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Xbox 360 'Must Sell Out' on Release Day

tlhIngan writes "According to a Norwegian retailer (as reported by Gizmodo), Microsoft's making some peculiar demands during the XBox 360 launch. In particular, each retailer is to get 20 XBox 360 consoles (6 core editions, and 14 premium editions). However, to get the full allocation, they have to ensure they will sell out on the day of release (December 2nd over there)! Plus, each console must leave the store with at *least* two games each. Is Microsoft marketing like the beanie babies again - using 'Sold Out!' as a way to hype the popularity of their machine? It may appear to be, since Microsoft recently slowed down production of the XBox 360 as well."

34 of 132 comments (clear)

  1. That's so frustrating! by Spaceman+Spiff+II · · Score: 2, Interesting
    As an avid gamer I eagerly await each new console's release. I remember how frustrating it was back when the PS2 launched, and darn near impossible to get one on opening day, but it sure looks like that's what's happening here. With Walmart and Target getting between 20-60, I believe, and shortages all over the place, it looks like only a few lucky gamers will get one. Maybe if they cooled it on all the "Win an Xbox 360" things they have going on, more people who really want one can get one on launch day.

    Oh well, I feel for people who want one on launch day, but for the first time ever I think I won't be one. I'm probably gonna hold off until Halo 3 to pick up my 360.

    And of course, I'm getting a Revolution the day it comes out, if I'm here in the States. :-D

    --
    I understand that life's not fair, just why is it never unfair in my favor?
    1. Re:That's so frustrating! by BRock97 · · Score: 4, Insightful

      It's funny, as a guy who has owned and played nearly everything from the Atari 2600 through the Gamecube, I can't help but comment on how underwhelmed I am with this launch. To be honest, there isn't one title that is compelling me to go out and get the 360, which is somewhat surprising. PS2 had Tekken 4, Gamecube had Star Wars, and the XBox had Halo (all fantastic games and worth the price of admission), but nothing is trippin' the old game thumbs this time around.
       
      To be honest, I wish Microsoft would have gulped down a ittle pride and pushed the release back six months. All the press is pointing to the PS3 not being a threat until later in 2006 so Microsoft would still have had that window to establish a strong first response. I would get excited about some of the other features such as the online stuff for FPS and the integrated Media Center functionality, but my mouse and keyboard are too cherished (hear that Microsoft! Let us use our mouse and keyboards and you would have me at "hello") and from what I have read, the Media Center functionality is limited to 720P playback for HDTV content from the media center PC. (Note: I said HDTV playback, not games. I am aware that the 360 can do games up to 1080i, but I would want my video there, too. Plus, they aren't even going to upscale DVDs!)
       
      So, I too will probably wait from something really high-profile like Halo3 to come out. As much as I wanted to get to my local Best Buy at 5 A.M., I think I will pass this round.....

      --

      Bryan R.
      The price of freedom is eternal vigilance, or $12.50 as seen on eBay.....
    2. Re:That's so frustrating! by superpulpsicle · · Score: 2, Interesting

      This is the most overhyped launch of video game consoles ever. It is almost sickening how much frosting is being tossed around by marketing with no games at all. People are just debating over hardware potential. Talk about arguing over vaporware.

      I need to see at least 5 great games on a console before even considering an investment. Keyword is "great".

  2. Bundles. by Guspaz · · Score: 4, Insightful

    "each console must leave the store with at *least* two games each."

    In other words they are FORCING the $700+ bundles that stores like GameStop are trying to force on customers, except Microsoft is ensuring that EVERY retailer in the country does this so that consumers have no choice. Nice.

    1. Re:Bundles. by Otter · · Score: 4, Insightful
      Well, the "choice" is to wait 24 hours instead of jumping into the mosh pit to be one of the first 20 Norwegians in the door on December 2.

      I certainly regard these schemes to use consumer frenzies for PR as degrading to human dignity, but it's not like you have to be one of the idiots trampling each other at 5 am on "Black Friday".

    2. Re:Bundles. by grub · · Score: 2, Funny

      That's right, be a man and buy one only when there's a mod chip available. The longer the wait the less you really care.

