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Is Fear Reducing the Publicity for Open Source?

sebFlyte writes "Are companies deliberately keeping quiet about moves to open source because they are afraid of the reactions of proprietary vendors they still have relationships with? ZDNet raises and tries to answer this question in a two-part special report, 'Open source behind closed doors'. It comes to the conclusion that, in all probability, companies are keeping quiet to avoid reprisals of one sort or another. One part of the fear of publicizing migrations is nicely summed up in the second part by Tristan Nitot of Mozilla Europe: 'Guys are really shy -- it's the Munich Linux thing. They start talking about it and suddenly Ballmer comes in and twists your arm until you cry.'"

19 of 210 comments (clear)

  1. Yeah! by Anonymous Coward · · Score: 3, Insightful
    "...they start talking about it and suddenly Ballmer comes in and twists your arm until you cry.'
    Because offering an 80% discount is the cruelest thing a vendor can do to a customer, and we all live in fear of it happening to us.
  2. Why go public? by nuggz · · Score: 3, Insightful

    Lets see you have a new idea.
    There is some risk in using it, it might not work, might upset your current suppliers or customers.

    You decide to try it. If you don't tell anyone you have no risk of upsetting your customers or suppliers.

    If it works you get the benefis before your customers know what's happening. If it doesn't work maybe your customers will make the same mistake.

    I can't think of a compelling reason to publicise deployment of opensource technology, except to the shareholders if they want details of strategy.

  3. More likely... by intmainvoid · · Score: 4, Interesting
    More likely what's happening is the IT department sees a need for X, draws up a budget for X with the company's current platform, and gets the budget rejected. So they just do it anyway with the open source solution, present it as a working solution and off you go.

    And of course, when it comes to doing a big deal, companies can always try and get a discount by offering to be a case study for the vendor. So their adoption of the vendor's technology gets some press. When a company adopts an open source solution, there's never going to be the same PR push behind it. You are always going to hear more about things that someone can sell than you are about things you can just download for free.

  4. Nope. by Anonymous Coward · · Score: 3, Insightful

    FUD is the _main source_ of publicity for open source.

    Would you have even known Linux existed if you hadn't heard all this screaming from MS saying "WINDOWS IS BETTER THAN ALL THOSE FREE OPEN SOURCE OSES THAT RUN 80% OF THE INTERNET, NYAH NYAH!"?

    1. Re:Nope. by kesuki · · Score: 3, Interesting

      I would. Because a 'security' patch from my then dialup ISP broke my windows networking based filesharing between my desktop and laptop PC (connected via 10 base T) I spent months in frustration trying to get files to copy between my computers, but then i read about this thing called 'linux' and bought this book on it with slackware.. well slackware and me didn't get along, so searched on the internet, and viola, i heard of this thing called 'FreeBSD' well, the installer was so slick and nifty (to me, at that time) compared to linux, and it had all these handbooks i could use to set up and configure ppp to auto dial, use compression, etc etc.. i got consistantly better dialup results than i ever had with windows, usenet binaries were downloading almost 3 times faster (because of the compression that i had set up in the configuration) and it was all golden, I never dialed out from a windows or bothered to try from linux again, ever. that freebsd box (a lowly 486, with external 56k modem) gave me almost 7 years of use as a dialout box... and when i went to cable modem, I used freebsd (albeit on a k6-2 based system) as my firewall, and even though windows had a zillion problems and issues through those years, my windows experience was delightful and problem free the whole time. All because i had heard of this thing called 'open source' because windows had so many problems for me.

      all because of a security patch from my isp, that turned off a feature of windows that i was using on a daily basis even though it had gaping vulnerabilities.

      yup, i didn't learn about open source because of FUD, it was because windows was broken. all this spyware crap that are causing people to abandom computer in the trash should be causing a dramatic rise in open source adoption too, because the 'easiest' way to secure a windows pc is to take it off the internet, and use an open source pc as your 'internet pc' or even to go so far as to use a CD rom bootable linux distro 'internet' and to use 'windows' for everything else.

  5. Not quite by WindBourne · · Score: 4, Informative

    You live in fear of the 100% markup that you will pay if you go against MS (for all Windows based software, not just MS's). MS has a long history of penalizing those that do not do exactly what MS wants. Yes, MS will offer 80 % off of this years prices to keep you. But they expect high prices next year, and they expect that you will not even toy with OSS anymore. Simply read what Dell had to say at the MS monopoly trial.

