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Sony, Amazon Detail Rootkit CD Buybacks

Posted by Zonk on from the finally-some-customer-service dept.

An anonymous reader writes "Washingtonpost.com is reporting that Sony BMG today detailed a program that should allow customers who bought one of the 52 titles known to be tainted with the company's deeply flawed anti-piracy software to exchange them for CDs of the same title, sans rootkit of course. Oddly enough, Sony is offering those who want to return the CDs the chance to download MP3 versions of the discs, but only after Sony has received the returned discs. Amazon.com also is sending out e-mails to customers who bought the discs, offering to replace or refund them at no cost."

1 of 240 comments (clear)

  1. Whose IP are they protecting here? by jimson · · Score: 0, Flamebait

    Billy Holiday, Rosanne Cash, Louis Armstring, Frank Sinatra. Why are these CD's getting the rootkiit treatment? I'm drawing a blank here....