Slashdot Mirror


Australian Do Not Call Register

green-e writes "Looks like us Aussies are finally introducing a national 'Do Not Call' register. Under the plan all telemarketers would be banned from calling homes after 8pm on weekdays and 5pm on weekends. Companies that call a household on the register could face fines of up to $220,000 (AU), which could be legislated early next year. About time something like this should be set up. How effective has it been in the US ?"

12 of 252 comments (clear)

  1. As an Australian I can honestly say by AbRASiON · · Score: 4, Insightful

    It's about time.

    This is awesome and I hope it's enforced thoroughly.
    Sure it's going to cost some people some jobs - but lately the calls have been coming from other countries anyhow.

    Marketing is invasive enough as it is, my number at home is not to be called for any old reason - this is just plain RUDE, 30 years ago you wouldn't dream of this crap happening.

    1. Re:As an Australian I can honestly say by ankarbass · · Score: 4, Insightful

      I'm not on the american register. But, I've noticed several things.

      1) There ARE fewer calls. Fewer companies seem to be willing to risk the fines or pay for the lists.

      2) Companies seem to love to play the "We have a relationship" card much more than they used to. They go out of their way to make sure I know that.

      3) Those that call are much more aggressive. They are using automatic systems to make calls more and more. I seldom get a person directly on the other end. Even though I only get a few calls a month, it is for this and other reasons that I'm ditching my landline and going to voip only.

      With voip it is both easy to have multiple phone numbers that can be changed quickly. Further it's much easier to filter by caller id and completely control how each call is handled. f you don't know the secret personal number which I can change at the drop of a hat, you won't get to talk directly to me ever. I have separate permanent numbers for places I do business with so that they will ALWAYS have to leave a message. Those numbers can take ALL the junk calls they want to dish out because they will NEVER ring a phone in my house. Only my personal voip numbers ring a phone and only if your number hasn't been blacklisted.

      Voip is to phones what email is to postal mail. Your physical address no longer has any meaning and it's easy to set it up so that you control what is coming and going based on how available you want to be.

      --
      Wanted: Clever sig, top $ paid, all offers considered.
    2. Re:As an Australian I can honestly say by dotwaffle · · Score: 3, Insightful

      Maybe it's just me - but I'm really scared by VoIP. Don't get me wrong, I think it's great, and Asterisk is an amazing tool, but if I can set it up, so can Mr. 419-Nigeria-Scam, so can Mr. Viagra-automated-selling-tool. I can see a time when my phone is going to ring every 30 seconds, and it's going to be a marketer from a foreign country who does not recognise the UK's Telephone Preference Scheme.

      I can see trouble ahead.

    3. Re:As an Australian I can honestly say by tpgp · · Score: 4, Insightful
      Well, as an Australian I can honestly say that this will be useless.

      From TFA:

      Market research companies, pollsters, charities and religious organisations are likely to be exempted.


      Riiiiiiggght.... Market resarch companies on the list of exempted organisations?

      I'm also quite sure that Politicians will be exempt from this.

      And quite frankly - the one person I do not want spamming me is John Howard (lying Australian Prime minister)

      This is the phone message he left on many peoples phones prior to the last election:

      JOHN HOWARD (phone message): Hello, I'm John Howard. I've taken the unusual step of contacting you with this recorded message to let you know we have recently announced what our first seven tasks will be if re-elected to office. So on Saturday, I ask you vote for your local Liberal member Peter Lindsay. This is John Howard. Thank you for your time.


      Think about it - will you trust a do-not-call register from a goverment with a prime minister willing to make marketing calls and send email spam through his son's company?
      --
      My pics.
    4. Re:As an Australian I can honestly say by DingerX · · Score: 3, Insightful

      Yes, in the US, I was on the Do-not-call list, and it did kill a lot of the calls I was getting. For a while. Then election season rolled around and I got call after call from these robo-dialing get-out-the-vote thing. Excuse me? You don't even have the courtesy to pay someone to interrupt my day, and you want me to VOTE for your sorry ass? What kind of a mandate are you looking for? "A vote for me is a vote for more automated government intrusions on your personal life!"

      Then someone figured out that "market research" can also be used for marketing purposes. So the calls started coming back:

      Sir, I'm doing a market survey. What do you think of the [em]Gazette[/em]'s new layout and extensive sports coverage?

      The real solution is burn your phone.

    5. Re:As an Australian I can honestly say by ankarbass · · Score: 2, Insightful

      That's always the hypothetical situation that sells so many cell phones. Still, I bet many don't take their cells into the bath with them. Nevertheless, with voip it's easier than with a typical landline. What if your battery is dead in your cell phone and your teenage daughter is tying up the land line, how is your loved one going to get in touch with you? Oh sure, you have call waiting, but what if your daughter just ignores it?

      Almost any pbx can be setup so you can just call it and access it directly if you know where and what to dial to gain access. That's always setup and my "loved ones" know how to use it. Thus, people I trust implicitly will have no problem as they will know the correct sequence of numbers to dial to ring any or all extensions in my house from any number, even a blacklisted one.

