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Email Turns 34

34019 writes "The original Gmail engineer, Paul Buchheit, reminisces on the creation of email, and how he designed Gmail in hopes of it improving the way we communicate. From the article: 'Of course that wasn't the only reason why I wanted to build Gmail. I rely on email, a lot, but it just wasn't working for me. My email was a mess. Important messages were hopelessly buried, and conversations were a jumble; sometimes four different people would all reply to the same message with the same answer because they didn't notice the earlier replies. I couldn't always get to my email because it was stuck on one computer, and web interfaces were unbearably clunky. And I had spam. A lot of it. With Gmail I got the opportunity to change email - to build something that would work for me, not against me.'

54 of 196 comments (clear)

  1. It's true by Anonymous Coward · · Score: 4, Funny

    We were plotting against Paul. We were trying to destroy his life, bit by bit.

    -- Paul's former email

  2. Gmail is to email as... by jg21 · · Score: 3, Interesting

    ...Socrates is to Bette Midler.

    1. Re:Gmail is to email as... by Glonoinha · · Score: 3, Insightful

      Quite honestly, if GMail let me drag something into a folder and it would disappear from what is effectively the root, it would become the end-all, be-all of email. Yes - I know I can do stupid shit with tags and whatever ... but at the end of the day, when I fire up email, I don't want the root of the inbox filled with every damn email I have ever received. For whatever reason, perhaps as simple as not wanting whoever is standing over my shoulder when I fire up email see the last 50 emails I got (subject lines, or senders, or whatever) - let me drag that shit out of the root and when I want to see it, I will go to wherever I dragged it. And no, archive isn't the same.

      Hotmail sucks ass, and Outlook Express sucks ass, but despite their being the penultimate of ass-sucking when coupled together - they let me keep the inbox fairly clean so a bunch of incriminating emails aren't on display when I fire up my email.

      --
      Glonoinha the MebiByte Slayer
    2. Re:Gmail is to email as... by Anonymous Coward · · Score: 5, Insightful

      And no, archive isn't the same.

      Why not?
      The point of archiving is to make the inbox a real inbox - a place where all the email you currently need (e.g. new mail, things you still need to take care of). You should have very little mail in your inbox at any given time (I average at ~6). Everything else should be archived and accesed through labels or search. Try it out, it's great.

    3. Re:Gmail is to email as... by Pneuma+ROCKS · · Score: 2, Insightful

      And no, archive isn't the same.

      Right, it is not the same, but archive + labels are a logical extensions of what folders do. If you apply a label to an email and then archive it, it's the equivalent of moving it to a folder named after the label. Click on the label on the left hand list, and it's the same as clicking on an inbox folder. The only difference might be the hierachical structure folders have, but that can be reproduced by applying multiple labels to the same conversation.

      Might not be as friendly as the old file-sytstem-in-my-inbox scheme, but it's definitely more powerful.

      --
      Favorite quote: "
    4. Re:Gmail is to email as... by Anonymous Coward · · Score: 3, Informative

      Have you tried using the 'archive' button on the e-mail once you're done reading them? It's the functionality you are asking for.

      You know, exploring the interface a bit before bitching about it can be useful. And the archive button is actually quite proeminent.

    5. Re:Gmail is to email as... by gfody · · Score: 2, Funny

      just 12,761 unread messages? pfsht.
      I have rules that send all new messages to one of 32 different printers in my building. When I'm walking around I just snatch an email off a printer, skim it, crumple it up and throw it away! If there's something I need I have my assistant do it. Simple as that.

      --

      bite my glorious golden ass.
    6. Re:Gmail is to email as... by rubycodez · · Score: 2, Funny

      I just have /dev/null in my .forward file, since if it's really an urgent matter the sender is going to come and see me later or maybe phone me and immediately get routed to my voicemail (which I manage with a philosophy similar to that of my email). Always remember all technology, including your employer's, is for your comfort and convenience, not anyone elses.

  3. You're all invited! by QuantaStarFire · · Score: 5, Funny

    E-mail is throwing a birthday party! It's next week, the same day as Spam.

    Unfortunately, they agreed that Spam should send the invites. Expect them in your mailbox soon along with the free drugs and Nigerian relatives.

