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How the Phishing Biz Works

Carl Bialik from the WSJ writes "Christopher Abad has spent much of the past six months 'stalking the phisher underground,' Lee Gomes writes in the Wall Street Journal. 'The typical phisher, he discovered, isn't a movie-style villain but a Romanian teenager, albeit one who belongs to a social and economic infrastructure that is both remarkably sophisticated and utterly ragtag. If, in the early days, phishing scams were one-person operations, they have since become so complicated that, just as with medicine or law, the labor has become specialized.' For instance, a phisher in Romania who successfully scores account information for someone in the U.S. may go on IRC to seek out a 'casher' to withdraw money from the target's account, and send a cut back to the phisher."

32 of 321 comments (clear)

  1. Phishing for an FP by Anonymous Coward · · Score: 3, Funny

    Looks like I caught a big one! A 12-lb FP!

  2. how the phising biz work? by dances+with+elks · · Score: 3, Funny

    I think it involves 3. ??? somewhere

    --
    Will wash cars for karma
  3. Almost as informative... by sandstorming · · Score: 5, Informative

    But not as prettyful as... This Technology

  4. Re:Before you dis romanians by Brento · · Score: 4, Funny

    Remember that that cold soldering iron "Cold Heat" you see advertised on TV late night was invented by Romanian immigrants.

    Yeah, and before you diss Americans, that "Pocket Fisherman" you see advertised on TV late night was invented by Americans...

    --
    What's your damage, Heather?
  5. A real person phished by tacensi · · Score: 4, Interesting

    I always thought that only old people would fall for these phishing and scam emails. The problem is, here in Brazil it's not like Korea: it is not so common to see old people using computers, specially for online banking. Then one day I met this beautiful, smart and young lady who lost a big sum of money when she got phished. I was surprised to see a real person that got phished. I think she could get it back from her bank, though. It was probably a national phisher, I don't believe it was a teenager from Romania.

    1. Re:A real person phished by Otter · · Score: 5, Insightful
      I understand the "How could anyone be stupid enough to fall for this?" response to Nigerian email scams. But phishing? Maybe you don't get the good ones, but it's next to impossible for even a relatively sophisticated user to distinguish them from authentic emails. I deal with phishing by deleting everything purporting to be from EBay or PayPal -- I sure as hell wouldn't trust my ability to safely follow links from any of them.

      "What?" shriek the Slashbots, "If hot Brazilian chicks can't view the message HTML, traceroute the links and the redirects and WHOIS the resulting information, they shouldn't be allowed to use computers!" Perhaps, and perhaps me neither, but it doesn't surprise me that people get burned.

    2. Re:A real person phished by cmstremi · · Score: 3, Funny

      Uh - what? Sorry - You lost me at "hot Brazilian chicks"...

  6. Movie style villain by usernumber31337 · · Score: 5, Funny

    "'The typical phisher, he discovered, isn't a movie-style villain but a Romanian teenager"

    A Romanian teenager is a typical movie style villain. Haven't they ever seen Blade?

  7. Re:Feh... by JaredOfEuropa · · Score: 4, Interesting

    The transition to a more free economy in these countries was anything but graceful. But most of the social protection systems were not savagely gutted, as you put it. Often they were left in place but became financially unmaintainable, or they failed to deal with rampant inflation. Pensioners in Russia still get their state pension; the only problem is that it isn't worth anything these days.

    In these countries, a lot of shady property deals went down, people got screwed over, there was profiteering, extortion, and theft on a grand scale, but many of these crimes of greed were perpetrated by people who were already criminals, or former socialist potentates (or both). 'Harvard Business school types' had very little to do with it.

    --
    If construction was anything like programming, an incorrectly fitted lock would bring down the entire building...
  8. Re:Feh... by Otter · · Score: 4, Insightful
    If the Harvard Business School types who descended like vultures on the former eastern bloc countries haven't worked so hard to savagely gut the social protection systems that were in place, there would not be so many criminals in those countries nowadays...

    Uh, yeah, because under Ceausescu all these Romanian computer owners (with their free communications with the rest of the world) used their luxurious lifestyles for the betterment of the less fortunate...

