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AOL Launches Free Webmail Service

kmilani2134 writes "America Online is moving into the Web-based e-mail market on Wednesday by tying e-mail into its popular AOL Instant Messenger service. Called AIM Mail, the service marks AOL's latest attempt to reposition itself as a broad portal rather than a subscriber-based service. It also will compete more directly against Yahoo Inc, Microsoft Corp.'s MSN division and Google Inc., all of which have battled over Webmail storage and features over the past year. This was covered by both eWeek and InternetNews.com. Of note, they seem to have incorporated the Mailblocks spam filtering and tracker addresses into their service. It will be interesting to see how long before these new 2 GB accounts are inundated with spam."

37 of 207 comments (clear)

  1. Open Mind by Blakey+Rat · · Score: 4, Funny

    It will be interesting to see how long before these new 2 GB accounts are inundated with spam.

    It's good to see you're approaching this with an open mind. Criminy.

    1. Re:Open Mind by Anonymous Coward · · Score: 2, Insightful

      Much better than approaching this with an open mail relay!

    2. Re:Open Mind by juberti · · Score: 5, Informative

      Seriously. I mean, at least try the product first.

      The AOL spam filters have gotten quite good over the past couple years, better than Yahoo/Hotmail and way better than that of your typical cable operator. The web interface is really nice (Mailblocks). There's free IMAP access. And if you use AIM, there's good integration between AIM and AIM Mail. Clearly I'm biased, but I think it's a great product.

      If you have an AIM account, you can try it out at http://mail.aol.com/ . If not, you can create an AIM account at https://my.screenname.aol.com/_cqr/registration/in itRegistration.psp.

      Some more info at my blog: http://journals.aol.com/juberti/runningman

    3. Re:Open Mind by tylernt · · Score: 2, Informative

      MIME encoding. Your binary attachment is made up of 8-bit bytes. The mail server will only accept 7-bit bytes, so your client must use 7-bit MIME encoding. Theoretically, this would make your attachment 1/8th larger but due to other various inefficiencies, it can become over 20% larger.

      Also, 20MB is actually 20,971,520 bytes (20 * 1024 * 1024) so that makes things confusing too.

      --
      DRM 'manages access' in the same way that a prison 'manages freedom'
    4. Re:Open Mind by qnetter · · Score: 2, Interesting

      Will AIM Mail be subjected to the same arbitrary, unexplained and untested filtering that AOL mail currently is?

      As administrator for a mailing list service that has had cooperative whitelisted status with AOL for the better part of a decade, I must report that recent changes to AOL mail have made it impossible for us to offer consistent delivery to AOL customers -- even despite our whitelisted status.

      AOL will now block mail due to "malformed URLs" and "URLS with complaints" -- but they won't explain which URL in the message they're blocking, won't exempt whitelisted services, and won't test the validity of complaints before blocking mail.

      When you combine this with the fact that many users today can't be bothered to unsubscribe, so they just report mail from a list they're bored with as spam, we end up with cases like these two that occurred this past week alone.

      - On one list, the list-owner's events page was rejected as a "complaint URL"
      - On another list, a list-owner's off-site searchable archive of their own list was rejected as a "complaint URL"

      And the only way we know those were the URLs in question was by sending test messages, one URL at a time of the 5 to 10 appearing in the messages, to our own AOL account and seeing what din't get through.

      For the first time in the over 14 years I have managed this service, I am actively suggesting subscribers not receive their list messages at AOL or Compuserve, because we can't guarantee they'll get through no matter how well we behave and how much time and energy we put into it.

      So I ask you: any reason not to warn hem away from AIM Mail too?

  2. AOL? by mboverload · · Score: 3, Funny

    I don't know about you, but anyone that gives me an AOL address is immediatly put below me in my mind.

    1. Re:AOL? by profet · · Score: 4, Insightful

      Hrm... So you use AIM for corporate IM?

      Sounds like a standup company... Please let me know which one it is so that I know not to give them any of my personal details...

      JBlowCorpDivX: Hey John, what is Jane Doe's current balance? Account number XXXXXX, SSN: XXX-XX-XXXX
      JDoeCorpDivY: No idea Joe, so how about them yankees?

      Fantastic. Tell the people in charge to invest in an internal purpose built IM solution. One that doesn't involve using a third party's servers.

    2. Re:AOL? by Lord_Dweomer · · Score: 2, Insightful
      If you judge people by the domain of their email address, then I think you have some personal issues you need to deal with.

