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Do-Not-Call List, Two Years Later

Carl Bialik writes "The Wall Street Journal is reporting that two years after the National Do Not Call Registry took effect, regulators say the system is working, but only six federal fines have been issued. More than half of registered consumers say they're still getting unwanted calls, according to a recent phone survey. Now, a fresh fight is brewing over which calls are restricted and which ones aren't. Twenty-five states maintain their own do-not-call lists, and many of them impose tougher restrictions on the kinds of calls that telemarketers can make."

21 of 426 comments (clear)

  1. Worked for me by Reality+Master+101 · · Score: 5, Insightful
    Here in Southern California, ever since I went on that list, I get almost no calls at all. Every so often I might get a call for a survey, but that's about it.

    But then, my calls had dropped pretty low even before the do-not-call list went into effect. I had learned the magic phrase, "Could you take me off the call list?", which I diligently said to every telemarketer. By law, they have to take you off, so that had already almost completely solved the problem. The national do-not-call list eliminated the last bits.

    --
    Sometimes it's best to just let stupid people be stupid.
    1. Re:Worked for me by Surt · · Score: 4, Insightful

      A little polite respect, and the threat of expensive fines.

      --
      "Who is the Journal of Quantum Physics going to believe?" --Stephen Hawking
    2. Re:Worked for me by Profane+MuthaFucka · · Score: 2, Insightful

      I said the magic phrase over three thousand times before the law took effect. It was like bailing the ocean out with a teaspoon.

      BTW, it's not respectful to call me to try to sell me something, so no respect is due. Just GO THE FUCK AWAY.

      --
      Fascism trolls keeping me up every night. When I starts a preachin', he HITS ME WITH HIS REICH!
    3. Re:Worked for me by Golias · · Score: 4, Insightful

      Because you show no polite respect to us. You've taken a job that you know annoys the hell out of 90% of the population. That shows an utter lack of consideration of any type for the rest of humainty. Be polite? If I met you I'd punch you in the face.

      You were modded down as flame-bait and troll for saying this, but I'm behind you on this one.

      Yes, saying "put me on your do not call list" is a simple thing to do, but doing so three times in one evening when you are trying to enjoy a DVD or play a computer game is very tiresome. Before Minnesota's do-not-call registry was set up, that's what it was like.

      I'm generally a nice guy, but I delight in being rude to telemarketers. I deliberately waste their time. I belittle them. I pummel them with questions about why they want to be parasites and how can they sleep at night knowing that they make their livings spreading human misery.

      Why? Because I want every telemarketer to utterly hate his or her job. I want them to go home crying and wonder if the paycheck is worth the stress and heartache, so some of them will quit and companies who rely on telemarketing have to spend more money to hire new people. This makes telemarketing cost more for the same return, which makes it a less attractive means of generating business.

      If everybody who disliked being called by soliciters was as mean, rude, and disruptive as me, the entire industry would dry up within a couple years.

      --

      Information wants to be anthropomorphized.

    4. Re:Worked for me by Anonymous Coward · · Score: 2, Insightful

      Messing with telemarketers does not get them to stop calling you. No matter how many times you call them a fag or ask them what they're wearing or hang up on them or ask them how they'd like it if you called them during dinner, they're still going to call back. JUST TELL THEM TO TAKE YOU OFF THEIR FUCKING LIST.

      1) Until now I didn't actually think telemarketers were that colossally stupid. If *I* were a telemarketer I would use my amazingly advanced intellectual powers to deduce that people who screamed, threatened, yelled, and bitched at me probably didn't want to talk to me, and probably wanted to be removed from the list. I wouldn't actually require them to say "magic phrases"...

      2) What about recorded solicitations. Making the customer listen to a 5 minute or longer spiel and then directing them to wait on the line or worse to call a toll free number... that's ridiculous. In that case hanging up should be accepted to mean "do-not-call back".

    5. Re:Worked for me by lav-chan · · Score: 2, Insightful

      1) Until now I didn't actually think telemarketers were that colossally stupid. If *I* were a telemarketer I would use my amazingly advanced intellectual powers to deduce that people who screamed, threatened, yelled, and bitched at me probably didn't want to talk to me, and probably wanted to be removed from the list. I wouldn't actually require them to say "magic phrases"...

