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Free Gentoo Technical Support

Posted by ScuttleMonkey on from the finally-my-relatives-can-call-someone-else dept.

Anonymous Coward writes to tell us that GenUX is offering free technical support for anyone using Gentoo Linux. I spoke briefly with one of their support staff and he assured me that it would be completely free Gentoo tech support for approximately 2 weeks to help them 'work out the kinks' of their new support system. GenUX is offering this support through both web-based chat and the traditional phone call. I certainly hope this catches on.

8 of 209 comments (clear)

  1. No way! by PopeOptimusPrime · · Score: 5, Funny

    What kind of Gentoo nerd would I be if I called tech support?

  2. "Sir, could you please hold?" by theurge14 · · Score: 5, Funny

    "I apologize sir, our system is compiling. Thanks for holding."

    /obligatory... and ha ha, really I'm a Gentoo user

    1. Re:"Sir, could you please hold?" by eclectro · · Score: 5, Funny


      Or it would be - "Your call is important to us, please hold. Approximate compile time is 24 hours."

      --
      Take the cheese to sickbay, the doctor should see it as soon as possible - B'Elanna Torres, "Learning Curve"
  3. No such thing as free beer by timeToy · · Score: 5, Informative

    Form the press release: "During the initial release of this program, GenUX will be in a testing phase, and will be offering free support during this time"
    Support is free for few weeks, then you have to paid the traditionally high support costs
    http://www.gen-ux.com/catalog

  4. Re:Developer by genux_jcohen · · Score: 5, Interesting

    Yes one of GenUX's goals is to higher Gentoo Developers. Most (all but 1) of the Technical Support Staff is a registered Gentoo Dev.

  5. Re:OSS piracy by genux_jcohen · · Score: 5, Informative

    What OSS Piracy did GenUX commit? Talk to any Gentoo Dev that works with us and you will see all of our code except the closed source (gpl free) compile farm has been released one way or another back to the community. GenUX has even funded paying for Bugs in Gentoo for almost 8 months.

  6. Great! by clrscr · · Score: 5, Funny

    Up to now I had to run down to Wendy's in-between shift changes to get to talk to a Linux developer!

  7. Re:Developer by stevey · · Score: 5, Funny

    I'd love to see you "higher" Gentoo developers. The world needs more tall people ...