      --
      Buy Steampunk Clothing Online!
  3. Lots and lots of spam by TildeMan · · Score: 2, Interesting

    It has been a long time since I used AOL. I seem to recall they had problems such as employees stealing entire databases of info and selling it to spammers. How are their spam filters now, and how likely are you to receive spam just for being a member?

    It's also a bit amusing that all these large portal companies like AOL are trying to compete with services like Gmail that don't even provide anything other than email. Google is still not an ISP as far as I know...

  4. Will this cost them subscribers? by SteelV · · Score: 3, Insightful

    If you can get that @aol.com email for free, why the need to pay $10-$20 per month? I wonder if many subscribers will leave (not sure if it lets them cancel an account, then make an aim with the same name) or, at the very least, will they not gain many new ones?

    1. Re:Will this cost them subscribers? by compm375 · · Score: 2, Informative

      It is an @aim.com.

    2. Re:Will this cost them subscribers? by Saeed+al-Sahaf · · Score: 2, Interesting

      The only reason I used to maintain an AOL account was because when I was in (just about any) tiny little shit hole in some foreign country half way around the world, I could get a dial-up connection. Many people subscribe for this spacific reason.

      --
      "Who are in control, they are not in control of anything - they don't even control themselves!" - Glen Beck
  5. subscription based accounts transferable to free o by dubiousmike · · Score: 2, Insightful

    can a subscriber cancel their account and keep the email address as a free one? Likely not as the email address is what is keeping 75% of all subscribers. Why else would you pay for dialup when you can spend $10 more and get broadband???

  6. more of the same by cryptoz · · Score: 3, Insightful

    The idea of a capitalist world is that there are to be numerous products in the same category that compete and try to be the best. That way, the consumer is provided with a choice of what they wish to have, and often they end up with a better product as a result of the competition.

    The problem is, all these new web mail services are offering basically the same thing for the same price (that is, no money, but people pay through the price of ads and such.)

    As one can see, I use a gmail account, because it offers the keyboard shortcuts. In all honesty, that's all that's kept me there because it's the only unique feature. I don't mean to be bashing the new services; it just seems as though there's nothing new in each one that pops up, except for the name.

  7. Time for GMail to bump it up by Guspaz · · Score: 2, Interesting

    Google bumped GMail up to 2GB when other companies started offering 1GB. What do you want to bet that Google will now bump it up to 3GB?

    1. Re:Time for GMail to bump it up by Bagels · · Score: 3, Informative

      Nope. Google's got theirs set to slowly increase with time - it's currently closing in on 2.2GB. Every day or so they add a few more MB (about 150 since April 1, I believe)... so Google's probably not worried about AOL overtaking them in some silly storage space war. Not much of it is getting used, anyhow - I've still only filled mine with about 14MB of stuff, it's growing far faster than I can fill it.

      --
      --- Bwah?
    2. Re:Time for GMail to bump it up by downsize · · Score: 2, Informative

      they've already been taking over by http://shinyfeet.com/ their the first to offer unlimited email space, but the killer is, unlimited online file storage as well. it is free, and there are some ads (as with all the others) but they are not intrusive and certianly I can put up with them for unlimited space. Shinyfeet Storage Usage: 0.0000000012% of Unlimited Disk space used: 12.2GB

      --
      do you have shinyfeet?
  8. Won't be too bad by iosmart · · Score: 4, Funny

    Correct me if I'm wrong, but I hear GMail uses something where if two users have the same message, it'll only save one copy of it on the servers. If AOL is using this kind of system, it won't hurt them at all to sell the email addresses of people...because their servers will only keep one copy of the message! :)

  9. And addys left at AOL? by Saeed+al-Sahaf · · Score: 3, Insightful

    Are there even any reasonable email names left @aol.com? Will all the new free accounts use random strings for the UID?

    --
    "Who are in control, they are not in control of anything - they don't even control themselves!" - Glen Beck
    1. Re:And addys left at AOL? by Saeed+al-Sahaf · · Score: 2, Informative
      It uses your existing AOL or AIM screen name @aim.com - so no conflict with @aol.com

      Yes, of course. BUT, for NEW users, the issue will be the same as with AIM/AOL screen names: Not a lot of human readable ones left, and seems like AOL does not like to free up inactive ones.

      --
      "Who are in control, they are not in control of anything - they don't even control themselves!" - Glen Beck
  10. Re:@aim.com vs @netscape.net by Anonymous Coward · · Score: 2, Funny

    What, and type five more characters? Not me. Never. No Way. Uh-uh.

