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Marketers Back "Cookies Are Good For You" Campaign

Makarand writes "The increasing numbers of computer users who regularly delete cookies downloaded by their browsers is worrying online marketers and Web site publishers who feel that the changing consumer attitude towards cookies is harming cookie usefulness and unfairly lumping them with spyware and viruses. This industry group wants to persuade companies making antispyware programs to spare legitimate cookies while sweeping hard drives clean of unnecessary or harmful files. Some marketers think that providing consumers more information about cookies and how they're used might change their attitudes towards cookies. Others are already busy experimenting with newer approaches to serve up targeted ads even if a user has deleted his cookies."

27 of 408 comments (clear)

  1. Also by suso · · Score: 5, Insightful

    Brainlessly agreeing with what marketers say without seeking out more information is bad for you.

    Not that I'm against cookies, I'm just against stupidity.

    1. Re:Also by B'Trey · · Score: 4, Insightful

      You're absolutely correct. But it's equally correct to brainlessly agree with what self proclaimed expert pundits say.

      Cookies aren't evil. They're legitimate tools that are quite useful. Like many other tools, they can be abused or misused for nefarious purposes.

      If you want to make your computer extremely safe, just unplug the network or phone cable or take out the wireless card. You're still vulnerable to local attacks, but you're absolutely safe from network attacks. Of course, this largely defeats the purpose of having the computer in the first place, but that's true to a lesser extent of other practices too.

      Security is often a tug of war between being safe and usefulness or ease of use. Blindly blocking capabilities because it might be unsafe, without understanding what the dangers are, is often effectively conducting a denial of service on yourself.

      --

      "The legitimate powers of government extend only to such acts as are injurious to others." Thomas Jefferson.

    2. Re:Also by DavidTC · · Score: 3, Insightful
      You've just figured out the secret.

      marketing==lying

      Now, that doesn't mean everything they say is a lie. But their profession is to lie about products and services to get people to buy them, and hence it's probably wise to automatically distrust anything they say to start with until someone who's not a professional liar backs it up.

      To those who are going to say that marketers tell the truth about products to people who don't know the truth...fuck that. That was true in 1955, and was called advertising. It's not true in 2005, and it's called marketing.

      --
      If corporations are people, aren't stockholders guilty of slavery?
    3. Re:Also by bigman2003 · · Score: 4, Interesting

      I design a lot of intranet based applications. And I *used* to use cookies a lot to keep user information. It was easy, convenient, and accurate. I never had problems.

      Then some whack job at my company started to tell everyone that cookies were 'dangerous' and they should block them. Of course then I started to get complaints that my systems no longer functioned. (I had it set up to notify the users what the problem was...not just throwing stupid errors.)

      It was a total pain to reconfigure the systems to deal with url/form variables everywhere, instead of just using cookies. And now a lot of the user-friendly functionality is gone. "Why doesn't it remember who I am?" "Because you turned off cookies..."

      Hundreds of hours of wasted time because one dork thought that cookies were spyware...and this is on an INTRANET site.

      I really wish they could understand what cookies really are...

      --
      No reason to lie.
  2. Mmmm...cookies.... by coop0030 · · Score: 5, Funny

    C is for cookie, it's good enough for me; oh cookie cookie cookie starts with C.

    1. Re:Mmmm...cookies.... by sokoban · · Score: 3, Funny

      Of course, cookies are now a sometimes food.
      http://msnbc.msn.com/id/7421924/

      --
      09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0 is the magic number.
    2. Re:Mmmm...cookies.... by Southpaw018 · · Score: 3, Funny

      Ow. My childhood.

      --
      ACs are modded -6. I don't read you, I don't mod you, I don't see you. Don't like it? Don't be a coward.
  3. Cookies off by default by hawkeyeMI · · Score: 3, Interesting

    I wonder if I'm one of the people worrying them. I have cookies off by default, and only turn them on for sites that really need them by whitelisting.

    Those that I don't want to use a cookie for but have to, I allow to set one but only for the session.

    Firefox has been helpful in this, but I would like an easier method of whitelisting cookies than having to go through two layers of preference panels. And no, having it ask me every time a site wants to set a cookie is not the solution.

    --
    Error 404 - Sig Not Found
    1. Re: Cookies off by default by Black+Parrot · · Score: 3, Insightful


      > I wonder if I'm one of the people worrying them. I have cookies off by default, and only turn them on for sites that really need them by whitelisting. Those that I don't want to use a cookie for but have to, I allow to set one but only for the session.

