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Sony Recants on Dead Pixels (Sort Of)

Ayaress writes "As reported on Gamestop, Sony will now warranty PSP units suffering from dead pixels. Sony still insists that dead pixels are a common problem in all LCD displays, saying "A very small number of dark pixels or continuously lit pixels is normal for LCD screens, and is not a sign of a malfunction," and asks that PSP owners use theirs for at least a week or two, to see if it still bothers them. User who encounter, "persistent and aggravating dead pixels," are instructed to contact Sony customer support, and will be allowed to mail in their PSP to recieve a unit with a new screen."

14 of 490 comments (clear)

  1. The LCD industry needs to get a grip by Anonymous Coward · · Score: 5, Funny

    All of the dollars I spend on my new monitor work just fine, thank you. So guess what... all of the pixels on that monitor had better work just fine, too.

    If a manufacturer doesn't consider "a few dead pixels" to be a warrantable issue, then I'm going to make damned sure that the monitor they get back does have a warrantable issue. Applying 120VAC to the 14VDC power jack for a few seconds should do the trick.

  2. Re:Outsourcing ? by Anonymous Coward · · Score: 2, Funny

    Did you outsource your spelling and grammar on that post?!

  3. Re:not malfunction? by DarthVeda · · Score: 3, Funny

    Maybe they mean most Sony LCD have these problems?

  4. Suffering aggravation from persistent dead pixels! by Anonymous Coward · · Score: 2, Funny

    To stop those pixels 1-2-3,
    Here's a fresh new way that's trouble-free,
    It's got Paul Anka's guarantee...
    Guarantee void in Tennessee.

    Just don't look! Just don't look!
    Just don't look! Just don't look!
    Just don't look! Just don't look!

  5. It's just a misprint... by jsoffron · · Score: 2, Funny

    It was meant to read that "Sony still insists that dead pixels are a common problem in all broken LCD displays."

    -j.

  6. They just need better marketing by tritone · · Score: 4, Funny

    Maybe: "Life is Random."

    Nope. Apple already has used that.

    What about: "Sony Introduces PIX, the Personal Identification indeX. In case your PSP is lost or stolen, it can be easily be identified by checking the pattern of unactivated pixels!"

    Yeah. That'll do.

  7. Sony CEO was heard saying by Swamii · · Score: 3, Funny

    I see dead pixels.

    --
    Tech, life, family, faith: Give me a visit
  8. Re:It's normal, but not that normal to sell... yet by H_Fisher · · Score: 3, Funny
    they should give the consumer the option of what they want, maybe with a minor price reduction for the more defective version.

    Right. Maybe they'll call it the PSP Reduced Pixel Edition.

  9. Re:not malfunction? by Anonymous Coward · · Score: 2, Funny

    "I shoed her through a jewelers loupe"... that's GOTTA hurt!

  10. Re:not malfunction? by Anonymous Coward · · Score: 1, Funny

    It's too bad there's no simple way to manually break a few pixels (in a way that doesn't make it look like they were broken on purpose) in order to get the dead-pixel count above the threshold required for a warranty repair/replacement. ... Is there?!?

    For giggles one day last week when I was very bored, I wrote a simple Visual Basic program (yeah yeah, bite me) that spawns 20 new windows in random screen locations, each one set to borderless 1pixel-square, coloured either bright magenta or bright cyan, then sets them to be always-on-top. Instant bad LCD! ;-)

  11. Re:not malfunction? by platos_beard · · Score: 2, Funny

    You need a Compaq Portable II

    --
    What's a sig?
  12. Re:not malfunction? by genkael · · Score: 3, Funny

    poke 53280,0
    poke 53281,8

    --
    GeneralKael -- Slacker Extraordinaire
  13. Re:Won't someone please think about the pixels? by Displaced+Cajun · · Score: 2, Funny

    We will just stick a feeding tube in the PSP and it will hang on to life forever.

    --
    Executive ability is deciding quickly and getting someone else to do the work. --John G. Pollard
  14. Damned Democrats! by A+nonymous+Coward · · Score: 4, Funny

    I mistyped and left out the 'W'.

    Musta voted for someone other than Our Dear Leader last election.

    (for moderators, especially humorless Republican moderators: This is FUNNY! Trust me.)