  9. Just Received My First Phishing Email by ras_b · · Score: 3, Informative

    Maybe you guys are getting these all the time, but i don't email much and just received my first phishing email. I never read or open anything if it looks even remotely sketchy, but this one was pretty good. i believed it for a few seconds, until i logged in to paypal through a separate browser and verified no changes had been made to my account. I then forwarded the email to spoof@paypal.com as paypal requests. they wrote back to verify that the email was a scam. Another giveaway was that every link in the email, including the phony email address, had the following url behind them (i never clicked it- don't know whats there): h t t p ://linux.fal.pt/fundicao/img/cmd/index.html

    original message (i added spaces to urls so they wouldn't be links):

    From : PayPal Inc.
    Sent : Tuesday, June 14, 2005 3:58 PM
    To : my_email@hotmail.com
    Subject : Unauthorized Access: (Routing Code: P101-K001-Q-P090)

    You have added funstuff12@aol.com as a new email address for your
    PayPal account.

    If you did not authorize this change or if you need assistance with
    your account, please contact PayPal customer service at:

    h ttps://www.paypal.com/cgi-bin/webscr?cmd=_login-ru n

    Thank you for using PayPal!
    The PayPal Team

    Please do not reply to this e-mail. Mail sent to this address cannot be
    answered. For assistance, log in to your PayPal account and choose the
    "Help" link in the header of any page.

    PROTECT YOUR PASSWORD

    NEVER give your password to anyone and ONLY log in at
    h ttps://www.paypal.com/.Protect yourself against fraudulent websites
    by opening a new web browser (e.g. Internet Explorer or Netscape) and typing
    in the PayPal URL every time you log in to your account.

    PayPal Email ID PP1507

  10. Re:How it works by Kithraya · · Score: 3, Insightful

    So those who don't know exactly how their highly-computerized car works should not operate one? Should everyone who doesn't have a medical degree and fully understand the human body avoid medical care? Should everyone who doesn't fully understand the intricacies of their local, regional and national economies not participate in them?

  11. Beats this article by far... by CABAN · · Score: 4, Informative

    You should know your enemy. http://honeynet.org/papers/phishing/

  12. Re:They have the public.. by leonardluen · · Score: 5, Insightful

    no, the problem is that when you put a person at a computer their intelligence drops 10 fold. they just seem to lose all common sense when a computer is involved.

    for example, if a random stranger walked up to you on the street and said that they were a representative from your bank and said that they must verify your account information otherwise they will have to close down your account, you would tell them to fuck off, walk away, and maybe even call the police on them. now, that same person gets an email stating the same thing that the stranger on the street said, and suddenly they worry that "OMG i need to give this strange person all my data or they might close down my account."

    they just need to learn to delete and ignore their email, similar to how they would have walked away from the stranger on the street.

  13. I've always thought by CastrTroy · · Score: 3, Interesting

    I've always thought that we could use some sort of slashdot effect to curb phishing. When you get a phishing email, report it to some kind of website, once it gets verified as a phishing website, you can kind of just DDOS it. Maybe we could all help out by installing a folding@home type client where phishing urls are DDOSed by a bunch of people. With 100,000 people on such a network, each person would only need a to send out a few requests to each site to make it work. There would be problems with the network hacked for bad uses, but limiting the client to only listening to messages that are properly signed would be a good start.

    --

    Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
    1. Re:I've always thought by UnknowingFool · · Score: 3, Informative
      When you get a phishing email, report it to some kind of website, once it gets verified as a phishing website, you can kind of just DDOS it.

      Unfortunately the problem with this approach is the collateral damage if the scam artists do not use their own machines to host the scam. The ISP or host company gets pummelled and if they didn't know anything about the scam, they're innocent bystanders.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
  14. social protection systems by szo · · Score: 4, Insightful

    It didn't became financially unsustainable after the change, it was it well before. In fact, it was a major part of the countries failing economy, and this failing economy was the underlaying cause of the collapse of the soviet systems.

    --
    Red Leader Standing By!
  15. Stereotype by williamhooligan · · Score: 5, Funny
    "The typical phisher, he discovered, isn't a movie-style villain but a Romanian teenager, albeit one who belongs to a social and economic infrastructure that is both remarkably sophisticated and utterly ragtag."

    This is a vast exaggeration. The image of an eastern europe, 'ragtag' social and economic infrastructure is, for example, in complete contrast to the well-dressed, hip, bling-bling superstars that make up my crew.

    We call it Fly Phishing.

  16. Re:They have the public.. by jonwil · · Score: 4, Interesting

    If the bank sends you a letter asking for personal account information, most people would follow up (especially if it contained bank logos and stuff).

    And cluless people tend to associate email with letters. So its not unexpected that an email complete with official looking bank logos and graphics (and wording specifically designed to trick unsuspecting people into believing its genuine) would trick people into falling for it.

