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Indian Call Center Employees Hack US Bank Accounts

The Ascended One writes "Call center employees working for an Indian software company, MSource, supposedly used confidential client information to transfer client funds to themselves. The alleged perpetrators used the personal information of four NY-based clients to transfer ~$350,000 (Rs. 1.5 crores) in their names, a large sum in Indian currency. They were caught after the victims alerted the bank officials in the US, who then traced the crime to the Indian city of Pune. While the name of the bank has not been revealed, the article indicates that the bank in question is Citibank."

8 of 550 comments (clear)

  1. Good for them. by Anonymous Coward · · Score: -1, Troll

    shame they got caught, though

  2. Begin the racist rants by heavy_metal_chemist · · Score: 0, Troll

    Do the editors really need to emphasise that the scammers were indian? I don't want to sound naive but do the editors really want to turn this site into a populist racist forum?

  3. "What kind of name is Pune?" by blakespot · · Score: -1, Troll
    I think the story has got the hemisphere wrong:

    "What kind of name is Pune?"

    " Comanche Indian."


    blakespot

    --
    -- Heisenberg may have slept here.
    iPod Hacks.com
  4. What's really unfortunate... by Mean_Nishka · · Score: -1, Troll
    Is that Citibank is still saving more outsourcing jobs than this incident will cost them. $350,000 is a drop in the bucket compared to what they've probably saved by contracting these deplorable call centers.

    The only way to stop this is to organize and identify competitors that do not outsource, and figure out some way to communicate that to the public!

    The only way this is going to stop is for customers to demand it. Right now it's too lucrative and most customers could care less.

  5. No one listened to us, but... by http101 · · Score: 0, Troll

    THIS IS WHY IT'S BAD TO OUTSOURCE EVERYTHING TO THOSE FUCKING WOGS. Lick my shoe, bitches...

    The lameness filter is lame. I AM yelling.

    --
    -- Game Developers: Stop porting badly-textured games from crappy console systems!
  6. Re:Pot calling the kettle... by Anonymous Coward · · Score: -1, Troll

    For god sakes, I'm a liberal, why would _I_ play the terrorism trump card?

    Let's see...

    1) The "terrorism trump card" is not especially realistic.
    2) Liberals are pretty disconnected from reality.

    1+2 = 3) Liberals make unrealisitc arguments, such as "terrorism" or "think of the children!"

  7. Re:Pot calling the kettle... by LaCosaNostradamus · · Score: 0, Troll

    For god sakes, I'm a liberal, why would _I_ play the terrorism trump card?

    After 4 years of watching liberals do just that -- especially the self-labelled ones in the US Congress -- and you have the audacity to pretend innocence on the WIDESPREAD usage of the trump card?

    You can't be that ignorant. So you're just lying.

    Of course, you're probably indulging in the mindless support of liberal leadership, as many Americans are doing. If "everyone does it", is it really a lie? This is simply how a Republic dies.

    --
    [You have a stable society when some nut guns down a schoolyard and the law doesn't change.]
  8. How To Improve Security Of Outsourced Call Centers by $criptah · · Score: 0, Troll

    Look, since these people work in a different country under different laws, we can highly improve the security situation with fear and punishment unknown to American workers.

    Put security guards and cameras everywhere. I have seen some pictures of offshore call centers and I guess that this step has been done already.

    Do not let the fuckers use anything that can be used for writing.

    Use furniture made out of glass only!

    Search them before they go out of the office.

    Shoot everybody who participates in fraud. The person who does not report fraud gets shot too, but only after his family goes through public humiliation and capital punishment.

    If an American citizen/legal resident gets ripped off by a call center worker. Grant that person a right to go to wherever the call center is and execute the thief. Bill the bank for ammo, a getaway helicopter, ships, subs, nukes, etc. used for the process of payback. As an alternative, persons involved in the frad can be shipped to the U.S. and execute here!

    Treat call center employees like fucking dogs before people realize that working for such centers is a death sentence.

    This is rather sketchy, but look on the bright side: people will refuse to work for callcenters, banks who whore out American workers will pay for things one way or another. It will cost $$$ to do work somewhere else and jobs will be back in the U.S. Who cares if some shmuck has to die :)