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Sony, Amazon Detail Rootkit CD Buybacks

Posted by Zonk on from the finally-some-customer-service dept.

An anonymous reader writes "Washingtonpost.com is reporting that Sony BMG today detailed a program that should allow customers who bought one of the 52 titles known to be tainted with the company's deeply flawed anti-piracy software to exchange them for CDs of the same title, sans rootkit of course. Oddly enough, Sony is offering those who want to return the CDs the chance to download MP3 versions of the discs, but only after Sony has received the returned discs. Amazon.com also is sending out e-mails to customers who bought the discs, offering to replace or refund them at no cost."

2 of 240 comments (clear)

  1. It is a start... by chord.wav · · Score: 0, Troll

    This is good news I guess.
    Yet, I think they still need to change their policy/behaivor regarding these-but-not-limited-to items for me to like them:

    -Support for non-Sony flash media in digital cameras and other products.

    -Standard power jacks: How hard could that be???? OK this one applies to almost every company.

    -And CSI Miami sucks...

  2. People don't fall for this by eadint · · Score: 0, Troll

    /crazy rant
    Never forgive never forget, boycot SONY until their bankrupt, don't gove Sony any money until thaey do the fillowing
    1) Replace all of the CD's
    2) Publicly apologize for abusing Americans rights on NBC, ABC, and CBS and admit that all DRM is wrong.
    3) admit that Sony is a group of lying lechoris sleazbags that deserve to be spat on and scorned.
    4) a SONY exec need to show up at my house, CLEAN it, and let me kick them a couple of times.
    5) all Sony executives need to be imprisioned with manatory ass rapping by 400 pound black men. /Crazy rant.

    It dosent matter what Sony does, in their eyes they did nothing wrong and they will just be craftier next time.