Texas Attorney General Sues Vonage over 911

bigtallmofo writes "Vonage VoIP customers and readers of many media reports should be aware that Vonage's support for 911 service is less than ideal. Now the Attorney General of the State of Texas is suing Vonage for failing to make clear the limitations of their 911 service. The issue was brought to the AG's attention after a 17-year old Houston girl was unable to reach police after dialing 911 when both of her parents were shot by an intruder."

Comments

Re:Is Vonage the right person to sue?

[Skye16]

I could be wrong now, but with Vonage, you go in and list your exact location to setup 911 (and you have to change it if you move, if you want the appropriate 911). Having never had to call 911 while using it, however, I have no idea what it's like after that. Regardless, however, Vonage does know your location (if you set it up, which they tell you to do). I have no idea about any other providers.

Reason number one

[LiquidCoooled]

why I don't even use even cordless phones in my home.

I will never give up that emergency landline even if it costs me more money in both installation and charges.

(I may be biased, we have needed it on two occasions in my life, both fire though)