      --
      Trolling is a art,
    3. Re:Bundles. by Allison+Geode · · Score: 2, Insightful

      and i got called a troll for saying the cost of the system was $500. (the core system is *not* what most people will want to buy (and even if they do, you still have to buy a memory card, since it has no hard drive, so kiss another $30 away for that, and then you have a function system without a game), and yes, you do need to get at least one game, but if you're getting one, why not two, or at least an extra controller so your friend can play too?

      the cost of a launch console isn't the price on the box. you have to have a game to use with it.... expect to spend at least $500 (in the states at least) before you have an xbox 360 that you can actually do anything with.

      me? i'll stick with last generation until the prices drop to the realm of sanity. i expect that to happen fairly quick. you hardcore people can blow your cash however you like, but the masses won't likely be dropping $500 for a new xbox for little Bobby this x-mas.

    4. Re:Bundles. by PhoenixOne · · Score: 5, Funny

      Am I the only one that got excited reading this? Microsoft expects to have at least two games ready by launch!!!

      --
      Spell cheek you've failed me four the last thyme!
  3. Ah, those crazy retailers by Keeper · · Score: 3, Insightful

    Sounds very much like the retail chains' requirements, not Microsoft's.

    1. Re:Ah, those crazy retailers by interiot · · Score: 2, Interesting

      The "must sell with 2 games" might possibly be reatailer-initiated, but the "must sell out" certainly isn't... if you're a retail store, you want to have slightly MORE stock than is necessary, to make sure that when the n+1 person walks in your door with a fist full of cash, that you have a console to sell them.

  4. Possible reason by theantipop · · Score: 5, Insightful

    Another possible reason they are doing this is that they want to get the machines only in the hands of the hardcore gamers and Xbox fans. Doing so will generate a lot of positive buzz. Along with the beanie baby type marketing mentioned, it could result in a huge second push of sales. That seems a bit far-fetched and conspiracy like, but you never know when it comes to MS marketing.

    1. Re:Possible reason by Bastian · · Score: 4, Insightful

      That seems a bit far-fetched and conspiracy like

      No, it seems to me like exactly what you would want to do if you were a huge corporation pushing a huge product but wanted to create a huge viral marketing campaign without *too* much effort on your part.

      If it really is what MS is trying to do, I think it's a master stroke on their part. The 360 is launching way ahead of any console in its generation, so Microsoft has plenty of time to sacrifice initial launch sales in favor of higher sales in the long run.

    2. Re:Possible reason by KDR_11k · · Score: 2, Insightful

      The drawback is that word of mouth has more time to spread. So if the launch games suckl and the guys who got one are disappointed they have enough time to tell all their friends before they buy one.

      --
      Justice is the sheep getting arrested while an impartial judge declares the vote void.
    3. Re:Possible reason by Gulthek · · Score: 4, Funny

      So far I've been labelled as a Sony fanboy, a Nintendo fanboy and an XBox fanboy. Go figure.

      That's crazy. You are obviously a videogame fanboy.

  5. Then lower the prices by EnronHaliburton2004 · · Score: 3, Insightful

    This sounds silly, but the traditional way to "sell out" of an item is to lower it's price. Keeping the price high by artificial fixed prices means that it's hard to "sell out".

    I briefly considered buying an Xbox360, but then I saw the price. Forget it. My 3 year old computer provides enough game power for my needs. Maybe I'll buy a used console in a year or two.

    1. Re:Then lower the prices by Red+Flayer · · Score: 4, Interesting

      "This sounds silly, but the traditional way to "sell out" of an item is to lower it's price.

      That's the traditional way to sell out an overstock. The 360 won't be overstocked, it will be intentionally understocked.

      "Keeping the price high by artificial fixed prices means that it's hard to 'sell out'."

      They aren't keeping the price high by artificially fixed prices. They are keeping the ideal pricing point high by limiting supply.

      MS needs to justify the high MSRP for the 360... and the high wholesale price. MS doesn't want to reduce the price until late next year. The best way to do that is by showing that there is enough demand that you still sell out at the current price.

      Producers of a unique commodity often limit supply to keep demand and price (by extension) high. My understanding is that MS will be taking a loss on each unit anyway... so if they have to drop the price in the short-term, they'll be hemorrhaging instead of slowly leaking.

      This isn't artificial price-fixing. This is manipulation of the market by restricting supply. It's done all the time with unique goods, and preserves the profit incentive to continue producing innovative goods.

      --
      "Trolls they were, but filled with the evil will of their master: a fell race..." -- J.R.R. Tolkien on Olog-hai
    2. Re:Then lower the prices by ExpressCode · · Score: 2, Insightful
      They aren't keeping the price high by artificially fixed prices. They are keeping the ideal pricing point high by limiting supply.