      (a) Not everyone takes the time to say that they're the ones we should be talking to. A lot of the time it's just some teen-ager and you can hear his friends laughing in the background while he asks you stupid questions or calls you names. That isn't any reason to put somebody on the do-not-call list. You wanted to talk to his parents, you didn't get his parents, so you're gonna call back.

      (b) I personally would have preferred to put people who were irate on the DNC list, even when they don't say the 'magic phrase', just because i don't want to take the chance of dealing with them again later. But they don't let you do that. You can get fired for that.

      (c) I don't know where you come off talking about 'amazingly advanced intellectual powers'. Take me off your list. Five words. People who don't even speak English have managed to convey that message to me. Bitching to some 17-year-old getting paid $6 an hour about how you hate to be interrupted at dinner how would i like it if you did it to me blah blah blah takes SO MUCH more time and effort than just saying take me off your list.


      2) What about recorded solicitations. Making the customer listen to a 5 minute or longer spiel and then directing them to wait on the line or worse to call a toll free number... that's ridiculous. In that case hanging up should be accepted to mean "do-not-call back".

      I can't defend those. Those are stupid.

    6. Re:Worked for me by lurker412 · · Score: 5, Insightful

      Right. So lots of people are dumb. But why should the burden be placed on them to know the magic phrase? Seems to me that if someone screams "I'm on the do not call list" that should be good reason for a reputable company to never call the person again, regardless of legality. People get pissed when companies ignore the obvious. Don't you?

    7. Re:Worked for me by pete6677 · · Score: 2, Insightful

      Get a clue. Calling people who obviously don't want to be called, as anyone with an ounce of common sense can figure out, will only decrease your potential sales. For every minute you spend on the phone being abused, that's a minute that you won't get back which you could have been making a sale. You would think the telemarketing morons would figure this out and voluntarily trim their list of leads to get rid of people who will obviously not buy, but that seems not to be the case. The only logical conclusion is that telemarketing is not a legitimate means of making sales, but a scam designed to see who can be mislead enough to fork over a lot of money for some crap product.

    8. Re:Worked for me by jeff_schiller · · Score: 2, Insightful

      You also vastly underestimate the lure of money. If all customers acted like you, then telemarketers would just go to India or other developing countries or switch to automated systems.

      I guess you're not privy to the automated telemarketing that I've received in Illinois. The actual message is a recording that you have to sit through. At the very end of this message is an option to be removed from the list. BUT YOU STILL HAVE TO SIT THROUGH THE MESSAGE! Now how are you going to fight that?

      You may feel proud that you're visciously fighting back against the telemarketers, but in my opinion you are really only wasting your own time and energy on hate.

    9. Re:Worked for me by Golias · · Score: 4, Insightful

      You're no better than them you piece of trash.
      That's what you are. Trash.
      Utterly wasteful human garbage. You obviously leech off of other peoples' misery
      and try to prevent them from making a living in any way, shape, or form instead of
      just being polite and resolving your issue with them.


      My "issue with them" is that they choose to call me. They are welcome to make a living any way they like, but they are not welcome to call me, and will suffer my wrath when they do. Don't like it? Then don't call.

      It might be aggravating, but there are much better ways to go about it then trying to make
      someone feel awful about themselves.


      I can think of at least three, but none of them are as much fun. They feel awful about themselves after talking to me? Good! They are being awful people, and therefore I'm merely aligning their self-image with reality! Perhaps I will provoke some of them to change their lives in a positive direction.

      Seriously. Prostitutes deserve more dignity than telemarketers. At least a whore is providing a service which is actually desired by her customers.

      --

      Information wants to be anthropomorphized.

    10. Re:Worked for me by Anonymous Coward · · Score: 1, Insightful

      Congratu-fucking-lations. You rejoice in annoying society as a whole. Well, as part of society, let me just take this opportunity to voice my support of you letting us know how little respect you have for the rest of us.

  2. I just don't understand ... by crimethinker · · Score: 3, Insightful
    why the telemarketing companies fight this so hard. I mean, here's a list of people who don't want to hear your sales pitch, so why waste time calling them? I suppose they are worried (justly) about people convincing grandma to sign up so she doesn't get so many "buy this shit now" calls.

    Once and for all, somebody needs to drive this into their heads: it is MY phone, and you may not use it (i.e. call me) without my consent. P.S. refusing to pay $3.50 a month to NOT be listed in the phone book does not mean I consent to have you morons call me.

