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Communications Infrastructure No Match for Katrina

jfourier writes "In this age of cheap commoditized consumer electronics and advanced mobile technology, why can't all the people of a city make contact during an emergency? Cell phone circuits filled up during 9/11 attacks and in the wake of hurricane Katrina very few victims can make contact with their families, despite the fact that they have all those mobile phones. The Red Cross is looking to deploy satellite equipment to restore communications in affected areas." From the article: "Katrina made landfall in Louisiana early this morning with sustained winds of 145 mph, but veered just enough to the east to spare New Orleans a direct blow. Even so, flooding, power outages and heavy damage to structures were reported throughout the region. The Red Cross tomorrow expects to begin deploying a host of systems it will need, including satellite telephones, portable satellite dishes, specially equipped communications trucks, high- and low-band radio systems, and generator-powered wireless computer networks, said Jason Wiltrout, a Red Cross network engineer. "

13 of 483 comments (clear)

  1. Ham Radio by Spetiam · · Score: 4, Insightful

    Do I even need to say it?

    Ever since the midwest blackout I've been meaning to get an operator's license... for 2m if nothing else.

    1. Re:Ham Radio by MightyMartian · · Score: 5, Insightful
      Let me point out that this is one of those times when battery operated amateur radio provides one of the best ways to get messages in and out of an affected area. In fact, this story at the ARRL has some information on how hams are helping in the recovery effort.

      It's too bad that so many will be willing to sacrifice HAM so that some miserable little power company can fill the skies with RF noise just so they can get an Internet feed. Hopefully the odd disaster will remind people that there are better ways to get the Internet, and that HAM operators serve in an invaluable service in times of crisis, and that BPL is nothing more than a shameless money grab.

      --
      The world's burning. Moped Jesus spotted on I50. Details at 11.
    2. Re:Ham Radio by BenFranske · · Score: 4, Insightful

      Before someone points out that the power is out so the point is moot let me say that the power is out in this area but these RF communications are going out to receiveing stations where the power is NOT out and where interference would be a problem. Hams are generally supportive of new technologies such as BPL and would no doubt enjoy seeing it work out but the providers need to show a way to do it without creating interference on existing communications channels.

    3. Re:Ham Radio by Anonym1ty · · Score: 3, Insightful

      When all else fails...


      ...Amateur Radio!

  2. Communications Failed! by geomon · · Score: 4, Insightful

    Beat out messages on drums!

    Of course the system failed. The cities have flooded, there is no power in much of the area, and a good number of towers and other infrastructure has been damaged.

    The winds reached 140+ miles per hour. The uplands received 5+ inches of rain in 24 hours.

    --
    "Rocky Rococo, at your cervix!"
  3. Dumbass question by Le+Marteau · · Score: 3, Insightful

    In this age of cheap commoditized consumer electronics and advanced mobile technology, why can't all the people of a city make contact during an emergency?

    That is the dumbest question I have ever seen on Slashdot.

    Sure, cell PHONES are cheap, but have you priced the towers and the infrastructure that SUPPORTS the phone? Plus, even though your cell phone has a battery, the batteries at the cellular provider won't last long when the entire frickin' CITY is without power.

    --
    Mod down people who tell people how to mod in their sigs
    1. Re:Dumbass question by Deitheres · · Score: 3, Insightful

      Exactly... mobile phones are not like walkie talkies... they don't connect directly to one another. While these systems are scalable, there is still a limit to the traffic capacity they can handle.

      It's like asking why your computer can't run a billion processes simultaneously-- the infrastructure just doesn't support it.

      --
      Just like driving a car:
      (D) to go forward
      (R) to go backward

  4. One for the "This is an outrage!" crowd... by jav1231 · · Score: 4, Insightful

    WTF do people expect? Millions of people displaced and each having at least one relative and likely several in other parts of the world trying to reach them. This is to be expected. Why should a network outage and phone difficulties be news in such a catastrophy?

  5. That's not surprising... by artemis67 · · Score: 3, Insightful

    I live in Charlotte, NC, and it's often difficult to place a cell phone call during rush hour traffic here. If we had a major disaster, no doubt the same thing would happen to us. The cell phone networks obviously were only designed to support a small fraction of the total number of cell phone users in the area at any given time.

