Slashdot Mirror
Fix Your Crashing X-Box 360 With String
mkraft writes "A gamer fed up with his new Xbox 360 crashing every 20 minutes has fixed the problem by raising the power supply off the ground with some string. Goldeneyemaster over at the GameSpot forums indicates that the main reason for his Xbox 360 freezing up is the power supply overheating. The solution is to lift the power supply off the floor and allow the air to circulate better around it."
If you have an Xbox 360, read the label of power supply. Post who manufactures it, and where it was manufactured. Perhaps there are other consumer devices that use power supplies from the same manufacturer that we should check for overheating.
Cyric Zndovzny at your service.
I went back to report and had a very hard time from the product manager (it was in fact so bad that half way through the meeting I told him I had to switch out of the language we were using back to my native English because I did not want a grammatical error to turn into an "admission" in a court of law.) But in the end he gave up.
The engineers then gave me lunch and told me that everybody knew that the project manager had specified to the PSU manaufacturer that the unit had to work up to 35C free air - completely failing to allow for its being used on a carpet, on top of a hot TV, or even on top of the TV covered in magazines. Nobody could understand what sort of a house he must live in that he was unaware of how the box was actually likely to be used.
Pining for the fjords
Made in China.
It could easily have been a management problem too... As frickin' huge as the thing is, it's possible it was even larger during development, and the management word came down "the PSU must be smaller! Otherwise the japanese won't buy it. Consequences be damned!", and it turns out this was the smallest they could get it.
Air is a crappy heat conductor, but in many cases it is your only option.
Water conducts heat about 25x better than air (which is why hypothermia hits in minutes when you are in 35 degree water, but can stand in 35 degree air for half an hour or more with little more than a shiver) but not too many people will let you flood their homes just to keep them warm.
Modern electronics use cooling fans because they are cheap, and because they work good enough. For serious heat management, you are back to liquids (look at car engines, for example.)
It looks like the MS power supply could use some cooling fins, because dunking it in mineral oil (while effective) isn't particularly end user friendly.
Glonoinha the MebiByte Slayer
Back in the old days when I had my Atari 800XL, I upgraded it to 256K of RAM. The extra power draw was enough to cause the power supply to overheat and fail. The power supply was encased in hard plastic and had no ventilation. My solution was to place the power supply in a zip-lock baggie that was obviously open at the top to allow the cables to go out, but then the lower half was submerged in a pot of water. Worked perfectly until I finally came across a power supply that was ventilated.
Eh, there are always excuses for stuff like this.
People manufacture or design bum power supplies all the time. It seems like once or twice a year there is a story on Slashdot about a major power supply recall. At least this one hasn't burned someone's living room down yet.
Who knows what happened with this incident. When I see an ID mishap such as this, it's usually because some idiot at a manufacturing plant in BFE didn't adhere to a design spec.
Since this problem didn't seem to show up with during the small preliminary manufacturing runs, and designers / engineers usually run heat and environment tests, it could probably be a problem with final manufacturing.
"Things are more moderner than before- bigger, and yet smaller- it's computers-- San Dimas High School football RULES!"
And, uh, you are aware that the XBox360 is a followup to something called the XBox? I think that little piece of hardware may fall in to the "sophisticated" category. ;-)
The first X-Box was a big PC in a box. Literally, if you open it up, it's a bunch of standard computer parts. I'd call that "good marketing in getting people to buy a keyboard-less PC," but not sophisticated hardware design.
"Sufferin' succotash."
Umm yeah... Thats why maintainence at my building decided to shut off the air conditioning unit over the weekend. I came back monday to find a bunch of dead PSUs in my server room. Thats why all real servers come with two PSUs because PSUs don't fail.
Have you ever been to a turkish prison?
You know, it was MS (and Sony) that decided that this "media center" should be residing in the living room. It was *their* idea that gaming should be centered around the TV, rather than around the PC. It was *their* idea that the next-gen consoles should be psuedo-DVRs, DVD players, music jukeboxes AND gaming machines.
If they want to compete in that arena, where VCRs, DVD players, stereos, and the last generation of consoles lived (and every console before that), then they better make damn sure their hardware works in that environement. After all, *they* are the ones that want to compete in the living room. The console must conform to the entertainment center, not the other way around...the $400 purchase simply won't drive the design of a living room for 95% of the people buying one (that number was made up...but I'm sure it is a vast majority).
If this is not the case, then the XBox360, PS3 and whatever else just become another type of PC, with an entire area set up to accomodate that particular piece of hardware. Trust me when I say that this is not what most consumers want, and is certainly ot what MS (Sony) wants. If we are going to do that, just get a nice PC and game there. At least PCs are upgradeable as you go along to accomodate new requirements as games come out.
The solution? Design a friggin' power supply that doesn't overheat when it sits on a carpeted floor, or in the back of a entertainment center. It's been done thousands of times before, and we need to see this for what it is: a defect. Just like the release of the PSP, just because the manual says that "8 or fewer dead/stuck pixels are normal and not a defect." doesn't *actually mean* that 8 or fewer dead/stuck pixels isn't a defect. MS can tell us that the power supply should be placed in the bottom shelf of your freezer to "properly" set up the XBox360, but that doesn't mean that it isn't a problem with the unit.
NOTE: I am not a bitter Xbox360 owner (I don't own one at all), just simply observing from the sidelines. I agree people should do their research, but that doesn't mean the company can make whatever demands they want on the consumer in the manual and they become reasonable.
The knowledge needed to make a large project happen is wide ranging, and not always found in a textbook, and not always found with a consultant. Supply chains, economy estimates, component interactions, assembly are truly intersting and difficult problems. The simple act of asking someone else to build something, especially if you do not understand the product, can be a major pain. And the last point about using companies that sacrifice cost for quality. That is experience. Knowing who can be trusted, and who can't.
Companies do have core competencies, and it when they merge and buy and consilidate in a fantasy that core compentencies and cultures do no matter that trouble starts. We make fun of their stupidy when the stock falls as cultures collide, but it is comments like the parent and grandparents that promote those bad decisions in the first place.
"She's a scientist and a lesbian. She's not going to let it slide." Orphan Black