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Usability Eye for The GIMP Guy

TuringTest writes "The GIMP has recently signed up for evaluation by OpenUsability.org. 'Many user interface decisions are being made by developers who often have little experience in user interface design. In order to improve this, we need the help of experts. To find them, GIMP has joined the OpenUsability project. Here's a platform where Open Source developers and usability experts get together.' They also report their first experiences with the paper prototyping of a new Import PDF dialog."

22 of 353 comments (clear)

  1. Great. by Poromenos1 · · Score: 4, Interesting

    It's true that many times the developers that make the GUI decisions aren't fit to, because the average user doesn't have the same view of programs as a developer does. It's great that they're partnering with another site to promote usability (especially for the GIMP, which I find to be a bit overwhelming). I wish more programs did that.

    --
    Send email from the afterlife! Write your e-will at Dead Man's Switch.
  2. I saw that show! by Anonymous Coward · · Score: 4, Funny

    They totally redecorated a wheel chair ramp in like 3 hours.

  3. Let's talk about the elephant in the room. by darkwhite · · Score: 5, Insightful

    I have used GIMP many times and tried to do useful things with it. Overall the feature set is acceptable. But I will never be able to use it for actual work until they fix the big one.

    PROVIDE AN OPTION FOR AN MDI GUI ALL IN ONE WINDOW.

    With dockable tool palettes.

    Every time I bring this up to anyone who knows gimp, they tell me to run it in its own virtual desktop. I don't use virtual desktops, and I don't want an app to have a ton of toolbars floating around anyway.

    --

    [an error occurred while processing this directive]
    1. Re:Let's talk about the elephant in the room. by quantum+bit · · Score: 4, Insightful

      I don't mind that so much, as long as it's an OPTION.

      The thing about MDI schemes is that they make it impossible to efficiently use multi-monitor setups. Even if the tool palettes can be undocked, it makes it so you can't have different "document" windows on different heads.

    2. Re:Let's talk about the elephant in the room. by kevin_conaway · · Score: 4, Insightful

      I'm sick of this tired old "fix it yourself" argument.

      Obviously, you're not a professional software developer otherwise you would see the utter stupidity of making such a statement.

      To be able to make even minor modifications to a major software project could possibly takes MONTHS of prep work. Its not like opening up a book and fixing a spelling mistake, you need to understand the ins and outs of the module you're working on and the modules that depend on it. And thats assuming that the code is well documented and there is other supporting documentation

      What he is talking about is most likely a major undertaking, not something some guy off the street can fix over the weekend off the latest CVS trunk.

      In short, please stop repeating that tired old argument, its not feasible for 99% of the user community for any particular application and it makes you sound like an arrogant prick.

    3. Re:Let's talk about the elephant in the room. by kevin_conaway · · Score: 4, Interesting

      Like, I said, its not feasible for 99% of the user community, just because someone is doing it doesn't mean everyone can. From http://plasticbugs.com/index.php?p=241:

      I have been hacking the Gimp for weeks and it's finally ready.

      ...

      What made this project especially difficult is that there isn't one file that holds all of Gimp's tool names and menu structure. I've modified hundreds of files and combed thousands of lines of code to make this version of Gimp a reality. This work pales in comparison to real coding, but for a hack like me, it required a lot of learning and work.


      And thats just for moving the menu widgets around.

  4. i like how the gimp works. by yakhan451 · · Score: 5, Insightful

    I used to think the usability of the GIMP was bad, turns out it's just different from what i was used to. The more i used it exclusively, the more i figured out how nice it was.

    Nowadays, if i go back to a windows system with photoshop or paintshop pro, it feels really cluttered and i get 'clausterphobic'.

    Of course, i'm speaking as a casual user who does pretty basic operations. Maybe it's different if you work with it professionally?

  5. Will they be able to take... by TorKlingberg · · Score: 4, Interesting

    Will they be able to take criticism on interface decisions they have taken years ago and argued for many times since then? Many open source projects have these really stupid things hanging over them because developers can't admit they have been wrong all this time. Take this one in Firefox as a prime example.

