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Nitpicking Wikipedia's Vulnerabilities

tiltowait writes "A lot of Wikipedia critics point to hypothetical situations when giving reasons for not valuing the site. Wikipedia even has a 'Replies to common objections' article set up to field these. I'd rather look at some real examples of applying the same level of scrutiny to materials often held up as the Platonic ideal of 'scholarship,' such as peer-reviewed journals, conference papers, established journalism sources, monographs, and print encyclopedias. Even these have disclaimers because they can be can be vandalized or have their reliability and accuracy questioned. As dangerous as it is to trust unverified information, it can be just as bad to make prior judgments discounting information because the source happens to be anonymous. The above examples illustrate that all materials existing along a continuum of valuable information formats. Wikipedia articles can be useful for quickly obtaining factual overviews or as a starting point to further research. But that's just one librarian's opinion. How do tech-savvy people view Wikipedia?"

15 of 545 comments (clear)

  1. How do tech-savvy people view Wikipedia?" by zegebbers · · Score: 5, Funny

    With firefox.

  2. Nailing theses to the library door by tiltowait · · Score: 5, Interesting

    I'm probably in the minority, being a librarian a with a good opinion of Wikipedia. Many (mostly older) librarians, for example, relish their roles as gatekeepers to information. I suppose it comes from the old warden-style approach to protecting books, or some sort of warped view of taking "information is power" as a need to hoard and protect its distribution.

    There is this sometimes misguided need to teach "information literacy," with exaggerated assumptions about "kids believing everything they read online." Recent library conferences have covered this alongside how students learn and use technology -- often with the same sort of bemused condescension that 19th century anthropologists exhibited toward alien cultures. It's unnerving. But teaching others to evaluate information themselves, rather than thinking it's our job to do it for them, is on the right track. History as shown a path towards direct and open access to information, and I see wiki publishing as a direct extension of this trend.

    Librarians, in general, seem stuck on the "omg you can vandalize Wikipedia so it's worthless" argument. Jimbo even got asked, at the last ALA conference, essentially, "What's to stop me from distrupting information in Wikipedia?," by a librarian. And this is the profession so disturbed by book bannings? I just don't see libraries staying relevant if we don't acknowledge the value of blogs, wikis, and other new information formats (and we're not quite there yet).

    Of course, those story links are nitpicks themselves. Library stuff (if it exists on your topic) is of better quality than what you'll find via Google. As for Wikipedia, content zealots -- both snobs and censors -- threaten the open encyclopedia's mission at least as much as the cranks. But there's no need to exaggerate the problems of Wikipedia. Sure, it can get messy, but the benefits far outweigh the costs.

    As another frontiersman was warned, "If you can't take a little bloody nose, maybe you ought to go back home and crawl under your bed. It's not safe out here. It's wondrous, with treasures to satiate desires both subtle and gross. But it's not for the timid."

    So anyway, all of these comments are a bit of a hyperbolism. As a piece on peak libraries I started shows (oh yeah, that's a library science Wiki btw), I'm something of a provocateur at times. It's just that, after spending my early career trying to educate everyone that librarians are "with it", I've discovered that there's just as much of a need to convince librarians to get with the times.

  3. More time wasting by subx2000 · · Score: 5, Funny

    I view it as a great way to waste time at work, mostly.

    --
    -Sub
  4. Re:Editorial control by NanoGator · · Score: 5, Funny

    "The problem that I have had with Wikipedia is that in editing articles on which I am a recognized expert, I have had my edits and entries entirely removed by others who "feel" that these edits were somehow inappropriate, even when I referenced those entries along with results from peer reviewed journals."

    Wow! That sounds just like another website I frequently visit!

    --
    "Derp de derp."
  5. Re:Wikipedia rocks, BUT... by qbwiz · · Score: 5, Informative

    sure it couldn't be cited because the information there is simply too fluid and couldn't be counted on to remain unchanged over time.

    If you're allowed to cite any other web page, why can't you cite a Wikipedia article. As long as you put the date you accessed it in the citation, what information was on the page is even less ambiguous than the webpage.

    --
    Ewige Blumenkraft.
  6. Wikipedia and massive growth. by Anonymous Coward · · Score: 5, Interesting

    One of the things about Wikipedia is that it has become so large and vast in such a short time. Just three years ago Wikipedia only had around 50,000 articles. Last year it only had 300,000. It has grown so fast that it is now the 35th most visited website acording to alexa, and searching for Wikipedia gives over 300 million results.

    Wikipedia has literally appeared out of nowhere in the context of the Internet and printed encyclopedias. It is already the most popular online reference work in terms of linkage and hits per month.

    Its the fact that Wikipedia is so big, yet still relavtivley new that many people are skeptical of it, but I have been with Wikipedia for a long time and have appreciated its value, by around 2010 Wikipedia will have millions of articles, and people will have gotten used to its power. Anti vandal techniques are being developed, there is a dedicated vandal fighter program and there is now almost 600 administrators patrolling it.