      I don't even do that. With rare exceptions, if a site will not render without a cookie, I just close the tab and visit one of the billion other web pages on offer.

      (I say this in hope that marketing types will be reading it.)

      --
      Sheesh, evil *and* a jerk. -- Jade
    2. Re:Cookies off by default by packetl0ss · · Score: 3, Informative

      The Permit Cookies extension sounds like what you need. It lets you allow a site's cookies via a hotkey (ALT + C by default). The version from Firefox's Extension site seems to require an older Firefox. Clicking through to the author's homepage gets you to a version that works in Firefox 1.0.4.

    3. Re: Cookies off by default by aftk2 · · Score: 3, Insightful

      Heh, one of the exceptions being the site that you're posting on right now?

      --
      concrete5: a cms made for marketing, but strong enough for geeks.
  4. Re:Magical new targetted advertising by jawtheshark · · Score: 5, Informative
    Did you read the article? It's not "magical". It's a trick using Macromedia Flash in order to restore the delete cookies.

    It's a "workaround" for screwing up people that actually bother to delete cookies.

    --
    Ahhh...the great dumpster continuum. Many a free computer will be found there. -- sowth (748135)
  5. cookieisms by sl4shd0rk · · Score: 4, Interesting

    The fact that people get assaulted with a barrage of cookie requests everytime they visit a website makes for a bit of an annoying visit. Ever try telling Firefox to ask before accepting a cookie? What the hell do I need so many cookies for when I visit "your" website? Also, with all the recent headlines about consumer information being mishandled makes people all the more wary. Capitalism cares nothing about privacy, only money.

    --
    Join the Slashcott! Feb 10 thru Feb 17!
  6. Okay ... someone give me a good reason why I ... by DikSeaCup · · Score: 3, Insightful
    Would want a site to leave something identifying me on my hard drive if it isn't a site like slashdot or Geocaching.com where I simply just want to be logged into my customized site. Statistics? No! I don't want you tracking *my* behavior that way - use the log file like everyone else.


    There are sites out there requiring a cookie to get past ads - you know I always give up at that point. I have never needed to see something under those cases.


    So honestly - one of you cookie advocates give me a good reason to accept your cookie just because I want to visit a page on your site.

  7. Not just for ads by stripmarkup · · Score: 5, Interesting

    Cookies are used for storing your session information and preferences for sites. That's what the mechanism was designed for, and so far nothing better has come up to replace it.

    In terms of tracking your preferences, I have mixed feelings. On one hand, I don't like someone keeping track of my browsing preferences for unrelated sites. On another, I'd rather see ads that may interest me than yet another "punch the monkey" or "refinance your home". Most people hate ads because they are annoying and uninteresting to them, not because they are selling something. This is why Google is successful: they are good at improving the chances that the ad you see is related to what you are looking for.

    --
    See charts for twitter trends on Trendistic
  8. It's all about attitude by kfg · · Score: 5, Insightful

    And realizing that cookies aren't spyware, but rather a means by which marketing companies gather and compile data about me on my own computer so that they more effectively target me with their advertising makes me more attitudinally inclined too. . .

    Ummm, where's that nuke button again?

    See, that's the problem with marketers. They like marketing and think it's a good thing, so they think we like marketing and think it's a good thing.

    Whereas most of us think that Bill Hicks was being a bit of a soft hearted wuss in his displayed attitude toward them.

    He simply called upon them to kill themselves. We want to roast them, slowly, while we watch.

    Pass the beer.

    KFG

  9. Gah Evil Flash Games by Cylix · · Score: 3, Informative

    What a nifty trick.

    Looks as if flash gives each site a very small amount of local storage.

    The article says it can be disabled, but doesn't link to any information.

    A quick trip over to macromedia shows the web access controls... which is handy for setting global restrictions. Not really sure where my flash panel would be other then when the module is loaded, but here is a link to a web based method of setting those restrictions.

    http://www.macromedia.com/support/documentation/en /flashplayer/help/settings_manager02.html

    --
    "You should always go to other people's funerals; otherwise, they won't come to yours." -- Yogi Berra
  10. Cookie Monsters? by Naomi_the_butterfly · · Score: 3, Funny

    I originally read that as "Monsters Back "Cookies Are Good For You" Campaign", as in the cookie monster. hah.

  11. Hmmm by legirons · · Score: 5, Insightful

    "Other [marketers] are already busy experimenting with newer approaches to serve up targeted ads even if a user has deleted his cookies."

    With attitudes like that, they wonder why people don't trust them?