    Here is a scheme that (if implemented) would almost completly stamp out phishing (for the bank that has implemented it anyway):

    Each account that is enabled for online banking has a unique number generated for it, stored in the bank secure online banking database alongside the username and password. (call it S)

    The customer is given a little device that would probobly look like a little calculator. This device contains an embedded copy of the number generated in step 1 along with simple logic to implement a hash algorthim and a keypad.

    When you access the internet banking site, the bank displays the login and password prompt plus a randomly generated number and a box to put the output hash into.

    The number is stored by the bank systems in a way that directly links it to the IP address of the machine logging in and also so that it is no longer valid after a very short period of time (e.g. 20 minutes or something). Refershing the login page would get a new different number.

    You would input the number from the login page into your "calculator" thing which would combine it with the secret number inside the "calculator".

    Then you input your username, password and the resulting hash into the login screen.

    Assuming the hash generated by the "calculator" and by the bank (using the stored copy of the secret number) match, you would be allowed into the banking system.

    The hash algorthim (call it F) would be chosen so that there is no number X such that F(S,X) = S for any significant number of values for S

    If the "calculator" is stolen or lost or whatever, you could request a new one (with the old secret number being removed from the bank database for good)

    Even if the fake login page talked to the banks servers and retrieved a real "challenge code" (to enter into the "calculator") it wouldnt defeat the system since it (and the resulting hash) would expire long before the phisher would actually be able to make use of it.

    Another option would be one-time-use values that you get from your bank and use once to access online banking. Although this option would be less safe because of this:
    Philsher makes fake login page
    Bank customer goes into fake login page and types in username, password and one of their one-time-use values.
    Bank customer gets message back saying "system is down". Now phisher has one of the one-time-use values (error message can be written so as to convince bank customer that the one-time-use value he just used is now "used up") and can grab contents of bank account.

    Myself, if my bank (The National Australia Bank) implemented the "calculator" idea, I would accept it (even if it did mean more bank fees to pay for the "calculator" device)

  17. Re:IRC Cashiers Karma by emmons · · Score: 5, Insightful

    We destroyed their way of life

    How so? Their way of life didn't work and the system imploded on itself. Granted we did all we could to speed the process, but we weren't the cause.

    --
    Do you even know anything about perl? -- AC Replying to Tom Christiansen post.
  18. Lots of easy ways to solve this... by hacker · · Score: 4, Informative

    There are some very simple ways to solve this, en-masse...

    1. Set up a milter that calls HTML::Strip to strip out all HTML from email. I don't want my webpages on port 25, just like I don't want my email on port 80. Users don't know or care anyway, set it up at the MTA side and they'll get clean emails.

    2. Use a real MUA, like pine, mutt or other that allows you to see the actual content of the message, not its abstracted "rendered" equivalent. I simply hit 'h' in pine, and can see the resulting link that the phisher is trying to send me to... if it doesn't match the anchor tag, it gets deleted (and forwarded to spam-$USER, see dspam below).

    3. Don't run Windows. Nothing need more be said here. When the same ActiveX control is used by Exchange to "render" email into your mailbox as MSIE to "render" maliscious HTML to your browser, you should be concerned.

    4. Install and configure dspam. Problem solved after only a few phish emails come through. Simply send them back to your internal spam-$USER address and you'll never see them again, including future ones that are similar. If you want to see them again, go into the web interface and send them to your mail, which will automagically re-score them lower so they get through. My users and I haven't seen a single spam get through to any of our mailboxes in MONTHS, not a single one. Beats the pants off of anything else out there that I've used.

    5. Education. Teach your users that they should never respond or click URLs in email, ever, period. Show them that PayPal and eBay and other companies never ask you to log back in to verify any personal information. Show them how these systems work, and reinforce it all the time by asking them questions about it. Drill it into them.

  19. Re:IRC Cashiers Karma by wwwojtek · · Score: 3, Insightful
    We destroyed their way of life and now they are stealing from our grandparents

    How is that "interesting" and not "-1 clueless?"

    Communism did not work. Period. That's why it failed. It was our "way of life" because the alternative way of life was taken away. It was destroyed because it failed miserably. Actually, it destroyed itself. Yes, US probably helped (though proving it is hard), but the core reason why communism failed were its own inadequacies: if you destroy economic incentives, you are going downhill and there is no way around it. It does not necessarily mean the collapse of the system - you can vegetate for years on the substistence level (Cuba) or below it (North Korea). If you really helped us destroying our old way of life - big thank you, I am deeply grateful that you did so.