    Wikipedia is a monster, and it is carving out the internet. The World wide web will soon split into two webs, the Wiki web, and the Loki web.

  7. Re:Editorial control by Yahweh+Doesn't+Exist · · Score: 5, Insightful

    nice speech, but the truth is not democratically accountable.

  8. Re:Editorial control by nine-times · · Score: 5, Insightful
    The only thing is, who certifies? Who decides who's smart enough to be an authority, and who isn't? I've known professors who should have their work overwritten by college freshmen. Do we want those professors censoring smart people because they disagree?

    I do rather like the idea of having some sort of editorial process to the wikipedia. Whenever this issue of "trustworthiness" has come up, I've always had the same hesitating suggestion: branch the wikipedia so that there's something like a "stable branch". Keep the wikipedia as it is, but it'd be nice if there were some kind of designated "editors" that could integrate the changes better, make sure the work is coherent, correct, etc. and put out the edited version as the "stable" version which would lag a bit behind from the "unstable".

    Of course, such a thing would be a logistical nightmare, and it's damn near impossible. However, I think it would be appreciated by a lot of people if some editorial process could be worked in somehow.

  9. My thoughts by Raul654 · · Score: 5, Informative

    (Dislaimer - I'm a wikipedia administrator, arbitrator, and the "featured article director" -- I choose the featured articles you see on the main page every day)

    Last week I was a guest speaker for a group of education graduate students about Wikipedia (the course was on technology use in education; wikipedia was part of the curriculum). Before the lecture, sent them a few items I thought they should read - objective studies of Wikipedia's accuracy done by impartial, outside organization. Here's what I sent them:

    ----------
    1) "A group of students in the Graduate School of Library and Information Science at the University of Illinois has published a paper entitled "Information Quality Discussions in Wikipedia" (PDF format). The focus of the paper was on assessing the IQ of Wikipedia featured articles -- in this case, IQ stands for "information quality" -- when compared to other samples from the project, including featured article removal candidates, pages marked as NPOV disputes, and a selection of random pages. According to the paper, the study showed how seriously the Wikipedia project views issues of article quality. The authors concluded that as a quality standard, the featured article process "is not ideal, but it does seem relatively rigorous." They also noted that the process is not as resource-intensive as other possibilities, such as blind judging." - http://en.wikipedia.org/wiki/Wikipedia:Wikipedia_S ignpost/2005-08-01/Featured_content
    PDF of research paper can be found at: http://www.isrl.uiuc.edu/~stvilia/papers/qualWiki. pdf

    2) An article comparing the WP to Brockhaus and Encarta has appeared in issue 21/04 of C't, a major German computer engineering magazine. It is titled /Lexika: Wikipedia gegen Brockhaus und Encarta/, starting on p. 132 - http://meta.wikimedia.org/wiki/Wikipedia_vs_Brockh aus_and_Encarta
    Full survey results can be found at: http://mail.wikimedia.org/pipermail/wikipedia-l/20 04-October/035339.html

    3) "As publicly editable sites, Wikis are vulnerable to vandalism. We've examined many pages on Wikipedia that treat controversial topics, and have discovered that most have, in fact, been vandalized at some point in their history. But we've also found that vandalism is usually repaired extremely quickly--so quickly that most users will never see its effects." - IBM study of Wikipedia - http://researchweb.watson.ibm.com/history/results. htm

    4) Computer Science professor (and minor geek rockstar) Ed Felton (http://en.wikipedia.org/wiki/Edward_Felten) posted in his blog about a
    small-scale survey he did of Wikipedia: http://www.freedom-to-tinker.com/?p=674
    -----------------

    As far as my personal interactions - as featured article director, I can say first-hand that we've been hitting really hard on the need to have inline cited sources in the article text. It's been an explicit requirement for featured articles for some time now (9-12 months or so). In many ways, this makes our content much more trustworhty than most other information sources.

    Furthermore, purely from personal experience, I can say there's something to be said for the expert-hobbyist. For example, the "best" writer on wikipedia (in terms of number of featured articles written) is a 17 year old from New Jersey who writes long, thorough, well referenced, accurate articles on, erm, British and the Bri

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    To make laws that man cannot, and will not obey, serves to bring all law into contempt.
    --E.C. Stanton
  10. Re:Encyclopedia != Community by John+Nowak · · Score: 5, Insightful

    This is just bullshit.

    First off, not all sides must be represented. The page on Earth doesn't talk about the "Is it flat?" controversy. Loony opinions are absolutely NOT represented on Wikipedia. That issue has come and gone many times. No one talks about Pat Robertson's side of the story on Wikipedia.

    Secondly, a lot of the edits on wikipedia are done by students and faculty of academic institutions. I don't consider these people "losers" because they're contributing to our base of information. I consider them an important asset to society.

