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Motivations for Corporate Blogging
ringfinger writes "Ross Mayfield just posted an interesting blog essay entitled Fear, Greed and Social Software that examines the motivations (Fear and Greed) for corporate blogging. How many slashdotters blog for their companies? Do their companies fear that they might say something embarrasing? Or are they filled with greed for the additional exposure it generates?"
Just a few thoughts...
As a corporate marketing tactic, in my (limited) experience, it only works only if the blog author has talent.
You need someone on your team who can write in a genuinely engaging voice, who can be intimate without telling you what he or she had for breakfast, and who knows the line between openness and damaging innuendo.
Also: blogging's strength is of course, ultimately, its biggest weakness when you view it from a corporation's point of view. You can budget and plan for it, but you can't forecast the results, which is enough to make the suits very nervous.
>How many Slashdotters blog for their companies?
(Uh, I would, but I'm too busy on Slashdot. )
Why is it bad ("greedy") for a company to have employees pretend to expound on their personal opinions in the form of a blog?
Asked and answered. Official personal corporate blogs are too much like astroturfing.
Raise your children as if you were teaching them to raise your grandchildren, because you are.
And I have always thought that personal blogging is a result of extreme self-centeredness. Blogging is the ultimate vanity... a public diary about "me" that the rest of the worls is just *dying* to read. I mean, really... who wouldn't want to know what I had for breakfast this morning?
Interestingly, a brit pop star recently said that the real evil is 'shareholders'. That would be great, except that in non-socialist countries there's no good way to retire without being a shareholder at some point or another.
and a nice cardboard box to sleep in.
Do not try to read the dupe, thats impossible. Instead, only try to realize the truth
What truth?
There is no dupe
I'd say those aren't the only two scenarios for corporate blogging. But I maintain this is a bit of a fad, anuway. At least in publicly held companies in the US, this isn't going to fly for long, if at all. Sure, there will be some exceptions, but there are issues here. This requires a company willing to give up control of its corporate voice, and that just ain't going to happen without a lot of preconditions. Conditions such as censoring the blogs, "training" the bloggers in what can be disclosed and what can't, legal review, etc. I think both the bloggers and the companies allowing it are going to pull back on the reins before this ever really takes off, because corporate America is just not this democratic. The first time a company is held liable for the misstatements of a corporate blogger, or for the public's misunderstanding of a blogger's seemingly innocent remarks, the party's over.
No sig for now.
Hello. Today is stardate 26-05-2005
I work for a large company. We are greedy, we steal and we overprice our products.
Today I had meetings about how we can enter other markets by utilizing our evil techniques.
I also tried to get a gmail account, but my name was already taken.
Tomorrow I will think of a new way to charge customers for all the security holes in our software. An antivirus combined with spyware-removal tool updated daily by my company maybe? hmm. I like that. I hope nobody reads these blogs. That's all for today
William Gates.
PS: I hate this FSCKING "confirm your not a script"!
"I used to have that really cool,funny sig
There have been several new blog efforts at IBM recently.
1. They provide internal blogs to everyone. Anyone within the company can view any employees blog. Confidential material relating to specific works in development to you are not permitted though as the controls on the blogs are rather weak. But still, there are blogs from both personal and professional topics hosted internally.
2. Recently guidelines for public blogging were released. They were rather straightforward and obvious in the following tone:
- Post freely, be helpful, seek help
- Don't post trade secrets, use best judgement
- Don't engage in online arguments, once again, be helpful
It appears they would have us out there talking about anything and all things, including company products, helping others with our products, etc.
Of course, it's written with perspective of "help the greater good, don't make us look bad", but I still think it's a great step forward and a proactive approach to forwarding the community.
Here's my last required gem:
These are my opinions and not those of IBM.
One of the reasons that I pretty much never read corporate blogs like Schwartz's is that they are usually just launching pads. Some of the Microsoft employee ones are kinda interesting because you get to see a little bit of what goes on with the development of IE and stuff like that. Yet I don't know anyone who really takes Schwartz seriously at all except for a few entries I have seen on the copyright expansionist blog IPCentral.
