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Free, Near-Foolproof Way to Evade Windows Spyware

adam wenner writes "I have typed up instructions for 'non-computer people' on how to remove spyware and malware (and viruses for that matter). I have tested this procedure on about 40 computers and have never had any problems with any of it. Most people would say a nice 'format c:' would solve the problem, but for most people, that isn't good, and it's a headache reinstalling and migrating stuff over to a freshly formatted machine." I could have used this a few months ago while trying to mitigate malware damage to a friend's system.

22 of 72 comments (clear)

  1. Step 1 by lexarius · · Score: 3, Funny

    Remove network card and modem.

    1. Re:Step 1 by JamesTRexx · · Score: 4, Funny

      I thought step 1 was to remove user... *cleans shotgun*

      --
      home
  2. Expected Linux/10 by jZnat · · Score: 2, Insightful

    Considering this is a /. article, I figured the perfect method to do so would be installing Linux. It fits the description perfectly!

    --
    'Yes, firefox is indeed greater than women. Can women block pops up for you? No. Can Firefox show you naked women? Yes.'
  3. format C: by EnderWigginsXenocide · · Score: 2, Insightful
    Most people would say a nice 'format c:' would solve the problem, but for most people, that isn't good

    Because we're focused on helping 'non-computer people.'

    They might not be able to understand the command line interface to type such a command, nor find the format option in the menu and successfully slection the right options from the dialog box.

    --
    Blessed are the pessimists, for they have made backups. -- 0 1 My two bits
  4. I'd be the last to post something like this, but by A+beautiful+mind · · Score: 2, Insightful

    this article gives new information how exactly?

    Also, if adware/spyware/virus infections are really that big of a problem you can always switch to a better designed system. Like linux (yeah i know).

    Still, the best solution would be simply to educate users, specifically educate enough users so that spam/virus infections would not reach critical mass to be able to survive.

    --
    It takes a man to suffer ignorance and smile
    Be yourself no matter what they say
  5. An alternative way... by OneDeeTenTee · · Score: 2, Insightful

    Run windows on a livecd.

    Just reboot, and POOF! all the spyware is gone.

    --
    Stop the world; I need to get off.
    1. Re:An alternative way... by moosesocks · · Score: 3, Interesting

      Nice, but not exactly practical or well-supported.

      There's a product called DeepFreeze commonly used in academic computer labs that effectively has the same effect. Any changes written to disk are lost at the next reboot. You don't have the RAM limitations of a LiveCD, and you're immune to any virus or spyware under the sun.

      As far as I know, it's a very secure piece of software. The company used to have a challange that they'd pay $500 anyone who could disable the software without the password or booting off of a floppy and reformatting the hard drive.

      As you can imagine, it's a godsend for K-8 computer labs. Students can experiment and install whatever the heck they want, and if they screw something up, just shut down and reboot.

      --
      -- If you try to fail and succeed, which have you done? - Uli's moose
  6. Re:I'd be the last to post something like this, bu by timothy · · Score: 3, Insightful

    a) The good thing about the linked list is that it gives a step-by-step for those not much familiar with Windows (like me), but sometimes asked to help with someone else's crippled machine.

    b) Not everyone's ready to give up Windows; the grandmother whose machine I (very slightly) helped clean up this winter likes Windows well enough, when it's working, and she brings home work from the office to do on it. Her husband's machine, though, I just replaced with one running Knoppix. Progress, progress. They both like the card games that come with a typical Linux install (and there are more than come with Windows).

    c) This *is* educating users.

    So ... what's the problem? :)

    timothy

    --
    jrnl: http://tinyurl.com/c2l8yr / foes: http://tinyurl.com/ckjno5
  7. Rule 1 of any foolproof system by SmallFurryCreature · · Score: 2, Interesting
    Is that nature will always be one step ahead with the latest model fool "NOW WITH EXTRA STUPIDITY" for your enjoyment.

    This list is nice and all and while laughable to those with a clue it could work for an idiot. Except for two tiny little errors he makes.

    The first is that his foolproof solution contains words. Multiple words some of them longer then one syllable. It even runs of the bottom of the page. Lets face it the average spyware attractor can barely read a newspaper headline without a rest.

    Second is that his solution is no magic bullet. Those who attract spyware want a shiny sparkly button to click. Not think or have to remember things.

    This list is ONLY of use to completly new computer users. Those who already been infected have already proven that they lack the mental skills to survive online. Only way to fix them is take away their internet OR just realize that techs worldwide are feeding their families by fixing those spyware infested computers.

