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Saving Lives with Design

valdean writes "Last year, the White House declassified an August 2001 intelligence brief entitled: 'Bin Ladin Determined to Strike in US.' Among other things, the brief mentions that Bin Ladin 'wanted to hijack a US aircraft.' So why was it ignored? Graphic designer Greg Storey thinks part of the reason is poor design. He set out to modify the format of the original document into a more legible one."

13 of 430 comments (clear)

  1. hindsight by hugzz · · Score: 5, Insightful

    Hindsight is always 20/20

    1. Re:hindsight by jaxdahl · · Score: 5, Insightful

      so let's use this hindsight to improve our foresight

  2. Not quite right... by TelJanin · · Score: 5, Funny

    While a better designed document might not save the world, I believe it would help the President (Bush or otherwise) to quickly and more effectively discard the facts and act the way he would have otherwise.

  3. Lorem Ipsum = danger? by Anonymous Coward · · Score: 5, Funny

    No wonder no one paid any attention to the report! Judging by the new document, the whole thing was just full of gibberish beyond the headline!

  4. I know why it was ignored. by GeorgeMcBay · · Score: 5, Funny

    Presidential memos don't support the BLINK tag.

  5. Re:Not possible to take all threats seriously by commodoresloat · · Score: 5, Interesting
    The problem is, that there are soooooo many theats that its impossible to take all of them seriously.

    That would make sense if this was the first they had ever heard of bin Ladin. By the time of this memo, he had been openly at war with the U.S. for over five years, and had been slaughtering people in ever-more spectacular attacks designed for maximum civilian damage for even longer. He had demonstrated his deadliness and determination to destroy American interests around the world; they goddamn better have taken a memo like this seriously. I don't give a shit what font it is in, this is an important memo. That they missed it -- and ignored the bin Laden threat completely during most of 2001 -- is not excusable.

  6. Re:Lorem Ipsum = danger? by serutan · · Score: 5, Funny

    Fifteen minutes after this was posted, it was red-flagged by Carnivore. The President has approved $1 billion for a Lorem Ipsum task force. Monday morning Congress will pass the Lorem Ipsum Homeland Patriotism Act, which will impose a $100,000 fine and 10-year federal prison sentence for distribution or use of p2p software. Entertainment industry spokesmen hailed the new legislation as a step forward in the fight against terrorism.

  7. Ignore motives, blame format by Anonymous Coward · · Score: 5, Insightful

    This whole thing is a red herring. Read up on the PNAC and you'll learn that the Bush Administration is filled with people who have been DYING for a war of this kind you have with Iraq right now. Put aside your hatred of Michael Moore for a few minutes to figure out that OTHER PEOPLE have also shown links between the Bush's and the Bin Ladens and Saudi Royals, and you'll see why the Bush Administration wants to conveniently ignore those connections.

    It's all moot anyway. They wanted a war to legally embezzle $300 Billion from Americans in contracts, and wanted to fool everybody about it so they could get a second term in the white house. Mission Accomplished.

    It's now well-known that Hussein didn't have the weapons, was never a threat, and yet the war was started anyway. They've played it down pretending that they're learning about Hussein's lack of weapons at the same time we are, but that's not true. They knew it all along. Ask yourself about the sort of ethics somebody would need to have to do what they've done.

    Now ask yourself if those ethics are consistent with seeing a memo and disregarding it.

    Anybody who buys into the idea that the attacks were the result of poor design is a FOOL. The system may be imperfect, but it worked. The memo got to the top of the chain in time for Bush to do something about it. He did nothing.

  8. Re:Not possible to take all threats seriously by LoonieMiami · · Score: 5, Insightful

    Not only did they know....they trained him! Aren't we great?

  9. Re:News for nerds? by IvyMike · · Score: 5, Insightful

    "I fail to see how this has anything to do with Slashdot."

    It's fashionable on Slashdot these days to criticize the US.

    I don't understand this response at all. The original article examined a process, saw something that was suboptimal, and suggested an improvement. And that's considered criticizing the US?

    If we've reached the point where we are unable to improve our internal processes because doing so would admit an imperfection, then we are truly fucked.

  10. Tufte, anyone? by shpoffo · · Score: 5, Interesting

    It sounds like he's trying to one-up Edward Tufte, who had published a well-read report on the slide presentation that led to the Columbia Disaster. I guess we could use a few more such public analyses before people will begin to realize the reach of what falls under "Interface Design" and how critical it is our functioning in the complex system we've created.

    THE INTERFACE IS THE INFORMATION. If you don't have an interface, you don't have any information. Period.

    Incidentally, I can think of a few reasons not to implement some of the changes that Storey suggests:
    - Bolded and highlighted text may draw the eye toward material that was incorrectly analyzed; or the burdern of analysis may fall upon the reader of that (original) memo.
    - The threat level may not be something that is established, but rather something that is established through decisions that come from this document

    Whether these kinds of metrics are appropriate in the case of the President is unknown to me. My main here is to illustrate that Storey's ideas, though thoughtful, are perhaps a bit sensational.
    .
    -shpoffo
    kNOw Research

  11. Re:News for nerds? by aixou · · Score: 5, Insightful

    The ridiculous bias is one of the things I can't stand about Slashdot, and it is perpetuated by the [meta]moderation system. It's not that there aren't valid points among the anti-American sentiment, it's that the counter-points which are often equally valid and often more cogent get moderated into oblivion.

    Slashdot is NOT the place for any politically heated talk because it does not provide a proper forum for discussion. If you read over a thread after the dust has settled, all you see is the groupthink modded up, and anything opposing groupthink modded down to -1. It's interesting when you think about it: there is a form of mass censorship on Slashdot, in which people who speak out against the groupthink are silenced (in that they are modded down), and those who tote the party line cruise high at +5. The ironic part is that these heated discussions often center around complaints about the same sort of censorship by the government. Double-standards and hypocrisy abound.

  12. Re:Why was it ignored? by Anonymous Coward · · Score: 5, Interesting

    Just the fact the US was holding FIVE military exercises on the morning of 9/11, when the planes hit the WTC, and the fact that some of these EXERCISES involved terrorists crashing planes into buildings, should be enough to prove to you that, at the least, the US government had prior knowledge:
    http://www.prisonplanet.com/articles/september2004 /080904wargamescover.htm

    Also the US government has at least made plans, in the past, to attack its own forces, i.e. blow up a plane, bomb a ship, etc., in order to justify going to war. This has been revealed in declassified government documents. The plan was called "Operation Northwoods":
    http://www2.gwu.edu/~nsarchiv/news/20010430/

    Oh, and here is a short documentary "movie" on the 9/11 Pentagon hit: http://www.elchulo.net/files/pentagon.swf