I think it is only a matter of time before the bigger corporate bloggers screw up and get censored or fired for being too honest. What would happent to an IE developer that grudgingly admits that they're making CSS2.1 and 3.0 support top priority for 7.0 because Firefox's CSS support is better right now? They'd probably be fired. The same goes for a Sun developer who says that Apache's Harmony project may be what saves Java from being destroyed by .NET.
There is one thing that all of the elitists who post here saying how worthless blogging is ultimately fail to comprehend. Blogging gives the average citizen a stake in online free speech. It makes censorship actually hit home and does anyone honestly think that the average blogger is going to vote for a candidate that supported a measure that directly censored them? A lot are already jumping ship from the GOP because of Bush's uncritical support for McCain-Feingold. Sadly, blogging may be the last, best hope for restoring a drive for liberty in this country post-9/11 and the elitist nerds here and elsewhere should accept that and embrace it. So what if someone's blog is asinine, don't read it. Problem solved. Ironically I have seen few blog posts as utterly asinine as 90% of what gets posted by Anonymous Cowards here.
Click here or a puppy gets stomped!
If you search on google, it is pretty easy to see that someone has been fired over blogging already. Its actually a fairly serious issue, one we spent time discussing in my ethics class. Granted the firing may have been over the content he posted, but he was fired because of the blog.
I read Macromedia's blogs religiously because I find 'em very interesting. It helps me build a personal, emotional connection to software. The guys behind the software are real people with ideas and struggles just like me, and that gives me warm and fuzzy feelings.
Why would any company not want to establish personal, emotional connections to their software?
Yeah, sure, there's risks involved if your employees reveal corporate secrets or turbulence, but if you trust them enough with your source code, why would you think they wouldn't be smart enough to walk the line with blogs as well? If you don't trust your employees enough to blog, it doesn't say anything about your employees - it says something about your paranoia and your inability to hire reliable staff.
(And yes, I have a personal blog, and no, I'm not allowed to talk about company stuff in it, and yes, I've been disciplined for even coming close to the line.)
What's your damage, Heather?
Blogging (truthfully) about something your company is doing might go completely against what a lot of people in the company are hired to hide.
Accountants, marketing and HR are all responsible for bending the truth in such a way to put a positive spin on something that might not be so rosey.
A prime example is Paul Otellini's (Intels CEO) interal blog which has been leaked at least once. I can't find the link to the original article where I read about it (help appreciated) which stated that he quite openly admitted that they had a lot of work to do to catch up with AMDs Opteron architecture.
If you are to take a step back and think about it, he's openness makes perfect sense to anyone who's been following processor trends for more than a year or so. The only problem is the accountants and marketing folks are trying to tell the opposite story - "AMD, no, ours is better".
I personally would prefer to hear my leader tell the truth and not simply try to keep the stock market happy. The only reason why the stock market gets upset by comments like this is because they aren't said often enough.
[ Monday is a terrible way to spend one seventh of your life. ]
Many pawns with increased communication simply means the suits need to actually work just as hard as everyone else now. Why? Because now the social mobility is increased. What stops you from influencing the corporation from the grassroots?
Blogging is a strength, so is the internet, but all of this power existed before in other forms so its not really new. The difference now is the fact that the power is distributed to anyone when before it was kept within certain circles of networks of peers.
If a network of peers form an alliance then it doesnt matter who your boss is, that alliance gives power to the peers in the long term. Short term the boss maintains power, so basically any group of workers who are treated badly enough can decide to use influence either from within the company or outside the company. Corporate politics are extremely complex, and a lot of it is based on favors, who knows who, and knowledge of who is in certain circles and how much influence they have.
If you are a smart suit then you have nothing to fear because you'll use your position to make yourself a likeable boss, you'll also understand the office politics, otherwise if you arent able to keep your position then who else is to blame?
The way to be successful is to be flexible. You have to create your own job and your own situation and the blogs can either be something which help you do this or help someone else depending on how good you are at using the tool.
Blogs are marketing, but not always positive marketing. Annonymous blogs also make it impossible to track where it comes from, so how is this useful? For the worker it allows you to know which places you don't want to work for and which bosses you don't want to be under. It's a good thing for the worker, and its a good thing for the CEO if the CEO treats its workers right. These tools simply enhance workplace freedom and democracy for everyone. This is good or bad depending on the side of the coin you are.