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Use of Open Source Software in Legal Firms?

jhenkins asks: "This is a question to all of the legal beagles out there, especially practicing lawyers and advocates. Normally there are quite a number of restrictions posed on law professionals with regards to file formats by courts etc, but I would like to know whether there are some success stories out there. It would be very interesting to get some opinions in this field, because where I come from (South Africa) this is an almost *total* M$ stronghold. The only area where I saw a really big score for Open Source is the adoption of things like Kolab for groupware and scheduling. So, do you use Open Source software in your line of work? If you do, please let me know what you use and for which purpose (things like document management, knowledge bases, word processing et al). Thanks!"

13 of 58 comments (clear)

  1. SCO has already made much use of open source by AtariAmarok · · Score: 3, Funny

    I recall that SCO's lawyers made a lot of use of open-source software.

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  2. IANAL but I know some by Roadkills-R-Us · · Score: 3, Interesting

    Several years ago I was involved in putting a law firm on the internet, and helping install a LAN in their office here. They really wanted to go Linux as much as possible, even then, but their HQ IT weenie refused, because MS was all he knew.

    There are several law firms in town now that rely almost exclusively on OSS; I met with a vendor today who set up one of the most recent ones. He walked in for a first meeting, and they asked, "What kind of open source solution can you provide us for [list of stuff]?" He will provide whatever meets the clients' needs and wants, but he is an OSS advocate, so he was a happy camper. Saved them a hunk of change, too.

    Sorry I can't give more details at this point, but here in Texas, at least, it's doable.

  3. Re:Do I want a lawyer who says "M$"?!? by angle_slam · · Score: 2, Informative

    Not true anymore. Many firms have transitioned from Word Perfect to MS Word for one simple reason: their clients use Word.

  4. At my firm... by RaboKrabekian · · Score: 3, Informative

    I am not a lawyer, but I am a project manager the technology department as a major NYC law firm.

    We're basically a Microsoft and Novell shop, and we've been trying desperately to move away from Novell. We're not in any danger of moving from Microsoft, but we have started to take a serious look at using Linux or *BSD for some of out lighter load web and file servers.

    The impetus for this was Microsoft licensing. We're happy in general with Microsoft products, but law firms need a wide variety of applications, most of which we've bought third party. The problem here is that so many require or strongly recommend being on their own server (or atleast virtual server). The cost of licenses for every separate server adds up very quickly.

    So we're looking at FOSS as an alternative to some of the machines that don't absolutely require Windows.

    The major stumbling block is accountability. We're not prepared to start signing enterprise agreements with Red Hat unless we're going to make a major shift, and that's not happening any time soon. right now Microsoft and our software vendors can be held accountable for their software (we've been very proactive with our boxes, and have not had any significant security, virus, or spyware problems). We're concerned about who can be held accountable for FOSS solutions.

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    1. Re:At my firm... by finkployd · · Score: 3, Insightful

      You work at a LAW FIRM who (presumably) after reading Microsoft's EULA has come to the conclusion that Microsoft can be held accountable?

      What law firm is this? Just so I never make the mistake of using them...

      (ok, that was harsh but you get my point)

      Finkployd

    2. Re:At my firm... by thepoch · · Score: 3, Insightful

      I don't get your logic... who can be held accountable for FOSS?

      You say right now Microsoft can be held accountable for their software? I don't believe that. When have we seen a major lawsuit because of security holes in Microsoft software? In fact, when have we seen lawsuits because of security holes in any software, proprietary or open source?

      You say you've been very proactive with your boxes. Then that answers your question on accountability. You manage them, so you're accountable. If you outsourced your service to Red Hat, they would be held accountable. If Microsoft was the one that deployed and manages your IT setup, they would be held accountable.

      What's up with responsibility and accountability these days? Do we always have to blame others rather than ourselves?

    3. Re:At my firm... by Oloryn · · Score: 2, Insightful

      I don't get your logic... who can be held accountable for FOSS?

      You say right now Microsoft can be held accountable for their software? I don't believe that. When have we seen a major lawsuit because of security holes in Microsoft software? In fact, when have we seen lawsuits because of security holes in any software, proprietary or open source?

      Once again, we're seeing ManagementThink in action. Us techies tend to think of support in information-gathering terms, while management tends to think in business-entity terms. While we tend to look for whatever information is needed to keep things working, management tends to look for some business entity to take responsibility for it. Actually being able to win a legal case against this entity in case things go wrong isn't in view so much as the mere fact that you have some viable business entity put into the 'responsible for this technology' slot.

      Microsoft understands this. When they harp on the 'where will you get support' issue, note that they don't really focus on whether or not their support is effective, just on that fact that they're a business that a manager can point to as filling the slot. Having someone to fill in the slot is so comforting to management that they tend to ignore the fact that Microsoft's licensing pretty well precludes being able to sue when things go wrong (although I wonder how much you'd be able to shake up management's confidence by making comments along the line of "Lemme get this straight. You actually think it's good policy to bet our business on being able to beat Microsoft in a lawsuit?"

  5. Most of My Clients are Lawyers by TheWanderingHermit · · Score: 2, Interesting

    I provide services to mostly lawyers. My system uses OOo, and that means they have to use OOo at least a tiny bit to use it. I've had several clients ask me more about it and if they could use it on other computers. They're shocked when I tell them how much OOo costs, what kind of licensing it's under, and what open source is.

    I know at least one of my clients decided to start rolling it out in his offices because he liked it, liked the pricing, and felt it was a good alternative.

  6. Law firms use what their clients use by NeverEnoughTime · · Score: 2, Interesting

    The kind of software their clients use will directly determine what software/OS/apps will be in use at a particular firm.Of course law firms have some flexibility in using F/OSS for back-end admin (billing, IT operations, etc.), but in my experience (I used to work in IT for a large international law firm) there are few firms that have ventured far from MSFT.

    IMHO, F/OSS adoption will reach law firms via a trickle-down effect from their clients. As open-source adoption among corporations grows, so will it grow in the legal industry.

  7. Re:In law school.... by Geoffreyerffoeg · · Score: 2, Informative

    the funky font

    You couldn't import Times New Roman and whatever else into TeX? A quick Google Search shows a method for MikTeX at least.

  8. Re:Do I want a lawyer who says "M$"?!? by dan_bethe · · Score: 2, Informative
    For everyone's information, please note that Openoffice 2.0 beta can use Wordperfect files.
  9. RTF by tepples · · Score: 2, Informative

    Isn't there an open source program out there that can create files in Word format?

    It's easy for a Free program to output RTF, which is in essence a character-based encoding of a Microsoft Word document. If you write RTF and name it .doc, the recipient's copy of Microsoft Word will open it, and the recipient won't know the difference.

    And as for reading .doc files, OpenOffice.org can read damaged ones better than even Microsoft Word can.

  10. WordPerfect and Adobe by triclipse · · Score: 2, Informative
    IAAL here in San Diego, CA. I just wanted to reply quickly to say that Adobe is by far the most widely used format. Both the states courts and the fed courts make their forms available in Adobe PDF format.

    The fed courts also make many of their forms available in WordPerfect format. I have never seen a downloadable form in MS Word!

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