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Open Source Advocacy The Right Way

[vmlinuz] writes "With a rapid succession of people moving towards Open Source, advocacy and evangelism is increasingly important in helping organizations to move over. The O'Reilly Network has begun publishing a series of articles about Open Source by Jono Bacon that teaches how to approach advocacy sensibly and more productively." From the article: "Although Aristotle developed his message many, many years ago, the concept of optimizing how we talk to people has developed further throughout history. From Aristotle to Heraclitus to Friedrich Nietzsche to Helen Keller to George Bernard Shaw, many people have advocated new thinking in times of rabid opposition."

30 of 364 comments (clear)

  1. You mean... by Anonymous Coward · · Score: 5, Funny

    Being a geek that hasn't showered in a week, constantly rambling about "Evil Micro$oft" isn't a good way to advocate OSS?

    What about yelling First Post????

    1. Re:You mean... by carpe_noctem · · Score: 4, Funny

      You realize that when you mock OSS advocates as "rabid", "nouveau-hippies", and "nut-cases" whilst critizicing them for their fanaticism against Microsoft, it's.... hrms, what's the word I'm looking for again?

      Oh yeah, IRONIC.

      --
      "Quoting famous computer scientists out of context is the root of all evil (or at least most of it) in programming." - K
    2. Re:You mean... by jejones · · Score: 4, Insightful

      Who, aside from perhaps RMS, is calling MS evil for trying to make money? A business can be successful and ethical. People call MS evil for doing evil things in order to make money, e.g. fraud (Windows testing for the presence of DR-DOS and emitting a FUD-generating warning message).

      If, OTOH, you consider any action that makes money good, our ethical notions differ too much for meaningful discussion.

    3. Re:You mean... by Matt+Perry · · Score: 4, Insightful
      But, I don't want to be associated with the rabid fans of OSS...the ones who talk about how Microsoft is 'evil' in our planning meetings.
      This sounds like a problem in your company, not a Linux culture problem. Why don't you talk to those folks outside of the meetings and ask them to focus more on presenting the strengths of their solution rather than bashing Microsoft? You'd be helping not only them but yourself.

      If you don't want to be associated with the rabid fans of OSS then don't associate with them. I've found that the people outside of the community don't know about the rabid fanaticism of some OSS zealots. Their only exposure to OSS is via news channels such as Business Week and CNN. They see companies like IBM and Novell putting their weight behind open source software and their curiosity is piqued. Since these people know I use Linux they come to me to ask questions and it's then my responsibility to discuss their concerns and clear up misconceptions.

      In my personal experience the nut-cases are few and far between. Slashdot and usenet are about the only places that I see people foaming at the mouth about how bad Microsoft is. There are other forums where I read about how people don't like Microsoft, but those people can clearly articulate why they feel that Microsoft solutions aren't the right way to go for them. I meet plenty of people in other online forums, users groups, and computer stores who can see the benefits of OSS for what they are without being distracted by a handful of vocal teenagers.

      --
      Slashdot: Failed Car Analogies. Amateur Lawyering. Anecdote Battles.
  2. Linux Evangelism by Stanistani · · Score: 5, Funny

    *Leans over podium*
    Brethern, it is the time of the Apocalypse!
    Stand up and be saved!
    *Thumps loudly on "Linux in a Nutshell"*
    Who is ready to receive saaaaalvation?!

    1. Re:Linux Evangelism by ackthpt · · Score: 5, Funny
      Who is ready to receive saaaaalvation?!

      Let me be the first radical fundamentalist to ask whether you are some heathen using an IDE or one of the vi chosen?

      Please separate yourselves into camps of worthy and unclean. ;-)

      --

      A feeling of having made the same mistake before: Deja Foobar
    2. Re:Linux Evangelism by Stanistani · · Score: 3, Interesting

      We are the Church Of :wq!

