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End User License Gems

satosphere writes "TG Daily has an article on EULA Gems, priceless statements that companies want you to agree to in their End User License Agreement." From the article: "You agree, if purchasing by credit card or charge card, that you permanently and irrevocably waive any and all right to cause a 'chargeback' ... You agree that, if you institute such a "chargeback", it constitutes a material violation of this license, and damages Company in ways impossible to calculate, and with long-term adverse effects to the Company."

20 of 546 comments (clear)

  1. From MS by Anonymous Coward · · Score: 5, Informative

    This is in MOST MS agreements

    You may install and use one copy of the software on one device. You may install multiple copies of the software on one device provided that you have a license for each copy.
    You may install and use a second copy of the software on a portable device for use by only the primary user of the first copy


    It pays to read the ms ones if you have a laptop. This is in Dungeon Siege (I & II), in XP Pro and Home, and Office.

    1. Re:From MS by LiquidCoooled · · Score: 5, Informative

      The MS Office Eula9.chm document states the following:

      Can I make a second copy for my portable computer?
      The End-User License Agreement (EULA) for many Microsoft application software products contains the following sentence: "The primary user of the computer on which the SOFTWARE PRODUCT is installed may make a second copy for his or her exclusive use on a portable computer." If your EULA contains this sentence, then, subject to the conditions mentioned, you may make a second copy of the software. Note that you must be the primary user of the computer on which the software is installed. The primary user is the individual who uses the computer most of the time it is in use. Only that individual is entitled to use the second copy. Furthermore, the software must be installed on the local hard disk of your computer; you are not entitled to make and use a second copy on your portable computer if you run the primary copy of the software from a network server. Finally, only one secondary copy may be made; you may install this copy on more than one portable computer.


      There is a Second copy clause in the MS Office and MS Project Eulas, however in the default MS Windows XP Eula, there is No such provision.

      (I checked C:\WINDOWS\system32\eula.txt for the term primary/second)

      --
      liqbase :: faster than paper
    2. Re:From MS by Anonymous Coward · · Score: 5, Insightful

      I always wondered how they would define portable device.

      I have a carrying strap for my desktop, it's portable. Actually, most systems are portable, as in not bolted to the floor.

    3. Re:From MS by LiquidCoooled · · Score: 5, Informative

      The Eula is taken from the retail version, for additional verification you can look yourself here:

      XP Home license
      XP Pro Edition

      I would assume since product activation kicked in this would be reduced, I still use Office 2000 over here which may explain why mine still says it, I can see issues of needing to call to activate the newer editions "Honest guvner, I'm at home now, its just my office machine got reinstalled 17 times last week, this is totally seperate"

      Anyone care to check if newer versions of Office continue this "Use at home" tradition?

      --
      liqbase :: faster than paper
    4. Re:From MS by Meagermanx · · Score: 5, Funny

      Next time somebody wants to use the computer:
      "Look, I'm sorry, but this copy of Windows is only licensed to the primary user of this machine.
      Hey, don't look at me like that. You're the one who's against piracy! You can't just go around deciding which terms of the EULA you want to adhere to! That would be illegal."

  2. BEFORE YOU POST by Anonymous Coward · · Score: 5, Interesting
    1. Re:BEFORE YOU POST by Anonymous Coward · · Score: 5, Funny

      Clause 1. By posting to slashdot, you agree that you will not RTFA first
      Clause 2. You will discard any intelligble comments and post based on standard stereotypes
      Clause 3. ??
      Clause 4. Profit!
      Clause 5. Beowulf Cluster

    2. Re:BEFORE YOU POST by accelleron · · Score: 5, Funny

      Taken from somethingawful.com: "Interestingly enough, this was the entirety of Gator's EULA: Hahaha, dumbass."

      --
      Genius may have its limitations, but stupidity is not thus handicapped.
  3. Go Blizzard by MachDelta · · Score: 5, Informative

    Love this one they added to WoW. Every once in a while there's a huge fuss about Blizz's "Warden" program. Anyways here's the TOS excerpt:


