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Looking for Answers in the Age of Search

prostoalex writes "James Fallows, in a New York Times article, notices that search engines are getting pretty good at providing information for simple keyword-based queries. However, when it comes to the actual information, such as finding the necessary data and statistics, they're not doing a great job. The article talks about the NSA- and CIA-sponsored Aquaint project that aims to deliver answers to questions that might be expressed with a variety of keywords, and need to be 'understood' by the search engine before providing the answer."

29 of 95 comments (clear)

  1. Not doing a great job by ArielMT · · Score: 2, Funny

    No matter which search engine I use, still none of them can help me search for my missing car keys or missing left socks.

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    It must be Windows. It needs half a gig of RAM and a hardware-accelerated graphics card just to run Solitaire.
  2. Google became self-aware at 2:14am EDT August .... by Colin+Smith · · Score: 4, Funny

    Ho yes, there's a good idea. Give Google the ability to understand.

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    Deleted
  3. What I'd like to see.... by Chowser · · Score: 5, Insightful

    One thing missed in so many search engines now is finding information on a particular company quickly and efficiently. Often when I type a particular company into google or another search, I get a bunch of other hits before the actual company itself. Now, bigger companies come as the first hit often (i.e., apple, dell, canon, etc.) Try finding for that lesser-known company though and you'll encounter a lot of crap first. The company listing should always come first.

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    sig here
    1. Re:What I'd like to see.... by JonBuck · · Score: 3, Informative

      What you need to do is find the right search tool.

      The Thomas Register might be more what you're looking for.

      http://www.thomasnet.com/

    2. Re:What I'd like to see.... by DeadSea · · Score: 3, Informative
      You might actually like MSN search. They seem to heavily favor the home page of sites. So much so that MSN will often send a bunch of traffic to the front page, but virtually none directly into sub pages.

      I find this behaviour annoying because I tend to search for more obscure stuff. But if you search for company names, this does have the nice effect of almost always getting the companies home page.

    3. Re:What I'd like to see.... by neil.pearce · · Score: 2, Interesting

      I certainly know the problem you've describing.

      Solution for me was to download the Firexfox "CustomizeGoogle" extension.
      Once installed, the last tab allows you to enter regular expressions of sites to completely remove from displayed search results.

      A little bit of config later and its goodbye "about.com", "go.com", "experts-exchange.com" and all the other similar "nothing to see here (unless you give us money)" sites.

    4. Re:What I'd like to see.... by Mozk · · Score: 2, Informative

      Experts-Exchange has solutions when you scroll down. I've never had to sign up for anything there.

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      No existe.
  4. Real Aquaint Web Site... by xyzzy · · Score: 3, Informative
  5. Looking for Answers... by rah1420 · · Score: 5, Interesting

    ...like the Semantic Web?

    No, I don't know why it's being relaunched. My guess is that it's probably one of the answers that we are looking for in the age of search that didn't quite cut it. But isn't that what all these different meta-searches are talking about? The ability to get semantic meaning imbued into the web?

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    Mit der Dummheit kämpfen Götter selbst vergebens.
    1. Re:Looking for Answers... by TuringTest · · Score: 3, Informative

      Yes, the Semantic Web goals are exactly the idea stated in the article.

      Regular Slashdot crew don't get it because of the overly complicated status of the current S.W. standards, but in the future some lightweight implementation of the Semantic Web idea will take off and we will have search engines that somehow "answer questions" instead of just "finding words".

      --
      Singularity: a belief in the "God" idea with the "demiurge" relation inverted.
    2. Re:Looking for Answers... by drgonzo59 · · Score: 2, Insightful
      These sort of things always reduce to the problem or natural language processing and recognition. The question that is really asked is "Can computers understand human language and act accordingly?" that is not new and it has been the topic of research for decades. To answer a natural language query, the system has to have common sense among other things (stuff that everyone of us knows and we know that others know it). When we ask the computer a question most of the time we assume the computer has the same common knowledge that we have and that is a problem.

