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Oracle To Buy Siebel

jondaw writes "The BBC is reporting that "Software giant Oracle is buying US rival Siebel Systems in a deal worth $5.85bn (£3.2bn) in cash and stock...'In a single step, Oracle becomes the number one CRM [customer relationship management] applications company in the world,' said Oracle chief executive Larry Ellison.""

17 of 233 comments (clear)

  1. Acquisitions by mysqlrocks · · Score: 0, Interesting

    First PeopleSoft, now Siebel. What's next for Oracle?

  2. How does this benefit customers? by juanescalante · · Score: 3, Interesting
    Oracle said the deal had the approval of the Siebel board and that the takeover was expected to be completed in 2006, subject to regulatory approval.
    It also said that the customers of both firms had long called for them to come together.
    Why would this benefit their customers?
    1. Re:How does this benefit customers? by sloanster · · Score: 3, Interesting

      Oh, I dunno... maybe finally, some semblance of linux support for siebel apps?

    2. Re:How does this benefit customers? by mroch · · Score: 2, Interesting

      It's the same as Microsoft's "we have to package IE with Windows" argument.

      This article has more details. Basically, customers only want to deal with one "suite," but Oracle and Siebel do slightly different stuff.

  3. Siebel problems by Zen · · Score: 5, Interesting

    Well, I don't know about the rest of you, but I've been on a two week long troubleshoot call for Siebel problems, and today starts the third week. 8-12 hours a day, 100's of different _sets_ of sniffer traces, and no solution. The problem is in the application, not on the network. I am not familiar with Oracle's technical support, but it can't be worse than Siebel's, so I'm looking forward to this.

    1. Re:Siebel problems by CptMatt · · Score: 5, Interesting

      Oracle's support for mundane problems is as bad or worse than everyone else. However, on critical problems they are far better than most.

  4. Not Dead Yet. by Short+Circuit · · Score: 4, Interesting

    Oracle bought PeopleSoft a while back, and I haven't yet heard of any resultant headaches at the college I attend and work at. (PeopleSoft+Oracle setup.)

    But that may be because of those coupons PeopleSoft issued while trying to avoid the buyout; they gauranteed the same level of support for some period of time I don't recall. It sounds like Siebel is going willingly, so I doubt their customers will get the same protection.

    1. Re:Not Dead Yet. by lucabrasi999 · · Score: 4, Interesting

      When Oracle first announced the hostile attempt at PeopleSoft, Larry put his foot in his mouth by announcing that he would stop all future PeopleSoft development and he would make all PeopleSoft customers switch to Oracle. When you consider how much money customers have spent on the ERP systems, you can understand why most PeopleSoft customers were initially frightened of the Oracle buy-out. No customer in their right mind would want to be forced into an unplanned for migration to Oracle apps./p>

      When Oracle finally completed the deal, they announced that not only would they continue to support PeopleSoft, but they would release a new version (in about three years) that would allow for a direct upgrade from PeopleSoft to a combined Oracle/PeopleSoft product. In other words, Larry learned that the customer is always right.

      I seriously doubt that Larry will suddenly 'pull the support plug' on Siebel customers. Chances are rather high he will do the same thing with Siebel that he plans to do with PeopleSoft. Continue to provide support for a few years while developing an upgrade path that will allow Siebel users the chance to move to a future Oracle CRM product.

  5. I'm curious ... by scint · · Score: 2, Interesting

    as to what this means for IBM and their service based model. Does the concentration of big ticket erp system portend an end for db2?

  6. Both make consultingware by MarkEst1973 · · Score: 4, Interesting
    Both companies make products that are HUGE! So big that they require fulltime administrators and/or consultants.

    My question is: Who actually needs all this bloat? There are much simpler ways of implementing a solution that would work while saving on the license fees and consultants.

    I work for a government contracting shop in Northern VA. We're living high on the government hog, and one of our clients wanted to implement Documentum. This product is so big, they've created entirely separate applications (each measuring many megs in size) just to install and configure the application. As a programmer, I am frustrated trying to maintain this. Why can't it Just Work(tm) when you drop a WAR file into the /webapps directory (Documentum is java-based, and their webtop application's WAR is 128mb).

    Consultingware is a phenomenon that I just don't understand. Our client has no need for 90% of Documentum's functionality. They just wanted to share files on the web. They've spent millions on servers, licenses, and consultants (including my company) to install and maintain it. I could have written something much smaller that fit their needs, and saved them most of their money.