    As long as I can remember consumer organisations have warned against pyramid schemes. That hasn't gone away and people can loose real money with them. There will always be stupid people. Don't hate spyware. See it as a sign so that you know the person you are dealing with is slightly denser then your cat. Now if only we could convince stupid people they can get a something free by wearing a sign.

    --

    MMO Quests are like orgasms:

    You may solo them, I prefer them in a group.

  8. Firefox is perfect by brianmf · · Score: 2, Insightful

    Mozilla Firefox is an open-source web browser that has been taking the internet by storm, it is the fastest browser out there, and is devoid of software holes that previously allowed spyware onto your system in the first place while you surfed with Internet Explorer

    Firefox has zero bugs???

    1. Re:Firefox is perfect by OneDeeTenTee · · Score: 3, Funny

      Firefox has zero bugs???

      They're features.

      --
      Stop the world; I need to get off.
    2. Re:Firefox is perfect by rbochan · · Score: 2, Insightful

      Nowhere does it say there are zero bugs, not even in the quote you pasted.
      What it does say, however, is that Firefox doesn't have the software holes, namely Active-X garbage (which IE does), that allow the spyware in. He's just saying so in plain language for non-geeks, who couldn't care less what Active-X is anyway.

      --
      ...Rob
      The American Dream isn't an SUV and a house in the suburbs; it's Don't Tread On Me.
  9. A couple of extra steps.. by Mike+McCune · · Score: 4, Insightful

    1. Don't run as administrator. Create another account as restricted user for daily use. Most spyware requires administrator rights to install.

    2. Download and install Microsoft Antispyware http://www.microsoft.com/athome/security/spyware/s oftware/default.mspx . Sure is is still beta but it works pretty well. For those anti MS types out there, MS bought this software from Giant Software.

    Any other tips?

    --

    In a world that is Free and Open, who needs Windows and Gates?

    1. Re:A couple of extra steps.. by Curien · · Score: 2, Insightful

      It works fine in Windows. I've been doing it since 2000 (the year, not the OS -- well OK, the OS too).

      Frankly, your "large amount of clients" point is the most bogus of them all. Do you actually work in a corporate environment? I do, with thousands of users. A handful -- 100 or so -- have admin permissions. Believe me, it solves more problems than it creates.

      --
      It's always a long day... 86400 doesn't fit into a short.
  10. Girsoft hides free version ;) by ravenII · · Score: 2, Informative

    I have been promoting users to use the same tools for a while with the exception of AVG.(I use free AVAST and I do use these tools on my windows machines. One correction, to get free AVG virus protection, goto this site, on main site it is hard to find the free version.

  11. this was made for my dad by quakeslut · · Score: 2, Interesting

    I just forwarded this to my Dad, who is "not the most computer savy" guy. For him, these detailed instructions are exctly what he needs.

    Side note:
    I received a paniced call from my mother: your father's computer is dead--when you come home to visit do you think you can look at it?

    great. just what I want to deal with... ok mom, find me some windows install cd's--sounds like this sucker is toast.

    ahhh... my dad. when I get home I turn the computer on and hear the familiar "click-click-click" of a floppy accessing! Once I ejected his "Calvin and Hobbes screen savers" disk the computer came back to life.

    His computer was "dead" for a couple of weeks mind you :)

    These instructions will be perfect for him.

  12. Check Proxy Configuration Script by jrisberg · · Score: 2, Informative

    While cleaning a relative's computer recently I noticed that browsing was still painfully slow even after the machine appeared to be clean. I finally discovered that one of the spyware apps had installed a proxy configuration script URL in IE's settings -- effectively routing all internet traffic through the spyware company's site without any installed software. I installed Firefox, but I wonder if it's possible that such settings could be imported into Firefox's Connections Settings if left unchecked.

    Joel

    --
    http://www.geektv.net/
  13. BartPE by zmedico · · Score: 3, Informative

    It's called BartPE. There are many Plugins available. People involved with this seem to all be members of the CD Forum.

