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Communications Infrastructure No Match for Katrina
jfourier writes "In this age of cheap commoditized consumer electronics and advanced mobile technology, why can't all the people of a city make contact during an emergency? Cell phone circuits filled up during 9/11 attacks and in the wake of hurricane Katrina very few victims can make contact with their families, despite the fact that they have all those mobile phones. The Red Cross is looking to deploy satellite equipment to restore communications in affected areas." From the article: "Katrina made landfall in Louisiana early this morning with sustained winds of 145 mph, but veered just enough to the east to spare New Orleans a direct blow. Even so, flooding, power outages and heavy damage to structures were reported throughout the region.
The Red Cross tomorrow expects to begin deploying a host of systems it will need, including satellite telephones, portable satellite dishes, specially equipped communications trucks, high- and low-band radio systems, and generator-powered wireless computer networks, said Jason Wiltrout, a Red Cross network engineer. "
Wouldn't satellite signals be affected by rain and wind?
Rock that crushes, Paper & Scissors that don't matter.
Do I even need to say it?
Ever since the midwest blackout I've been meaning to get an operator's license... for 2m if nothing else.
https://www.redcross.org/donate/donation-form.asp
1-800-HELP-NOW
Beat out messages on drums!
Of course the system failed. The cities have flooded, there is no power in much of the area, and a good number of towers and other infrastructure has been damaged.
The winds reached 140+ miles per hour. The uplands received 5+ inches of rain in 24 hours.
"Rocky Rococo, at your cervix!"
Let me point out that this is one of those times when battery operated amateur radio provides one of the best ways to get messages in and out of an affected area. In fact, this story at the ARRL has some information on how hams are helping in the recovery effort.
In this age of cheap commoditized consumer electronics and advanced mobile technology, why can't all the people of a city make contact during an emergency?
That is the dumbest question I have ever seen on Slashdot.
Sure, cell PHONES are cheap, but have you priced the towers and the infrastructure that SUPPORTS the phone? Plus, even though your cell phone has a battery, the batteries at the cellular provider won't last long when the entire frickin' CITY is without power.
Mod down people who tell people how to mod in their sigs
I remember a story some time ago about a plan to deploy blimps for cell and wi-fi service. I wonder if that plan might be viable now? They could fly away for the storm then fly back shortly afterwards.
WTF do people expect? Millions of people displaced and each having at least one relative and likely several in other parts of the world trying to reach them. This is to be expected. Why should a network outage and phone difficulties be news in such a catastrophy?
I live in Charlotte, NC, and it's often difficult to place a cell phone call during rush hour traffic here. If we had a major disaster, no doubt the same thing would happen to us. The cell phone networks obviously were only designed to support a small fraction of the total number of cell phone users in the area at any given time.
-Crow T. Trollbot
who's evacuated out of state and has a cell phone with long distance service, but people are having problems calling TO him. Presumably because the call is still trying to get to New Orleans to figure out where to forward his phone call.
http://www.arrl.org/
Amateur Radio Volunteers Involved in Katrina Recovery (Aug 30, 2005) -- Amateur Radio Emergency Service (ARES) volunteers in Louisiana are engaged in the Hurricane Katrina recovery effort, and more are waiting in the wings to help as soon as they can enter storm-ravaged zones. Winds and flooding from the huge storm wreaked havoc in Louisiana, Mississippi and Alabama after Katrina came ashore early Monday, August 29. Louisiana ARES Section Emergency Coordinator Gary Stratton, K5GLS, told ARRL that some 250 ARES members have been working with the Red Cross and the state's Office of Homeland Security Emergency Preparedness. Much of the affected areas remain flooded and dangerous, however. As a result, state officials have not allowed emergency or other units to enter the flooded zones, and there is still no communication with many coastal areas.
Technology can certainly help us in times of need. The Mayor of New Orleans was able to order an evacuation, through the great telecommunication and media infrastructures that we have, people were able to be warned, which probably saved thousands of lives. I say this, because when natural disasters like this hit third world countries, there are many, many, many more deaths. So our communications infrastructure and other technologies DO HELP. Of course, we have had television and radio and the like for a while, an evacuation and warning like this would have been possible probably even 40 years ago. This catagory of technology would also include things like interstate highways, helicopters, boats, and the like, which help rescue operations get where they are needed. Another development we have that helps is a highly organized and functional government. George Bush can immediately grant disaster funding to these states and the rescue operations get moving. Without government direction and organization, it would take whatever volunteer goodwill organizations that go down there a lot longer to coordinate their efforts, and would be much less effective. It is true that the cell phones stop working when the power is cut to the tower, but the same is true for regular phones. But, the amazing thing is, to restore phone service we can fly a couple satellites, which is a lot easier than waiting for the water to recede and rebuild all the phone lines. So technology is helping in this case as well. A disaster like this does show us how powerful nature is, and that sometimes there is nothing we can do to stop a disaster, but we can do our best to minimize the tragedy.
It seems like Verizon, Sprint or someone could make a boatload of money from opportunities like this. They could have a few mobile cell towers that run from generators. When a tornado, hurricane, wind storms, or whatever hit, they truck those towers in as temporary replacements. The local government will appreciate it. The local cell phone users will appreciate it. The people not on their plan will make them a bundle in roaming fees!
They could store them centrally inthe country. Since they usually have a large warning, they could get them nearby the pending storm. Right after the storm clears, instant tower.