    A. WHEN RUNNING, THE WORLD OF WARCRAFT CLIENT MAY MONITOR YOUR COMPUTER'S RANDOM ACCESS MEMORY (RAM) AND/OR CPU PROCESSES FOR UNAUTHORIZED THIRD PARTY PROGRAMS RUNNING CONCURRENTLY WITH WORLD OF WARCRAFT. AN "UNAUTHORIZED THIRD PARTY PROGRAM" AS USED HEREIN SHALL BE DEFINED AS ANY THIRD PARTY SOFTWARE, INCLUDING WITHOUT LIMITATION ANY "ADDON" OR "MOD," THAT IN BLIZZARD ENTERTAINMENT'S SOLE DETERMINATION: (i) ENABLES OR FACILITATES CHEATING OF ANY TYPE; (ii) ALLOWS USERS TO MODIFY OR HACK THE WORLD OF WARCRAFT INTERFACE, ENVIRONMENT, AND/OR EXPERIENCE IN ANY WAY NOT EXPRESSLY AUTHORIZED BY BLIZZARD ENTERTAINMENT; OR (iii) INTERCEPTS, "MINES," OR OTHERWISE COLLECTS INFORMATION FROM OR THROUGH WORLD OF WARCRAFT. IN THE EVENT THAT WORLD OF WARCRAFT DETECTS AN UNAUTHORIZED THIRD PARTY PROGRAM, BLIZZARD MAY (a) COMMUNICATE INFORMATION BACK TO BLIZZARD ENTERTAINMENT, INCLUDING WITHOUT LIMITATION YOUR ACCOUNT NAME, DETAILS ABOUT THE UNAUTHORIZED THIRD PARTY PROGRAM DETECTED, AND THE TIME AND DATE THE UNAUTHORIZED THIRD PARTY PROGRAM WAS DETECTED; AND/OR (b) EXERCISE ANY OR ALL OF ITS RIGHTS UNDER SECTION 6 OF THIS AGREEMENT, WITH OR WITHOUT PRIOR NOTICE TO THE USER.


    Nice, no? Of course "WE NOW OWN YOUR COMPUTER GG NOOB" would have been shorter and more to the point, but it doesn't sound nearly as eloquent. :)

  4. Well formatted 1 page version by fuzzy12345 · · Score: 5, Informative
    --

    Everybody's a libertarian 'till their neighbour's becomes a crack house.
  5. Fun but less-than-serious by mcgroarty · · Score: 5, Funny

    While working for a small Amiga publisher, we demanded the buyer's first-born in the software license. In the follow-up product, we asked for the second and for the rights to facilitate production of same. Later at a game company, I inserted the right to pitch a tent and toast marshmallows in the customer's yard, but the text was yanked by the publisher. :(

  6. Heh. by Mister+White · · Score: 5, Funny

    That's hilarious. I think I'm going to start throwing stupid little clauses like that in my EULAs.

    By running the Program, you agree that:
    (1) You will not, under any circumstances, write a bad review about the Program, and;
    (2) Any declaration in which language found to be slanderous of the Program or the Company will result in impossible to calculate damages to the Company. You further agree that you will pay the Company a preset repayment of no less than $50,000 and no more than $50,000,000, within 24 hours of publication of such declaration. Failure to comply will result in death by catapult.

    --
    "Crime fighters fight crime. Fire fighters fight fire. What do freedom fighters fight?" -George Carlin
  7. Bypass/change EULAs in Windows by Anonymous Coward · · Score: 5, Informative

    http://www.geocities.com/external45739/Disagree.zi p

    - Enables disabled buttons (like "Next" even if you don't select "I agree")
    - Makes EULA edit boxes editable again
    - Saves and prints EULAs

  8. Re:Bad EULA's by CosmeticLobotamy · · Score: 5, Informative

    You're kidding, and you're funny, but I'll say it nicely so someone else doesn't say it meanly:

    The GPL is a license to distribute, and not a license for end users. Whether or not there's a legal distinction is beyond the scope of me.

  9. ProCD v. Zeidenberg by Landaras · · Score: 5, Informative

    IANAL. However, I am a law student.

    To respond to your post: actually depending on your jurisdiction, it may be a binding contract. One of the keys is that acceptance of an offer to contract may be manifested by conduct. Some courts have recognized that conduct as running the software and/or failing to return it. However, the EULA is still vulnerable to the doctrine of unconscionability, among other reasons for a court refusing to enforce a contract.

    Perhaps the seminal case on the subject of EULAs is the 7th Circuit Court of Appeals decision ProCD v. Zeidenberg , from 1996. I dissect that case (and my strong opposition to it), in this episode of my podcast.

    Courts have not been consistent with their treatment of EULAs, so what the law is will vary based upon where a case is brought. At the tail end of the ProCD episode I outline some of the ways we can legally fix the damage caused by EULAs.

