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How Voice Enhances Life Online

Carl Bialik from the WSJ writes "A Wall Street Journal article looks at the myriad ways, some surprising, that voice is being integrated into websites and other online tools. Usages range from the familiar--multiplayer gaming--to conducting business transactions and long-distance relationships. 'Ten years ago, the first Web sites were like company brochures, says Jeff Pulver, the VoIP pioneer. 'No one ever expected to have the ability to engage a community virtually. But now a lot of services are becoming a part of the Internet experience, including video, email and voice.'" Update: 08/27 00:12 GMT by Z : Corrected the attempt to 'enchant' and 'enhance' in the same word.

33 of 131 comments (clear)

  1. Experience = Annoying by robertjw · · Score: 5, Insightful

    Voice all over the Internet is annoying. I saw a eBay listing recently where the seller had a voice message welcoming you every time the page loaded. The first time was OK every subsequent view was increasingly annoying - and I viewed it every time.

    Voice has it's place, and for meetings or tech support it's OK, but in many places it has become the blink tag of the 21st century.

    1. Re:Experience = Annoying by Seumas · · Score: 3, Insightful

      I would rather chat on AIM than via voice. I would rather get an email than discuss it via VoIP. I would rather play a game and type to people than chat with them in-game (ruins the flow and feel of the game's mood). And I certainly don't want to get in huge online "chat" communities via voice.

      Stop treating the internet like a fucking night club or highschools you stupid fucks. Jesus fucking christ. ENOUGH ALREADY.

    2. Re:Experience = Annoying by peragrin · · Score: 3, Informative

      Other than game play, I do agree.

      in FPS's, and even real time role play live voice chat can be very useful. As real time decisions can be made enhancing tactical strategy.

      Though I can't even imagine a voice or video blog.

      Heck i stay off the phone whenever possible. But somethings work better with voice.

      --
      i thought once I was found, but it was only a dream.
  2. So how do it...? by Nom+du+Keyboard · · Score: 2, Funny

    So how do I add voice to this /. post?

    --
    "It's the height of ridiculousness to say for those 9 lines you get hundreds of millions."
    1. Re:So how do it...? by Poromenos1 · · Score: 2, Insightful

      That's quite a question, if you're blind. I don't think most programs/sites are easily accessible to people with disabilities (I tried a screenreader once, it was awful, but then again, what can substitute vision?). To them, voice has a much more important meaning than to you and to me.

      --
      Send email from the afterlife! Write your e-will at Dead Man's Switch.
  3. Pop up ads and animated ads drive me crazy by WillAffleckUW · · Score: 2, Interesting

    seriously, it's like half my bandwidth is going to some moronic animated ad or a video ad, and all it makes me want to do is avoid that company forever.

    and then throw sound in and I get really miffed.

    whoever thought it was a good idea obviously has never watched pop-up videos on MTV2 - the only reason it's funny is they keep popping up and getting in the way and it reminds you of how you hate that kind of thing.

    --
    -- Tigger warning: This post may contain tiggers! --
    1. Re:Pop up ads and animated ads drive me crazy by Dachannien · · Score: 2, Interesting

      It's the same way all over TV. I'm sure you've seen those overlay ads where a cable TV network will advertise other shows they are running (TNT, TBS, FX, and ABC Family are notorious). Well, apparently, a GIGANTIC AD on top of your favorite TV shows isn't good enough - they also put in sound effects. Like during baseball season, TBS advertises Braves games by having the sound effect of bat hitting ball, fans cheering, and then showing a ball come in and hit the screen, accompanied by a cracking noise and a huge overlay of shattered glass preventing you from watching your show.

      You might think, hey, it worked - he remembered it was TBS and a Braves game. Well, yeah. I remember it because it makes me never want to watch TBS ever again.

  4. Remote Exploit by Tackhead · · Score: 4, Funny
    Old-school remote exploit:
    Co-worker: "Run. Cee emm dee dot ee ex ee!"
    Me: "FORMAT! See Colon! Yes! Yes!"

    > Ten years ago, the first Web sites were like company brochures, says Jeff Pulver, the VoIP pioneer. 'No one ever expected to have the ability to engage a community virtually...

    Jeff: "But now a lot of services are becoming a part of the Internet experience, including video, email and voice."
    Me: "Aitch-tee-tee-pee colon slash slash. Goat dot cee ex. And be thankful it's only the pumpkin version these days."