  4. the aol by ToddFFW · · Score: 2, Funny

    wow... i wish i was on the AOL 34 years ago. I bet I could download the whole AOL over my modem in just one minute!

    1. Re:the aol by AndroidCat · · Score: 2

      It was pretty annoying getting those AOL punch cards in the mail all the time...

      --
      One line blog. I hear that they're called Twitters now.
  5. History of the term: Snail Mail? by Anonymous Coward · · Score: 2, Interesting

    Anybody know when the term Snail Mail was first published?

    I have a postmarked envelope from the early 90's mentioning Snail Mail on the front.

    Anybody else?

    1. Re:History of the term: Snail Mail? by esvoboda · · Score: 4, Informative

      You had me wondering about that so I did a search of Usenet posts on Google Groups. I see several references to "snail mail" in 1982 but the archive doesn't go back much further.

    2. Re:History of the term: Snail Mail? by tepples · · Score: 5, Informative

      As I understand it, "Snail Mail" originally dated to the introduction of ZIP codes. Mail without a ZIP code would be de-prioritized and stamped "Snail Mail".

  6. Network email is not 34 by Anonymous Coward · · Score: 5, Interesting

    Acording to wikipedia, network email existed prior to 1971.

    The main contribution that happened in 1971 was the introduction of the "@" symbol and the use of email on ARPANET. But prior to 1971 there was email being sent between computers.

    From wikipedia:

    "The early history of network e-mail is also murky; the AUTODIN system may have been the first allowing electronic text messages to be transferred between users on different computers in 1966, but it is possible the SAGE system had something similar some time before."

    I don't wish to take away any from what Ray Tomlison acheived in 1971 which was a great contribution to introduce email to ARPA net and make it really convenient.

    1. Re:Network email is not 34 by commodoresloat · · Score: 5, Funny
      Acording to wikipedia, network email existed prior to 1971

      That's easily fixed; just edit Wikipedia.

  7. ook... by kuzb · · Score: 4, Insightful

    The original Gmail engineer, Paul Buchheit, reminisces on the creation of email, and how he designed Gmail in hopes of it improving the way we communicate.

    Sorry, but I don't buy the google altruistic angle - they did this so they could better serve us ads. This is all about information, and who controls it. I doubt highly that it had anything at all to do with improving anyone's way of life. Google is a corporation, it's primary motive is, and always will be, profit.

    --
    BeauHD. Worst editor since kdawson.
    1. Re:ook... by ShadeEagle · · Score: 4, Insightful

      Doesn't mean they can't make our lives easier while they're at it.

    2. Re:ook... by notthe9 · · Score: 5, Interesting

      Sorry, but I don't buy the google altruistic angle - they did this so they could better serve us ads. This is all about information, and who controls it. I doubt highly that it had anything at all to do with improving anyone's way of life. Google is a corporation, it's primary motive is, and always will be, profit.

      I don't see how Mr. Buchheit's comment that he "designed Gmail in hopes of it improving the way we communicate" negates that Google does things with the intent of making profit. Just because you do something to make a profit, it doesn't mean that you do not have hopes it will accomplish good things.

      If I designed a bridge, I would hope it would help the way people transported. This does not mean that I am not doing it because I wanted to make money. It does not mean I am claiming some kind of altruism. If people didn't think gmail was improving their life in some way, there would be no one to advertise to.

    3. Re:ook... by MysticOne · · Score: 3, Insightful

      I think the engineers often have the best intentions when it comes to their software ideas. Gmail is no exception. I'm confident the engineers really wanted to change the currently accepted webmail paradigm, and they've done a pretty good job with it.

      The management would be the ones interested in making the money, and they usually pick some fairly unobtrusive ways to do it when it comes to Google. If them showing me small text ads relevent to the e-mails I send means I get 2.5+ GB of storage, searchability, encrypted access, etc., I say more power to them. I understand they have to make money, but at least they're not doing it in the traditional ways.

    4. Re:ook... by Slashdiddly · · Score: 4, Insightful

      You mean in the sense pork industry makes life easier for hogs? I mean - yay, free food!

      I know the humanity is still trying to get out of an age where the struggle for physical survival leaves privacy concerns far behind. But that balance is changing. In 20-30 years, when early idealists within Google are long gone and beancounters have taken over, your data is still there. Near its sunset, Google has the potential of being 100x more evil than Microsoft could ever hope to be.

