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Hundreds of Sites Blocked By Canadian ISP

An anonymous reader writes "Last week Slashdot reported on the blockage of a union website by Telus, a leading Canadian ISP. Since that story, the company has restored access but the fallout continues. The move may lead to new ISP regulations in Canada and a study by the OpenNet Initiative has found that by blocking the union site, Telus also blocked an additional 766 websites including a breast cancer fundraising site." From the article: "While there are a number of different ways to block access to Web sites, the method Telus chose to block the Voices for Change site -- blocking its IP address -- produced massive collateral filtering. Filtering by IP address is efficient since ISPs can quickly and effectively block access to the target site using their existing routing technology. Many ISPs already block certain IP addresses to combat spam and viruses. Large networks, like Telus, have mechanisms in place to block IP addresses almost instantaneously, simply by updating their routers with a "block list" of addresses. However, it is common for many different, unrelated Web sites to share the same IP address."

27 of 302 comments (clear)

  1. If they want to do that its fine by Anonymous Coward · · Score: 3, Insightful


    but expect to be sued for providing access to childporn, illegal software, coprighted material, terrorist training manuals, political sites, communists, bomb making equipment

    slippery slope egh ? see you in the next RIAA lawsuit !!

    1. Re:If they want to do that its fine by Anonymous Coward · · Score: 3, Insightful

      Actually, Canada would be part of the Americas, North and South, but North America specifically. Traditionally the United States of America is referred to as "America" in short. You can ignore this all you like and argue semantics, but it won't change a few hundred years of established usage in the English language.

      It's like the hacker/cracker thing that comes up on Slashdot all the time. You know, that's great that you guys don't like that hacker is associated with taking down systems. Doesn't change the the public usage of the term "hacker" has become synomymous with it. Same with pirate. Make the cute statements like "Arr" or "Prepare to be boarded", but realize that wide public usage defines words, not the ineffectual semantical hair-splitting of some Slashdot poster.

    2. Re:If they want to do that its fine by Patrik_AKA_RedX · · Score: 3, Interesting

      So all I need to do the get the post office in trouble is mail something illegal to some random person? In essence the post office and an ISP provide the same kind of service. Both allow 2 individuals to send each other materials. If I send a list of instructions on how to build some kind of explosive device, does it make any difference if I send it by email or by regular mail?

      Besides can an ISP check on what you send without violating the law on privacy (the one that makes it illegal to read other peoples mail)?
      IMO an ISP can't be held resposible for a email or file transfered. However they can be held responsible if they, after being notified by other people or an authority, don't stop a certain person from continuing sending harmfull mails or don't remove illegal content from their webspace.

      Just my 2 cents.

  2. Uh oh by coflow · · Score: 3, Interesting

    From TFA: "the blockage occurred at the Internet backbone level, thereby blocking access for other ISPs (and their customers) that use Telus as their provider."

    I'm certainly no legal expert, but this seems like it could open the floodgate for litigation. Maybe by the time the regulations arrive the market will have already corrected this problem?

  3. Illegal, reckles, and dangerous. by TripMaster+Monkey · · Score: 4, Insightful

    From The OpenNet Initiative PDF:
    Section 36 of the [Canadian Telecommunications] Act states that, without the approval of the Canadian Radio-Television and Telecommunications Commission, a "Canadian carrier shall not control the content or influence the meaning of telecommunications carried by it for the public," and Section 27(2) of the Act prohibits a Canadian character, in providing a telecommunications service, from "unjustly discriminat[ing] or giv[ing] an undue or unreasonble preference toward any person, includ[ing] itself, or subject[ing] any person to an undue or unreasonable disadvantage.
    Clearly, Telus violated the Canadian Telecommunications Act by their heavy-handed disconnection of www.voices-for-change.com. This alone should be grounds for revocation of their license, but the incidental blocking of an additional 766 unrelated websites is even more reprehensible than their intended censorship.
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    ~ |rip/\/\aster /\/\onkey

    1. Re:Illegal, reckles, and dangerous. by BHearsum · · Score: 3, Insightful

      Does this mean that the blocking of ports is illegal?

    2. Re:Illegal, reckles, and dangerous. by schon · · Score: 3, Informative

      I was under the impression that the web site was posting the address and personal information of scabs.

      No, what the website was doing was posting pictures of Telus managers.

      Thats obviously an intimidation tactic, possibly even dangerious.

      Yes, and there are methods of dealing with that - like court injunctions.

      I think if they felt the site posed a danger to their employees, their right to safety is more important then thier status as a carrier, collateral damage be damned.

      Bullshit. If they *really* felt that the site posed a danger, then they could get an injunction in a matter of hours. It is the correct way to do this, and it would actually *WORK*, because it would affect everybody, rather than just Telus customers.