    - Neil Wehneman

  10. Re:The real question here, is... by mistakenanonymity · · Score: 5, Informative
  11. Read the Termination clause CAREFULLY by Meetch · · Score: 5, Funny

    OSTG may terminate a user's account in OSTG's absolute discretion and for any reason. OSTG is especially likely to terminate for reasons that include, but are not limited to, the following: (1) violation of these Terms; (2) abuse of site resources or attempt to gain unauthorized entry to the site or site resources; (3) use of an OSTG Site in a manner inconsistent with the Purpose; (4) a user's request for such termination; or (4) as required by law, regulation, court or governing agency order ; or (4) for being a smarty-pants and pointing out that this clause of the OSTG license was written by someone who couldn't count up to 4... errr.

  12. That's strange... by noisymime · · Score: 5, Funny

    My copy of MS Office's EULA says:

    Dear user, you are valued and important to the Microsoft Corporation. We understand that you've paid a lot of money for out product and we really appreciate it. We encourage you to share this program with your friends if you find it to be of a high quality and might be of use to them. We also really appreciate any comments and feedback you may have about the software, particularly if you experience difficulty with it. We hope your enjoy using our product.

    Ohhh you mean I'm not meant to edit that file before I install it?

  13. My EULA says... by Simonetta · · Score: 5, Insightful

    My EULA on all my software, regardless of any written or implied language in the 'agreement', is interpreted by me, the primary user, to be:

       
        (1) The possessor of this software, regardless of how the possessor came to be in possession of the software, is entitled to do whatever the fuck they want to with the software. Included but not restricted to: giving the software to whoever the fuck I want, for any or no compensation that I so chose; examining and altering the software in any fashion that I chose; commenting negatively or positively on the quality of the software, in totality or part, in any forum that I chose to, public or private.

          (2) I, the primary user of the software, accept that the maker of the software offers no assurance, either explicit or implicit, that the software in any way, works for the purpose or any purpose that I, the primary user, acquired it for. Nor, do I, the primary user, make any assumptions that the data produced by the software be accurate, correct, realistic, are in any applicable to the purpose that the software was acquired. Regardless of the consequences of the use of this software, the makers or providers of the software to the primary user will hold no liability for any fucking thing that can happen as a result of interaction with the software on any level.


        This is what I am agreeing to when I click on I agree. The lawyers for large software corporations have this incomprehensibly weird idea that anyone would agree to clause #2 without the corporation's acceptance of clause #1.

  14. Sale of Goods Act by Budenny · · Score: 5, Insightful
    The issue is not really whether Eulas are enforceable. Some are, some are not, depending on what they say. The issue is whether a court in your jurisdiction will enforce a clause, whether in a Eula or anywhere else, which is incompatible with the law in that jurisdiction.

    For example, the wonderful example where The Breeder Standard (is this real, and not a joke?) says that you agree to pay them $8k if you try to chargeback. I'm pretty sure this is incompatible with the UK Sale of Goods Act, which gives you various rights, and with other UK sale of goods regulations which limit what contracts may be imposed in the mass market. For example, from a UK Government site:

    "The Unfair Terms in Consumer Contracts Regulations 1999 (SI 1999 No 2083) provide that a term which has not been individually negotiated in a consumer contract is unfair (and hence non-binding on the consumer) if, contrary to the requirement of good faith, it causes a significant imbalance in the rights and obligations of the parties to the detriment of the consumer." There are similar regulations in effect in the whole of the EC.

    There was a discussion some time ago here on whether Apple could, by Eula alone, prevent buyers of OS X from installing it on non-Apple hardware. The issue is the same as the question of whether MS can, by Eula alone, prevent buyers of Office from installing it under Wine.

    The answer in both cases is no: not because of any difficulty with Eulas. But because such linked sales conditions are unlawful under EC competition law.

    In the same way, a Eula condition which placed the buyer in involuntary servitude would not be lawful in the US, not because Eulas are problematic, but because involuntary servitude is unlawful under the constitution. Whatever boxes you check on a Eula, no court is going to place you in involuntary servitude.

    So really, the most helpful way to look a this is not by focussing on Eulas. The thing to focus on is whether the company behaviour and conditions which they are trying to enforce in this way are lawful, regardless how they are enforced. The involuntary servitude example: suppose they had a guy standing at the exit to the store who had you sign a contract in the presence of three witnesses, and under oath. That would not be a Eula, and it would not be enforceable either...