Digital Camera Failures

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Posted by ScuttleMonkey on Monday October 10, 2005 @04:07PM from the on-their-best-behavior dept.

An anonymous reader writes "In the past week, four major camera makers have quietly published service advisories admitting their digital cameras are dying. In each case, the flaw appears to involve Sony CCD sensors using epoxy packaging that eventually lets in moisture. Sony's own cameras are among those affected, and the company also has dozens of affected camcorder models. Sony is believed to be picking up the tab for the repairs for the other camera makers as well, regardless of warranty status. (If true, a laudable approach.) Given the large numbers of cameras that are potentially involved, this can't be good news for Sony, who apparently already is expecting losses, and who has also recently announced major layoffs."

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Re:Dammit!! by Milkyman · 2005-10-10 16:19 · Score: 5, Informative

its not the LCD its the CCD, the sensor that picks up the light through the lens, i have one of the effected camcorders and it just shows and records blackness.
Re:Dammit!! by LoverOfJoy · 2005-10-10 16:55 · Score: 5, Informative

If you go to the US site there is information about a return there, too. Here's what I found about my Cannon A75.
It has recently come to our attention that the vendor-supplied CCD image sensor used in this Canon digital camera may cause the following malfunction: When the product is used in recording or playback mode, the LCD screen and/or electronic viewfinder may exhibit either a distorted image or no image at all. While reports of this malfunction have been rare in the United States, we have determined that it may occur if the product is exposed to hot and humid environments.
Effective immediately, and regardless of warranty status, Canon will repair, free of charge, products exhibiting the above-mentioned malfunction if the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair.
U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to carecenter@cits.canon.com
This information is for residents of the United States of America and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.
We sincerely apologize for any inconvenience caused by this issue, and appreciate your understanding in this matter. Thank you for your support and patronage of Canon products

found here: http://consumer.usa.canon.com/ir/controller?act=Pg ComSmModDisplayAct&keycode=2112&fcategoryid=221&mo delid=9828act=PgComSmModDisplayAct&keycode=2112&fc ategoryid=221&modelid=9828
Full list of affected cameras by achurch · 2005-10-10 18:12 · Score: 5, Informative
. . . just for the hell of it: (includes Japanese models as well)
Digital still cameras
- Canon:
  - Digital IXUS V3, Digital IXUS II, Digital IXUS II2
  - IXY DIGITAL 320, IXY DIGITAL 30, IXY DIGITAL 30a
  - PowerShot A60, PowerShot A70, PowerShot A75, PowerShot A300, PowerShot A310
- Fujifilm:
  - FinePix A303 (serial 3100****, 3101****, 3JA4****, 3JA5****)
  - FinePix F410 (serial 3100****-3105****, 32A1****, 32A6****, 32A7****, 32A9****)
  - FinePix F700 (serial 3312****, 3313****, 33A0****, 3402****, 34A1****)
  - FinePix S2Pro (serial 310110**-310115**, 320000**-320008**, 330000**-340001**)
- Konica Minolta:
  - DiMAGE 7i, DiMAGE 7Hi, DiMAGE A1, DiMAGE F300, DiMAGE S414, DiMAGE Xi, DiMAGE Xt, DiMAGE X20
  - Digital Genba Kantoku DG-2, DG-3Z, DG-4W
- Sony:
  - DSC-F717
  - DSC-P2, DSC-P7, DSC-P8, DSC-P10, DSC-P12, DSC-P31, DSC-P32, DSC-P51, DSC-P52, DSC-P71, DSC-P72, DSC-P92
  - DSC-U10, DSC-U20, DSC-U30, DSC-U60
  - DSC-V1
  - MVC-CD250, MVC-CD400, MVC-CD500
  - MVC-FD100, MVC-FD200
Digital video cameras
- Canon:
  - Elura 40 MC, Elura 50
  - FV40, FV50, FV300, FV400
  - IXY DV3, IXY DV5
  - MV5i, MV5i MC, MV6i MC, MV600i, MV630i, MV650i, MV700i, MV730i, MV750i
  - ZR60, ZR65 MC, ZR70MC, ZR80, ZR85, ZR90
- Sony:
  - CCD-MC100
  - CCD-TRV106K, CCD-TRV107E, CCD-TRV116, CCD-TRV118, CCD-TRV128, CCD-TRV218E, CCD-TRV228, CCD-TRV228E, CCD-TRV318, CCD-TRV328, CCD-TRV418, CCD-TRV418E, CCD-TRV428, CCD-TRV428E
  - DCR-DVD91E, DCR-DVD100, DCR-DVD100E, DCR-DVD101, DCR-DVD101E, DCR-DVD200, DCR-DVD200E, DCR-DVD300
  - DCR-HC14E, DCR-HC15, DCR-HC15E, DCR-HC16E, DCR-HC18E, DCR-HC20, DCR-HC20E, DCR-HC30, DCR-HC30E
  - DCR-IP5, DCR-IP5E, DCR-IP7E, DCR-IP45, DCR-IP45E, DCR-IP55, DCR-IP55E
  - DCR-PC101, DCR-PC101E, DCR-PC101K, DCR-PC103E, DCR-PC105, DCR-PC105E, DCR-PC105K, DCR-PC106E, DCR-PC107E, DCR-PC108, DCR-PC108E, DCR-PC115, DCR-PC115E, DCR-PC120, DCR-PC120E
  - DCR-TRV14E, DCR-TRV16, DCR-TRV16E, DCR-TRV18, DCR-TRV18E, DCR-TRV18K, DCR-TRV19, DCR-TRV19E, DCR-TRV22, DCR-TRV22E, DCR-TRV22K, DCR-TRV24E, DCR-TRV25, DCR-TRV25E, DCR-TRV27, DCR-TRV27E, DCR-TRV27PK, DCR-TRV33, DCR-TRV33E, DCR-TRV33K, DCR-TRV33PK, DCR-TRV38, DCR-TRV38E, DCR-TRV39, DCR-TRV40, DCR-TRV40E, DCR-TRV50, DCR-TRV50E, DCR-TRV147E, DCR-TRV240E, DCR-TRV250, DCR-TRV250E, DCR-TRV255E, DCR-TRV260, DCR-TRV265, DCR-TRV265E, DCR-TRV340, DCR-TRV340E, DCR-TRV361, DCR-TRV460, DCR-TRV460E, DCR-TRV461E, DCR-TRV740, DCR-TRV740E, DCR-TRV840, DCR-TRV940, DCR-TRV940E, DCR-TRV950, DCR-TRV950E
  - DCR-VX2000, DCR-VX200E, DCR-VX2100, DCR-VX2100E
Professional camcorders
- Sony:
  - DSR-250, DSR-250P
  - DSR-PD150, DSR-PD150P, DSR-PD170, DSR-PD170P, DSR-PDX10, DSR-PDX10P
Other products
- Sony:
  - Clie PEG-NZ90