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Spyware Critics Respond to iDownload/iSearch

Paul Laudanski writes "Slashdot ran an article earlier on 'iDownload Tries to Silence Spyware Critics'. Since then, the spyware critics have responded to iDownload: CastleCops, NetRN, and Sunbelt Software. InternetWeek and BroadbandReports have picked up this story as well. Brian Livingston interviewed iDownload's CEO Arlo Gilbert, who claims the letters were a success: "The majority of sites we've contacted have taken down or properly classified iSearch" and "When asked to name some of the sites that had complied, Gilbert answered, "I'm not going to share that information. It would be shooting a gift horse in the mouth."" General overview by Kye-U and Zhen-Xjell."

26 of 253 comments (clear)

  1. Is it... by Creepy+Crawler · · Score: 5, Insightful

    is it Spyware when you click OK?
    Is it spyware when you let it stay on your system?
    Is it spyware when you let it run?

    When does the user take responsibility over what somebody/something else does?

    Seriously, it has to do with peoples' rights and how many intentionally do not inform themselves what they do, and their repurcussions involved.

    If we applied to what normal people do online (and then blame), what would you say if somebody cashed those "Loan Checks" sent in the mail? Most people know its a acceptance of a loan. Yet, common sense is thrown out the window on the net.

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    1. Re:Is it... by Darthmalt · · Score: 5, Insightful

      It's Spyware/malware/adware when it piggybacks on your system without an easy way to keep it from installing and then resists being uninstalled. i.e. cool web search and it's ilk

    2. Re:Is it... by MindStalker · · Score: 5, Insightful

      Is it spyware when it called itself "Critical Microsoft Windows Media Player Update", and is nothing of the sort. Then does not appear in your add/remove programs. And in fact the only way to remove it is to use a spyware removal tool. Or how bout the people that got it bundled with the Win32.Beavis virus. They didn't agree to the EULA. Now if someone can simply prove that iDownload had this hand in the creation of this virus, we could finally put these guys behind bars where they belong. Of course getting access to secret memos before they are destroyed in another exercise entirly.

    3. Re:Is it... by timmarhy · · Score: 5, Insightful

      your wrong. plain and simple. isearch misrepresents itself in order to get installed. misrepresenting yourself in any other arena is called FRAUD. so why doesn't it apply to people who create things like isearch? spyware programs like isearch also rely on people not being tech savvy enough to know how to spot them. your arguement that someone not being tech savvy is a defense for companies like this also doesn't hold.

      --
      If you mod me down, I will become more powerful than you can imagine....
    4. Re:Is it... by cgenman · · Score: 5, Insightful

      Realistically, people use their computers to do other things. If I want to chat with a co-worker online instead of going to the other building where they're located, I'll install and use aim. The average user isn't going to monitor what AIM does, or what any of the other applications say they are going to do, any more than I would go into my automobile to verify that the mechanic really did replace my spark plugs. You take the butcher's word for it. If an application represents itself as an app that can open any graphic image file, and I happen to need to see files sent to me by my family or I just worry about such things, I'll install it. I'll be buggared if I'm going to run a whois on every company and see if they have the same info as ClariaGatorInsertEvilSpywareMakerNameHere.

      Now, I actually do all of these things, because that's one of the things I'm paid to do. But the average user cannot be expected to check their task manager's list of running processes and know that while wscntfy.exe, hptskmgr.exe,wmplayer.exe, YEDIEx.exe, vmnat.exe, sshd.exe, svchost.exe, boinc_gui.exe, avgcc.exe, grxp4exe.exe, and the 64 other things currently running on their machine are benign, but that ie_32.exe is spyware. Heck, even now I only recognize *most* of what's on the list, and then in a cursory "that's usually on the list" sort of way.

      Normal people shouldn't be expected to know this. They want to interface with the computer, not program it. When I go to the store to buy a batch of oranges I expect a batch of oranges: I shouldn't need to know the finer details of modern horticultural techniques and the international fruit business to avoid getting lemons that have been painted orange.