    --
    I prefer the "u" in honour as it seems to be missing these days.
    1. Re:Not quite by NineNine · · Score: 5, Insightful

      Here's a little secret kiddo: lots and lots of suppliers are like that. All of the suppliers that we use give us large volume discounts. If they start losing some of our business, they'll try to keep us, but they'll also jack up their prices. Loyalty is rewarded in every aspect of business. Just because this is new to you doesn't mean it's new or at all unusual.

    2. Re:Not quite by schon · · Score: 3, Insightful

      The whole "convicted of abusing their monopoly position" is entirely meaningless. I wish that you lemmings would quit repeating that

      Translation: "I can't actually refute this based on facts, so I'll just insult you all for bringing it up, and then try to make it look like they're victims."

    3. Re:Not quite by killjoe · · Score: 4, Insightful

      Two wrong don't make a right. I know it's fashionable to ignore ethics in American business but that does not mean the consumers are not allowed to complain about sleazy businesses or point out their slimy behavior.

      MS is amongst the top of the sleaziest corporations. YOu can bitch and moan all you want about how people should not be allowed to say that but it's futile. You are not going to be able to silence people who have a bone to pick with a corporation who is working so hard to destory open source and calling people who use and write open source software communists and anti-american.

      What is good for the goose and all that. Why is it OK for Bill Gates to call me a communist just because I like linux but not OK for me to call him a criminal because he (his company) was tried and convicted despite an appeal?

      --
      evil is as evil does
  6. We don't tell the managers by johnjaydk · · Score: 4, Insightful
    To a very large extend we, as IT proffesionals, don't tell the managers that we use OSS.

    They don't understand it and are afraid of things they don't understand.So there is little incentive to inform them. We only really need the managers when we need their approval to buy something. So they only ever hear about things that costs money and gets a distorted view of things.

    --
    TCAP-Abort
  7. Really ? by karvind · · Score: 4, Interesting
    I just searched for earlier slashdot stories:

    Oracle Continues Warming Up to Open Source

    Intel Begins Support for Debian

    IBM Turns to Open Source Development

    IBM And Sony Form Linux Alliance

    Linux Tablet to be Released in Two Days

    There are only few of the many stories. Does it sound if companies are keeping mum about open source adoption ?

  8. But it's not always FUD or hidden M$ conspiracies. by marcello_dl · · Score: 3, Insightful

    It may also be ignorance. Let's say a company whose workforce is accostumed to windows does tech support for some hardware products. One of their clients phone, they have a problem. During the phonecall the client mentions he has linux installed on a partition. Bingo, the tech support guy genuinely think that the problem is an interference or a misconfiguration because of the presence of "that other os".

    Once I offered to backup an old win98 machine with a linux livecd and an usb stick because the system was clogged, and I didn't trust myself to install more drivers on it. People instead were thinking the opposite, with running linux as the risky choice. D'oh!

    Sometimes it works the other way. I phoned my ISP cause "my internet was broken" :)
    Tech support starts talking about configuration, on windows. I cut short: "I am using linux and tested both my installations and one of OSX. My ethernet hub blinking lights says that my network card works, too".
    "So it's the modem or the line" (both their business, and of course it was a line problem).

    --
    ---- MISSING MISCELLANEOUS DATA SEGMENT --- [sigdash] trolololol
  9. Re:Of course FUD works by Anonymous Coward · · Score: 4, Insightful

    And why is it you're not validating user input? Bad data should never have a chance to get to the database in the first place.

    I disagree with the implication that the application layer is the only layer responsable for data intgrety.

    Maintaining a constant database is as important as maintaining a secure network.

    You wouldn't simply install a firewall on your network, ignoring all other security measures and saying "but it's the firewalls job to do that..."

    The same applies to data integrity. Both the app layer and the data layer should do their own validation.

  10. Maybe companies are keeping quiet about by I'm+Don+Giovanni · · Score: 4, Insightful

    their internal tech moves because nobody really gives a damn. It would be the height of arrogance for a company to assume that the world cares whether it moves to open source or any other tech for that matter. Most companies aren't in the business of announcing to the world what their internal tech moves are.

