Slashdot Mirror
Militants Planned Attack On Indian Software Firms
Alien54 writes "Militants killed in an encounter in New Delhi on Saturday night planned to attack leading software companies in Bangalore in addition to the Indian Military Academy in Dehra Dun, Delhi police said on Sunday Indian police claim the men were members of Lashkar-e-Toiba - a Wahabi militant group fighting for an independent Kashmir. Apart from maps of call centers police also recovered 100 kilos of dynamite, 10.5 kilos of RDX explosive, 450 detonators, three AK-56 rifles and a satellite phone."
Can you say Identity Theft?
There are many call centre operations in India or whereever. If a few get blown up it takes only seconds to divert the call to a new building and a couple of days to say "Check the power cord and reboot".
At the end of the day, Dell (or whomever) don't really care about the quality of the tech support much (and tech support quality is pretty hard to measure). Where there's a buck to be saved, save it!
Engineering is the art of compromise.
How the fuck can you talk about "critical thinking" when you don't even read the damn article?