Get Out of Voice Menu Pergatory
renx99 writes "I don't know about you, but I hate calling tech support, and the worst if the wait. Paul English felt the same way and has put together a list of shortcuts on how to get to a human quickly. If enough people bypass these phone systems, maybe the big companies will finally get a clue and start providing real customer service again..."
You made a very good, but very subtle, point with your last statement, and I doubt you even realized it.
I rarely make points I'm not aware of, especially alliterative, balanced counterpoints, but thanks for dissing me (and thanks for getting it). :)