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Free or Open Source ITIL Tools?

Posted by ryuzaki0 on from the software-searching dept.

alister writes "Like a lot of people, I've completed an ITIL (what's that?) Foundation Certificate and am looking to put it into practice. Picking the right tool for an ITIL implementation makes life a lot easier, but I can't find many around. I'm wondering if there are any free or open source software that helps an ITIL implementation, or if not, recommendations on a tool for a medium-sized (40 IT staff, 1200 users) organisation. There's a lot of software out there, but most of it is designed for organisations with hundreds of IT staff... and priced accordingly."

1 of 40 comments (clear)

  1. Rule for good technical writing by Will_Malverson · · Score: 5, Insightful

    Never use an acronym without defining it. Telling someone they can look it up doesn't count.