  4. i'm glad... by Anonymous Coward · · Score: 5, Funny

    i'm glad i live in the US where i don't have to worry about such things

  5. Re:i'm confused.... by jez9999 · · Score: 3, Informative

    Yyyyyes, it is. Name-based hosting allows the web server to serve multiple sites up, based on the browser's Host: header as well as the IP address connected to.

  6. Re:i'm confused.... by bmalnad · · Score: 5, Informative

    Yes! It is. It's called virtual hosting.

    --
    Free Scotland!
  7. Re:Hypocrisy in action. by TheSneak · · Score: 3, Interesting

    It's not that they blocked these websites really, it's that they went about it the wrong way. There are rules and regulations regarding this sort of thing, and they were not followed.

    If they had gotten the permission of the Canadian Radio-Television and Telecommunications Commission, then you would be correct. Though i suspect that even if they did this the legal way, it would cause bad PR anydangway!

    --
    Nasa spent billions making a pen capable of writing in space. The Russians just use a pencil.
  8. Public Outcry by Emperor+Cezar · · Score: 5, Insightful

    The ISP was pretty much forced to take down the block because of public outcry. No one wants to do business with an ISP that does things like that. With regulation the Canadian government has two options:

    a) Force them to let everything through, but this means they can't block virus speading sites, etc

    b) Only allow them to block what the regulators seem fit. Which puts what you see and can't see into the hands of beurocrats. This would cover all ISPs in Canada so you can't switch to one that does block stuff you want it to (Porn if you have little kids, etc.)

    I personally prefer to let people hurt them in the wallet when they pull crap like this. Corporations take more notice when something hurts them in the wallet.

  9. Wow by GordoTheGeek · · Score: 5, Informative

    A buddy of mine is a desktop admin at Telus in Toronto (the strike is in Alberta and BC). That's a hell of a message to send to the rest of your employees: "We 'support' your right to strike, but we don't want your message to get out to the world."

    And he thought he hated his job before the strike. Yow.

  10. Re:Hypocrisy in action. by TripMaster+Monkey · · Score: 5, Insightful


    Collateral damage happens, like it or not.

    No, it doesn't. Collateral damage happens when the sysadmin is question is lazy and/or ignorant. It would have been easy to block access to only www.voices-for-change.com, and no others, but instead they chose to block the entire IP address. Either they wanted to pass the blockage off as an accidental outage (and failed) or the sysadmin just couldn't be bothered to do the extra work, and just blocked an entire IP in the router. Either way, it's despicable.

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    ~ |rip/\/\aster /\/\onkey

  11. Re:Hypocrisy in action. by B3ryllium · · Score: 4, Informative

    It could have been both (at 766 sites, it could quite easily have been both), not to mention that business websites could have been blocked as well. It was a nice, tidy, cut-and-dry violation of the Canadian telecommunications regulations act. The CRTC will probably have some fun things to say about it.

  12. Nothing new by vchoy · · Score: 3, Informative

    For those of us with Dynamic IP addresses: there always been those times where you get that one bad bad 'black-listed' IP (previously used for spamming, haxing etc).

    Worse still, 'black-list' blocks not JUST only the IP, but entire subnets or IP ranges...you spend a whole friggen day debugging your network-router-firewall setup and spend the rest of the week arguing with your ISP about who's fault it is.

    Solutions:
    ifconfig /renew? - sometimes does not work due to DHCP server keeps on serving you the same IP based on your MAC ADDR, and you are forced to wait for expiry lease to lapse.
    change MAC address? - an option, as 'most' routers can 'spoof' MAC addresses.

  13. Re:the ultimate hypocrisy of slashdot by TeQGame · · Score: 3, Interesting

    Hm, Telus is an NSP not just an ISP. They are a significant part of the backbone in Canada. As an NSP they are subject to different criteria for providing connectivity. Unfortunately, the laws in Canada are somewhat different than the laws elsewhere.

  14. I long for the good ole' days... by Ingolfke · · Score: 3, Funny

    when big corporations would just hire a bunch of thugs to beat the hell out of union organizers.

  15. Re:Hypocrisy in action. by Sique · · Score: 3, Insightful

    Collateral damage is, what it is: Damage. And as such it should be handled. If you damage something, it's YOUR fault. End of story.

    --
    .sig: Sique *sigh*
  16. Corporations Replacing Governments by loyukfai · · Score: 3, Interesting

    Used to see films set in the future that corporations had replaced governments and thought, it will never happen.

    But seeing more and more such news today, it happens to me that, are we in the midst of this change?

    In China, the government censors you, in Canada and Australia, the ISP censors you!

  17. Re:Hypocrisy in action. by whois · · Score: 4, Informative

    Thats not how it works, and I suspect these guys are running into the same problem we did.