      It is better to teach people instead to use the existing search and teach them a small query language (think of Google's link: define: site: modifiers) than to teach the computer human language (we certainly don't want it to because it might become aware of itself and see us humans for who we are, then it will either want to destroy us or destroy itself out of frustration ;)

    3. Re:Looking for Answers... by Metasquares · · Score: 2, Interesting

      But right now, even seasoned web developers/programmers don't want to go near it because of things like OWL (it sure took me a long time to figure it out, and I have a background in the logic and technology that it's built on). The first step towards making the Semantic Web (which is really a great idea) usable is to make creating a semantic webpage easier. You can't just say "put up with it now because it will get easier later" - that's not how to get widespread adoption.

    4. Re:Looking for Answers... by TuringTest · · Score: 2, Informative

      Have you heard of "lowercase semantic web"? Things like del.icio.us, Flicker, Xhtml Friends Network and other open API lightweight services will be the first tools that will spread the idea of easy-to-use, always-available semantic services.

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      Singularity: a belief in the "God" idea with the "demiurge" relation inverted.
  6. Cluster Searching by LordMyren · · Score: 3, Informative

    Google really lacks at filtering out noise. I was looking for Gran Turismo tuning stuff yesterday. Gran Turismo tuning -"release date" -cheats -faq, &c &c &c. The list of restrictions to filter out noise kept getting bigger and bigger, but it was still just the big agencies that were getting hits, nothing about the game itself.

    Clusty on the other hand is no sucker for a press release. I find its much smarter at locating actual content.

    Myren

  7. I agree by nxtr · · Score: 5, Funny

    Just try to google a website for these guys!

  8. Homunculus by headkase · · Score: 2, Interesting

    I know where I'd like to see this first: A digital librarian for Wikipedia. An agent that would recommened articles based on your preferences and maybe store the articles in some language neutral format where articles could be expressed into a target language or parsed from a language into neutral format. Too bad nobodies publicly demonstrated anything close to the level of machine intelligence that would be required to do it.

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  9. I would welcome them... by Dog135 · · Score: 3, Funny

    I for one would welcome our new search engine overloards, except google already runs my life, so it'd be a bit redundant.

    I continue to welcome the mighty all-knowing google as the ruler of our lives.

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    "That's so plausible, I can't believe it!" - Leela
  10. There's nothing more annoying... by oneiros27 · · Score: 2, Insightful

    Than finding 50+ people asking the same question you are, and not a single answer. (or even only one person asking the question, but because the mailing list or newsgroup was being archived on more than one website, you find the same question over and over again).

    It's even more annoying when you had the same question a couple of months before, and had found the answer, but can't remember what the answer was, where your found the answer, or what search terms you had used. (and it's even worse if that site has gone down in its rankings, and something else with people asking the question, but no answer, now ranked higher).

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    Build it, and they will come^Hplain.
  11. We use Mindmeld by MichaelPenne · · Score: 3, Informative

    for an 'intelligent' FAQ.

    It uses more of a human based system, it 'learns' as folks type in different questions (and versions of the same question)and tell it whether the answers it gives are helpful. As uses 'teach' it, it gets better at providing relevent results to natural language queries.

    Worth a look:
    http://mindmeld.sourceforge.net/mmsf/index.php

  12. Comedy. by Kerago · · Score: 3, Funny
  13. Re:Easy by houghi · · Score: 2, Funny

    They beep and flash when you whistle.

    I know people who whisle and while they flash.

    --
    Don't fight for your country, if your country does not fight for you.
  14. Things to fix first... [Google] by mister_llah · · Score: 3, Funny

    1. Google needs to find and kill keyword-filled spam/malware/whatever pages. Not just remove them from their search list, but murder the people who started them.

    2. Google needs to filter responses based on ad content. If there are a ton of ads, chances are, the site is bupkiss and its priority should be massively downgraded.

    3. Google needs to filter based on ownership by holding companies. These cybersquatters should be downgraded in response priority and their pets should be sterlized or neutered to control the pet population.

