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Uneducated IT Managers, and How to Deal?

R.Mason asks: "I work in an IT department for a small to medium sized family owned business. The job is great, except for our boss. He simply doesn't know nearly as much as he should. Our team finds ourselves teaching him or explaining remedial things far too often. Even when his own computer is acting up, he doesn't know what to do with it and has us fix it while he sits and watches. He spends hours and hours on the most insignificant tasks as if he has nothing better to do. Is it ignorant to believe an IT manager should be a knowledgeable in technology as a whole? A person you respect and frequently learn from? It creates an extremely frustrating work environment, and our team doesn't know how to approach the problem. It's becoming too much to simply "put up with it." What advice do those of you in the IT field have for this issue?"

43 of 811 comments (clear)

  1. You know by Pope+Benedict+XVI · · Score: 5, Funny

    It's just about impossible to find a job working for someone whom you respect. You would not believe some of the stupid things my boss has done!

    1. Re:You know by MyLongNickName · · Score: 2, Funny

      Yeah! Like giving people free will. We see what a fiasco THAT turned into. I tried to warn him, but you know how it all turned out.

      Lucifer

      --
      See my journal for slashdot ID's by year. Mine created in 2005. http://slashdot.org/journal/289875/slashdot-ids-by-year
    2. Re:You know by Thuktun · · Score: 5, Funny

      "Pope Benedict XVI" wrote: You would not believe some of the stupid things my boss has done!

      I can't tell, is that blasphemy or not?

    3. Re:You know by chthon · · Score: 3, Funny

      Lawful -1

      Neutral 0

      Chaotic +1

  2. How to deal? by Anonymous Coward · · Score: 1, Funny

    Complain on Slashdot of course. Make vague juvenile references to Dilbert comic strips.

  3. fire him! by mistermark · · Score: 2, Funny

    fire him! ...oh no he's your boss...

    1. Re:fire him! by team99parody · · Score: 3, Funny

      Not quote firing hem, but how about going to his boss and point out that you're more qualified for his job than he is and want to be transfered above him. Mention it in a constructive way and say that you're doing it for the benefit of the company. If the difference between your skils and his is large enough to be noticed it'll probably happen. If not then it's not clear that it should have happened.

  4. On the other hand... by Bruce+Perens · · Score: 5, Funny
    I was self-employed for two years, and boy was my boss a turkey! :-)

    Bruce

    1. Re:On the other hand... by PCM2 · · Score: 4, Funny

      Pfff, Bruce isn't even telling you the whole story. He had it easy. He was sleeping with the boss.

      --
      Breakfast served all day!
    2. Re:On the other hand... by Overzeetop · · Score: 4, Funny

      Likewise, but I found the employees to be lazy, slashdot-reading, good for nothings.

      --
      Is it just my observation, or are there way too many stupid people in the world?
    3. Re:On the other hand... by FyRE666 · · Score: 4, Funny

      Tell me about it, when I worked for myself I got fired for sexual harrassment...

  5. Dear Slashdot, my boss sucks... by new+death+barbie · · Score: 4, Funny

    Perhaps if you spend more time whining on /. everything will work out for the better.

    This is Slashdot. We're ALL smarter than our bosses. You don't catch us whining about it. Much.

    --

    It's supposed to be completely automatic, but actually you have to press this button.

  6. Possibilities by zephc · · Score: 2, Funny

    A difficult time mastering what other people can do easily? Have you considered the possibility that he's a chimp?

    --
    "I would say that 99 per cent of what my father has written about his own life is false." - L. Ron Hubbard Jr.
  7. Contingency For Ethernet by Vicissidude · · Score: 5, Funny

    My rather verbose boss, head of IT, wanted us to come up with a contingency plan for ethernet. At first we looked at each other trying to figure out what he meant. Evidently, he wanted an alternative to ethernet that still provided networking just in case ethernet failed. We're not talking about a device failing or the network being down, we're talking about failure of the protocol itself. And he wanted us to find a way around that... Did I mention we were just a regular office of about 30 people with a sum total of 3 IT workers?

    1. Re:Contingency For Ethernet by composer777 · · Score: 5, Funny

      I think that's called sneakernet. When the ethernet goes down, just write a protocol that has employees write the data to floppy/cd/whatever and then transport the data on foot. :) That should work for a small company.

    2. Re:Contingency For Ethernet by crazyphilman · · Score: 5, Funny

      Man, you've got no imagination!

      You should have gotten the other IT guys in on your action, and told the boss "Sir, you're absolutely right! We'll need a company credit card and a paid day off to go to CompUSA, BestBuy, and Staples and research alternative solutions!"

      Spend 7 hours drinking at the strip bar and one hour buying some wireless networking gear. Presto! Everybody's happy!

      --
      Farewell! It's been a fine buncha years!
    3. Re:Contingency For Ethernet by jp10558 · · Score: 2, Funny

      This might be a slightly overly geeky response, but what about Tokin Ring??

      --
      Opera, Proxomitron-Grypen,GPG 0x0A1C6EE3
    4. Re:Contingency For Ethernet by ScrewMaster · · Score: 5, Funny

      I guess maybe I'm not geeky enough, but I just don't see how a bunch of IT guys sitting in a circle smoking some mediocre Mexican weed would help in this case.