    I used to work for a national NSP and during my tenure there we developed a few ways to block IP's despite the fact that half the linecards in our network didn't support packet filtering.

    The best way to do this was with a global null route. We'd add a route on all the routers pointing one of our unused IPs to the null0 interface. Then we ran a "null route server" where anything we wanted to block was routed to that IP address (causing all traffic to it to get blocked at the entry point, rather than routed through the network)

    We used these measures exclusively for spammers and for large DOS attacks. (For DOS attacks it was less effective because you actually had to block the victim instead of the source, but it was better than nothing)

    The point behind this is, many times we had virtual hosting providers call us up and tell us we'd blocked thousands of sites, some even went on to name names. We told them to get the spammer off their server before service would be restored.

    This is the normal policy of most ISPs. No Collateral damage involved, you violated the terms of service and I'm sorry your business revolves around the idea of putting a thousand customers on one point of failure.

    Now, I'm not saying this is what Telus did. I'm saying this is what they probably did and you guys are jumping to conclusions. The fact is, from a router standpoint it's extrodinarly hard to block "www.example.com" without doing it by IP address.

  18. Don't cry for telus employees by Anonymous Coward · · Score: 3, Insightful

    Ok fine it is a stupid move to have an ISP block access to any website and it should not be done... But the striking telus workers are just as much to blame. Those striking goons have been going about cutting fiber lines... Not to mention they have been asking people to pretty much DOS telus call centers with fake problems.

    PS: The website was blocked after Telus found that their striking workers where taking pictures of employees who were crossing the picket line for the purpose of later harrasing those said employees. In my opinion both parties are equally at fault for the nice mess they cooked up.

    1. Re:Don't cry for telus employees by sinrakin · · Score: 3, Insightful

      The argument that Telus had to block access to the site because it contained pictures of their employees for the purpose of harassing them is completely specious. If that were the case, then the Telus had the ability to do what anyone else could do in such a case: go through legal channels to get the offending pictures removed. Just because they happened to have the ability to unilaterally block access to the pictures doesn't give them the right to do it

  19. Telus ethics by TeQGame · · Score: 5, Informative
    Here's an exerpt quoted directly from the Telus Ethics page at http://about.telus.com/governance/ethics1.html

    How can they possibly claim that they took an ethical approach when they unilaterally terminated access to a website that depicted Telus in an unfavorable light. Whether the site in question was violating other contractual obligations or law is independent of the actions of Telus.

    " Fellow TELUS team members:

    Central to TELUS' purpose is to make the future friendly for our stakeholders. One of the critical elements in realizing this ambition is to ensure our individual and collective reputation is above reproach. How we work is just as important as what we do. Our goal is to demonstrate the highest level of ethics and integrity in our business dealings with all stakeholders (customers, shareholders, suppliers, colleagues, community). This is a corporate priority and a shared responsibility for all TELUS team members as each one of our actions and decisions affect our company and its reputation."

  20. DMCA by Chyeld · · Score: 4, Informative

    In the US of A. If you are a common carrier, you can not be held liable for the information being transmitted over your lines. However, if you censor/filter/control access to what is sent over your lines, you no longer have that safe harbor and are considered to be liable for what is sent as if you are filtering and allow something to go through, it's an implict acceptance of it.

    I don't know if this is something that applies to Canada as well. But it's be biggest reasons why ISP's in USA will not filter or control access to parts of the internet based on content. The end user has the option to filter, but it must be controlled by that user, not the ISP.

  21. FOX NEWS INTERNET by friendswelcome · · Score: 3, Interesting

    "AOL also uses their web filters to promote a political agenda. For example, children can visit the home page of the Republican National Committee, but not the Democratic National Committee." http://www.computergripes.com/Aol.html

    AOL is a good example of this, but I have found censorship to be a big problem with a few other cheap internet providers.

    In college, I think I was trying compuserve, but they blocked lots of sites. With them, I could not do political research for my sociology class at home. I would have had to go to the computer lab to do real research. That made me angry, so back then I decided not to switch and to keep my $24 a month Earthlink account :P I didn't like Earthlinks webmail system or their customer service or their price, but at least they gave me the same level of internet access as I got in the computer labs.

    It makes me wonder about people looking for a good deal (poor people) and how this affects their political views.

    FOX NEWS INTERNET Explosions, Warnings, and none of those boring educated LIBERALS!

    Does Censorship = Profit? For who?

    - Your friendly neighborhood systems analyst

  22. I WANT A LAWSUIT by FFFish · · Score: 3, Interesting

    Does anyone know of a class action lawsuit against Telus for this act? I am *mighty* pissed that they blocked my access to the site, and I want to make them pay for it: I want to join a lawsuit against them.

    Please post a reply to this message if you know of a class-action lawsuit against Telus for IP blocking.

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