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Sony Recants on Dead Pixels (Sort Of)
Ayaress writes "As reported on Gamestop, Sony will now warranty PSP units suffering from dead pixels. Sony still insists that dead pixels are a common problem in all LCD displays, saying "A very small number of dark pixels or continuously lit pixels is normal for LCD screens, and is not a sign of a malfunction," and asks that PSP owners use theirs for at least a week or two, to see if it still bothers them. User who encounter, "persistent and aggravating dead pixels," are instructed to contact Sony customer support, and will be allowed to mail in their PSP to recieve a unit with a new screen."
I've had Playstation equipment that went bad.....but I put those things through HEAVY use. I read my original Playstation's manual and it said, basically "Hey dude turn it off after a while, it's not supposed to run continuously".
I put my 30001 PS2 through some use that no normal PS2 gets, I left it run, fully on for days on end, because of the Linux kit. Eventually I got DRE's. I called up Sony and they fixed it for free as I knew they would.
My PSP has a perfect LCD screen, it is frickin beautiful. If it has a dead pixel I don't see it.
Sony get a bad rap, and I think they could do better in the PR department. But...I think that we as gamer geeks are NOT normal users and we abuse our equipment. The average person doesn't spend a sleepless weekend playing a new game without shutting the machine off.
I personally believe that Nintendo gets a "free ride" in the geek press out of gamer nostalgia. I also think their PR department is better than Sony's