data services (ie Alarm monitoring)" innovations of cable companies?

      Cable companies were simply in the fortunate position to be able to re-purpose infrastructure that they had already laid down for another purpose (analog TV distribution). And the repurposing that they did took extra investment in digital set top boxes and cable modem hardware, and who knows whatever infrastructure at their head end. No innovation there at all. It's not like they "invented" the internet or any service thereon that by happy coincidence for them have added value to their service.

      DirecTV with TiVo DVRs have all of the advantages that you mentioned about the SA boxes, and they're better DVRs to boot.

      I speak for me and not TiVo again (obviously).

    10. Re:About TiVo by fm6 · · Score: 4, Insightful
      ...very few understand what exactly it does besides "record, stop live tv". Tivo failed miserably in the marketing department...
      Absolutely correct. "Pause live TV" is probably one of the least important feature, because this device pretty much destroys your taste for live TV. During the six months between my box's arrival and its final failure (QA is another issue Tivo never properly addressed) I stopped even looking at the TV schedule, because I was more likely to find something I wanted to watch already recorded. Even when I did watch a live show, I'd wait at least 5 minutes after it started, so I could zip past the commercials.

      The best feature of Tivo, the one the makes it worth the (rather high) cost is its ability to find shows for you. I'd come home saying, "I want to watch a nature documentary" and find that Tivo had already recorded a half dozen, including a couple I didn't even know were on. Judging from what I've heard from other Tivo owners, this is a universally popular feature. Yet they never advertised it at all.

    11. Re:About TiVo by hawk · · Score: 5, Insightful

      >As an Apple watcher for 20 years, I would say this: pack up your desk.

      Yeah. I remember Apple. Pity they went out of business :)

      More seriously, if they spend as long going out of business as Apple has, he can pack *very* slowly.

      hawk

  3. ChipGuy by kngthdn · · Score: 5, Funny

    Whoever this ChipGuy fellow is, he sure hates Tivo! Not only is this story a dupe, but ChipGuy submitted both of them. I wonder how many were rejected. ; )

    Here's the original.

  4. Cue the haters by jargoone · · Score: 4, Funny

    Pick your poison:

    1. "My cable company's DVR works just fine, why should I pay extra for a TiVO?"
    2. "I don't watch TV, why do I want a TiVo?"
    3. "My MythTV box only took me 3 weeks to get working, and I will probably only have to mess with the guide data stream a few times a year, and the hardware only cost twice as much as a TiVo."

    We've heard them all before...

  5. Steps by cthrall · · Score: 5, Interesting

    1. Tivo licenses content.
    2. Tivo provides nice search interface for Tivo BitTorrent client.
    3. Tivo provides centralized Torrent servers and includes content in $12.95.
    4. Goodbye cable!

    Has anybody tried the new SDK? It's pretty cool...they should have done it from the beginning.

  6. And? by Otter · · Score: 4, Insightful
    I'm missing where the "death watch" comes from. They've lost some executives and their stock price is down. Is there any real bad news in there?

    But, since we've been told to start sharing our unininformed opinions:

    1) I don't see where turning TiVo into an Internet storage device is a huge win. Yeah, maybe it's a good idea and they should do it, but that will be just as easy for others to duplicate as the PVR business.

    2) I'm not sure whether Jarvis is hinting that they should become a warez enabler, but if he is, that's a dead-end business plan. As surely as piracy will continue to exist, that surely will it remain impossible to run a major business on that model in developed countries.

  7. Sounds great by TrippTDF · · Score: 5, Interesting

    Content aggregation sounds like a great idea, but remember that cable companies have a lot of exisiting ties with the media companies that actually produce the content. Even if Tivo starts doing this, the second they turn profitable the cable companies will play their relationships (I've worked in entertainment... the whole industry is about the relationships) with the media companies to undercut Tivo and get them out. I like the idea of Tivo, but I think the company is fighting an uphill battle.

    I say they get bought by Comcast or Time Warner before the end of the decade.

  8. Tivo box after TIVO exits by essaunders · · Score: 4, Interesting

    Not to sound pessimistic, but what happens to all the Tivo boxes if the subscription Tivo relies on goes away? Can they be converted to work with other schedulers? Would they at least maintain a basic 'dumb' disk-based VCR like capability?

  9. TiVo will fail. by EvilMagnus · · Score: 4, Insightful

    The sad truth is this: TiVo will fail.