      I don't think getting a high price was their main goal with restricting the availability. They don't have to restrict the availability of 360s in order to get $500 (or whatever it is). They can simply refuse to sell it for less than their desired price. I think the point is (as an earlier poster commented) to make sure the only people who get a 360 is the person willing to stand in line at 5AM . . . the Microsoft fan who believes the system will be great without having heard the buzz from friends who already own it. This kind of consumer will be more likely to go around bragging about their great system and feed the viral marketing.

  6. It Isn't Really Such a Challenge by Alamoth · · Score: 3, Interesting

    Is this really so lofty of a goal for Mircrosoft to set for their new system. Retailers should have no issue finding 20 reservists for the system. This is similar to the numbers of reservists for most other consoles (XBox, GC, PS2) and is probably a very small portion of the consumer base for any given retailer.

    Each customer must also purchase 2 games. It's obviously a given that everyone will be buying at least one game (Halo 3) and then why not any of the other promising titles that come out with the release. Most (if not all) gamers like to diversify their playing experience.

    The big issue here is the money of course. The premium system already will run $400 and games (I haven't checked the exact price yet) will probably run the standard $50. Anyone who is going to shell out the $400 (or $300) for the system will probably manage to scrounge up another $100 for two games.

    I'll be surprised if Microsoft doesn't manage to sell out the 360 on the first day.

    1. Re:It Isn't Really Such a Challenge by KDR_11k · · Score: 2, Informative

      Halo 3 won't be a launch title, MS announced they'll release that for the PS3 launch. Elder Scrolls 4 Oblivion was delayed as well so how many launch titles do you really want?

      --
      Justice is the sheep getting arrested while an impartial judge declares the vote void.
  7. Illegal by El_Muerte_TDS · · Score: 3, Interesting

    Plus, each console must leave the store with at *least* two games each.

    I'm pretty sure this is illegal in a lot of places. (at least in the nehterlands)

    1. Re:Illegal by caitsith01 · · Score: 2, Informative

      No, grandparent is correct. It is illegal in many places to force a person to purchase one product if they want to purchase another. However, this is typically only the case where the product they actually want (the 360, in this case) has significant market power that is being abused in the sale of the secondary product (the games).

      Fairly typical competition law stuff.

      --
      Read Pynchon.
  8. Oh well by dtfinch · · Score: 2, Funny

    I guess I don't really need to buy an Xbox 360, given the shortage and all.

  9. I'd like to read the agreement by max+born · · Score: 3, Funny

    each shop or chain has to sign an agreement saying that they will sell out of all 20 consoles on the release date (which is December 2 over there).

    Wonder what the penalty is if the retailer can't sell them all?

    1. Re:I'd like to read the agreement by ronjeremysjohnson · · Score: 2, Funny

      They are given shelf space for Nintendo's Revolution.

  10. Comment removed by account_deleted · · Score: 3, Interesting

    Comment removed based on user account deletion

  11. Lack of choices always bad for consumer by Jtheletter · · Score: 4, Insightful
    This is the kind of thing that has always pissed me off about consoles, they bundle the console and force a certain package on you. This means that you end up spending more than you want and getting things you're not interested in. When I got my first xbox it was bundled with Clone Wars/Tetris (no interest) and before that the family xbox was bundled with Jetset Radio (again zero interest). If these games were free with the system, or if there were a choice of games it would be ok, but as it was you were basically forced to pay and extra $55 for games you probably didn't care about. And because of the (IMHO) crappy play value of these games coupled with the huge number of them out there, you could get maybe $5 reselling them to the store.

    Now not only are gamers going to be forced to buy price-inflated bundles yet again, but the store won't even sell them the system if they don't drop another $100+ right then and there for two other games. I suppose if you're set on being a first adopter you'll find something you want but if you really don't care for the release titles and would rather save the extra $65 for Halo3 or something, well tough titty you're out of luck, no system for you.

    Console manufacturers need to find a better way to make back costs w/o screwing over the consumer. If I want to buy just a plain console, one controller and a single game of my choosing then I should be able to. Bundles just artificially increase system prices so M$ can take less of a loss on first-sales. This is no way to treat the customers who are your primary supporters (the first-to-have crowd), although they tend to buy at any price - only making it easier for M$ to take advantage of them. And the artifical scarcity tactic only disgusts and insults me as a consumer. Either sell your product or don't but screwing around with supply to inflate demand only serves to alienate and disappoint people who are already interested in buying your product. Sorry for the rant.