      --
      The higher the technology, the sharper that two-edged sword.
    5. Re:Contingency For Ethernet by Taladar · · Score: 4, Funny

      Reminds me of Packet-over-Sheep (RFC 3203) or IP over Avian Carriers (RFC 2549; meaning everything from the Concorde to a pigeon)...

    6. Re:Contingency For Ethernet by markana · · Score: 5, Funny

      Oh, you mean Tolkien Ring? I'm afraid there was only one of those built (the prototype was lost in some industrial accident or something). Anyway, it was prone to failure in high-temperature environments.

      Nazgul-Net was a much better solution...

    7. Re:Contingency For Ethernet by jrockway · · Score: 5, Funny

      > Everybody's happy!

      No man, you've got this completely wrong. This is slashdot! We all know that if a slashdotter were given the day off, a credit card, and orders to go to a computer store and buy shit until the card is maxed out, that's what he would do! Are you really telling me that you'd rather see some girls take off their bathing suits instead of setting a up a massively parallel RAID-5 array of 300G SATA-150 disks!?

      If so, you fail at being a computer nerd! :)

      --
      My other car is first.
    8. Re:Contingency For Ethernet by 1010011010 · · Score: 2, Funny

      I'm sure IBM has Wireless Token Ring working in some lab somwhere...

      --
      Napster-to-go says "Fill and refill your compatible MP3 player", which is a lie. It's not MP3. It's WMA with DRM.
    9. Re:Contingency For Ethernet by hobbesx · · Score: 2, Funny
      The office I support had a machine that lost it's processor fan and died earlier this year- it was so old (P166) that the motherboard had to be replaced because we couldn't find a processor to fit in it, which meant we had to spend about $250 for a newer mobo/processor combo.


      About four or five days later, his own (secondary) computer started making a bit of fan noise, but just on boot up. He pointed the noise out to me, and I said a new fan would cost them about $6.00- I'd go pick the thing up tomorrow morning.


      The next morning I come in to check on the box, and it has a two inch hole drilled in the side of the case, which is covered in packing tape. Curious, I pulled the box out to take a closer look, and found two more holes on the other side of the computer.
      When he comes in a few hours later, I ask him about the holes. His explaination:

      Well, I was worried about the computer overheating and frying this one too- so after you left last night, I took the case off and cut a hole in the side with the dremel tool so I could look in and check on the fan to make sure it was spinning. But I cut the hole on the wrong side and all I could see was the bottom of the motherboard, so I took it back off and drilled another hole on the opposite side.
      Except now, when I look in the hole, my face blocks all the light, and I can't see in to see the fan anyways. So I drilled another hole to shine my penlight in. It took me about three hours to get it all working, but now I can check the fan any time I want just by climing under my desk and shining the penlight in.


      At this point, the look on his face made it very apparent that he was sure I was about to comment on his un-hindered genius. It was everything I could do not to double over on the floor when I explained that I could install BIOS fan monitoring software, or, since it was his second and normally unused computer- He could have just turned it off for the night, and I could replace the fan now for $6.00 and five minutes.

      --
      This rating is Unfair ( ) ( ) Fair (*) Funny
      Sigh... If only. Modding would be so much more fun.
    10. Re:Contingency For Ethernet by sik0fewl · · Score: 4, Funny

      Are you really telling me that you'd rather see some girls take off their bathing suits instead of setting a up a massively parallel RAID-5 array of 300G SATA-150 disks!?

      Indeed! Just imagine all the pr0n you would be able to store on that machine!

      --
      I remember when legal used to mean lawful, now it means some kind of loophole. - Leo Kessler
    11. Re:Contingency For Ethernet by falconwolf · · Score: 4, Funny

      No man, you've got this completely wrong. This is slashdot! We all know that if a slashdotter were given the day off, a credit card, and orders to go to a computer store and buy shit until the card is maxed out, that's what he would do! Are you really telling me that you'd rather see some girls take off their bathing suits instead of setting a up a massively parallel RAID-5 array of 300G SATA-150 disks!?

      If so, you fail at being a computer nerd! :)

      No you've got to get two credit cards and two days. The first day you go to COMPUSA, Fry's is better, where you buy the hardware then take it back and set it up. The second day is spent grabbing some chicks and showing them what you did.

      Falcon
    12. Re:Contingency For Ethernet by DaHat · · Score: 2, Funny

      Store maybe, but without Ethernet, how would you ever get it onto the machine?

    13. Re:Contingency For Ethernet by Anonymous Coward · · Score: 1, Funny

      Cassette... CD .... Floppy... You kids and your new fangled technology. Why in my day we had punch cards and weeeee liked it.

    14. Re:Contingency For Ethernet by punkass · · Score: 2, Funny

      They do...but as soon as one station leaves the AP, the whole network ceases to relay tokens.