  6. reminder : GimpShop already exists! by tuxliner · · Score: 5, Interesting

    1 - You want a GUI which looks like Photoshop? Get Gimpshop and stop whining! 2- Now, what about comparing GimpShop to Photoshop?

  7. Getting used to it by AtariAmarok · · Score: 4, Interesting

    I'm getting used to it. But there are some flaws, like that you don't get a standard file selector from "Open" that lets you enter a file name: you have to use "Open Location" instead (it should be one function), and the oddity of having two "Rotates", one crippled and one not. The more useful one is buried deeper.

    --
    Don't blame Durga. I voted for Centauri.
  8. Don't just to something, stand there! by hasst · · Score: 5, Insightful

    By excellency, in OSS, the Inmates are running the Asylum. Usability is by far the biggest problem OSS software has right now. Not security, since security does not matter that much. Yeah, it does not matter. Microsoft gets away with the biggest security stunts in history of modem society, but this only because their products are a lot more USABLE by the end user. And the user will obey and put up with the mistreating, just to be able to use the darn COMPUTER.

    Gimp is the epitome of wrong UI in OSS, I can barely use it without online howtos, and I'm experienced. Now, imagine Av. Joe ... Learn how to develop USABLE stuff, not USEFUL stuff, since there are hundreds of applications for almost every darn task out there.

  9. First non-cowchip post. by Rahga · · Score: 4, Insightful

    A link to Sven Neumann's blog has more on this.

    In fact, it's probably a lot better than any of the other comments, the dead openusability website, or whatever that site may or may not have posted about this. Simply put, it looks like the gimp is merely a project that has been registered by one of the developers to see what or if any good can from from those guys. That's all. No massive throw-in from the collective force of Gimp users and developers.

    I've got a ton or respect for the dude (I've fixed far fewer bugs in GNOME bugzilla :) ), but honestly, I've not yet seen OpenUsability do anything worth bragging about. At all. Just a couple of flimsy "ooooh boy this is great KDE is JOINING FORCES with OpenUsability, which is GRATE because everyone KNOWS programmers don't no jack about usability." stories.

    Feel free to call me the stop-motion energy guy... I'm just skeptical.

  10. Seashore for OS X Users by BioCS.Nerd · · Score: 4, Interesting

    For those of you using OS X that have an interest in GIMP, I ran across Seashore the other day while reading Drunkenblog. It's a major improvement over GIMP for OS X. Definitely something to keep your eye on.

  11. Re:Oh, wonderful by FyRE666 · · Score: 4, Insightful

    Now the "usability" people will ruin GIMP the same way they ruined GNOME.

    Somehow I doubt that's possible - unless they add "Spacial layers" so that you have to edit each one in a separate window ;-).

    I use Linux on my desktop at work, and have Gimp installed, and I've found it the least usable program I've ever seen. Admittedly it's rare that I need to work with images at work (I use Fireworks and PS at home) but even operations such as resizing and adding a background to an image are ridiculously long-winded. For instance, I had to Google to find out why the option to change the stacking order of layers is greyed out by default - there's no sane reason for it...

    Every time I've attempted to use it I've found it so frustrating; it feels as though you're fighting the program rather than using it; that I've ended up giving up in disgust and found a spare Windows machine to do the job. I'm sure it have some great features, but it's viciously protective of them and doesn't want anyone to use them!

  12. -1 Flamebait by dmaxwell · · Score: 4, Funny

    Make it work exactly wacktly like Photoshop or I'll...or I'll...or I'll whinge. Yeah! That's it! I'll whinge and then I'll whinge some more until..until...you've had enough! And then I'll post some flames!

  13. Re:Oh, wonderful by Slack3r78 · · Score: 5, Interesting

    You, sir, do not understand usability. Usability is *not* having 10,000 options for the user to customize and play with. Usability, in the strictest sense, is having an interface such that a user can pick it up *without* having to dig through options.

    Here's something else you're missing - the type of people Gnome is targeting *DO NOT CARE* about 95%+ of the settings that would require opening GConf to change. For these users, it's far better to have a tool layout such that finding basic options does not require digging through 4 layers of option dialogues.

