Motivations for Corporate Blogging
ringfinger writes "Ross Mayfield just posted an interesting blog essay entitled Fear, Greed and Social Software that examines the motivations (Fear and Greed) for corporate blogging. How many slashdotters blog for their companies? Do their companies fear that they might say something embarrasing? Or are they filled with greed for the additional exposure it generates?"
Just a few thoughts...
As a corporate marketing tactic, in my (limited) experience, it only works only if the blog author has talent.
You need someone on your team who can write in a genuinely engaging voice, who can be intimate without telling you what he or she had for breakfast, and who knows the line between openness and damaging innuendo.
Also: blogging's strength is of course, ultimately, its biggest weakness when you view it from a corporation's point of view. You can budget and plan for it, but you can't forecast the results, which is enough to make the suits very nervous.
Interestingly, a brit pop star recently said that the real evil is 'shareholders'. That would be great, except that in non-socialist countries there's no good way to retire without being a shareholder at some point or another.
I'd say those aren't the only two scenarios for corporate blogging. But I maintain this is a bit of a fad, anuway. At least in publicly held companies in the US, this isn't going to fly for long, if at all. Sure, there will be some exceptions, but there are issues here. This requires a company willing to give up control of its corporate voice, and that just ain't going to happen without a lot of preconditions. Conditions such as censoring the blogs, "training" the bloggers in what can be disclosed and what can't, legal review, etc. I think both the bloggers and the companies allowing it are going to pull back on the reins before this ever really takes off, because corporate America is just not this democratic. The first time a company is held liable for the misstatements of a corporate blogger, or for the public's misunderstanding of a blogger's seemingly innocent remarks, the party's over.
Hello. Today is stardate 26-05-2005
I work for a large company. We are greedy, we steal and we overprice our products.
Today I had meetings about how we can enter other markets by utilizing our evil techniques.
I also tried to get a gmail account, but my name was already taken.
Tomorrow I will think of a new way to charge customers for all the security holes in our software. An antivirus combined with spyware-removal tool updated daily by my company maybe? hmm. I like that. I hope nobody reads these blogs. That's all for today
William Gates.
PS: I hate this FSCKING "confirm your not a script"!
"I used to have that really cool,funny sig
There have been several new blog efforts at IBM recently.
1. They provide internal blogs to everyone. Anyone within the company can view any employees blog. Confidential material relating to specific works in development to you are not permitted though as the controls on the blogs are rather weak. But still, there are blogs from both personal and professional topics hosted internally.
2. Recently guidelines for public blogging were released. They were rather straightforward and obvious in the following tone:
- Post freely, be helpful, seek help
- Don't post trade secrets, use best judgement
- Don't engage in online arguments, once again, be helpful
It appears they would have us out there talking about anything and all things, including company products, helping others with our products, etc.
Of course, it's written with perspective of "help the greater good, don't make us look bad", but I still think it's a great step forward and a proactive approach to forwarding the community.
Here's my last required gem:
These are my opinions and not those of IBM.