  20. Stupid people, or stupid software? by LKM · · Score: 4, Insightful

    I see plenty of comments qualifying people who fall for these scams as "stupid people", "being ignorant by choice" or worse. I think we should remember a few things here:

    • We all have knowledge about computers that is far above average. What might be obvious to us may not be obvious to others at all.
    • Computers are a tool. Many of us may play with computers as an end in itself, but others use computers as a means to an end. To them, an E-Mail is very similar to a letter or a phone call. They don't know how to look at the source of the mail, and they don't know how to figure out whether a mail is legitimate or not - and frankly, I don't think they should have to.
    • These scams are really well done. My mail app doesn't display HTML, but if you actually open the HTML part of those mails in your browser, it looks totally legit. It's easy to see how people fall for these.

    Recently, there's a new, similar scam going on where I live: it's kind of real-world fishing. People install small cameras on those ATMs, and they glue little pass-through card readers on top of the slot where you insert the card. If you use such an ATM to get money, they can read out your card data using the reader and get your pin code using the camera. These things are made in such a way that they "blend" into the ATMs interface and look like they were actually part of the ATM. Do you honestly believe that you would notice this? Do you even think of checking for something like this before getting money? Do you think that everyone should know how the different ATMs look so that they notice it when such a device is installed on them? No? Then why do you expect non-geeks to be able to discern a real mail from Pay Pal from a scam mail? Legitimate mails from many money-related web sites contain clickable links.

    Even if you accept that it's the person's own fault if he gives his data to a scam artist, you should grok that you simply can't solve the problem by educating people. That's simply impossible. This is a problem that must be solved using technology. Banks should sign their mails, and mail apps should clearly notify you if a mail is not from where it purports to be. Maybe it shouldn't let the user click on links if the user doesn't have the public key for the mail. Maybe there are entirely different solutions for this problem. But one thing is clear: Educating people won't work, no matter whose fault it is.

  21. Advantages of a Distributed Crime Network by borkus · · Score: 3, Insightful
    One thing that the article points out is that phishing isn't just about gullibility. It suceeds because the players act as a distributed network. Because perpetrators are so unlike to get caught, it's hard to deter people from doing it.
    • Each part of the network is separate. They guy who gets the information on an account, versus the guy who breaks into it, versus the guy you receives the money. Knowing who is using the account doesn't help you catch the guy who sent the original phishing e-mail. The fact that the network is international makes coordination by law enforcement even harder.
    • Roles are interchangeable. From the article, it appears that phishers don't have to use the same cashers all of the time. You can't take out one piece of the network and cripple it. Phishers just move onto another casher.
    • Communication is largely anonymous. In old fashioned criminal networks, you had to be face to face at some point - to exchange money for narcotics, stolen property or bootleg liquor. In these new networks, no-one knows the actual person they're dealing with. If you do apprehend one member of the network, that member has very little information useful in arresting others.
  22. Re:Huh? by wwwojtek · · Score: 3, Insightful
    Don't put the words in my mouth. Believing that something is unambiguously wrong does not necessarily mean that I believe there is an absolute truth (whether I do believe it or not is off topic)

    Yes, and I do believe that you can become an absolute power with a flawed economic system and a flawed system of government. The problem is you cannot stay an absolute power. Here is how it worked: heavy industry was the way to go in the 20s and 30s. Let's invest all we have in coal, steel and whatever else we can think of. That does work, the system is not efficient but we put so much resources into it that it's going to show results. The problem is though that world changes, technology changes and without capitalist incentives you will not be able to make the right decisions. It's actually quite simple: in capitalism everyone has an influence on where the system is going through their pockets. In communism, it is only the "elite" that does and the elite does not have full information and will not be able to make all the right decisions.

    The only flaw in Communism is that it can be corrupted and the greedy. But the same can be said about capitalism and democracy.

    I have never understood how people who have never seen communism in action feel free to make these kinds of statements. Taking away freedom and destroying hope for a better tomorrow is not a flaw for you? I am sure you have never waited in line for 10 hours to get a piece of meat, right? Have you seen how towns designed by communist planners look like? Did you know that pollution magically fell after collapse of communism? What about the fact that the average lifespan in countries like Hungary, Czech Republic and Poland increased by more than 5 years since 1989? None of these was because of corruption or greediness, they were due to some (often highly educated) nitwits in the government thinking that they make the right decisions

  23. why https in paypal phishing attacks? by amiable1 · · Score: 3, Funny

    I got a phishing attack today. They ask me to log in to https://www.paypal.com/ Note the extra s. Non-obviously, it's fake. How does this redirection work?