    -paul

    --
    Pistol caliber is like religion: everyone has their favourite, and theirs is the only right choice.
    1. Re:I just don't understand ... by Darkon · · Score: 3, Insightful


      I suppose they are worried (justly) about people convincing grandma to sign up so she doesn't get so many "buy this shit now" calls

      This is exactly what they are worried about. They don't care about you, me, or Joe Geek who would never buy their crap anyway. They care about concerned friends and relatives signing up the vulnerable people who they bleed dry as their staple source of income. Telemarketing is just a polite term for scamming.

  3. Re:Ironic... by vmcto · · Score: 5, Insightful

    That doesn't mean their calls aren't unwanted... Just not illegal.

  4. What they let in: by ZachPruckowski · · Score: 5, Insightful

    Well, considering charities, political parties, pollsters, and anyone you've had a prior business relationship with can still call you, there is a significant percent of telemarketers who can get through.

    Then there is the fact that to report someone, you have to jump through hoops, and have a lot of information from the telemarketer, most people probably don't report illegal calls if they get them.

    Lastly, I think we need a "Do-Not-Fax" list, as it drives me crazy that people will send vacation offers (that are probably scams) to the office I work at sometimes (which is technically a residential number), and not only does it waste time, it wastes ink and paper. Essentially, we have to pay to get spammed.

  5. Well that's because by Anonymous Coward · · Score: 1, Insightful

    Someone might have already mentioned this, but the reason they are probably getting so many of these calls are because more and more "surveys" are being done.

    I worked for a place as a second job during the summer where we could call and do "surveys" with people. Surveys are OK under the Donotcall list. Our surveys, however, most of the time weren't really surveys as much as a way around the do not call list. Anyone who had half a brain could pretty well tell that these were sales calls disguised as surveys. We didn't ask you to buy anything or anything like that, but we did tell you all about the survey sponsor's product and why it was sooooo much better than the competitors. Things like that. I would say there were only 1 or two legitimate surveys that that survey company actually preformed. Those legitimate ones were actually about how you were treated or how the company was doing. The rest were sales pitches in disguise. It was horrible.

    I think this is why a lot of people are saying they are still getting calls, though I haven't rtfa. They get these surveys that are sales pitches and consider them to be sale calls. I think the majority of people do not realize that surveys DO NOT COUNT for the do not call list

  6. Now the question is... by stubear · · Score: 2, Insightful

    "More than half of registered consumers say they're still getting unwanted calls, according to a recent phone survey." ...was this phone survey unwanted as well? Nothing would be more ironic than an unwated phone survey about unwanted phone calls.

  7. Illegal Telemarketers by ilyaaohell · · Score: 2, Insightful

    The problem is that a very large proportion of these telemarketing companies are dodgy, unprofessional, and sometimes illegal. Just like e-mail spam companies.

    Most of the telemarketing phone calls I recieved had to do with me sending them $200 as an entrance fee for a contest for a trip to Jamaica, and things of that sort. Do you really think they'd take you off their "list"? Chances are they have no list at all.

    --
    UNIX: A computer user is defined as a programmer. WINDOWS: A computer user is defined as a consumer.
  8. Re:No phone calls but... by taustin · · Score: 2, Insightful

    Snail mail ads are easy to deal with. The Post Office has a "Form 1500", or application for prohibitory order, that you can file with a copy of any ad you consider obscene. Note that it is at the sole discretion of the recpient to decide what is obscene. The Post Office is not allowed to question it. The Supreme Court case law was over a dry goods catalog.

    Once you file it, the Post Office is specifically required to compel the sender to stop sending you ads.

    Or, you could just fill them all out and send them in. It costs them about $50 to pull a full credit report on you. This is a bad idea on cards that have an annual fee, of course, unless you're sure they'll reject you.

  9. Hi spammer! by freeweed · · Score: 2, Insightful

    Spammers say the exact same things you do.

    I don't want either you of contacting me, ever. Period. Never.

    Why is this concept so difficult to understand?

    --
    Endless arguments over trivial contradictions in books written by ignorant savages to explain thunder in the dark.
  10. Punching in the face by typical · · Score: 2, Insightful

    Tell you what. Suppose we have a new rule that anyone who wants can punch you in the face. But you can make any one person stop by saying "Don't punch me any more, please!"

    Asking to be removed from a telemarketer's list is kind of like that, except they can punch you from anywhere in the world.

    Now do you see why people get pissed off?

    --
    Any program relying on (nontrivial) preemptive multithreading will be buggy.