      Move from desktop apps to web services has many advantages that I won't bother repeating. A lot of those advantages are only possible because of shift of control from end user to the service provider. Like any new technology, this is a double-edged sword.

    5. Re:ook... by tomhudson · · Score: 3, Insightful
      In 20-30 years, when early idealists within Google are long gone and beancounters have taken over, your data is still there. Near its sunset, Google has the potential of being 100x more evil than Microsoft could ever hope to be.

      A lot of those advantages are only possible because of shift of control from end user to the service provider. Like any new technology, this is a double-edged sword.
      A valid point, and maybe a good lobbying point to force ISPs to stop blocking ports 80 and 443 so we can all run our own web servers and store all our data on our home boxes, no matter where we ultimately access it from.
    6. Re:ook... by Damer+Face · · Score: 4, Insightful

      Three reasons to work hard at what you do:

      (i) because you enjoy it;
      (ii) to earn money and buy pretty things;
      (iii) to produce something of quality that other people will appreciate.

      I don't see that any of these are mutually exclusive; I don't see that number three has anything to do with altruism, and I don't see how anyone sensible would claim that it does.

      I think most of us who like gmail think that the engineers who designed did so with all three criteria in mind. Unlike some other software projects.

    7. Re:ook... by Slashdiddly · · Score: 3, Insightful

      While the practice of blocking ports is evil and customers should avoid any ISP that engages in it, I don't think personal web servers is a solution. Just like you cannot expect majority of car owners to be their own mechanics (which was the norm early on, btw), you cannot expect moms and pops maintaining private web services. Even if it was easy to do (like plugging in a tivo-like appliance that does webmail), you give up a number of advantages that only an operation benefiting from economies of scale has.

      I think there may be some parallels to history of farming and food production. In the olden days, most people grew/raised their own food. It was difficult and expensive process but it gave you complete control over quality of the food you ate. New technology allowed more centralized production of food and most people gave that control up for convenience and lower cost. While it is arguable whether they also gave up the quality, there is at least a standard of quality that is being enforced through governmental regulation (FDA in the US).

      I think we will see an equivalent of that in the services industry - a regulation body setting and enforcing privacy laws. And before somebody says that we already have those, no, we do not, at least nowhere near the scope and form that they are going to be. All we have now is businesses essentially self-policing each other with empty promises ("privacy policies"). Most security issues are swept under the rug.

    8. Re:ook... by tomhudson · · Score: 3, Interesting
      I don't think personal web servers is a solution. Just like you cannot expect majority of car owners to be their own mechanics
      Most people aren't mechanics, but they can still drive cars, and when they have a problem, they hire a mechanic to service their car. This would be the same thing.

      I like having access to my computer from wherever I am. But now I'm seeing people who know squat about computers who are still capable of running a file server or a game server from their home box. If they can do that (and they can barely figure out how to find a file they've just written and saved) ...

      The only things stopping most people from running a home server are:

      1. They don't see a need to yet
      2. Their ISP blocks ports
      When they DO see a need or a desire, they do it. They get around the port blocking by going to port 8000, or 8080. The first time that they see a coworker who doesn't have to go back home to retrieve a file sitting on their home box will sell them on it.
  8. Great! When will it be out of beta? by fuzzy12345 · · Score: 2, Insightful
    Pardon me for wanting to sign up for it without being 'invited' - a great way for Google to build social web information while maintaining the illusion of a clique.

    I think Google's innovations are great, but the Everything's Beta syndrome, in email, in Usenet news archiving, etcetera... It's all wearing a little thin.

    --

    Everybody's a libertarian 'till their neighbour's becomes a crack house.
    1. Re:Great! When will it be out of beta? by jupiter909 · · Score: 2, Insightful

      Yes they are gathering great social data.

      As for being BETA, who gives a toss honestly? It's just a name given to something. Google's BETA for their Gmail services outshines many other companies stable products. Keyboard shortcuts, nice spell checker, auto completion of address, massive storage, conversation view, etc etc. How may other companies had or even have anything that is is close to that?