  11. Getting a bit out of hand by bananahead · · Score: 3, Insightful
    Maybe it is just me, but it seems like we might be hitting the limits of free email. Exactly how many free email systems does the world need anyways? I have a Hotmail account which I don't use anymore. The 2Gb of storage is slowly filling up with crap. I log in occasionally to find out if there might be anything useful, there rarely is. I have a Google email account which I use for internet transactions. I forward that email to my Exchange account, which is then forwarded to my Blackberry. Exchange has dramatically improved their junk filtering, so very little gets to my Blackberry that I don't actually want there.

    I suppose the ability to get a really cool email name creates demand for a new system. Is there really any other reason?

    --
    A most overlooked advantage to owning a computer is if they foul up there's no law against wacking them around a bit.
  12. If you have AIM, you already have AIM Mail by spideyct · · Score: 2, Informative

    What is interesting is that you already have an account if you have an AIM Screen Name. I went to the website, logged in with my AIM credentials, and it brought me right into the inbox. No accepting any terms & conditions, etc. It never even told me what my email address is (though I assume it is screenname@aol.com).

    1. Re:If you have AIM, you already have AIM Mail by Night+Goat · · Score: 2, Informative

      Your AIM e-mail address is screenname@aim.com.

  13. Re:AOL acquired mailblocks last year by theskeptic · · Score: 2, Interesting

    and it has gotten the step motherly treatment since then. Before Goldman expired, Mailblocks was updated regularly every 4-5 months.

    AIM mail is based on mailblocks. Around the beginning of 2004, Mailblocks was gaining a lot of customers. Once AOL acquired it, mailblocks went into a time wrap. Even now the mail quota is a paltry 15MB. I sent 2-3 mails to mailblocks support asking whether they plan to allow mail quotas higher than 100MB. They gave no definite answer.

    So I abandoned mailblocks, moved all my mail to a hosting server, soon after that I tried gmail but webmail and pop3 just doesn't cut it once you're used to IMAP. So the only alternative was fastmail and I'm happy with it now.

    Many mailblocks customers have abandoned their accounts but if mailblocks does get 2GB quotas, I'm sure many former users might give it a try again. AIM mail may provide a lot of space but it is not compelling compared to gmail. Eweek says that IMAP support will be provided but will it be free? If it is, then it might be interesting.

  14. Yoda says by Che+Guevarra · · Score: 3, Funny

    lost they are. Attempting to regain market share they are. Hmmm, desperate they are.

  15. It's just email. by TheSpoom · · Score: 2, Insightful

    Shhh... I realized something that few people seem to have got so far.

    IT'S JUST EMAIL!

    I store my email on my laptop thank you very much, and I have storage limited only by my free HDD space (of which, I might add, it hasn't approached yet, because I'm sane and use email like normal people do, to send messages and small attachments).

    Not that I'm saying that lots of storage is a bad thing or anything, I'm all for it. But I imagine that this is more marketing hype than anything -- I'd estimate 97% of people won't even approach the space limits set for them, and these companies know this.

    --
    It's better to vote for what you want and not get it than to vote for what you don't want and get it.
    - E. Debs
  16. IMAP Settings by Uneasysilence · · Score: 2, Funny

    Anyone know the IMAP settings?

  17. Re:Capitalism isn't really applicable by shawb · · Score: 2, Interesting

    they're simply another commodity asset of the provider.

    I'd go as far as to say that it isn't so much that the user is the product.

    In traditional capitalism, the end user paid money to get a product or service. Now that we are entering more of an information age, the end user basically has to endure advertising instead of paying money. The "contract" is that the information given is good/entertaining enough. The hope is, of course, that the end user ends up purchasing products advertised. But this would basically require that most of the economy is run in a traditional model, otherwise none of those advertising dollars would be offered up.

    This is no different than the economic model that television broadcasting has run on for the last half century or so. Ironically, this means that it does not make sense for a network TV station to put out quality programming. If the viewers are the product, then the TV stations want the product to be as high quality as possible. In this case, highest quality means easist to influence by advertising. So, TV stations must then put out mostly lowest common denominator programming in order to attract the customers which will make them the most money.

    --
    I'll never make that mistake again, reading the experts' opinions. - Feynman
  18. Re:AOL acquired mailblocks last year by Spetiam · · Score: 2, Insightful

    AIM mail may provide a lot of space but it is not compelling compared to gmail.

    I strongly suspect that it will be compelling for all those AIM users. How many non-techies know what POP and IMAP are? In my experience, all they care about is being able to check their email, and webmail access usually does that for them just fine.