  14. Not good enough, I'm afraid by PurpleFloyd · · Score: 3, Interesting
    These instructions provide a good start, but they simply don't cut it against the newer strains of spyware. I am known as a "computer guy" among friends and family, and thus get called upon to solve spyware problems fairly regularly; the ingenuity of the spyware pushers continues to astound me. Here's a partial list of things I had to remove by hand on my last 4-hour session on one computer, after running Spybot S&D and Adaware:
    • An Active Desktop background which displayed an ad for spyware removal. This was a pain since it was locked into place using the Group Policy security system, the tools for which aren't available on an XP Home system.
    • A couple of processes which managed to get themselves into Safe Mode. I had to use a Bart-PE Windows LiveCD to kill them
    • About 20 Browser Helper Objects, including one which inserted its own referrer links into Google results and 3 toolbars, and 50 startup processes that neither Spybot nor Adaware found
    While automated tools are useful, and will likely become more useful as the market matures, they are certainly not a panacea. These days, the only way to eliminate spyware is to not get it in the first place; that's where we, as computer professionals, should be focusing our efforts.
    --

    That's it. I'm no longer part of Team Sanity.
  15. Startup by thing12 · · Score: 4, Informative

    And it's nice to have Mike Lin's StartupMonitor and Startup Control Panel installed. Helps to keep things from being added to start without your knowledge, and lets you disable them after the fact.

  16. Running without admin rights? by Alwin+Henseler · · Score: 5, Informative
    1. Don't run as administrator. Create another account as restricted user for daily use. Most spyware requires administrator rights to install. No. This works real well in Linux and OSX, but not in Windows. It produces way more headaches than it solves, because the concept of not running with admin rights is still fairly new in the Windows world (..)

    I think I should point out some practical experience here, that suggests the opposite. A number of months ago, I helped clean spyware off my parents' PC. Installed Firefox, and my dad agreed to set it up as default browser, so that URL's opened by other programs use Firefox too. Don't underestimate the significance of this; if you can convince grandma to use the safer browser by default, make it so. If you need to, rename the "Firefox" icon as "Internet".

    Installed recent versions of common plugins (Flash, Java & QuickTime IIRC), and asked my dad NOT to agree/install any other plugins after that, only make a note of what's felt as 'missing'. So you have Firefox, you have all common plugins (working! and recent versions). Not enough? Then either that site is badly designed and should be avoided, or additional 'plugins' may mean 'malware'. If I overlooked some popular plugin, my dad will let me know on my next visit.

    Next, I setup separate user accounts, without passwords. I felt that asking my dad to enter a password each time was too much hassle, but he agreed that clicking on his name, once during bootup, was OK (you take what you can get). Account setup was easy, my dad knows how to use admin account if he needs to install something, but normal work is done as non-priviliged user.

    Ofcourse I enabled automatic updates (WinXP), and in this case ignored the firewall setting, since there's a hardware-based firewall box between the ADSL connection and my dad's PC. Regardless of quality, a harder nut to crack than any software-based firewall (decent password set, and any outside-access options disabled on that thingie). A hardware-based firewall also makes OS reinstalls safer/easier.

    The only changes my dad sees: a single click on his name on bootup, and a slightly different looking browser program. A couple of months later, I asked my dad what he had noticed lately. Only comments along the lines of 'one or two programs complaining about being unable to install something, but nothing that got in the way of normal use'. I explained him that there was a good chance, that these programs complaining where likely stuff he wouldn't want/need on his PC anyway, so these rare 'unable to install something' dialogue boxes could be regarded as positive signs. ;-)

    It produces way more headaches than it solves (..)

    Assuming the above scenario could work for many Joe Sixpacks and grandma's, your claim is obviously flawed. A priviliged admin account is needed either for installing software, running applications with special needs, or performing special tasks. Exactly the sort of thing Joe Sixpacks and grandma's DON'T DO (or SHOULDN'T be doing!). So they'll be fine with a non-priviliged user account.

    For folks where this is not the case ('advanced/power user'), you can assume they know what they're doing. If not, those users only have themselves to blame for not RTFM.

    So as you state, a couple of simple steps like this can prevent 99% of the problems. Read: not producing, but preventing headaches. All of the above was easy and took little time, and I don't expect to spend much effort on cleaning virus/spyware crap from that machine in the future. If anything, the next step would be buying a "Linux for dummies" book, and installing a newby-friendly distro a la Mandrake or Ubuntu. My dad already tried to install Linux once, so he's definitely interested. ;-)

  17. msconfig startup tab by zmedico · · Score: 2, Informative

    It's possible for systems to be so infested that it is difficult or impossible to download and install software. In these cases it may be necessary to stop the malware processes before cleaning them up.

    An easy way to do this is to run the "msconfig" program from the command prompt. Click the "Startup" tab and uncheck the startups that correspond to malware (compare the list to a clean system to see what's abnormal). Then reboot and proceed with the cleanup...