      If somebody represents their ap as going to do something, the extent of my responsibility assumes that the ap behaves as expected. If it earnestly tries to look like an orange, it should be an orange. If I sold a painted lemon as an orange, even with a fine print disclaimer, I would be in trouble for misrepresenting the product. I don't see how software is any different.

  2. Yeah, sure. by Black+Parrot · · Score: 5, Funny


    > "When asked to name some of the sites that had complied, Gilbert answered, "I'm not going to share that information. It would be shooting a gift horse in the mouth."

    Yeah, and all the lurkers send me supporting e-mail when I'm the only person taking one side in an argument on Usenet.

    --
    Sheesh, evil *and* a jerk. -- Jade
  3. Here's a piece I found interesting. by FireballX301 · · Score: 5, Interesting

    "Specifically, a recent review of materials disseminated by your company, via the Internet, revealed that your company is falsely disparaging iDowload's [sic] product, iSearch...

    "As we all know, Malware is a phrase within the public conscience [He means 'consciousness.' Ed.] that has a specific meaning. ....

    "Continuing, unlike Malware, iSearch does not gather any personally identifiable information about end users, does not collect data about the user's web usage, does not collect any information entered into web forms, does not share information with third parties, does not send or cause to be sent unsolicited e-mail, and does not install items such as dialers on the end user's computer. ...

    "To the extent you fail to remedy your improper disparagement of the iDownload brand on or before February 15, 2005, we will take all necessary action against your company to protect iDownload from your continuing tortuous conduct [He means 'tortious' or injurious conduct. Ed.]."

    Although the writer of the article goes into detail, frankly, iDownload is using semantics to hide the true purpose. Spyware, is software that is installed on a consumer's computer, WITHOUT that consumer's explicit, knowledgeable consent, and DOES NOT serve a proper, useful service for that consumer.

    On another note, if they're c-ding people because of 'disparagement' issues, perhaps instead anti-adware vendors simply have a 'suggestion' about the adware in question. Would that change any legal issues?

  4. When corporate-speak goes bad... by tattoi.nobori · · Score: 5, Funny
    Gilbert is quoted as saying, ""I'm not going to share that information. It would be shooting a gift horse in the mouth."

    He went on to say, "I can tell you that we've got positive engagement in critical areas. We're definitely going to grab this bull by the horns of the dilemma, and leverage our synergies with a focus on the future. It's a win-win situation."

  5. Re:Shooting a what??! by Anonymous Coward · · Score: 5, Funny

    i'm pretty sure he meant "raping a gift horse in the mouth"

  6. It's all bad to me by erick99 · · Score: 5, Insightful

    I don't like any adware or spyware - period. I run three separate programs (AdAware, SpyBot, and a webroot program) to keep that stuff off of my computer. I understand folks have to make a living but do it differently. I don't mind google adsense ads within pages and stuff like that. It's upfront and a little more honest than some program hiding and collecting data or "helping" me by collecting key strokes and making sure I get the "right kind of ads." It's all bad. Period.

    --
    http://www.busyweather.com/
  7. Not that it matters by Realistic_Dragon · · Score: 5, Insightful

    You could have 'iDownload is selling your credit card information to people who want to rip you off' in 5 mile high letters created by manipulating the Northern Lights and there would still be people who downloaded and ran it just to see what all the fuss was about.

    --
    Beep beep.
  8. Re: Shooting a what??! by Black+Parrot · · Score: 5, Funny


    > Talk about mixing metaphors! "Shooting a gift horse in the mouth"??

    Aw, give him a break. You know the important attribute for the "CEO of Spyware Company" character class is low CHA, not high INT.

    --
    Sheesh, evil *and* a jerk. -- Jade
  9. Heres what i dont want... by SteveXE · · Score: 5, Insightful

    I dont want any software i cant remove 100% without it coming back and no more then a few clicks to remove it. I dont want software that tracks what websites i visit, or files i download, whether anonymous or not. I dont want software that can read my cookies, email, keystrokes, or any of my data whether it reports it or not. I dont want software sneaking onto my system, whether its concealed in a 1000 page EULA or not unless i say specificly install this it doesnt belong on my pc. I dont want ant software that can edit any data and transmit data over a network without my permission I consider that spyware/malware, if your software does this stuff it shouldnt be allowed to exist. Unless the user is informed upfront on what it is, what it does, what it modifys, reads, sends, and how to uninstall it in big bold letters.