      If you worry so much about something being called BETA/ALPHA and so forth, you need re-evaluate your views, are you looking at the functionality of the product or just its name-status, clearly two totally different things. The logic you are showing is like saying a cars performance is bad because it is pink or bright orange.

    2. Re:Great! When will it be out of beta? by fuzzy12345 · · Score: 2
      Do you want to address what I said, or just rebut what you're capable of by twisting my argument?

      To address what YOU said, the 'beta' label implies that it's subject to change (or disappearance entirely) more than even the low standards for permanence on the web. Do you see this as an immaterial consideration in choosing services which we will come to considerably rely upon?

      --

      Everybody's a libertarian 'till their neighbour's becomes a crack house.
    3. Re:Great! When will it be out of beta? by markx16 · · Score: 2, Informative

      What's with all the paranoia?

      The invite system is a neat way to limit the user pool as they expanded the servers and to prevent spammers from signing up for 100+ accounts (and taking all the human-readable ones). It's their way of trying to make every address tied to a human being; hence the system of signing up with a phone number.

    4. Re:Great! When will it be out of beta? by Red+Alastor · · Score: 2, Insightful

      That's stupid. If they want to build your social network, they'll just check who you e-mail often and who e-mail you often. Much easier and much more accurate.

      I just donated 100 invites to this website today : http://www.invitationgmail.info/

      I wonder how they are going to track all my big network of friend. Especially since they refresh my 100 invites daily.

      --
      Slashdot anagrams to "Sad Sloth"
  9. Strange take on history by Jugalator · · Score: 3, Insightful

    How much in that article summary is a Gmail ad, and how much is about the history of e-mail?

    Hmm, better go RTFA...

    Hmm, now wait a minute! It's on Google's blog.

    And it still just talks about Gmail.

    --
    Beware: In C++, your friends can see your privates!
  10. Re:I try to avoid it by VJ42 · · Score: 2, Informative

    How is IRC "officially dead"? I still use it and the servers are usually quite busy. IM and IRC are totally different. I use IM for talking to people I already know, but I use IRC to talk new random people. IRC isn't dead it's function has just changed.

    --
    If I have nothing to hide, you have no reason to search me
  11. Credit where credit is due by broothal · · Score: 4, Informative

    I appreciate all he's done for Gmail, but he can't take credit for their excellent spam filtering. That credit should go to Steve Linford and XBL from the Spamhaus project. As stated before, Gmail uses XBL to filter out spam. Needless to say - the XBL is pretty cool.

  12. World's oldest email address? by PapayaSF · · Score: 5, Interesting

    So, does anyone still have a working email address from 1971? If not, I wonder who has the world's oldest currently working email address?

    --
    Q: What does the "B." in Benoit B. Mandelbrot stand for? A: Benoit B. Mandelbrot
  13. Outlook is the bane of email by fossa · · Score: 2, Insightful

    MS Outlook is the bane of my email existence. Its inability to group conversation threads encourages replies to include the conversation in its entirety. Its insistence that the reply precede the original drives me batty. I have not used GMail, but that "conversations" thingy looks moderately interesting, if it can display more than a single line of previous messages... Why not an email interface more like IM for conversations? Cut out the redundant headers and signatures. Oh wait, MS Outlook doesn't do the standard "-- \n" signature prefix. Lack of PGP/MIME support just kills me.

    Can't remember where I saw this:

    Because it breaks the thread of conversation.
    Why is top posting bad?

    Also, I'd like a clearer picture of who sent it, who got it (the Cc: list), and when they sent it. I find this very difficult in MS Outlook which I use at work for various reasons mostly outside my control.

    On a slightly different note, there is little I hate more than receiving an email that's been forwarded 700 times and having to scroll through a million >>>>> > >> just to see the message (using mutt for these forwards; perhaps MS Outlook doesn't display all that preceding crud, I don't know).

    In conclusion, Outlook has done more to make email a painful experience than Sat^H^H^HAlan Ralsky himself.

  14. Gmail turns 34 by AlbertEin · · Score: 3, Funny

    Maybe google is waiting for gmail to turn 34 in order to promote it to a finale release and left the beta in the past.....

  15. Re:Calender by Anonymous Coward · · Score: 3, Funny

    Your calendar needs spellcheck.