    --
    -- I'm not a pessimist, I'm a realist. It's not my fault that life sucks so much. --
    1. Re:Lack of choices always bad for consumer by Spit · · Score: 2, Insightful

      Now not only are gamers going to be forced to buy price-inflated bundles yet again,

      Nobody's forcing you to do anything. If you don't think the options are worth the money, don't buy. It's that easy.

      --
      POKE 36879,8
  12. At least two games? by KDR_11k · · Score: 5, Funny

    Plus, each console must leave the store with at *least* two games each.

    A thief grabs an Xbox 360, tries to run away. Security holds him. "Sorry mister, but I'm not allowed to let anyone leave with an XBox 360 and less than two games for it!"

    --
    Justice is the sheep getting arrested while an impartial judge declares the vote void.
  13. Applied Marketing Research by blueZhift · · Score: 2, Interesting

    Well it just looks like Microsoft is making use of what marketing research seems to be telling us about human behaviour. Things that are in short supply, no matter the cause, tend to be valued more. There also seem to be more than enough hardcore gamers to create buzz on the first day no matter how much those first 20 360s cost or what the bundles are. You'd think that if people know they're being manipulated this way, they would choose not to participate, but in the end, people want what they want. So it really doesn't matter how artificial the manipulation is, some shops are still going to be mobbed.

    But, given all of the above, they could still come out weak like the PSP launch if they're not careful. As the mantra goes, it's the games that really matter. If they get things like Perfect Dark Zero out on launch day then they've got a shot at a strong launch, if not there will be plenty of 360s on the shelves on days two and three.

  14. It's the games, Stupid by Kozar_The_Malignant · · Score: 2, Informative

    I really don't give a frosty crank about the system. It's the games that matter, and there's nothing out there right now that makes me want to go buy a 360 so I can play it. Right now, I'm far more inclined to put the substantial cost of the latest gen console toward a new HD TV.

    --
    Some mornings it's hardly worth chewing through the restraints to get out of bed.
  15. enforcement by nmec · · Score: 2, Interesting

    how exactly is this going to be enforced, how do they intend to check up on retailers? Surely they could report back to microsoft that they'd sold two games as promised, but just hold the ones people didn't want in the stock room then order a few less over the next few weeks as the excess is sold off 'naturally'

  16. My predictions... by Max+Nugget · · Score: 2, Insightful

    I don't wish ill on the XBox, I think it's generally been a positive influence on the gaming industry. Here's what I think might happen though:

    1. XBox 360 is released, and immediately falls into the hands of the "hardcore gamers." Invariably, most people buy a copy of Perfect Dark Zero as one of their two bundled games.

    2. Those who didn't buy PDZ will tend to be disappointed, as the rest of the XBox 360 game line-up will fall somewhere between "pathetic" and "not bad but I feel like an idiot for spending $700 to play this. Where are the "OMG THAT'S AMAZING!" games???

    3. These gamers, having already spent $700, will be very hesitant to spend money buying any additional games. They MIGHT be convinced to buy PDZ via word-of-mouth, hoping it's the magic game to help them justify the new system the bought.

    4. Many will try to return or sell the 360, looking to back out of their $700 commitment. Anyone who *can* jump ship will try their damndest to do so.

    5. Those who bought PDZ will either be happy with their system purchase, or majorly disappointed, depending on whether the game turns out to be good or not. If they're disappointed, Microsoft's word-of-mouth strategy will backfire. A consumer who is on the fence, thinking "hmmm it's $700 should I go for it," it's only gonna take a tiny little bit of negative buzz to turn them away.

    6. Instead of "it must be awesome it's sold out everywhere," the mindset will be "I'm glad *I* wasn't so crazy as to spend $700 on an XBox 360. That would've been CRAZY." This means they'll need even MORE motivation to buy the system than they did at launch date. The "sold out" strategy, too, has now backfired.

    7. By now it's time for the holidays. At $600-700, the 360 systems won't appear under that many Christmas trees. The ones they do appear under, the people who REALLY wanted them and pushed the limits of holiday funds to get them, will also be the first to return them, when the pendulum swings back the other direction. This is especially the case when these people consider that the PS3 launch is only 4 months away and that $700 of holiday money is the only way they'll be able to afford the PS3. It's a chance at redemption from a bad holiday shopping move.