    3. Re:Linux Evangelism by Pionar · · Score: 3, Funny

      yes, for C-x C-s is the only true way to be saved!

  3. Nietzsche on Open Source by BlueThunderArmy · · Score: 4, Funny

    I preach to you the Superlinux! Windows is something that must be surpassed. Thus spake Zarathustra.

  4. Miracles speak for themselves by leereyno · · Score: 3, Funny

    Places hand on crashed system running Windows.....

    "You shall be Heeeaaaled!!!!"

    "Praise Linus!!!!"

    --
    Muslim community leaders warn of backlash from tomorrow morning's terrorist attack.
  5. GASP! by Dorsai65 · · Score: 5, Funny

    You mean that calmly and rationally pointing out the benefits of something accomplishes more that foaming-at-the-mouth, in-your-face, mine-is-the-One-True-Way evangelism?

    Nah, can't be. If things really worked that way, just think of all the time thats been wasted...

    --
    --- Asking inconvenient questions for over 30 years...
  6. The best way is to really 'show' them by Anonymous Coward · · Score: 4, Funny

    ..the advantages of using open source software. Because I don't have to pay Windows licensing fees, I have to spend less time working, and can spend more time with my girlfriend, and more time lifting weights. People always ask me why my relationship is so successful, or how I had time to tone my body, and I just say "I use Open Source Software."

  7. Re:Here's my take on it by tcopeland · · Score: 4, Insightful

    > Empirical evidence has shown, time and time
    > again, that low level languages like C and
    > Forth produce more efficient, faster, and
    > easier to maintain code than today's so
    > called high level languages.

    How's that? So it's actually better to manually malloc and free memory than to let a GC take care of it? Surely you're just jesting!

    As someone who's currently wrapping the Evolution C API in Ruby, I can assure you that writing Ruby code is much easier than writing the corresponding C code.

    I'm not sure why this would be considered a "Linux strength",. since all the good high level languages - Ruby, Python, Perl, etc - all run on Linux, also.

  8. Re:Here's my take on it by 0x461FAB0BD7D2 · · Score: 4, Insightful

    The reason higher-level languages are used is because man-power is more expensive than CPU-power.

    If it's easier, and cheaper, to plug blocks together using Java, .NET or whatever, then that's the way companies will go with software. The thing is that if it's not out there, it's not bringing in anything.

    I prefer C and Perl over Java and .NET any day, but it's not about preference, or 1337 skillz, or good programming conduct. It's about the bottom-line.

  9. Order of Events by maczealot · · Score: 3, Interesting

    "From Aristotle to Heraclitus" Heraclitus was PRE-Socratic, i.e. BEFORE Aristotle's time... http://en.wikipedia.org/wiki/Heraclitus And as far as evangelism goes, it'd prolly be better to lean more towards Demosthenes an orator. Aristotle was not consumed with the need to convince his audience that he was speaking for .

  10. LinuxAppeal by germanStefan · · Score: 3, Informative

    LinuxAppeal.net is a good site to appeal to companies to release linux products. It is not a site where users bitch about companies, but rather people can find well written petitions, write their own (and add them to the site) and submit them to companies.

    I figure the more people who petition companies the better so I've written a few petitions of my own on the site in hope that others will find them via google when searching for linux support for a product and petition the company as well.

  11. This is downright silly. by Caspian · · Score: 3, Interesting

    I'm a longtime advocate of free (as in speech) software, but comparing the leaders of the open-source movement to the sages of old, and comparing their struggles to those of Helen Keller and other heroes of the past, is downright egotistical.

    Yes, open-source/free software does face "rabid opposition"; however, it likely always will. As much as I love free software, do you ever forsee a time where it will become the "standard"? Can you imagine Microsoft, or Adobe, or EA Games, making most or all of their software open-source (under any license?)

    I can't either.