  16. E-mail's not good for critical messages by October_30th · · Score: 3, Insightful

    E-mail's fine and dandy. However, thanks to spam (or, more specifically, the self-righteous, over-zealous spam blocking lists and filters that have been set up because of the spam) e-mail is not a viable option for delivering critical messages anymore. I still use fax and phone to deliver those.

    --
    The owls are not what they seem
    1. Re:E-mail's not good for critical messages by The+Cisco+Kid · · Score: 3, Insightful

      Email was never a viable option for guaranteed delivery of messages. Its fast, convenient, easily archivable, and has many other fantastic uses and benefits, but guaranteed delivery of critical messages has *never* been one of them.

      And spamming leeches as well as the negligence of certain software makers is directly the cause of the need for admins of servers to restrict the flood. If it *wasnt* for the blacklists email would already be dead - there would be ten thousand spams for every desirable message, and that would just be in mailboxes of the casual/occasional users - regular users would get far more.

  17. Gmail MIME handling behind Yahoo/Hotmail/MS... by agulliford · · Score: 4, Interesting

    Maybe he could celebrate by unscrewing Gmail's MIME handling. That would
    improve the way we communicate. Gmail does not appear to handle recursive
    mime, such as a multipart/related inside a multipart/alternative. Yahoo,
    Hotmail, Thunderbird, Microsoft all seem to manage it ~ Why can't Gmail?

    Example:

    From: someone@domain
    Mime-Version: 1.0
    Content-Type: multipart/alternative; boundary="[BOUNDRY]"

    This is a multi-part message in MIME format with text and recursed Mime alternative.

    --[BOUNDRY]
    Content-Type: text/plain; charset="iso-8859-1"; name="message.txt";
    Content-Transfer-Encoding: 7bit

    This is the text message. Gmail does not even show this.

    --[BOUNDRY]
    Content-Type: multipart/related; boundary="[BOUNDRY2]";

    --[BOUNDRY2]
    Content-Ty pe: text/html; charset=us-ascii
    Content-Transfer-Encoding: 7bit
    Content-Disposition: inline;

    <HTML>This is the HTML message with pictures. <IMG SRC="cid:whatever"></HTML>

    --[BOUNDRY2]
    Conten t-Type: image/jpeg; name="file.jpg"
    Content-Transfer-Encoding: base64
    Content-ID: <whatever>
    Content-Disposition: inline;

    /9j/4AAQSkZJRgABAQEASABIAAD/4QAWRXhpetc

    --[BOUNDRY2]
    --[BOUNDRY]

  18. Silence infidel! by ChePibe · · Score: 2, Funny

    Google is good, good! See, they have the same three first letters! Goo!

    And you're on Slashdot! How dare you disrespect the great Google! Take that talk to Redmond, mister. It's not welcome here!

    (Yes, I'm kidding. No, seriously. I'm kidding. As in not flamebait).

  19. Re:Top posting by October_30th · · Score: 2, Insightful
    Top posting is good because you get to read the reply without having to plow through a pages of useless, old quoted text. If you have the old posts at the end of the e-mail you can still read them for reference, but having them at the top of the e-mail drives me mad.

    Oh, and I've been on the net since 1990 and even back then I couldn't understand why people didn't top post.

    --
    The owls are not what they seem
  20. 100 oldest .com domains... by antdude · · Score: 4, Interesting

    Well, not e-mails but there is a list of 100 oldest .com domains.

    --
    Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
  21. Well, he admitted it by Cerdic · · Score: 3, Funny

    "From the article: 'Of course that wasn't the only reason why I wanted to build Gmail."

    People tend to react badly if you come out and say, "strive toward complete world domination by the Google Corporation" ;) .

    --
    Advice for my fellow geeks: before seeking out that threesome you dream of, you might see what a TWOsome is like first.
  22. It works for you ... by roubles · · Score: 5, Interesting
    '... With Gmail I got the opportunity to change email - to build something that would work for me, not against me.'
    It works for you ... but why are you pushing it on all gmail users ?

    Why does any message with the same subject get marked as part of the same conversation ? This is not always desired, and can cause a lot of confusion. This behavior should be configurable.

    I know the gmail has a "delete-nothing" philosophy, but can we still have a keyboard shortcut to move messages to trash ?