  24. Phishing in general... by It+doesn't+come+easy · · Score: 4, Interesting

    I received a very clever phishing email the other day. It was good enough to make one want to click the link and make sure everything was OK. I receive lots of email from the "admins" of eBay concerned that someone is using my account nefariously. Those are always bogus, so not a problem. This one, however, had the following text (I saved it cause it was that good :):

    "Dear eBay member, Yes, i can ship to your location, and i accept escrow for payment.
    Thank you,cowboyup618"

    Then, in a boxed message there was a button with the text "Please respond to the question on eBay by clicking the button below. You'll have the option to display your response directly on the listing."

    If you notice, this simple message looks like it was from a seller and he had a bid from me. If I were an active bidder on eBay, I would be concerned that I had won a bid that I had forgotten about. It would be very easy for someone in this position to click on the button.

    As phishing emails go, it was a pretty good try.

    --
    The NSA: The only part of the US government that actually listens.
  25. meta-phishing by samkass · · Score: 5, Funny

    "Hello, I am a Nigerian 'phishing' hacker who steals money. But I have no way to withdraw the money from the accounts I've collected. I will give you an account number containing $50,000 in exchange for $1000 pre-paid into my account. Once I verify the money is in my account, you will receive instructions for how to access the $50,000."

    --
    E pluribus unum
  26. UOPO has this class! by SmithB1 · · Score: 3, Funny

    I hope no one has posted this yet, but The University of Phoenix Online now has a one year introductory course on phishing (along with 739 other degrees in great careers.) A Master's program will be introduced next year if there is enough interest!

  27. Why Romanian tenagers? by swatthatfly · · Score: 3, Interesting

    I read the article with interest, hoping to find an account of how the Romanian teenagers organized themselves into a sofisticated network of phishers. Instead all I found was a reference about how the typical phisher is Romanian but without any explanation of how they arrived at this conclussion. So why Romanian? I guess it sounds exotic and that's enough to make it interesting. Another load of crap about chat rooms, following other articles with IRC==bad && foreigners==scary in the subject line. How about some info describing what level of sofistication can be achieved in a country where dial-up is the norm and moving out of the city means not having a landline at all, hence no Internet.

    --
    keyboard not found! press any key to continue...
  28. Outsourcing by Tipa · · Score: 3, Funny

    Phishing is a job? Wow, finally a new sort of tech job and it is immediately shipped oversees.... can't even buy a break these days.

  29. How the WebLoyalty scam really works by Animats · · Score: 4, Informative
    Now, a patented phishing scam! The CEO of WebLoyalty, Vincent D'Agostino, has two patents on the technology, both titled "Method and system for cross-marketing products and services over a distributed communication network".

    Here's the WebLoyalty online demo.. This is triggered after checkout from some other store. All the customer provides is an E-mail address, or at least a click on the big red button below the E-mail address form. Their credit card information is taken automatically from the previous transaction.

    The key to WebLoyalty is that it's embedded in VirtualCart, a popular shopping cart program, and is on by default. It's quite possible for a merchant to be serving the WebLoyalty scam without even being aware of it. The merchant can't even turn it off directly. From the VirtualCart WebLoyalty FAQ:

    • Q. How can webloyalty.com afford to offer Special Rewards and not get paid?
    • A. webloyalty.com ultimately generates its revenue from the customer. Each customer who claims the Special Reward is offered the chance to join a discount shopping and protection service (Reservation Rewards), discount travel service (Travel Values Plus), shopping protection service (Buyer Assurance), or credit card and identity protection service (Wallet Shield). Although there is never an obligation for the customer to continue after the 30-day free trial, many customers choose to continue a service for its valuable benefits. This subset of consumers provides revenue to webloyalty.com.
    • Q. Why allow the customer the opportunity to transfer his information as opposed to re-entering it?
    • A. We believe the customer is always right. And after chatting with hundreds of customers, we heard one thing loud and clear... they want convenience. Most consumers believe allowing them to transfer their personal and financial information with their express permission is much more convenient than re-entering it. Just ask Amazon.com's customers!
    • Q. How do I opt-out of this program?
    • A. Send us an e-mail to support@vcart.com with your cart ID and we will be more than happy to review your account for removal from this program. virtualCART reserves the right to require all merchants to participate in the program.

    And there you have it, the world's most successful phishing scam, run by a Harvard MBA.

    If you need to sue those guys, look them up at the Secretary of State of Connecticut , web site, which has their real address and the names and addresses of the corporate officers. Their actual business name is "WebLoyalty.com, Inc."