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BBC Shuts Down Internal BlackBerry Service

Posted by ScuttleMonkey on from the but-i-thought-sharing-information-was-good dept.

sebFlyte writes "Silicon.com is running a story on a little problem the BBC is having with their email. Apparently, the BBC has suspended service to all its executives BlackBerrys, because the server software was randomly sending chunks of messages to arbitrary users, thus showing execs each others emails. Not what you want from your remote-working solution, really."

5 of 123 comments (clear)

  1. Memo by raind · · Score: 5, Informative

    Did they not get the memo?

    Service Pack 3 for BlackBerry Enterprise Server v4.0 for Microsoft Exchange is now available for download.

    Please visit http://www.blackberry.com/support/downloads/index. shtml to access the service pack and a list of fixed issues, software updates, and additional information.

    Thank you,

    BlackBerry Software Releases
    Research In Motion Limited
    Telephone: 1-877-255-2377 | (+1) 519-888-6181
    Email: help@blackberry.net
    Web: http://www.blackberry.com/

    --
    Get up!
  2. Re:Ooops by Duhavid · · Score: 3, Informative

    Nope, not suprising at all.

    I worked on a wireless email system once upon a time. Used CDO to talk to Exchange.
    Found out that sometimes the CDO object that represented a logged on user would
    lose it's mind and start thinking it was a different logged on user. Had to add
    in code to keep who that CDO object thought it was representing, and check it each
    time we brought it out to use it. Retire it, create a new one if it was different.

    Course, we caught it in testing, not in the field, lucky us.

    --
    emt 377 emt 4
  3. Re:RIM's stock halted...down $5 on TSX by Gogo+Dodo · · Score: 3, Informative

    Coincidence. The real reason for the trading halt is that the Supreme Court has denied RIM's emergency appeal of the NTP patent verdict.

  4. Nope. by missing000 · · Score: 3, Informative

    From TFA:

    The company said in a statement: "RIM has developed and tested a fix for an obscure bug identified in a specific service pack release for BlackBerry Enterprise Server. The bug was isolated to version 4.02 and does not exist in version 4.03 or other earlier versions. RIM is aware of a single reported incident of the bug and responded promptly with a fix."

  5. Re:What is the big appeal of blackberry? by lucifer_666 · · Score: 3, Informative
    As far as I can tell, RIM do have their own network, and the telecommunications companies are starting up their own equivilant networks as well.

    The major advantage of Blackberry and other "push" mail solutions is the email will appear on the Blackberry as soon as it is pushed to the unit, as opposed to the unit checking the mailbox every X minutes.

    The Blackberry server software is designed to work with Exchange. There are simpler solutions if you only have POP3 mail.

    When Exchange recieves a mail, it passes it to the Blackberry Server software. This software connects via the Internet to RIM's central office, or the telecommunications providers office.

    Then, depending on what services are available to you, the message is "pushed" to the Blackberry over the mobile phone network. I believe it can go by SMS or MMS, and is just a structured message that either contains the email itself, or a link for the Blackberry to download the message over GPRS.

    The biggest dissapointment for me (and the reason RIM is making money) is that you can't seem to connect your own GSM modem to the Blackberry Server software, allowing those messages to be pushed directly from your server. They have to be sent to a third party.

    I, for one, would love to know the SMS or MMS message format that triggers the push capability of mobile phones and PDA's, and I would love to have a go at writing a module myself.