    I know google is all about searching ... but sometimes sorting is more intuitive and effecient - especially when there are a boatload of search results ... how about providing the ability to sort email based on certain fields?

    Don't get me wrong. I love gmail. It's right up there with pine and mutt as far as usability is concerned - and thanks to firefox/mozilla, I can use it seamlessly across platforms. I have learn't to live with it's quirks.

    But my point is gmail is still lacking in the area of customization. It's like we all share Paul's gmail.conf file. Just because it works for Paul, doesn't mean it works for everyone else.

  23. Happy, uh, 34th birthday, email by Junior+J.+Junior+III · · Score: 3, Funny

    34 is a round number in base-34 notation. That's why it's so important to observe this anniversary, in case any non-geeks who happened to be misdirected to this page for some strange reason were wondering.

    --
    You see? You see? Your stupid minds! Stupid! Stupid!
  24. Re:Calender by SillyNickName4me · · Score: 2, Insightful

    Integration of calender and email is extremely usefull. Having a PDA and being able to sync to it makes it even more usefull. gmail does neither and somewhat stands in the way of the later.

  25. Early Email Hybred . . . by Anonymous Coward · · Score: 2, Interesting

    I remember in 1974 using IBM's TSO and clists to write messages and print them at distant locations at a large mfg. plant with over 6 million sq. feet under roof and 16,000 employees. Sort of email in - telegraph out, but better than nothing when you could not reach someone by phone, did not have the time to cross a 1700 acre site, needed to give precise information, or wanted a record of what was sent.

    It was a few years later that true email showed up at that company, CCmail on early Macs and something else (? DSmail ?) on the mainframe terminals.

  26. Nothing changes... by jpellino · · Score: 4, Funny

    Apple's # 64, in 1987.
    Microsoft as usual played catch up in 1991, according to WHOIS records...

    --
    "Win treats sysadmins better than users. Mac treats users better than sysadmins. Linux treats everyone like sysadmins."
  27. Love it or Hate it by uiucgrad · · Score: 2, Insightful

    Love it or hate it Gmail was a breakthrough for email by generating a renewed interest in improving web based email. Webmail had been basically the same since what, 1996?, then Gmail comes along and turns it on its head. Everyone is a winner as a result. Yahoo, Microsoft, and Google are now all competing and innovating in an area of the web that had been stangnant for years.

  28. Samuel F. B. Morse invented email by davidwr · · Score: 4, Funny

    It's electronic. It's words. It counts.

    Heck you could even argue it's digital.

    --
    Knowledge is how to play a game, intelligence is how to win, wisdom is knowing what game to play.
  29. Gmail works fine by agulliford · · Score: 3, Informative

    Time to hang my head in shame!! Gmail works fine.

    I made a coding error, missing off the trailing "--"s from the closing boundries. ie: The closing boundries should be:
    --[BOUNDRY2]--
    --[BOUNDRY]--

    It is just that the others mail clients are more forgiving of fools and led me into a false sense that my code was OK. Very sorry to have posted. Andy.

  30. Nice list, did a little more research. by burnttoy · · Score: 4, Interesting

    purely out of boredom I went through the top 10 and with a little help from the wayback machine (which doesn't go far enough back!) here's my results.

    SYMBOLICS.COM - dead, well... it's there but is not much more a place holder
    BBN.COM - blimey! it works!
    THINK.COM - 1/2 dead. links to the oracle "think" project but the original site would've been Thinking Machines Corp Lisp Boxen... miss you guys!
    MCC.COM - dead, 100% dead.
    DEC.COM - links to HP - effectively dead REALLY miss you guys!
    NORTHROP.COM - dead (merged with grumman)
    XEROX.COM - still going strong.
    SRI.COM - seems to still be going & the same org
    HP.COM - now part of the hp/compaq/dec mega corp
    BELLCORE.COM - dead, redirects to telcordia

    Well, 20 years is a long old time in .com land innit. 6 out of the top 10 have basically vanished and been replaced. hey hoe.

    The early bird may catch the first worm but he'll still be hungry by dinner time. or something...

    --
    Time flies like an arrow. Fruit flies like a banana.
  31. Email Turns 34 by GoldenGChild · · Score: 2, Funny

    Oddly enough, the average penis size increased by three inches that year too.