  6. No! Technology has saved lives.... by geddes · · Score: 4, Insightful

    Technology can certainly help us in times of need. The Mayor of New Orleans was able to order an evacuation, through the great telecommunication and media infrastructures that we have, people were able to be warned, which probably saved thousands of lives. I say this, because when natural disasters like this hit third world countries, there are many, many, many more deaths. So our communications infrastructure and other technologies DO HELP. Of course, we have had television and radio and the like for a while, an evacuation and warning like this would have been possible probably even 40 years ago. This catagory of technology would also include things like interstate highways, helicopters, boats, and the like, which help rescue operations get where they are needed. Another development we have that helps is a highly organized and functional government. George Bush can immediately grant disaster funding to these states and the rescue operations get moving. Without government direction and organization, it would take whatever volunteer goodwill organizations that go down there a lot longer to coordinate their efforts, and would be much less effective. It is true that the cell phones stop working when the power is cut to the tower, but the same is true for regular phones. But, the amazing thing is, to restore phone service we can fly a couple satellites, which is a lot easier than waiting for the water to recede and rebuild all the phone lines. So technology is helping in this case as well. A disaster like this does show us how powerful nature is, and that sometimes there is nothing we can do to stop a disaster, but we can do our best to minimize the tragedy.

  7. Re:A Rather Prescient Article by MightyMartian · · Score: 3, Insightful

    I'm gonna be blunt, and people can mod it flamebait if they like, but the fact that people live on a flood plain that has sunk because groundwater has been pumped out on a coastline that gets hammered with multiple hurricanes a year, with REALLY BIG F**KING ONES every century or so ought to be a hint that maybe this isn't the best place to have a city. Now maybe before the next near-hit happens, we'll have the technology to build uber-levees and dams, but one has to ask oneself, isn't it cheaper to relocate the city and say "Wow, those bloody Frenchmen were pretty goddamn stupid."

    --
    The world's burning. Moped Jesus spotted on I50. Details at 11.
  8. SMS by Anonymous Coward · · Score: 4, Insightful

    Instead of trying to retain full voice, wouldn't it be better to just limit none essential mobiles to text? Then the system could survive on far fewer base stations, but retain some communications for all. You can surely get many more text messages through the network than voice.

  9. Cell phone system was a mistake. by Catbeller · · Score: 3, Insightful

    Back in the late seventies and early eighties, Gerard K. O'Neill, famous for the development of the idea of orbital space habitats, made the rounds of the government and corporate powers to strongly propose the idea of the satellite phone. He wanted to have a profit-making reason to go into space to realize his dreams.

    The prototype phone he showed around was about the size of a cellular handset you could buy today.

    O'Neill's project never made it out of the gate. Too expensive for a private company to make, and we are all about private companies.

    Bill Gates famously put some of his cash into a six billion dollar venture called Iridium which actually still functions. At least, unless they've deorbitted due to budget woes. They went bankrupt, and the US government picked it up for pennies on the dollar. That's one way of getting a cheap satphone system.

    America and the rest of the planet went a different route, for purely business reasons. It was more profitable to roll out cellular coverage in stages, as customers could be found to pay the bills. They make fabulous amounts of money.

    But as we see today in New Orleans, although cell phones passed the money test, they've utterly failed to support their users. People are dying out there because the cheap, easy-to-build cell towers are powerless and flooded.

    Sometimes, and I can't see how much more forcefully a point can be made than an entire region falling out of communication, engineering for critical infrastructure should NOT BE LEFT SOLEY TO THE FREE MARKET.

    The military is flying in satphones so that rescuers and cops can finally talk to each other.

    Iridium, or a successor should be government subsidized, expanded, and maintained as a national security asset. Screw the cell phone companies. Screw the billionaires. Make a national phone company, like the post office. Let it operate independently, for profit, but chartered to provide service for all, from the satellites in the sky, at subidized prices. Priority for disasters. We need this. It is not an optional extra for civilization.

    I know someone who can't rest because a relative was driving north on I-10 and hasn't been heard from in over two days. He should be able to phone. A prison has rioted, and no one can get through to find out what's going on.

    If we can spend a trillion- yes, after it is over, a trillion will be spent-- on this war in Iraq, we can spend a few measly billion dollars a year in perpetuity to make sure this infrastructure failure never happpens again.

    Libertarians, this one's for you. A lesson in humility and sanity. Government is sometimes the only solution.