  5. How Voice Creates Profits Online by cdn2k1 · · Score: 2, Funny

    1. Enable voice in your Internet application.
    2. ???
    3. Profit!

  6. Voice = Annoying! by mesmartyoudumb · · Score: 4, Interesting

    Is it just me, or does anyone else cringe and immediately close the site when they open a website with a loud obnoxious voice?

    --
    "Comedy's a dead art form. Now tragedy, that's funny."
  7. New button by ch-chuck · · Score: 5, Funny

    now were gonna need a STFU button on our browsers.

    --
    try { do() || do_not(); } catch (JediException err) { yoda(err); }
    1. Re:New button by EvilIdler · · Score: 2, Informative

      Opera HAS that button. Or chechbox.
      Tools->Preferences->Content: Enable sound in web pages.

      Been there for years. Always off in my settings.

  8. What a crappy article by dnixon112 · · Score: 3, Insightful

    What utter tripe. No research involved. They're basically trying to hop onto the voip journalistic bandwagon and pretend like they actually have something insightful to say. Guess what, people have been using voice communcation while playing games over the internet for close to 7 years now (Roger Wilco came out in 1999 I believe). Instead of doing something interesting like maybe writing about the history of video game voice com technology, they try and pass it off as if MS and EA are big innovators who came up with the idea.

  9. VoIP already in use by bigwavejas · · Score: 4, Informative

    My buddies and I already use Teamspeak for playing games like WoW.

    --
    "Simplify, simplify, simplify!" Thoreau
  10. Note to web designers: SOUND IS OFF by G4from128k · · Score: 4, Insightful

    I hope that web designers don't assume that the sound is on and try to transmit important information via voice because on my computer it is not.

    Does HTTP, etc. offer anyway for a web page to check if sound is even on? If not, then sound is only useful for useless background audio.

    Personally, I think voice is a horrible one-to-many communication medium because it is intrusive and linear -- its not browsable. It's like all those horrible Flash animations that slow down the user to a 1st grade reading level while you wait for the words to swirl/materialize into place.

    Please keep the web self-paced (not designer-paced).

    --
    Two wrongs don't make a right, but three lefts do.
    1. Re:Note to web designers: SOUND IS OFF by Anonymous+Crowhead · · Score: 2, Funny

      Does HTTP, etc. offer anyway for a web page to check if sound is even on?

      Probably in Windows. I mean, I assume there is some security hole somewhere that would allow it.

    2. Re:Note to web designers: SOUND IS OFF by WillAffleckUW · · Score: 2, Funny

      have to agree, i tend to turn the sound off too, for a lot of reasons.

      can you imagine a coffee shop full of people with voice-enabled ads?

      sounds like a good excuse to spill coffee on their keyboards.

      --
      -- Tigger warning: This post may contain tiggers! --
    3. Re:Note to web designers: SOUND IS OFF by Geoffreyerffoeg · · Score: 2, Informative


      Does HTTP, etc. offer anyway for a web page to check if sound is even on?


      Yes, via Accept-Encoding. You can set it up so that audio types (audio/* for the most part) rank below, say, a blank text file (text/plain). Then use MultiViews (content negotiation) on your server, and set up BackgroundSound.wav and BackgroundSound.txt (empty), and just do <embed src="BackgroundSound"^gt; with no extension.

      The mechanism is in place on the protocol level. Server admins have to start setting up the double-file trick, and browsers have to start detecting if sound is muted and accepting-encoding based on that.

  11. Cyber by Jeff+Molby · · Score: 2, Funny

    Well, voice is great for provin that Hotqt4u071282 is really a legal chick.

  12. Just xBox Live people wanting to justify DSL by WillAffleckUW · · Score: 3, Funny

    since they can't justify it any other way.

    sad, very sad.

    Commander: I have to go to the bathroom now.
    Squadron Leader1: Me too
    Squadron Leader2: OMFG! We're under attack you newbs!

    --
    -- Tigger warning: This post may contain tiggers! --
  13. dislike voice by crabpeople · · Score: 5, Insightful

    In games such as WoW alot of the guilds have, ive noticed, started to require voice on guild raids. I do not want to seem like a troll or seem like im poking fun at people, but i really hate it. This is for several reasons. The first being in a game like WoW it ruins the magic. I do not want the lvl 60 warrior im fighting with to sound like a nasiley 18 year old. I want to IMAGINE what they are like irl, based on the style and language that their character uses. Im not a roleplayer, and i can see the convienience of collaboration using voice, but it really does take alot of the "suspension of disbelief" away. Combine that with the fact that its alot harder to ignore people talking about stupid non related shit, than it is to ignore them typing about it.