      --
      "Nobody owns the fucking words man." - James Dean
    15. Re:Contingency For Ethernet by Anonymous Coward · · Score: 2, Funny

      Are you saying you wouldn't rather take a quick trip to las vegas, find yourself a few nice $800 a night gals, setup a 4-on-1, then go back to the comp store, buy some expensive computer parts and come back and put together a slightly-less massive Raid-5 Array of 300G Sata-150 disks and then say you had to go to las vegas to get the most needed part of all; the TLC?

      The boss'll probably think it stands for Threaded Local Computing or something :D.

    16. Re:Contingency For Ethernet by yuri+benjamin · · Score: 2, Funny

      Would that be African swallows or European swallows?

      --
      You make the mistake of thinking you can educate the fundamental stupidity out of people. You can't.
    17. Re:Contingency For Ethernet by The_One_Ring · · Score: 5, Funny

      Working in a consultancy, I have to deal with this every day.

      I was once consulting for a firm that wanted to expand their organisation and communicate over the internet. I mentioned that it was imperitive that they use a firewall for security. The IT manager gave me a testy look and said "Well, that goes without saying, doesn't it?".

      Fast forward three weeks. I turn up for another meeting and notice a bunch of workmen demolishing the computer room. I ask one of them what's going on and he says that they are installing fire-rated dry wall to replace the existing dry wall!

      I walk into the meeting with a VERY large grin on my face and proceed to explain to the IT manager exactly what a firewall is. He turns bright red and then says to me "Well we were planning to fire-proof the computer room anyway!"

      --
      ---- Now, where did I put that knife.....
    18. Re:Contingency For Ethernet by mikael · · Score: 2, Funny

      Never underestimate the bandwidth of a motorcyclist with a rucksack full of data tapes.

      --
      Vintage computer adverts: http://www.vintageadbrowser.com/computers-and-software-ads
    19. Re:Contingency For Ethernet by Anonymous Coward · · Score: 4, Funny

      Well, We all heard of VoIP. If ethernet fails, IPoV

    20. Re:Contingency For Ethernet by crazyphilman · · Score: 2, Funny

      Bathing suits? The strippers in your town wear bathing suits? Ours are butt nekkid. :)

      Seriously, though, you've got me confused with a dweeb. I'm a BPFH (Bastard Programmer From Hell), which although not quite as powerful as a BOFH, is still quite sneaky, horny, and a complete degenerate.

      I'll take hot nekkid chicks over server setup any day!

      --
      Farewell! It's been a fine buncha years!
  8. Re:Send Link to this article. by TubeSteak · · Score: 2, Funny

    Don't forget to browse at -1. Otherwise you might overlook some real gems!

    --
    [Fuck Beta]
    o0t!
  9. Re:Be Thankful by ave19 · · Score: 2, Funny

    Thanks, I've recovered a memory I thought I had repressed.

    We had a boss that was just as you described. We, the peons, created a "Two Person Integrity" rule, because if any of us were with this guy when he destroyed something, he'd blame us, and there'd be no witnesses to back our side of the story.

    If our boss' boss was less understanding, we'd have had people fired. It was a scary situation.

    He once said: "I can unplug this token ring and plug it back in again before the systems notice." Then did so, and all hell broke loose. Then he said promptly "My, look at the time, I have to pick my kids up from school." And walked out. I'm not kidding.

    -ave

    --
    ...or maybe not.
  10. duurrrrr by Anonymous Coward · · Score: 1, Funny

    You can't spell and you can't think and you seem to resent people who "know something about computers." I'd suggest you go read eWeek or CIO or something, sir, because slashdot isn't really the site for you. :) By the by, I'd like a raise or else your wife gets a copy of the "research" you do online over lunch.

  11. Re:Indeed by susano_otter · · Score: 2, Funny

    It's my theory that women have a "civilizing" effect on men--mitigating our more barbaric impulses and channeling our animal energies into productive and intelligent activities. That is, that women make better managers (in some contexts) for the same reason they make better mothers and wives. (And just as men make better managers, in some contexts, for the same reason they make better husbands and fathers).

    And now, let the flaming begin.

    --

    Any sufficiently well-organized community is indistinguishable from Government.

  12. Answer by robyannetta · · Score: 2, Funny
    Duct-taping his ass to the flagpole has been known to teach them a lesson real quick.

    Unfortunately, the lesson is how fast you can pull a Houdini and dial 911.

    --
    - Just my $0.02, take with a grain of salt, your mileage may vary.
  13. Jesus Christ... I can't believe you guys by ellem · · Score: 4, Funny

    If you had a problem with me you guys could have just come to me and said something.

    Oh and hey my DHCP is DNSing again.

    --
    This .sig is fake but accurate.
    1. Re:Jesus Christ... I can't believe you guys by erica_ann · · Score: 2, Funny

      "Oh and hey my DHCP is DNSing again." well then why don't you go and HUP it again, finger it and then cat it? I mean come on!

  14. Wireless Token Ring by AragornSonOfArathorn · · Score: 4, Funny

    If you take your laptop out of range while you have the Token, you get to keep it. If you collect 10 of them, you can mail them in for a prize.

    --
    sudo eat my shorts
  15. Re:Indeed by Anonymous Coward · · Score: 1, Funny

    I've also noticed that my best managers were women, can anyone else comment on that?

    It's the brestesses.