    I think this was a very smart move by AOL. Although, I do think they're idiots for not doing this long ago. Not that I've been following it closely, but it seems AOL has been lacking in the innovation department for some time. Case in point: why the heck haven't they started offering broadband?

  19. Sadly, subscription is permanent by Elyscape · · Score: 2, Interesting
    can a subscriber cancel their account and keep the email address as a free one?
    Unfortunately, you can't do that. I know this from experience. I was subscribed (via my parents) to AOL, which I used mostly for AIM access. Then we got broadband and got it from another company. We switched to AOL's "Bring Your Own Access" plan for a few months and then eventually canceled.
    It was then that I noticed that I could not log on to my screen name anymore. It had been Suspended. What a great surprise to wake up to.

    Apparently, AOL's policy on free services is as follows: "You can use our free services as much as you like. If, however, you ever give us money, you have to continue doing so to keep using the free things. If you don't, suck it up and make another account."
    Really. I called tech support and spent roughly 2 hours talking to various people, trying to get them to convert my account to a free AIM account. According to the people I talked to, their database supports conversion of AIM accounts into AOL subscriber accounts, but going the other way is not supported for some reason. They actually suggested that I make a new screen name "like your old one with a number after it". No! I want my screen name, not a new one!

    I ultimately got a new AIM account for IMing, but it was terribly annoying. I had lost my entire buddy list, profile, and other account data. That sucked. They said that if I waited 6 months or so, my account would be purged and I could possible make it again, but I didn't feel like waiting that long.

    In conclusion, once you become a subscriber, you're stuck that way forever. Unless, of course, you don't mind the hassle of making a new account.
    --
    I own itburns.net. What should I put there?
  20. Comment removed by account_deleted · · Score: 2, Informative

    Comment removed based on user account deletion

  21. What happened by Omkar · · Score: 2, Funny

    Google: Let's start our own free email service to compete with Yahoo and MSN. We'll give people 2GB of storage to get their attention, and hopefully, we'll become a larger part of their internet experience. Oh, and being Google, let's make our system work far, far, better than most college email systems.

    AOL: ME TOO!!!11!!1!

  22. Must enter with an open mind by chrisblore · · Score: 2, Insightful

    I'll certainly be getting one of their accounts, in addition to my Hotmail, Yahoo and Gmail accounts. So far, I have a Yahoo account forwarding to my Gmail account so that I get the combined effectiveness of both the Yahoo and Gmail spamfilters. There can be no harm in trying a new service and having so many email accounts like this, because they are all free services so you have no initial outlay on them!

  23. AIM Security for Corporations by lullabud · · Score: 2, Interesting

    If you think that a corporation is limited to standard free AIM accounts then you're seriously mistaken. A quick glance through AIM@Work shows that corporations have the ability to restrict logins based on IP#, authenticate against the corporation's LDAP server, provide users with person@corporation.com chat names to match corporate e-mail addresses, encryption via certificates, and other features that cater to corporate IM needs. This is perfect when you want to deal with other corporations while giving your company a presence in an incredibly populated IM service. This is great because you don't want to go giving ALL of your client's accounts on your corporate Jabber server... A perfect example of this all are those mac.com chat addresses that Apple gives out with their mac.com subscription. You know who those people are affiliated with as soon as they IM you. AIM@Work is good business. It's much more flexible and secure than regular AIM and it's MUCH more widely used than private Jabber (or whatever else) servers.

    On top of all that, even a standard AIM account is capable of securing IM's by using things like OTR so it doesn't matter how many 3rd party servers the messages go through. Besides, saying that people shouldn't communicate through 3rd party servers is like saying "call them on a purely POTS telephone line." It's pretty much impossible. Every online communication standard goes through 3rd party servers, and this even includes things that aren't considered online, such as your long distance, your cell phone, and probably your local land line.

  24. You mean like this? by lullabud · · Score: 2, Funny

    4848
    <ohm> damn
    <ohm> FUCK
    <ohm> DAMN
    <ohm> i was just in an AIM convo with a chick, and my grandmother's window pops up
    <ohm> FUCK
    <ohm> i go like this to her
    <ohm> "i want to suck on your clit"
    <ohm> FUCK

  25. Re:Free IMAP access? by juberti · · Score: 2, Insightful

    I think the open IMAP access is not be switched on yet. But as far as I know, that is the plan... from the eWeek article:
    "AOL already is planning additional features for the full launch of AIM Mail. The service will support the IMAP (Internet Message Access Protocol) standard so that users can access their AIM Mail accounts from other e-mail clients, Ben-Yoseph said."

    I will update my blog when I have more info.