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Get Out of Voice Menu Pergatory

Posted by ryuzaki0 on from the useful-bookmarks dept.

renx99 writes "I don't know about you, but I hate calling tech support, and the worst if the wait. Paul English felt the same way and has put together a list of shortcuts on how to get to a human quickly. If enough people bypass these phone systems, maybe the big companies will finally get a clue and start providing real customer service again..."

8 of 343 comments (clear)

  1. Choose now.. by Anne+Thwacks · · Score: 4, Funny
    for a blow on the head with a blunt object press 1,

    for a poke in the eye with a sharp stick press 2

    ...

    for another menu of annoying options, press 9.

    --
    Sent from my ASR33 using ASCII
  2. To reach a customer support representative... by Animats · · Score: 4, Funny

    Left, Up, Left, Left, A, B, Y, Select, Start

  3. Pergatory? Um, yeah by broken · · Score: 4, Funny

    Get out of spelling pergatory... Get an automated spell checker already! =)

  4. If my call were so important to them by Fear+the+Clam · · Score: 3, Funny

    They'd move it to the front of the queue.

  5. Define something please... by eosp · · Score: 3, Funny

    What's this customer service thing I keep hearing about?

  6. Darn!! by geoff+lane · · Score: 3, Funny

    None of the secret phrases was "xyzzy"

  7. Re:A Rather Clean List by Basehart · · Score: 3, Funny

    "I think I read somewhere that on some voice menu systems, a swear word will get you connected to a human. I definitely tried it once, and it did indeed work."

    Cool, so all we need to do is say "fuck" in Bengali, Gujarati, Hindi, Kashmiri, Kannada, Konkani, Malayalam, Marathi, Oriya, Punjabi, Sindhii, Tamill, Telugu and Urdu.

  8. Re:IVR Guide by v0x0j · · Score: 5, Funny
    Evidently you don't work in customer service. Fed-up, pissed off people are who I don't want to talk to. Also, stupid people are who I don't want to talk to.

    I hear you. I am a doctor, and I just hate talking to sick people. They always whine that something hurts, or even worse - they bleed all over you. Geez, if you want to talk to someone, just make sure that you don't have bones sticking out of you.