    4. Google needs to get back in the kitchen and make me a pie.

    ===

    Fix those things, then perhaps we should worry about statistical analysis... (but hey, thats just me)

    IMHO, if you want accurate stats and information, go to a library...

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    MoM++ - A Classic Expanded - [Master of Magic 1.5]
    http://mompp.sourceforge.net/
  15. Google works pretty well by suitepotato · · Score: 5, Insightful

    Can you say Dogpile?

    Google is the number one search agent for me as more often than not with a short list of carefully chosen starting terms, and a little refinement from sleuthing, I can find what I need pretty quickly.

    Do the search engines have to be so smart they find what we meant to find or even what we think we meant to find as opposed to what we literally asked for? They're tools, like library cards, not servants there to do our work for us and stop us from thinking about the search process. Are we complaining because this all isn't as brainless as AOL?

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    If my grammar and spelling are off, I am [distracted/tired/careless] (take your pick)
  16. Because they are tools only by SkiifGeek · · Score: 5, Insightful

    I think that there will always be a need for knowledge specialists (professional researchers), whose job it is to develop useful results from requests for information, using whatever tools are at hand.

    Tools like Google and MSN Search are not the only thing you need to find information. There are still places for other information, and 'because Google said so' is not a valid reason for accepting information as relevant, or factual.

    Although these tools will continue to improve, the application of wisdom will still require human input to make the results useful.

  17. What I would like to see by houghi · · Score: 3, Interesting

    is the ability to filter out certain types of sites. Like the sites that are webinterfaces to Usenet or sites that sell stuff.

    When I now look for a digital camera, I get hunderds of sites trying to sell me one, then a lot of sites that talk about it till I get to the makers homepage. an example The page I am looking for is this one
    Vivisimo makes it a bit easier, but not completely.

    A9 also failed to produce the correct page.

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    Don't fight for your country, if your country does not fight for you.
  18. More like... by ImaLamer · · Score: 2, Funny

    I for one welcome our new CIA/NSA designed search engine overlords (because they will get me otherwise).

    Just think; In Soviet Russia the government searches you!

    1. Re:More like... by zecg · · Score: 2, Funny

      shouldn't that be: "In Soviet Russia, the search engine queries you"?

      --
      .i lu doi ringos.star. xu do puku'aroroi dunli dopecaku leni virnu li'u
  19. Here's what I do: by Hosiah · · Score: 2, Interesting
    As with *all* things technical when they get too popular for their own good, I actually find Google's hit-quality to be going down-hill. Now, I use multiple engines, but they're all unifying to one standard, which will make them all mediocre in the future.

    If you run Linux, you have a decent tool-kit on hand to enhance search engine performance. Use lynx from the command line, with either the -source or -dump option, and pipe it through sed and such to filter it however you like. A recursive check of each link from the main page should get you most of the results, but you'd have to alter the formulae depending on which engine you use.

    You could even put a Python script somewhere in the pipeline, which could sort the resulting links and keywords into a dictionary data structure, useful to save as a pickled object which can be recalled at leisure. Heck, once you have a source file in text form on your desktop, you have all those text tools to fiddle with. I'm sure others can come up with 100 more ideas.

    In point of fact, the only thing requiring me to use search engines at all is the question, given that it would be simple enough to have a bot crawl the web for me while I sleep, of where would I *put* the data? But for small, specific applications, this manner could even work, and it could generate a list of links as bookmarks for you to try in the morning.

    On the whole, I prefer that search engines *not* try to read my mind, because too often in the tech age, reading my mind changes to "making my mind up for me". I favor broad results which I can narrow in batch scripts, vs pre-narrowed results that reflect some corporate IDIOT's idea of what I'm supposed to find, but which will inevitably make what I want unobtainable.

  20. QuASM by mr.+mulder · · Score: 2, Informative

    I would have to disagree with the poster - significant researching efforts have been put into question answering and factual data retrieval from the web. Visit the University of Massachusetts Center for Intelligent Information Retrieval website. For a more specific project, check out QuASM