    It's not so much that free/open-source software faces a "time" of rabid opposition. It will always face rabid opposition. It is virtually inconceivable that the BSA (not the boy scouts ;) ) and ESA members will switch to an open-source model, and-- like it or not-- they are what crank out the vast majority of software that the vast majority of end-users (and corporate "IT" people, as contrasted with "geeks" like us) use.

    Don't like that? Crank out games as nice as the commercial vendors can. Release them under the GPL. Make OpenOffice as good as MS Office. Make a GNU/Linux system as easy to use as Windows, and 99% compatible with 99% of existing Windows software, or come up with GPLed equivalents for 99% of existing Windows software. Until that happens, free/open-source software will perpetually face "rabid opposition", because those who oppose it (BSA/ESA member companies) will always be the most powerful force driving software development and use.

    --
    With spending like this, exactly what are "conservatives" conserving?
  12. Re:Here's my take on it by TwistedSquare · · Score: 3, Insightful
    Empirical evidence has shown, time and time again, that low level languages like C and Forth produce more efficient, faster, and easier to maintain code than today's so called high level languages... Unless you see a speed increase of Olog(n) then you are simply wasting resources by using a high level language.

    My only explanation for your post is that where you said high level you meant low level, and vice versa. Could you reference the evidence that C and Forth are easier to maintain than higher-level languages (faster and more efficient they might be, but that is very rarely a performance criteria in modern software)? C is, in my experience, more likely to have bugs and security defects, and be far less maintainable, as well as more likelt to be unsafe. I agree that bad code is bad code in any language, but since C seems to tolerate it more than other languages, surely that shows it is a problem with C as well as the developer?

    There is a reason that the trend has been for higher and higher level languages, and C is a lone aberration that bucks the trend. We don't program in assembly much any more for the same reason that one day we won't program in C much any more. For a kernel, C is obviously the right language, but for most other applications it is an odd choice than can usually only be justified because it is the language that the developer is comfortable with.

  13. Re:Little off topic by johnlittledotorg · · Score: 3, Informative

    You might find this site useful: Linux Switcher

  14. Meet Customers Needs by $criptah · · Score: 3, Insightful

    You can have a top-notch techonlogy and the best minds in the world working on R&D and you can still fail if you do not satisfy customer requirements or needs or both.

    Engineers do not get one thing: no invention can be spread around the world until it can be sold. In this world marketing and sales are just as important (if not more) as R&D and staying on bleeding edge. If you have a Linux box that cannot meet my needs, why the fuck would I buy it? Because somebody with a Ph.D worked on some programs in that box? Give me a fucking break.

    Everybody is screaming about Linux and how great it is. I do not see it. Dell sells cheap Wintel boxes because that is what customers want: something cheap and easy. IBM invested money in new technology along with research; it sold its PC division to Lenovo. HP and Compaq had R&D... Now their joint venture is swimming down the toilet. The point is that it does not matter how cool YOU think Linux and Open Source are. They're not going to spread around the world unless people find them useful. No advocacy will help. You can write to tech magazines and give lectures to college students and that is fine; however, you won't be able to succeed until people start saying, "Wow, this Linux thing is really want I need." The keyword is "need." Not "want" or "cool" or "wow." Need for a cheap, effective tech solution is what can and will drive Open Source. This is pure business.

    In this world everything is sold, not bought. Sell an Open Source solution to the public and you shall succeed. Nobody gives (or should give) a flying fuck about the technology and what it is inside. If you really want to push Open Source, show cost savings, productivity increase, and fewer losses contributed to the fact that Open Source is not Windows. Then people will talk to you :)

    1. Re:Meet Customers Needs by pandrijeczko · · Score: 3, Insightful
      If you have a Linux box that cannot meet my needs, why the fuck would I buy it?

      The real question here is have you made a good enough evaluation of Linux to determine if it does or does not meet your needs?

      If you have, then stick with Windows if that's how you're more productive, nobody would expect you to do otherwise because you have exercised your choice.