    These are the same people that discovered Flash could open popup windows even when you've disabled javascript. The same people that think nothing of attacking any security vulnerability they can find to display adverts. The same people that fill-up my "blocked webservers" list with dynamically-generated hostnames. The same people that put ActiveX controls with .exe files in hidden parts of a website, hoping to take control of their customers' computers.

    Malicious use of anothers' computer without authorisation. Basically, "hackers" in the let's stop these criminals sense.

  12. Crackers Back "EXE's Are Good For You" Campaign by antispam_ben · · Score: 4, Funny

    It's what the title might as well be...

    --
    Tag lost or not installed.
  13. Marketers mindset by Simonetta · · Score: 4, Insightful

    Just what is it about the people who have jobs in marketing that leads them to believe the public is something that they own? They seem to think that the 'market' is a giant ocean into which they are completely free to dip their nets or a giant forest through which they can just chop down the trees.

    The market, or the public spaces on the web, is more like a holy space or temple that they, as recognized sleazy sinners, should enter in fear and humility, desperate to seek forgiveness for their arrogance, greed, and repulsiveness.

    The idea that marketters should somehow be upset that ordinary web users would use software to keep them out of their computers is absurd. It's like rats complaining about homeowners putting up traps and poison to keep them out of the kitchen.

    Marketing software 'cookies' are like rat droppings. Finding them on your PC is a sign that you could have serious health problems in your system unless you start to take serious steps to get rid of the source of the problem.

    And, marketers who believe that they own you and your computer, is the source of the problem.

    1. Re:Marketers mindset by NickFortune · · Score: 3, Insightful
      They make their living by manipulating the public. You work like that, you get to see people as something to be manipulate. As objects

      Worse in a way, it encourages the idea that everything in life is about public perception. It's not about the morality of the problem, it's about the publics perceived immorality.

      And yeah, some times a perfectly good company or individual gets stuck with a bad name. Most of the time though, its about getting people to stop hating the client so said client can carry on shafting all and sundry without the public throwin rocks at them in the street.

      You get people how think like that, then the cookie problem becomes "how can I make people think its ok for me to record their every web click, waster their online time and feed them intrusive advertising?" The question of wether something is actually ok is so far from their regular mindset, it never gets considered.

      I dunno, there are probably some nice marketers. On the other hand, "by their fruits shall ye know them" and all that...

      --
      Don't let THEM immanentize the Eschaton!
  14. Here's one example by tkrotchko · · Score: 4, Interesting

    Its commonly done in travel sites to maintain statefulness between page renders.

    Statefulness matters because unlike store inventory, there's not really the concept of a shopping cart. You want to travel between point A->B, but your choices from page to page will depend entirely on what happens with inventory completely separate from the web site itself (I realize in re-reading this paragraph that this is almost incomprehensible, but still...).

    Are there workarounds? Yes, but they're ugly, complicated, and unreliable, and require huge application servers, particularly when you have people coming from a mega-proxy like AOL.

    And these cookies are typically gone when you leave the site. They're simply used to track where you are in the purchasing process. Its nothing personal.

    Plus, I do find it handy that certain sites remember me, but that's more of a convenience factor.

    I'm sure there are many other reasons.

    --
    You were mistaken. Which is odd, since memory shouldn't be a problem for you
  15. I like Firefox for this... by Jugalator · · Score: 3, Informative

    I've found this configuration to be optimal for me:

    1. Always keep "ask before setting cookies" checked.
    2. When you go to a site you know would like to save relevant info on you (login status, online cart...), just check "allow sites to set cookies". Now you get to answer "yes" to its cookies or "no" if ad server cookies are sneaked in while you have this enabled.
    3. Afterwards, and in all other cases, keep "allow sites to set cookies" unchecked.

    You'll now never have sites annoyingly popup the "XYZ wish to set a cookie" dialog, and the only time you have to at all care for them is when you for the first time visit a site with cookies you want it to set. All other times, nothing will be set for stuff you don't want (disallow cookies in Firefox will still allow cookies you have formerly accepted) and nothing will be popped up about cookies.

    --
    Beware: In C++, your friends can see your privates!
  16. Re:Magical new targetted advertising by masklinn · · Score: 5, Informative

    Nah, it's a Flash function (Local Shared Objects) that behaves like cookies and can replace them. Lucky us, Firefox already has an extension to delete these suckers

    --
    "The way we can tell it's C# instead of Haskell is because it's nine lines instead of two." -- wadler
  17. "Nothing happens until someone buys something" by rhizome · · Score: 4, Insightful

    That's a sample from a marketing recording that Negativland once used
    that is apt to be pointed out here.

