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ISPs Known for Defending Their Customer's Rights?

Posted by Cliff on from the not-rolling-over-for-corporate-interests dept.

lieumorrison asks: "With the recent examples of some US based Internet service providers going overboard in their desire to stay on the good side of the law, I ask Slashdot readers: What ISPs have a reputation of protecting their costumers by not arbitrarily giving in to C&D orders and such, without first contacting their lawyers? (ISPs hosting in the US or abroad; based on reactions in the past)"

8 of 85 comments (clear)

  1. Speakeasy.net by Anonymous Coward · · Score: 2, Informative

    You know what you get, and they have some of the brightest people I've ever had the pleasure of dealing with at an ISP.

  2. Videotron in Canada by darthgnu · · Score: 3, Informative

    Videotron in Canada is one of the biggest cable companies around where I live. They have shared interests with Quebecor/big media, they are known for disclosing customer data to third parties, if you care about your privacy, do not pick this ISP.

    --
    Freedom is strength, Ignorance is peace, War is slavery.
  3. Re:Does anyone even know what their ISP policies a by hords · · Score: 4, Informative

    I'm a sysadmin at an ISP in Oregon, UNICOM. We get requests all the time for customer information. Our policy is to only give out information if we receive a subpoena. If someone doesn't give this to us we tell them that we require it (I've personally told a police officer this who was trying to get info.) We get many emails and letters from RIAA and MPAA, but to my knowledge never anything that we provided customer information for. They send things to try to scare ISPs into providing info, but that tends to be it in my experience.

  4. Re:HavenCo by slavemowgli · · Score: 2, Informative

    HavenCo is not an ISP, they're a hosting/colo provider.

    --
    quidquid latine dictum sit altum videtur.
  5. verizon by ikeleib · · Score: 2, Informative

    It would be Verizon that went to bat with RIAA all the way to Federal Appeals Court. They tried to go all the way, but were denied hearing.

    http://www.eff.org/legal/cases/RIAA_v_Verizon/opin ion-20031219.pdf

  6. xs4all by splortnik2003 · · Score: 4, Informative
    i think http://www.xs4all.nl/uk/index.php is pretty much exactly what you're looking for.

    unfortunately in holland, so not sure how useful this is to you.

    but they're basically an out of control, customer privacy respecting and defending, scientology-document-hosting, barrel of isp goodness. (more.) i wish i lived in holland so i could give them my connectivity money.

    1. Re:xs4all by fatquack · · Score: 4, Informative

      As a happy customer of them for ten years I can say that the parent is completely right.
      They even sued the state about the costs for the tapping of customers and are working with the EDRI against the EU data retention plans.
      There is also the long running Scientology courtcase against them.
      Like someone there said: "We would not even give the time of the day to a law enforcement agency without a court order."

  7. Speakeasy. by Telastyn · · Score: 3, Informative

    They likely won't fight a warrant, and I would be doubtful they'd fight a plausible cease and desist; but I know they won't crack down themselves on hosts running servers, pegging bandwidth for p2p stuff, or otherwise using the service provided. And they're not going to resell my contact info.

    Unfortunately, that's leaps and bounds above any other American ISP I've encountered.