    I don't know, maybe this is just a gripe. But when something feature-rich like PostgreSQL is available and you're hiring talented coders to maintain a HUGE application instead of writing a very small and lean one... well, I just don't get it.

    Every line is code comes with a price tag. The less code the better. The smaller and simpler solution the better. Less is more. This is important when you're trying to keep costs low and compete in a competitive marketplace, which I suppose is not happening with a gov't client or a big honking corporation.

    But I don't expect everyone (anyone?) to agree with me.

  7. Tom Siebel by kevin_conaway · · Score: 2, Interesting

    Interesting enough, Tom Siebel, the founder of Siebel, was once an ex-Oracle exec. I believe he left under less than pleasant terms.

  8. What next by sapbasisnerd · · Score: 5, Interesting

    I imagine the phone lines between Armonk and Walldorf and Redmond and Walldorf are pretty busy now. Now that this penny has dropped IBM has got to be running the calculus on how much they can afford to tick off Oracle by buying SAP. As things are today IBM does much more business with SAP than they do with Oracle so I'm guessing there's about a 50% chance they will enter the game now.

  9. Who's next for Oracle? by $RANDOMLUSER · · Score: 3, Interesting

    They seem to be buying customers now.
    My guess is their next takeover target is Computer Associates. CA seems pretty ripe for the pickin'.

    --
    No folly is more costly than the folly of intolerant idealism. - Winston Churchill
  10. If this benefits customers, is it just open source by WillAffleckUW · · Score: 4, Interesting

    Oh, I dunno... maybe finally, some semblance of linux support for siebel apps?

    Possibly, since Oracle just released the Win version of ORACLE 10g only two months AFTER releasing the Linux and Unix versions.

    Remember, with Larry, it's personal. If he has to encourage Linux to beat Bill, he'll do it. And IBM must be ROFLMAO at this new turn of events, even if they compete, they still get Linux to eat Win shorts.

    --
    -- Tigger warning: This post may contain tiggers! --
  11. Avalon Business Systems by Johnso · · Score: 2, Interesting
    My growing consulting business considered Oracle, Siebel, and other CRM suites but decided to go with Avalon Management Suite from Avalon Business Systems. It handles all of our contacts, invoicing, inventory, and more.

    It way exceeded our expectations. It's a nicer web-based solution without all the bloat. Oh, and it cost us a fraction of what the other products would have.

    --
    I'm a signature virus. Please copy me to your signature so I can replicate.
  12. Re:In other news... by Agrippa · · Score: 2, Interesting

    Actually, Larry Ellison has already created himself an altered reality - he fancies himself an ancient Shinto warrior. Among other things, he decorates his houses like he is a shogun and he shaves off his eyebrows.

    Don't believe me? Do a google image search for Larry and look at his eyebrows.

    .agrippa.

  13. Re:Scopus by joe094287523459087 · · Score: 2, Interesting

    yeah i worked at scopus, which was acquired by siebel, so i became a siebel employee.

    they were polar opposities in every way

    scopus was founded by a programmer
    siebel was founded by a salesman

    scopus was lax on dress code
    siebel had a strict dress code

    scopus was a very laid-back organization. one indian programmer i had to work with insisted on working 4 hours a day - midnight to 4am.
    siebel had an unwritten rule that 10 hours was barely acceptable, and most people worked 12+ hours

    scopus had no rules about your work area
    siebel had a bunch of rules, basically amounting to No Personal Items In Sight - no posters, no toys, not even a soft drink on your cubicle desk

    scopus was a technically innovative product with cool stuff under the hood and a small(ish) footprint
    siebel was bloated and clunky and gigantic

    scopus was user-unfriendly because of lack of documentation and lack of consistency (naming standards, etc.)
    siebel had every tiny little widget fully documented and uber standardization

    scopus was run by a nice guy who was loyal to his employees and gave a lot of money to charities
    siebel was (is) run by an arrogant asshole

    what really got to me at siebel was the way the whole company has 2-3 marketing filters. it was suffocating because of all the sales-marketing bullshit encrusted onto everything.

    for example, IN THE SOFTWARE PRODUCT, when you were making a new project, you had to create "Business Objects." WTF why were they called "Business Objects"? because it appealed to the C_O crowd and gave them little hard-ons to see words they recognized instead of confusing technical stuff. the whole product was like that - full of little marketing flair where there should have been efficient user tools/labels/whatever.