      If you haven't evaluated it properly, then is it because you don't have access to all the information about Linux? Have you tried a more suitable distribution? Do you know what distributions are out there?

      Since there's no glossy page advertising with Linux, how are you going to find out for yourself unless someone else advocates it?

      Because somebody with a Ph.D worked on some programs in that box?

      Redundant argument - I'm sure Microsoft, Symantece, etc., etc., employ are large number of PhD programmers also. Many Open Source programs can find the free time for Open Source because of daytime full employment as programmers in commercial organisations.

      Also, why are you treating Open Source and Windows as mutually exclusive? Firefox, Open Office, The GIMP, GAIM, etc. etc. - all Open Source applications which run on Windows.

      Is it because nobody has explained what Open Source actually is to you? Is that because there is not enough positive advocacy of Open Source?

      Dell sells cheap Wintel boxes because that is what customers want

      Dell is a PC company that sells pre-installed Windows PCs - that's the difference. Customers do not exercise a choice as to the OS they use, Dell has already decided to include Windows.

      Most Joe Bloke users do not care about the OS they use - in my experience, they all know they're running Windows but ask them whether it's 98, 2000, or XP and they don't know.

      Sure, Joe Bloke has familiarity with Windows - he knows where the browser icon is, how to plug his digital camera in and download pictures to his PC, write a letter, etc. But what happens if you move his Internet Explorer icon elsewhere or you ask him to download new drivers for his camera? How many Joe Bloke users perform the regular necessary updates of OS, virus checkers, spyware programs, etc. on their PCs?

      Again, it is Linux's duty to meet Joe Bloke's criteria of "ease of use" if it is going to replace Windows on his desktop - even if it does that, Joe Bloke won't care that it's Linux running in place of Windows.

      In this world everything is sold, not bought. Sell an Open Source solution to the public and you shall succeed.

      Sorry, what's so wrong with just a bit of good old fashioned sharing occasionally rather than selling everything.

      Doesn't sharing encourage social contact with others? Sharing a meal together? Sharing a piece of music that's pretty good?

      Perhaps, again, lack of good advocacy in this selfish modern world of ours means that people no longer believe some good things can be free.

      If you really want to push Open Source, show cost savings, productivity increase, and fewer losses contributed to the fact that Open Source is not Windows.

      Microsoft pushes Windows, dealers push drugs...

      Open Source does not work like that. It is an alternative solution, it's there if you want it, nothing more.

      However, Open Source is totally the opposite to commercial software. People buy software because it meets their needs, the software vendor therefore has to put in the features it believes people want in order to sell it.

      If an Open Source package does not meet your requirements you can either use an alternative Open Source or commercial piece of software or you can contact the Open Source developers and tell them what features you think are missing.

      Use of Open Source implies a degree of personal responsibility in getting what you want, not just handing over some money and getting a shrink-wrapped box.

      Anyone who is trul

      --
      Gentoo Linux - another day, another USE flag.
  15. Re:The Slashdot Double-Standard by Doctor+Crumb · · Score: 4, Insightful

    Sorry, but campaigns claiming that windows is cheaper than linux, based on MS-sponsored biased reports, are indeed FUD. FUD is when you conveniently ignore reality and depend on gullibility and marketing instead. TFA talks about how linux should do advocacy the Right Way, which avoid fanboy-dom and reverse FUD.

    Really, we could write articles about how MS should sell its software as a superiour product, but they seem to feel the need to bash the competition instead ("only communists use open source!").