  10. And if he did shoot... by Esion+Modnar · · Score: 5, Funny
    it would be the first time a horse's ass has ever shot a gift horse... in the mouth.

    Maybe he meant to say that it would be like beating a dead gift horse... after, of course, shooting it... in the mouth.

    --

    They say the first thing to go is your penis. Well, it's either that or your brain. I forget which...
  11. Shitware by Luigi30 · · Score: 5, Interesting

    Yes. In my brain, iDownload is now no longer classified as Spyware. It is now Shitware. Please address complaints to brain@luigi30.fl.us.

    Seriously. What did they hope to achieve by this? Common people have figured out that "spyware" == "bad" so they have to make up their own terms to get around that? Who do they think they are, Gato^H^H^H^HClaria?

    --
    503 Sig Unavailable

    The Signature could not be accessed. Please try again later or contact the administrator
  12. Some little details by Anonymous Coward · · Score: 5, Informative

    Postal Mail:

    iDownload.com
    1180 Avenue of the Americas
    14th Floor
    New York, NY 10036

    For toll free billing support or if you know your party's extension dial: 1-800-844-5919

    AND the leech lawyers

    http://www.ssjmlaw.com

    4330 South Mopac, Suite 150
    Austin, Texas 78735
    (Travis & Williamson Cos.)

    Telephone: 512-347-1604
    Dallas: 214-800-2898
    Fax: 512-347-1676

    Tell em what you think, IANAL but I think free speech applies to private phone calls.

    If in doubt, don't do it. But I am going to tell them what I think.

  13. You Don't Like Internet Explorer, eh? by AtariAmarok · · Score: 5, Funny
    "I dont want any software i cant remove 100% ...that tracks what websites i visit, or files i download... transmit data over a network without my permission.... "

    I get the impression you don't like Microsoft Internet Explorer very much, do you?

    --
    Don't blame Durga. I voted for Centauri.
  14. We killed one mongol, but the Horde remains by AtariAmarok · · Score: 5, Interesting
    They have a hell of a long way to go before they remove the idownload = spyware association. Check out these search results:

    Google search for idownload and spyware : 23,100 hits.

    Google search for isearch and spyware: 82,400 hits.

    Google search for isearch and malware: 17,000

    Google search for isearch and shit: 14,900 hits.

    Looks like someone shot this dead horse out the barn door, and it is too late to look it in its mouth.

    --
    Don't blame Durga. I voted for Centauri.
  15. Account of iSearch malware/spyware damage by AtariAmarok · · Score: 5, Informative

    Here is a frightening account of iSearch's damage to someone's computer: click here. "Spyware" is too innocuous a term for this. It's not a spy: it is a file assassin.

    --
    Don't blame Durga. I voted for Centauri.
  16. Whatever it is, it's crap by iamlucky13 · · Score: 5, Interesting

    Now, I'm not in the habit of installing programs of ill repute just so I can examine their legality and morality, so bear with me and correct me if I'm in error on any of this.

    According to their user agreement, Isearch does some things I would definitely describe as "malware," but does not appear to send personal information to a third party without notice, which I would say is a fairly safe definition of "spyware." It's actions include pop-ups, pop-unders, interstitial ads, redirection of certain URLs and "conveniently without your input" installs additional software (Section 2). The next section states explicitly states that iSearch does not collect personal information, but they and their affiliates may collect anonymous info.

    It's clear this program is crap. You are right that users need to take responsibility for what they install. However, while iSearch is truthful about what their program does, they are also attempt to be misleading. They aren't doing anything (as far as I can tell) that is illegal, but it is slimy, lowdown, and rotten and totters on the edge of unethical. They are playing with words and hiding the truth in the abundance of words typical of EULA's to fool users into installing a product they do not want.