3. Profit
Ninjas don't carry tic tacs
The networks are not designed for theoretical maximum capacity, they are designed for average peak observed capacity. If there are 1 million cell phones in use and only 10-20% of them are actively transmitting at a time during normal use, why shell out for 5 times as much infrastructure as is needed to support that level of use? A catastrophe like Katrina or 9/11 only happens once every few years; the rest of the time the excess capacity would only be draining resources - not just from the corporate bottom line, but from maintaining the 10-20% of the equipment that's actually used by subscribers.
Wind does not affect satellite signals. It effects the dishes. Rain does attenuate the signal however. Regardless, the storm will have blown over by the time the Red Cross gets the equipment setup. All and all this was not a well thought out post: 1. Capacity : Yes, the cell companies could build out the capacity to support everyone calling at once but you don't want to foot the bill. Every once in a while you need to speed to pass some one, you don't buy a porsche do you? Why? Because most of us justify it, much less afford it. 2. Robustness : Lets see if you house stands up to 20 feet of water and 145 mph winds. I'm certain it won't... why not... because you don't want to pay for it. Cell phones are not a public service, they are a commodity and are priced and scaled accordingly. I'm sure the cell phone companies would be more than happy to accomodate you if you'll sign the 10 year $250/month service contract.
I'm gonna be blunt, and people can mod it flamebait if they like, but the fact that people live on a flood plain that has sunk because groundwater has been pumped out on a coastline that gets hammered with multiple hurricanes a year, with REALLY BIG F**KING ONES every century or so ought to be a hint that maybe this isn't the best place to have a city. Now maybe before the next near-hit happens, we'll have the technology to build uber-levees and dams, but one has to ask oneself, isn't it cheaper to relocate the city and say "Wow, those bloody Frenchmen were pretty goddamn stupid."
The world's burning. Moped Jesus spotted on I50. Details at 11.
In NYC after the 9/11/2001 planebombs blew up the World Trade Center, including the vast telecom infrastructure centered in 7 World Trade, phone service was crippled. But for the city government, that lasted only a couple of days. The City's IT department ("DoITT") took an in-house VoIP experiment, and prematurely deployed it to over 50,000 of the City government's 75,000 desk phones. They actually worked a few blocks from the smoke-choked Ground Zero to install telecom servers over existing TCP/IP LANs. Which gave not only dialtone, but the conferencing, connectivity and security demanded by that unprecedented crisis. The next several weeks saw the high performance of that emergency replacement, coping with the vast weight of the telecom organizing the city's recovery from the catastrophe.
New Orleans ain't New York City. I lived there, too, and I know it's hardly "Silicon Alley": It's Carbon Swamp. The telecom services there aren't really comparable to NYC's, even on leisurely good days. But the Big Easy could take a lesson from the Big Apple, just as all cities can. We proved that disaster recovery can be highly effective, and those results are available to the world. These scale disasters are becoming more frequent. People should become familiar with techniques for coping with them now, before the crisis, when planning and preparation can be done on one's own schedules, and not merely the best one can do when disaster strikes.
--
make install -not war
Big shot. It is 6200x8000 pixels and 8.4 MB big. Amazing how clear and big we can get with today's satellites.
Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
Well maybe the French weren't that stupid after all: they did manage to relocate while unloading Louisiana onto the US...
Instead of trying to retain full voice, wouldn't it be better to just limit none essential mobiles to text? Then the system could survive on far fewer base stations, but retain some communications for all. You can surely get many more text messages through the network than voice.
Back in the late seventies and early eighties, Gerard K. O'Neill, famous for the development of the idea of orbital space habitats, made the rounds of the government and corporate powers to strongly propose the idea of the satellite phone. He wanted to have a profit-making reason to go into space to realize his dreams.
The prototype phone he showed around was about the size of a cellular handset you could buy today.
O'Neill's project never made it out of the gate. Too expensive for a private company to make, and we are all about private companies.
Bill Gates famously put some of his cash into a six billion dollar venture called Iridium which actually still functions. At least, unless they've deorbitted due to budget woes. They went bankrupt, and the US government picked it up for pennies on the dollar. That's one way of getting a cheap satphone system.
America and the rest of the planet went a different route, for purely business reasons. It was more profitable to roll out cellular coverage in stages, as customers could be found to pay the bills. They make fabulous amounts of money.
But as we see today in New Orleans, although cell phones passed the money test, they've utterly failed to support their users. People are dying out there because the cheap, easy-to-build cell towers are powerless and flooded.
Sometimes, and I can't see how much more forcefully a point can be made than an entire region falling out of communication, engineering for critical infrastructure should NOT BE LEFT SOLEY TO THE FREE MARKET.
The military is flying in satphones so that rescuers and cops can finally talk to each other.
Iridium, or a successor should be government subsidized, expanded, and maintained as a national security asset. Screw the cell phone companies. Screw the billionaires. Make a national phone company, like the post office. Let it operate independently, for profit, but chartered to provide service for all, from the satellites in the sky, at subidized prices. Priority for disasters. We need this. It is not an optional extra for civilization.
I know someone who can't rest because a relative was driving north on I-10 and hasn't been heard from in over two days. He should be able to phone. A prison has rioted, and no one can get through to find out what's going on.
If we can spend a trillion- yes, after it is over, a trillion will be spent-- on this war in Iraq, we can spend a few measly billion dollars a year in perpetuity to make sure this infrastructure failure never happpens again.
Libertarians, this one's for you. A lesson in humility and sanity. Government is sometimes the only solution.