  16. Re:Here's my take on it by Dana+P'Simer · · Score: 5, Insightful
    Empirical evidence has shown, time and time again, that low level languages like C and Forth produce more efficient, faster, and easier to maintain code than today's so called high level languages. Why is this important? Because they (the IT world, who simply wants to sell you a new compiler every year for $2,000) try to push stuff like encapsulation and polymorphism down your throat as the saving grace and you simply accept it as fact because you don't know any better. If you're not bit shifting hot registers at runtime then you're not programming. Plain and simple. You're just plugging different blocks together and hoping like hell it will work. How would you feel if they designed bridges like that? I wouldn't feel too secure driving across a bridge that was designed like today's non open source software programs are.
    I have to disagree, the fact is, any language can produce inefficient and difficult to maintain code. The difference is not the language, it is the programmer. Donald Knuth does not spend too much time "swapping hot registers" in his books, "The Art of Computer Programming" and those books, more than any other, defined what programming is. At its finest, it is the pursuit of the most efficient algorithm. I think you and I agree on that. In C++, I can write a sorting algorithm that sorts objects that are not even the same concrete type. To do that in C I would have to add a similar level of overhead that C++ provides built in. Now, I am not saying that C++ is better than C. I am saying that we should use the tools that are best suited to the problem at hand. If your problem requires ploymophism then use a language that supports it. BTW, encapsulation is done in C all the time. Look at the fopen and friends API. Unless you are accessing the members of the FILE structure directly you are practicing "encapsulation".

    Now, I think the problem really is that the "High Level Languages" make people think that they are programmers when they are not. People who have not developed the skill necessary to write good code in any language can jump in and produce results. Those results might be low par and hard to maintain but they have been produced, and that is what the folks with the money want. They don't care that the code is sloppy and poorly designed. They just see the program working. Later on down the road they might care when they have to spend double the money to maintain the beast. But that is for another day.

  17. What's definitely the wrong way... by ssj_195 · · Score: 5, Insightful
    ...is the way I was introduced to Linux and the open-source world. "Open-source software never crashes!" (false); "Open-source software is nearly always better than proprietary software!" (true in some cases, but on the whole, I would say, false); "Install Linux and all your problems will be solved!" (he he he :)) These are all "facts" (albeit roughly paraphrased) that I heard, from several sources about Linux and open-source in general.

    So I excitedly downloaded and burned some Mandrake 9.1 CDs, installed (amazingly painless), and entered this whole new world of Linux and Open Source.

    There are many ways you could describe my reaction to the yawning gulf between expectation and reality: "furious backlash" would be one; "blind seething rage and betrayal" would be another. The catalogue of disasters and frustrations that followed left me cursing the names of the people who recommended Linux to me as this wonderful cure-all and utterly *hating* Linux with every fibre of my being. I actually stuck with it for a few more days and, after deciding that linux was the most pointless project I had ever had the misfortune of dabbling with, returned to the comparatively hassle-free bosom of Windows.

    Luckily for me, the story didn't end there and some persistent and random lockups in Windows led me to re-install Linux (Mandrake 10, this time around) to see whether it was hardware or driver related (a dodgy fan on my graphics card, for what it's worth). This time around, with my expectations greatly lowered (in fact, by this stage, Linux had improved unrecognisably, and I was very pleased with its progress), I fell head-over-heels in love and haven't had Windows installed since.

    But it could so easily have gone the other way; it is hard to explain just how much the hype followed by disappointment soured me on Linux at the time (an understatement!) and it is my firm belief that if I had been forewarned about the things that I could do in Windows but not in Linux, I would not have reacted so sharply. So now, when "recommending" Linux to the curious, I usually start with a list of negatives (some hardware may not work; you may not be able to run your favourite games; don't expect installation of software to follow the Windows model, or you'll be in a world of hurt) before extolling its non-pragmatic virtues ("It's an operating system with love in it!"). It's heartening that quite a few people are still willing to give it a shot even after hearing my litany of gloom :)

    So in a nutshell, don't be a blind fanboy, or you will be Open Source's worst enemy; let people know that there will be concessions to make, but that many people still feel the switch is worth it. Make a special point of mentioning just how different and customisable it can be (show them a variety of WMs, from the absurdly minimalist (Ratpoision) to the wonderfully glitzy (Enlightenment) - this diversity and difference from the comparative homogeniety of Windows usually gets people curious, in my experience). Don't oversell it, as this is just a recipe for disaster.