    Furthermore, the fact that iSearch is not breaking the law does not change the fact that neither are these anti-malware companies. They simply compile lists of distasteful programs and label them as they see fit: adware, malware, spyware, etc. If they're careful to present clear definitions of those terms, they shouldn't even have to worry about iSearch's claim that spyware is a loosely defined term. Then iSearch wouldn't even really have a slander case against them.

  17. Google search for bob dole sausage fetish by Anonymous Coward · · Score: 5, Funny

    59,000 hits.

  18. I like the Abusive Hosts Blocking List article... by Anonymous Coward · · Score: 5, Informative

    http://www.ahbl.org/notices/isearch.php

    It's a second-level link from here. I'm putting the link in this post because some people may not see it and it's definitely worth reading like all good horror stories are.

  19. Re:Shooting a what??! by Gamma_UCF · · Score: 5, Funny

    Shoot the Gift Horse in the Mouth and win the Free IPOD!!!

    --
    -Gamma
  20. Everybody who got the cease'n'desist can sue! by JimMarch(equalccw) · · Score: 5, Informative

    Does anybody else remember how Diebold Election Systems had to pay over six figures to a group of ISPs/webhosts who they sent fraudulent cease'n'desists to in order to shut down public debate?

    http://blog.jimmywales.com/index.php/archives/20 04 /10/11/online-policy-group-v-diebold-decision/

    http://www.eff.org/legal/ISP_liability/OPG_v_Die bo ld/

    This strikes me as being VERY similar to both the Diebold case and various "SLAPP suits" (Strategic Lawsuits Against Public Participation). It's all about fraudulently using the courts or threats of same to halt public discussion and debate.

    The courts DO NOT like that shit at all.

  21. Free Mail Relay Directly to them by KnightMB · · Score: 5, Interesting
    I'll go a step further with my mail server, any e-mail sent to idownload@knightmb.dyndns.org will be auto-forward to:

    webmaster@idownload.com
    abuse@idownload.com
    postmaster@idownload.com

    Free of charge, no logging, no IP information logged, you will completely anonymously delivered. I want to make sure the fine folks at the non-spyware idownload website can get the proper feedback on their wonderful something-ware programs. This is for real, all e-mails sent to idownload@knightmb.dyndns.org will auto-forward to those addresses. I consider it a way of saying thanks to the idownload people and I want to connect them with the people that have a word or two to say to them :-)

  22. Bad bad software by Blitzenn · · Score: 5, Insightful

    I was INFECTED by this stuff recently. I had an extremely difficult time removing it from my machine. It would reinstall itself continuiously and had so many roots in my registry it took me hours to weed it all out. When I wrote a letter to the manufacturer. They told me that I should not try to uninstall their software. If I insisted, They would send me an uninstall 'package' taht I could install to remove the installation. The really pissed me off as they wanted me to install more of their software in order to remove the first software.

    I didn't bite.

    I replied to them that their software had been installed on my machine without my permission and without my knowledge, took over my machine settings and that was wrong. Because of those properties, it was spyware. They got pissy and told me that I was wrong. That it was not spyware and that not utility that I could get off the market could remove their product successfully. They seemed quite proud of that fact.

    THe only way I found to successfully remove the infectious dlls and such was to change the security settings on the target executables so that they did not have enough permission to run on a reboot and then reboot the machine and delete all of the dll's and executable you otherwise could not because they were already being actively used.

    We pass laws to stop people like this and all they do is find a new way to skirt the law, while the boy down the street, who was just goofing around and made a mistake, gets arrested and sent to jail under that same law. Our approach to fixing these problems is obviously not working. Why does everyone insist on continuing down that road? We write laws that contain templates to check to see if someone is 'bad'. If you fit the template, you are bad and go to jail. The problem is that the bad guys you are really after simply alter themselves just enough, so they no longer fit the template, and skate free. We need to target these people SPECIFICALLY not generically as we are doing now. We are harming people who don't deserve it and curtailing our own freedoms with this method. It is not showing ANY results that matter. Stop the nonsense, PLEASE!