  11. Re:Encyclopedia != Community by interiot · · Score: 5, Informative
    First, because Wikipedia is governed by a policy called NPOV, or Neutral Point Of View, which is interpreted to mean that an encyclopedia must reflect all perspectives on any subject.

    Not to nitpick, but NPOV is only one of three supreme rules, the other two being No original research and Verifiability. They must be all taken together, no one trumps the other.

    So, if you're an expert, add a "Sources" section with references to back you up, that prove that your statements aren't just things that you believe, but are indeed the consensus of the experts in your field. "No original research" means that, in fact, Wikipedians explicitely are NOT equiped to judge whether something is an expert consensus or not. So, as long as you back your statement up with published sources (just as you'd do in an academic paper), you should be fine.

    Also, if someone reverts you, and you know you're right, don't back down. Everyone on Wikipedia needs to be both bold and civil. Go to the "discussion" part of the article, explain that you're an expert, explain that you think this is also the consensus of other experts, and if they're being civil, they'll welcome your edits with open arms.

  12. Re:Editorial control by sdedeo · · Score: 5, Insightful

    I wonder which article this was. I've never had this problem at all, and I've contributed to dozens of articles, both in science (I'm a Ph.D. in astrophysics), and in politics (where I have worked on "hot button" topics like the ACLU.) I have certaintly had occasional issues with people, but it's actually quite rare. In general, contentious but well-sourced material that belongs in an article, stays in an article, and people who try to remove it are considered vandals by the community and dealt with accordingly.

    Reading between the lines of your post, it seems entirely possible that your edits, even if they were sourced by peer-reviewed journals, were inappropriate for the articles you edited. Wikipedia is not meant to be a series of technical review articles. The information you added may well have been considered at an inappropriately high level, it may have just been "too much" (articles are not supposed to grow without bounds) or, indeed, you may have added too much information about only one side of a contentious topic -- in the third case, people are likely to worry that you are subverting NPOV. (Adding detail to one side of an issue but not the other is probably the most tricky aspect of wikipedia -- I personally think it's OK, but it does, reasonably, set off people's NPOV alarms.)

    --
    Protect your liberties. Donate to the ACLU
  13. Re:Good for casual use; not for serious research by Lulu+of+the+Lotus-Ea · · Score: 5, Informative

    This has a rather painfully simple technical solution. Just demand that your students cite specific version of an article by URL. For example, the *current* article on Slashdot at Wikipedia is:

        http://en.wikipedia.org/w/index.php?title=Slashdot &oldid=24939679

    Someone will probably modify the Slashdot article itself in the next five minutes. But the URL I give will retain unchanged forever. Of course, if the edit someone does in five minutes improves the information, my snapshot URL won't present the improvement. But then the future improvement isn't what your students read either.

  14. How could anyone possibly deface wikipedia? by floamy · · Score: 5, Insightful
  15. Enter Adam Smith.... by Quadraginta · · Score: 5, Insightful

    The only thing is, who certifies?

    It's only top-down designers who face this perennial conundrum, you know. If you free yourself from the narrow confines of socialist thinking this problem is easy to solve: let a free market assign the appropriate value of Wikipedia information, just as it successfully assigns the appropriate value of bazillions of commodities from 1/8" copper tubing to expertise in brain surgery.

    How could that work? Simple, if Wikipedia could figure out a way to let users bid to pay for information, and let experts (or random wannabes) bid to sell information, and connect them up. The ol' invisible hand would rapidly solve the problem of assigning an appropriate value to every article and every author in the Wikipedia.

    Users for whom information is mission-critical, e.g. who will be testing the truth of that information most severely, would end up offering the highest price for it. So, information that consistently proves reliable and accurate in actual use (and not just in some academical opinion) would fetch the highest price. Similarly, experts who really are expert, who can easily provide the high quality information, are going to end up commanding the highest fees, fees which will encourage them to provide more of those tasty nuggets. Lonely groupies who merely browse and argue without actually using the information in the real world won't be paying high prices, so they will have little effect on the nature of the supply. Flamers who supply plausible-sounding but useless or misleading garbage will quickly find the price of their product falling to peanuts.

    In other words, I think the essential flaw in Wikipedia is that it is free, because in the real world things that are free usually end up being worth the price (i.e. nothing), because there is, indeed, as you point out, no clearly reliable way to ensure that noise and froth do not swamp what's actually valuable.

    That being said, it's hard to know how Wikipedia could change this. Aside from its philosophical blinders, which probably prevent it from understanding the nature of its dilemma and the solution, it is difficult to make appropriate micropayments. No Wikipedia article is worth, say, $2 for a look, or $50/year for a subscription. But would I pay a nickel for a look, if I could pay instantly with just a single mouse click? I might indeed. Especially if I knew that the price was set by market demand from people who had to put up their own money to get the information, which goes far to guarantee that the information has proven worth the price when actually used.