    The other reason is i hate most peoples accents online. thats kind of a personal attack but i'm really not going to take orders from, or have leadership confidence in, some guy who sounds like he lives in his parents basement and starts wheezing when he gets excited.
    again, it ruins the ambiance.

    --
    I'll just use my special getting high powers one more time...
  14. yea.. by Turn-X+Alphonse · · Score: 2, Informative

    Yea I've heard people talking online before and some how I always thought it was a stupid idea. Do I REALLY want to listen to a 12 year old kid going "YOU FAG FAG FAG FAG FAG FAG FAG!" every time I frag him?

    --
    I like muppets.
  15. Article summary by Jugalator · · Score: 2, Informative

    - Voice chat is used in FPS games.
    - Voice chat is used in e.g. Skype (my example) for conferencing and dating.
    - Some people even use voice chat in FPS games for business conferences. (wtf?)
    - There exist services for phone Internet interaction.
    - Google Talk has been released.
    - A managing director think Internet phoning will become important.
    - A couple got engaged after they were able to talk more via voice chat than they could have been on phones.
    - 20% of 20 million gamers use voice chat, +10% from last year, according to Vonex.

    Hmm, a strange potpurri of voice related buzz anyway... Most, if not all, of which any respectable nerd should have realized before reading the article.

    --
    Beware: In C++, your friends can see your privates!
  16. Pr0n ?!? by OneByteOff · · Score: 4, Funny

    I think this is a bad idea... sitting at home trying to be inconspicuous browsing the net while the wife is watching TV then all of a sudden... "Welcome to GoatPorn Dot Com.. your interactive Guide to hot.. sexy.. goat action...... !!" Alt F4 ALT F4.. ALT F4 FOR THE LIFE OF GOD!!!!!!!!!

  17. email: it's what's new by Gherald · · Score: 3, Funny

    > a lot of services are becoming a part of the Internet experience, including video, email and voice

    Email is becomming part of the internet experience? Hooray! I've been wanting to try this cool new technology for a long time...

  18. Voice in online games is worse by Urusai · · Score: 3, Funny

    Without voicechat I can pretend I'm wreaking havoc with fellow manly men instead of playing against a bunch of prepubescent nerds. It really slays the old immersion factor when the soldier next to you is squeaking like a mallrat.

  19. oh great, now were going to have by geekoid · · Score: 2, Funny

    enunciation nazis.

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  20. Re:What we really need are two-way ads by Taladar · · Score: 2, Insightful

    Actually voice makes me wish for the device mentioned in the top1 quote on bash.org.

    (for those to lazy to go there: I mean the device to stab people in the face over the internet)

  21. Voice Online saves my sanity by xaoslaad · · Score: 2, Interesting

    I am a Marine on Okinawa and let me tell you, voice makes everything a lot more tolerable. I play flight sims and first person shooters online with friends back home. I talk to my wife online. I can see her on my webcam and hear her on my speakers. It just makes it so much more tolerable. It's about a 100 steps away from being in the same room as a person, but it makes it feel 100,000 closer than being on the other side of the planet writing letters back and forth, with the occasional phone call in the middle...

  22. Enhances? by springbox · · Score: 2, Insightful

    One of the biggest turn offs in any online game is probably being able to hear the players talk. That's one of the first things that gets turned off. My imagination is much better at providing an experience that fits the current situation than anyone else can.

  23. How Voice Degrades Life Online by teneighty · · Score: 2, Insightful

    How exactly is this going to 'enhance' life online for those of us who are deaf?

    Not to mention the various problems with voice media - it's not easily searchable, you can't translate it with bablefish, it's low bandwidth, you can't cut and paste an interesting part to forward to someone, etc, etc ad nausum.

  24. I like the separation of player from character by Kagami001 · · Score: 2, Insightful

    I actually like the clear separation of player from character that voice provides.

    When I play with the same group for a while, especially across different games, where we know each other to at least some degree as existing beyond any one particular character, I find we tend to naturally talk as players on voice, and as characters in text -- if we want to have our character say something in character, (usually trying and failing to be funny, heh) we'll use the in-game text to have it come from the character's "mouth." It probably works best when the name used in the voice chat is not the same as the character name, something that's probably not practical when in groups with random people.

  25. Re:Experience = Annoying, Your Fault :^) by KDR_11k · · Score: 2, Interesting

    F12->uncheck "enable sound in webpages" and "enable plug-ins"

    --
    Justice is the sheep getting arrested while an impartial judge declares the vote void.