    I'm not saying Gnome is perfect by any stretch of the imagination, simply that the majority of people on Slashdot who complain about Gnome being 'ruined' just plain do not understand how difficult seemingly simple tasks are for the average user. I mean, really, I've been using Linux since around '99, and run KDE from time to time just to see how they're progressing, and it almost always ends up with me digging through the control panel searching for things that should be rather simple to change because KDE exposes too many options for the average user.

    Sure, if you're a geek and enjoy playing with all your settings, more power to you. But for people who simply want to use their computer, the KDE Control Panel is a confusing mess. So I'd really take issue with the idea that KDE is improving at an "impressive rate." If they spent more time cleaning up the Control Panel and building in HAL tools instead of adding huge oversized tooltips and calling it a usability improvement, I might be able to agree.

    The changes that have been made to Gnome (for the most part) were not mistakes. It was a deliberate decision to move toward an interface that's more usable to a computer neophyte. Argue that the KDE interface is 'familiar' all you want, but the idea behind usability is that you don't *need* to be familiar with it to figure out how to do what you want.

  14. Text manipulation? by Shazow · · Score: 4, Informative

    Anyone find that the ability to manipulate text in Gimp is... lacking? I was trying to make a basic logo in Gimp a few weeks ago, an operation that would take me five minutes in Photoshop, ended up taking me almost two hours in Gimp.

    It's really difficult to resize text to fit the shape you want while maintaining good quality, while I believe Photoshop does this by maintaining the font's vector information until you rasterize the layer.

    Also it was very difficult adding simple effects to it, such as a outline, glow or shadow. And at the same time, having it adjust dynamically when I alter the parent layer.

    I found it very frustrating, and I've been using Gimp for many months now. >.< Maybe I'm missing something and still have more to learn, but I don't think many people would disagree that some of the interface on Gimp is unintuitive.

    I'm happy to hear that they're trying to improve.

    - shazow

  15. Re:I agree by BrokenHalo · · Score: 5, Insightful
    I'm not too sure about this. We've seen a lot of column space on slashdot.org devoted to PhotoShop shills and their flames about the Gimp, and I find them a bit tiresome.

    If the openusability thing actually makes changes which are demonstrably an improvement then I have no problem with it.

    However, if all that happens is that they turn the interface into a clone of PhotoShop's then the developers will be doing the Gimp (and us) a disservice. Personally, I find the "classic" Gimp UI perfectly approachable (and I actually use it on a daily basis).

    Incidentally, IIRC I heard (probably on /.) that there is some sort of extension or whatever that is supposed to emulate PS's UI already in existence, but a quick google just now failed to find it...

  16. Re:I agree by ptlis · · Score: 4, Informative

    It's called GimpShop.

    --
    There's mischief and malarkies but no queers or yids or darkies within this bastard's carnival, this vicious cabaret.
  17. Re:Question by Blakey+Rat · · Score: 4, Insightful

    It used to be the way things were done back in MacOS Classic (versions 7-9 or so), but it's not so much in OS X. Although a few apps still work that way, the vast majority have become more "Windows-like," putting all the functionality in a single window ala iTunes or XCode.

    Back when they started designing GIMP, assuming it was designed and didn't just congeal, that would have been how the majority of Mac applications worked.

    Part of the reason the palette system works in MacOS Classic is that when you bring an application to the front in Classic, you bring *all* its windows to the front, not just the one you clicked on. Applications were in "layers." This means you'd never have a situation where you could see your image, but not see your toolbar. That's changed in OS X, and it never existed in Linux or Windows.

    So, at best, GIMP is trying to be like a MacOS Classic application and failing because none of the newest window managers treat application windows as "layers." (You can get this effect in OS X by clicking the icon on the Dock instead of the window to bring things forward, though.)

  18. Artist feedback by PromANJ · · Score: 4, Interesting

    I'm an artist who paint a lot in Photoshop. Some of you might have seen the Flying Spaghetti Monster vs Adam (Sistine Chapel) painting I did.

    Anyways, I've been trying to give feedback to GIMP(shop) for quite a while, but I can't find any feedback emails or forums.