    >See, that's the problem with marketers. They like marketing and think
    >it's a good thing, so they think we like marketing and think it's a
    >good thing.

    In an environment where everything is up to the consumer, everything
    becomes the fault of the consumer as well. This myopia of never, ever
    focusing attention on the methods and history of marketing and
    advertising is a sign of their manipulative and authoritarian nature.

    "There is a culture of fear in the marketplace" when it comes to
    consumer attitudes toward cookies, says Nick Nyhan, president of New
    York-based Dynamic Logic Inc.[snip]


    He takes an attitude of empowerment (for lack of a better term) and
    turns it into a fault. His statement is just as legitimate when
    inverted to acknowledge the reasons why people delete cookies:

    There is a culture of abuse in the advertising industry.

    This is built in to the profession. Advertising doesn't work at all
    unless you are manipulated. Case in point: calling this a problem of
    "marketing," which is more "behind the scenes" and perhaps a bit
    mysterious, and not "advertising," which is what puts the cookies on
    your computer. Advertising is what everybody knows. Commercials are
    easy to dislike, and they know it. This was the genius of Bill Hicks'
    bit: including marketing.

    Marketers, meanwhile, counter that cookies serve plenty of useful
    features consumers may not realize -- such as automatically filling in
    a username on a site that requires logging in, or helping a weather
    site remember a ZIP Code so that it can show a local forecast on
    return visits.


    None of which has anything to do with marketing and the cookies that
    *ads* place on your machine. Personally, Firefox is great for me here.
    It deletes all of my cookies at the end of a session, and I've
    whitelisted all of the sites that I use passwords for. Good cookies
    stay, bad cookies leave. It's that simple, and by looking at my
    browser's cookie cache it's easy to see which are the good cookies and
    which are the bad.

    Mr. Hughes and others want software makers to draw a big
    distinction between spyware and cookies.


    How about good cookies and bad cookies? No distinction? Tiny
    distinction? By the previous example of using irrelevant registration
    sites as a reason to trust advertising cookies, Mr. Hughes already
    betrays his bias, that he is speaking for and responsible to bad
    cookies. To acknowledge this distinction would implicate himself, and
    he knows it because he doesn't mention it. Does he think that nobody
    would notice?

    Interviewer: Why should we keep cookies?
    Mr. Hughes: Because sites use them for things other than advertising.
    Interviewer: What about cookies used for advertising?
    Mr. Hughes: [sound of crickets]

    The company has begun marketing a technology known as a persistent
    identification element, or PIE. The tool uses features in Macromedia
    Inc.'s popular Flash software, which is used for designing and viewing
    animated online ads, to secretly make backup copies of a user's
    cookies before they are deleted. A handful of Web publishers and
    advertising companies are using the technology to track users,
    according to Mr. Tenembaum, though he declines to name them.


    Call me nutty, but not being willing to name the companies who are
    tracking users is not a good way to engender trust. What is this
    article about again?

    --
    When I was a kid, we only had one Darth.
  18. The real problem for marketers by sjames · · Score: 3, Insightful

    If marketer's hadn't spent the last few decades making people feel as if they've been shot in the butt with a tranquilizer dart, poked, prodded, measured and sampled, then woke up with a tag affixed to their ear and a barcode tattoo on their forehead just for looking at an ad, perhaps more people might trust them today.

    If marketers didn't spend so much time trying to figure out how to cram pop-up/under/over/whatevers down people's throats and how to track their every move through the web, often exploiting browser bugs in ways that would get them convicted if they were 15 and in school rather than mid 30's and marketers leading to many browser crashes and hogging a great deal of CPU/RAM (yes, the bugs shouldn't be there, but that doesn't grant a get out of jail free card), perhaps people wouldn't mind marketing so much.

    If marketing would focus more on making sure new products ARE a great value and then letting people know rather than the current all too common mission of convincing people that bad to mediocre and overpriced products are somehow better than the competition's equally bad/mediocre overpriced products, perhaps people would be more inclined to listen to their message.

    I have met marketers that really DO try to influence product design to give the people what they want and who really do want to tell the truth about a decent product, but unfortunatly, those don't seem to be in the majority anymore.

    Of course, the absolute lowest is when a dozen or so PhDs in psychology gang up on 5 year olds to create reasonable (for a 5 year old) expectations that no product can possibly live up to.

    Much like the legal profession, the marketing profession has come to be dominated by bottom feeders out to legally rob the public. No amount of "image rehabilitation" will improve their public image until they find a way to flush the bottom feeders out of the profession.