    Oh, and this post mainly deals with the casual home PC user, so might be a little off-topic - apologies for that :)

  18. Re:Here's my take on it by Just+Some+Guy · · Score: 3, Insightful
    How would you feel if they designed bridges like that?

    I demand that my personal bridge engineers personally hand-select the grains of steel that they'll use to custom-design my unique bridge that won't use any of the last 5,000 years of bridge engineering experience. That's the only path to quality, you know. And back away from the libc, fella! If you won't hand-roll open(), then I don't want you writing my web browser.

    By the way, what crack-smokers took you seriously enough to give you +5? Seriously, man, good job! That's one of the more successful trolls I've seen in a while.

    --
    Dewey, what part of this looks like authorities should be involved?
  19. Letter from Peruvian Congressman by suso · · Score: 3, Insightful

    This letter by Dr. Edgar David Villenueva Nunez that the linked article links to is absolutely fantastic. I've never read such a good argument for open source outside of its founders. Nor have I read such a great and well thought out letter by a modern day politician. It makes me want to move to Peru.

    I think that you all should take a moment to read through that so that you can remind yourself that open source is the "more correct" form of software development.

  20. Re:Here's my take on it by ArsonSmith · · Score: 3, Insightful

    Both bridges and airplanes are designed this way. You think that a bridge engineer knows how to build cable? machine bolts? mix pavement? While he may chances are he just knows the details of each of those items. size, strength, weight, etc. An air plane is the same thing. A designer doesn't know the details of how a tire is made. They probably don't even know the details of how the rim is made or bearings, or axle. They do know the stresses they can take and how to fit them together as an interface.

    --
    Paying taxes to buy civilization is like paying a hooker to buy love.
  21. Re:Who cares?!? by ThousandStars · · Score: 4, Insightful
    Honestly, who cares about advocacy?

    People care about advocacy because computers, especially now that so many are interconnected, exhibit a strong network effect. The more people who use a given OS or architecture or whatever, the more likely developers will write programs for it and the more likely that costs will drop from economies of scale. Peripheral vendors and ISPs will support the most common configurations possible. That means if you want your life to have fewer computer hassles, you're better off recommending that others use OSes and such similar to the one you use -- otherwise you'll buy scanners that are unsupported, and your ISP won't give you tech support and if you need an obscure piece of software you might not be able to find it.

    People do need to worry, at least somewhat, about what other people are doing, because what other people are doing usually affects the people observing, at least to some degree.

    The individual is a part of a larger web, and the vibrations you send from your tiny part of the (metaphorical) web travel through it in ways not always perceived by you.

  22. How to talk to businesspeople by UES · · Score: 4, Insightful

    WRONG:

    The #1 product in the market sucks. The company that makes it is evil. This free software you never heard of is the best. It is written collectively by hippies. Everything should be free, including YOUR products.

    RIGHT:

    The #1 selling product in the market is not the best in the market. If we implement [Linux, etc.], it will be CHEAPER, it will be MORE SECURE, it will produce LESS DOWNTIME, it is EASIER TO UPGRADE, you will increase your PROFITS by reducing costs.

  23. Nobody likes an evangelist by qwijibo · · Score: 3, Insightful

    Most people aren't software people. Most people do things with their computers. It's only geeks like me who like computers for the sake of computers. All the business people I work with have to use them. They simply do not care about anything other than their needs being met in the most timely, reliable and cost effective manner.

    When advocating open source, what problem are you solving? I used to advocate open source solutions for individuals and companies, but now I just give options. I still include open source options where they are a good solution, but that's not always true. People who like to play the newest popular games should probably not be switching to linux. Part of advocacy is knowing when to shut up. Pushing a particular solution to all problems, regardless of requirements is a major turnoff to pretty much everyone.