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Uneducated IT Managers, and How to Deal?
R.Mason asks: "I work in an IT department for a small to medium sized family owned business. The job is great, except for our boss. He simply doesn't know nearly as much as he should. Our team finds ourselves teaching him or explaining remedial things far too often. Even when his own computer is acting up, he doesn't know what to do with it and has us fix it while he sits and watches. He spends hours and hours on the most insignificant tasks as if he has nothing better to do. Is it ignorant to believe an IT manager should be a knowledgeable in technology as a whole? A person you respect and frequently learn from? It creates an extremely frustrating work environment, and our team doesn't know how to approach the problem. It's becoming too much to simply "put up with it." What advice do those of you in the IT field have for this issue?"
"Yet another case of bonehead government IT staff justifying their knowledge and position with an MCSE certification."
I'm tired of hearing this bullshit MCSE has been overhauled much since the NT days and even then it wasn't exactly a cakewalk (you had to solve real problems and if you didn't know what they were talking about for many problems you were up shit creek). Sure it may be easy for some hardcore computer geeks but seriously doing the full MCSE certainly isn't a waste of time if you want to learn about networking in regards to windows, it is more of an addition to ones education then the 'main course' itself and it should have always been understood to be that way.