    I failed to register at "open usability". I couldn't activate my account, because of an error or I just got my password wrong (which I wrote down clearly). I also tried to register another account, but that didn't work since my email was taken by my previous inactive account.

    So my feedback will have to go here. It concerns mostly my painting technique. Maybe someone could drop this in a relevant inbox?

    1: Colorpicking has to be easy. I prefer temporarely shifting to the colorpicker while holding down a key. The colorpicker should be able to handle average colors too, in case you colorpick from an area with a lot of noise.
    In GIMPshop it seems I have to switch to the colorpicker tool manually, then when I colorpick a dialog comes up that I have to click down. This takes several seconds and kills workflow. Basically thing single 'feature' alone makes it practically impossible for me to paint in GIMP. I need to be able to colorpick once or twice per second. Yes I paint fast and I blend by using a 50% transparent brush and dabbing several times if I want opaque color, or I dab and colorpick if I want it more transparent. I use a wacom but have pressure sensitivity set to size so I can reach narrow places or fill large areas without having to change brush. Workflow and accesability is VERY important.

    2: Brushes. It would be useful to be able to make several brushes that are just a click of a button away. When painting I generally use a few hard brushes and a few soft airbrushes, and some for multiplying on base colors onto line art. I do not want to manually set these up everytime I'm changing brush.

    3: Photoshops 'Fade' is very useful. It brings up a slider which allow you to fade the last change, which can be a brushstroke, a curve/level, a hue/saturation change, or almost anything. This is very handy since it's realtime and you can fade your change until it looks balanced.

    4: Photoshop's history can be useful. Some artists also make a new layer to experiment, paint a little and if they're happy they merge, otherwise they delete it. I use the history brush occasionally to erase changes I made with a soft or hard brush. This is useful if I for example painted a lot of cool armour details, but ruined the head, then I can just history erase the bad changes to the head. Theoretically this can be done with layers though, if the old layer without the changes is perserved somewhere.

    5: Brushstroke quality is important. There might be an option for it but my version of GIMPshop made irregular little blotches on my lines. Giving any changes to pressure some sort of weight might prevent this, so transitions to thinner lines goes smoother somehow. Flimsy and chaotic does not look good unless you're Pollock.

  19. Re:I applaud the GIMP initiative. Try using Photos by Farmer+Tim · · Score: 5, Insightful

    All of you bashing the GIMP should try to using Photoshop which will set you back about $500.

    If you look carefully, I think you'll find that most of the comparisons are with Photoshop; in other words, they have tried it, and apparently it is worth $500 (or $1200 here in .au) to have a program thats been laid out with some regard to years of user feedback.

    Obviously there are these artistic types that went through years of conditioning who claim the contrary.

    Again, considering the fact that Adobe have used user feedback to refine their product, is it a question of the "artistic types" being conditioned to Photoshop, or Photoshop being conditioned to the "artistic types"? If I was designing a graphic manipulation program the first people I'd ask about UI layout is graphic artists, and I'd take their comments seriously because they set the (de-facto) standard that everyone else follows.

    And bearing in mind that graphic design is a specialized discipline with a technical language of its own, how intuitive do you expect a user interface to be for "hacker types"? Do you also expect to be able to use Blender without understanding coordinate geometry? Neither GIMP or Photoshop promises a novice complete usability from the start, that's the price of a comprehensive feature set. But the fact that anyone is still prepared to pay hundreds of dollars for one, when they can both do (almost) the same job according to the specifications should be a bit of a clue stick: apparently it is possible to make a UI suck so badly you can't give it away, regardless of the underlying features.

    Frankly, I recommend GIMP to everyone I know who thinks they need a pirated copy of Photoshop. I've handed out over thirty copies for various platforms on CD; the only person who persisted for any length of time was my 71 year old father, and he gave up using it when he found Graphic Converter had a clone stamp tool. Think about it: "does everything you'd need from Photoshop, its free, has no license issues", yet not a single taker, even from those who have never used Photoshop. Care to explain that?

    --
    Blank until /. makes another boneheaded UI decision.