    8. At this point it's around January. By now, some more "killer apps" or pseudo-killer apps have hopefully hit the market, bolstering the 360. MS will now have 1 or 2 months to build momentum before the PS3 launch starts to loom near. They now have to fight the initial negative buzz AND the additional negative buzz from the holiday season (which will be a disappointment both in sales and marketing effect).

    9. Now it's ~February. Hype is building around the PS3. Pre-orders are piling up. The next-generation graphics the XBox 360 failed to deliver are now the promise of the powerful Playstation 3. Most importantly, XBox 360 sales will grind to a halt for the simple fact that nobody is going to buy the 360 when they can take a wait-and-see approach by waiting 2 months to see what the reaction is to the PS3. And of course the 360 will probably have a price drop to try to better compete with Sony's debut.

    10. The PS3 is released. Sony will no doubt make sure they've got some killer apps on launch, most notably Metal Gear Solid 4. The PS3 will likely live up to most of its hype, or at least definitively deliver to gamers what they thought they were getting with the 360 last year. If Blu-Ray high-definition movies have seiged the market by April, this will be another feather in Sony's hat, even amongst those that don't have HD sets. It's a tipping point, a useless tech spec that makes you nervous about buying the "other" system that only plays mere DVDs.

    11. The console war "proper" begins. Microsoft, battle-worn, will have its cushy lead, but that lead advantage could easily be wiped out if initial PS3 sales are strong, making all of Microsoft's marketing efforts over the past 6 months all for naught. Also of note, targeting the "hardcore" gamers may prove less lucrativ

    1. Re:My predictions... by Max+Nugget · · Score: 2, Interesting

      An addendum: Microsoft may face another obstacle, in that Perfect Dark Zero, regardless of whether it turns into a killer app via word-of-mouth, it does not currently have the hype or awareness level of a killer app game. The Perfect Dark series is not well known in the mainstream, and the hype level just isn't there right now, a mere 2 weeks from launch time. PDZ, thus, won't reach "killer app" status at least until it's been on the market for a couple weeks. This may in some part explain MS's strategy for limiting supply: consumer demand is more likely to peak a few weeks after launch than at the initial launch, and they're just not likely to sell out the large supply they have instantly on launch, given the lack of a pre-established killer app.

      In short, this is the Halo approach, the same approach used on the first XBox. Halo ultimately did generate the kind of buzz that moved lots of systems. Will PDZ do the same?

      If it doesn't, that puts the 360 in the company of the PS2, Dreamcast, Jaguar, 3DO, 32X, Sega CD, and Genesis. What they all have in common is that they all failed to launch with a title that proved to be a killer app. Some of them didn't even attempt to launch with one. Of these, only the Genesis and PS2 would qualify as successes. They both managed to break out the killer app before they were wiped out by their competitors.

      Don't forget, though, for a lot of consumers the Genesis was their SECOND system. The Genesis launch failed to catch their eye, the SNES did (effectively, Nintendo "won" the console war for those people), and then they bought the Genesis. But Microsoft, unless they REALLY get some serious exclusive killer apps late in the game, is not going to manage to sell many PS3 owners on the 360. It's just too expensive. So MS has only a limited time to nab 360 buyers, and the price they pay is that they won't be on equal footing to duke it out with the PS3 on its launch date, because PS3 will have all the limelight at that time.

  17. Japan-style launch by cgenman · · Score: 3, Insightful

    Thank you for saying this.

    The Xbox 360 seems like the first Japan-style worldwide launch: Out of the gate early with few supporting games. Japanese consumers are notoriously technophilic, and in the past have bought systems on the promise of future titles and little else. US consumers have appeared the opposite: punishing the N64 for releasing with just 3 titles (even if one was one of the greatest games ever), and the Saturn for a similarly non-stellar launch.

    Both were going up against competition, though, and that is where the key lies. If Microsoft knows the battle is ahead, as they are waiting for the PS3 to launch Halo 3. For now, they seem contented to launch with what appear to be underwhelming but nice games, and get a few buys before digging in their heels for the PS3 and Revolution launches. Once great games start being sold, we'll have a real battle on our hands. Expect to see blood in Christmas 2006 and 2007. This? This is just the pre-show.