    The reasons are simple:

    1. The cable companies are rolling their own DVRs. TiVo failed to get traction here, and it will kill them.

    2. TiVo has hobbled itself. There were features out there that could have helped them (essentially value adds above and beyond the cable company DVRs), but they were too slow to market, and too restrictive in their implementation. Examples: TiVo to Go. Network-able TiVos. Commercial skip. Good features, but TiVo hobbled them (or implemented them late) either through proprietary standards or by not officially advertising them to Joe Sixpack.

    --
    -EvilMagnus
  10. This just in: Tivo passes 3 million subscribers by EulerX07 · · Score: 4, Funny

    Kinda funny that I finish reading an article on news.com about them exceeding 3 million subscribers, to find out on slashdot that it's dying.

    Is it dying faster or slower then Apple and BSD?

    Disclaimer: Not a Tivo subscriber. I'd like to, but you can't get some of that in Canada.

  11. DirecTivo by sho222 · · Score: 5, Interesting

    Maybe the best bet for Tivo's survival is to get acquired by DirecTV. The Tivo/DirecTV (or "DirecTivo") integration is excellent. I can't even remember how I watched tv at all before I had my DirecTivo box.

    Anyone who has tried Comcast's alternative to Tivo knows that the interface is completely horrible. It actually makes me angry just to think about it.

    When I move this summer, I'm planning on continuing with DirecTV service rather than switching to cable strictly because of the tight integration with Tivo. The Tivo partnership is already a huge asset to DirecTV, they might as well add Tivo to their balance sheet and make it official.

    Tivo is my favorite robot friend (next is Roomba). Tivo has made TV fun and interesting again. I discovered Battlestar Galactica thanks to Tivo. I think I'd cry if Tivo died... seriously.

  12. Too late by daveschroeder · · Score: 5, Insightful

    I want nobody to ever mess with 30 second skip. DO NOT FUCK WITH 30 SECOND SKIP.

    I got the Charter DVR service from Charter Communications as a test, which is a Motorola BMC9012 running Digeo's MOXI software.

    When first set up, the skip button was a 30 second skip, and replay was a 7 second reverse jump.

    After the box downloaded its first software update, the skip button stopped working. It became a 15 minute skip. What the fuck purpose is a 15 minute skip?

    I called Charter to inquire about this. I asked what the purpose of the 15 minute skip button was; they responded that it was to jump quickly into a program (WTF?). I asked them why it was no longer a 30 second skip. The person I was talking to responded that it was "illegal" to have a 30 second skip.

    After I recovered myself from this egregiously wrong statement, I informed him there was no state of federal law prohibiting a 30 second skip on a PVR, and further informed him of other PVRs that do just that. He insisted there was "a law". I asked to speak to his supervisor, who again told me it was "against the law" to have a 30 second skip, and that Charter had to "obey they law". I again informed him there was no such law, and asked him to cite any such law. The conversation essentially went nowhere. I tried the next day with the same result.

    While pondering the absurdity of it all, I got a call back from a manager at Charter who had apparently become aware of my call. He apologized for the phone representatives saying that it was "illegal"...he said, essentially, that they shouldn't have said it was "illegal" or "against the law", but that Charter had "legal concerns" with its content providers and advertisers. I pointed out that Charter's corporate "legal concerns" are a lot different than something being "illegal", and that the phone agents might not want to tell people that.

    But ultimately, how many people will get DVR services like this and never know there was such a thing as a 30-second skip? They'll be tickled that they can record 40 hours of video (not knowing they could record 400 by just adding a drive, which of course is disabled on this box) and fast forward through commercials like a VCR, and that they can pay Charter an extra monthly fee to watch the recorded content on another TV in their own home (not knowing that it's technically possible to also watch it on their laptop, PDA, portable media player, or anywhere else they should be able to watch it). And the ones who do know about the 30-second skip will probably swallow Charter's "we can't do it because it's illegal" copout.

    And when July rolls around, those same people won't wonder how we're unable to do things we could do 30 years ago with the VCR when their DVR box tells them they're not allowed to record ER in HD (and that they must watch it live), and a call to Charter only elicits the blameless "Well, we have to follow what the TV networks make us do - it's not our fault..."

    The cable and satellite providers might be in the best position to provide DVR services that can tune all of the subscribed channels on their networks directly, without having to have some kind of convoluted IR Blaster setup or multiple settops, but they're also in the best position to severely restrict the featuresets and functionality of those boxes as well...