      Yes, of course, so could a savy telemarketer, but he'd have to break some laws and quite a sweat to do it. I doubt even the most persistant telemarketer will try calling thousands of times to the same residence attempting to discover which extension gains access and which pin codes get you in.

      But really to be accessible you need to have a cell phone. I had one for a while, but I didn't like it for a variety of reasons so I got rid of it. If I still had one, however, I could integrate it easily into the pbx and then would never have to give my cell phone number to anyone. But, I digress. So, oh my god, we live day to day with the everpresent fear that we MIGHT NOT be able to reach each other in case of an "emergency".

      That's why we have 911 operators you know, so there is someone you can call in an emergency who is trained to help you out. I question whether any situation that doesn't warrant calling 911 is actually an emergency.

      --
      Wanted: Clever sig, top $ paid, all offers considered.
  2. Only not after 8pm? by Anonymous Coward · · Score: 5, Insightful

    ... why not a complete ban on those annoying calls all day?

  3. Re:How effective has it been in the US ? by JumperCable · · Score: 2, Insightful

    frovingslosh has a good point. I probably has been very effective for me since I am very careful about giving out my personal information. Anything that creates a "relationship" with a business or documents that give them permission to have 3rd parties contact me would blow it.

    So I avoid:
    - Prize give away forms
    - Pretty much any freebee that requests name, number &/or address
    - I make sure when my banks or credit companies send out requests to share my information to 3rd parties, I clearly reply back with a firm NO.

    It's kind of like e-mail privacy, only since it's much easier to track the b@stards down, they really do have to prove a prior business relationship or consent given to be called.

  4. "No cold calling" zones. by puke76 · · Score: 2, Insightful

    Meanwhile in the UK, the Trading Standards Institute is extending physical "no cold calling zones" .
    Let's face it, if I want to buy something, I'll do it online or go out and get it. I'm not waiting for someone to come to me with a stack of encyclopedias.. or call me with an amazing offer whilst I'm halfway through my dinner..

  5. Re:No phone, no problem by DarkEdgeX · · Score: 2, Insightful

    Yeah, that's the thing that bugs me about landline phones. Despite how popular they still are there's been very little innovation over the last decade or so. You'd think landline phones would have integrated capabilities such as those you describe for Skype (e.g. - disable ring if phone number isn't in address book, and especially disable ring if caller ID has been disabled by the remote caller). It seems landline phone vendors are more interested in selling you 2.4 GHz or 5.8 GHz (or whatever frequency "teh new" for now).

    Something else I'd love to see is a phone that has a memory slot (compact flash or memory stick or anything really) that you can put a card into either a) to expand the amount of memory available for saving messages and caller ID data or b) providing the primary means of storage for messages and caller ID data (in this case, the phone would probably come with some small-ish 32/64 MB card). Messages would be saved in MP3 format (or OGG even if the licensing allowed it).

    I think if I didn't actually use the landline so much I'd probably ditch it and go 100% cellular...

    --
    All I know about Bush is I had a good job when Clinton was president.
  6. Re:Just use this by jcr · · Score: 2, Insightful

    politely say. "I'm not interested. Please don't call me again at this number. Thank you" and hang up.

    Why politely? They still have to put you on the do-not-call list if you say "put me on your do not call list for all customers, right fucking now, you greasy little motherfucker", which is not only more satisfying, it also helps to make the caller's job less tolerable.

    Telemarketing is a shitty job that no one really wants to do.

    Ah, but that's precisely why it's important to heap abuse upon telemarketers. The more unpleasant the job is, the higher the attrition will be, and the less cost-effective telemarketing becomes.

    I did it when I was in college because I needed the cash.

    I hope the experience was so unpleasant that you'd never consider doing that job again.

    -jcr

    --
    The only title of honor that a tyrant can grant is "Enemy of the State."
  7. Re:Aussies, be careful by pedroloco · · Score: 2, Insightful

    But if calling your house is 'invading your property,' and I don't have the right to do so, aren't you implying that nobody has the right to telephone you without your express permission?

    I'm not the parent commenter, and I'm not a Libertarian, but I would say the answer to that question is "yes." No one has the right to call me without my permission. If I give my phone number to someone else, that may be reasonably construed as my granting permission for that individual to call me. If someone gets my number by looking it up in a book, they have no right to call me as I never granted permission. If a person calls me on the phone that I bought and my answering the phone results in airtime charges, I feel I'm within my rights to demand that the person pay me for the use of my property, airtime and personal time to talk to me (although I've never actually done that... but that's because I rarely answer calls which originate at a number I don't recognize).

    Again, speaking as a non-libertarian, my understanding of libertarianism is that laws should be passed to protect people's personal and property rights as well as privacy. This means that libertarians can support laws which make theft and burglary illegal. I think a law that creates a do-not-call list which makes it illegal for people to use my property without my permission is completely consistent with that view.