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Knowledge Management for an IT Department?

Posted by Cliff on from the improve-your-staff's-organizational-skillz dept.

Laurentiu asks: "In every IT department out there there's a wealth of heterogenous information floating around: code snippets, HOWTOs, FAQs, docs, spreadsheets, post-it notes etc. Asking Joe where he put that file won't work forever. So what is, in your experience, a good way to manage this knowledge? And what software would you recommend for such a task?"

5 of 90 comments (clear)

  1. Bongos. by riffzifnab · · Score: 2, Funny

    Bongos.

  2. We... by Anonymous Coward · · Score: 1, Funny


    When we need to know something at work, we call TripMaster Monkey! He knows everything!

    1. RE: We... by Ignominious+Cow+Herd · · Score: 2, Funny

      Ooh, I wouldn't like that. It'd take all the mystery out of life.

      --
      Lump lingered last in line for brains, and the ones she got were sorta rotten and insane.
  3. Post everything to usenet by Anonymous Coward · · Score: 1, Funny

    Then search with Google Groups. There are thousands of abdanoned groups out there for you to choose from.

  4. Re:MediaWiki by DaoudaW · · Score: 2, Funny

    MediaWiki ended up being easier to install and more powerful to boot.

    Okay, I give up ... I've installed a wiki before, but how do you boot a wiki?