    I don't know what internal tech McDonalds uses, and don't care. McDonalds knows that I don't care, and therefore doesn't waste time bothering to make irrelevant declarations to the world regarding their internal tech.

    --
    -- "I never gave these stories much credence." - HAL 9000
  11. True story. by Anonymous Coward · · Score: 4, Interesting

    In 1996, I was working at a Fortune 500 company, and we were planning to migrate many of our systems from Big Blue to Microsoft. I was in charge of choosing the best C++ tool, and after some meetings with programmers I chose Microsoft Visual C++. We had a conference call with some Microsoft sales people one day, and while there were only 2-3 of us speaking with them, the move to Microsoft was a really big deal in the company, and a lot of people were opposed to it, so there were several big wigs in the room just listening in. Microsoft got on the line, and they immediately started shouting. They asked me questions and then cut me off before I could answer them, they swore at us, and they said that if we didn't choose their product that they were going to go to our managers and show them how daft we were, etc. We were buying the product! After a couple minutes of this, we just sat in stunned silence. It was my meeting, so I said "Alright, I think we're done here." and hung up. I was completely flustered and terrified, and my hands were shaking. We all filed out of the room, and I tried not to look at anyone in the eye. A year later, I was writing Java code.

  12. Competitive advantage by Epeeist · · Score: 4, Insightful

    There is another explanation. I worked for an expert systems company when it was "the next big thing". There were very few reports in the press about companies developing expert systems, though people in the field knew a lot was being done.

    The major reason was that the possibility of getting a competitive advantage by producing something that nobody else had.

    The same may be true here but in a different way - you just removed a large amount of your cost base, but you don't want your competitors to know about it because they might start doing the same thing.

  13. Some of that fear is well-founded by Junks+Jerzey · · Score: 3, Insightful

    Please don't label me as a troll. I understand the benefits of OSS as much as anyone.

    Honestly, I think much of the problem comes from over-hyping OSS. It should be obvious that the usefulness of OSS is directly related to the quality of the software, but unfortunately there's a tendency to lump all open software together. Witness how many people respond to "There's no good OSS equivalent of Photoshop" with "Use the GIMP!" when in reality there's no comparison, even with the Photoshop GUI hacks for The GIMP.

    Numerous times I've looked at open source clones of software, only to dismiss them because they're written by bored students with little software engineering experience. I'd hate to become attached to something that the author could drop when he gets a job or girlfriend or new game system. You run much less risk when there's a company behind it. Sure, I *could* learn the code and take over it myself, but that's unrealistic. You can't just pick up a 50,000+ line program and understand it. (In many cases looking at the code would be enough to make me avoid that program.)

    Bottom line: Some OSS is good, some is crap. J"OSS" isn't any kind of magic term.

  14. Let's make the MS fanboys happy: by Hosiah · · Score: 3, Funny

    They've been complaining about the Billy-as-Borg icon for years. Let's get rid of it...and replace it with Billy-as-the-Godfather. Really, they aren't Borg anymore, they've been busted down to "common thugs"...still fearsome, but no longer insurmountable. The fact that they have to resort to such tactics proves this.

  15. That might be true in government by HangingChad · · Score: 4, Interesting
    In government, at almost any level, if you try an open source implementation it's very wise just to keep quiet about it. Then when the reaction comes you can inform them their system has been running on an OSS platform for the last six months without a hitch. If MSFT gets wind of it they'll be calling legislators up and down the chain reminding them how much money proprietary software brings them. And if there's the slightest little problem the NBMers will seize on that to discredit the entire project.

    My business customers don't seem to give a crap. If it works, they'll use it. MSFT can whine all they want and it'll get them nowhere. On the other hand if MSFT offers them a compelling deal they're not going to have any more loyalty to OSS.

    Ballmer is engaged in an endless game of whack-a-mole. And the moles are popping up faster than even the mighty MSFT can keep pace with. The fact that Ballmer has to waste his time to personally strong-arm organizations is the highest compliment he can pay to those of you involved in OSS projects. Not only can you change the world for the better, you can get under Ballmer's skin and make him burn some avgas in that expensive plane he flies around in. Hehe. Bonus.

    --
    That's our life, the big wheel of shit. - The Fat Man, Blue Tango Salvage