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Desktop Linux Survey Results Published

An anonymous reader writes "The Open Source Development Labs has published preliminary results from its desktop Linux survey, which had 3,300 responses. The month-long online survey focused on determining the key issues driving Linux on the desktop, as well as the major barriers to Linux desktop adoption. 'What was most surprising to us was probably the top two reasons given for deploying Linux on the desktop,' OSDL's Principal Analyst Dave Rosenberg said. 'It's not TCO (total cost of ownership), or security, or lack of license fees. It was 'employees requesting Linux (user demand)' and because 'my competitors have successfully deployed Linux,' he added."

32 of 384 comments (clear)

  1. Built for Linux by bogaboga · · Score: 4, Insightful
    I'd say that in my case, getting the word out that Linux is just a kernel and that there are many flavours built arround it is the greatest problem.

    I have had folks getting an Ubuntu CD after having been told "all applications are there", attempting to install these apps on a SuSE distro!

    The other thing is multimedia not working exactly as advertised or not working as expected.

    With all these problems, getting Linux on the desktop is still a challenge in my case.

    1. Re:Built for Linux by Anonymous Coward · · Score: 5, Insightful

      The day all hardware distributors starts writing drivers for their products in linux, will be a milestone in my oppinion. The only thing keeping me from using linux on my laptop is the lack of drivers for videocards/touchpads suspend etc. Linux for me isn't about license costs etc, it's about a stable working system at all times. A system where things eighter work or don't work at all. Thats not the case in all other OS:es...

      In other words, if installation and hardware support where as good as in for example Windows, this wouldn't keep the day to day users away.

    2. Re:Built for Linux by NickFortune · · Score: 5, Insightful
      In some ways the linux-on-the-desktop debate reminds me of the early days of AI. People used to think up realy hard problems for computers saying "if a computer can perform task X then it will be intelligent". The trouble is that every time we find out how to make a computer do task X, people say "oh, that's not intelligence - that's just an algorithm" and start devising harder problems to crack. Computer chess was once regarded as an AI Milestone, for example.

      Similarly, I think that what Linux needs to be considered desktop ready is being likewise constantly redefined. I mean the guys who were interested in Linux when Slackware was frst released saw "desktop readiness" happen years ago. The trouble is that each such milestone brings Linux to the attention of a larger, less technically adept group who look at the OS and say "Nice ideas, but it's not ready for the desktop..."

      Just a random passing thought

      --
      Don't let THEM immanentize the Eschaton!
    3. Re:Built for Linux by Anonymous Coward · · Score: 1, Insightful

      I believe Mandriva, SUSE, Linspire, Xandros etc all provide MP3 support out of the box, and probably other codecs, too. Contrary to popular opinion, I don't think Ubuntu makes a good "first distro"; the ones I just quoted are better for an absolute beginner, while Ubuntu is an excellent second distro.

    4. Re:Built for Linux by Master+of+Transhuman · · Score: 2, Insightful

      Excellent point.

      Back when I had Windows 3.1, I had only 2MB of memory on that machine. Simply couldn't run it - it was too slow. I stuck with DOS because it was fast, and I couldn't completely see the benefit of a GUI if I couldn't run it.

      Same situation with Linux for a lot of people. Only in this case it's because the OS is "different" and they don't want "different" - they want "the same but different". They want "free Windows." So because Linux isn't Windows, they continue to pay through the nose in money, time and viruses to stick with Windows.

      It ain't rational, but it's a problem. Where I differ from the Linux desktop doubters is that I see it as a solvable problem, one way or the other. It's really not about whether Linux is "ready" for the desktop - it obviously is for a lot of people. It's whether large numbers of PEOPLE can be made "ready" for a Linux desktop. Totally different issue.

      Why is it that Linux gets slammed for not having device drivers while Windows is KNOWN for viruses and unreliability? If not having device drivers is a "show stopper" to Linux adoption, why isn't Windows security and reliabiliy faults a show stopper? Answer is obvious: people got Windows first, they don't want to change. Has nothing to do with the actual merits of the two operating systems. Both systems have problems in fact - the issue of adoption is unconnected to real problems in either system.

      As I constantly say:
      1. Windows is CRAP.
      2. Linux is ALSO CRAP.
      3. BUT, Linux is FREE CRAP.

      --
      Richard Steven Hack - This sig is TOO GODDAMN SHORT TO DO ANYTHING USEFUL WITH! MORONS!
  2. Linux for the people by glaswegian · · Score: 3, Insightful
    The article says : "Peripheral device driver support was also a hot-button issue. In particular, USB device and networking printing were mentioned as key areas that needed improvement."

    For mass consumption, this is the biggest problem I have seen. The people I know who are not technically inclined will stay away from Linux for the time being for this very reason. When they buy a sparling new ipod and the installation cd doesn't set everything up for them they end up thinking Linux is either a) crap or b) for nerds with too much spare time on their hands.

    This is, of course, in large part due to vendors not giving a toss about Linux. With it's ever increasing popularity (especially in the corporate world) I don't think this situation will last very long.

  3. How representative was the sample? by David+Hume · · Score: 5, Insightful

    Looking at the results, I have to ask, how representative was the sample group? Was it, as it appears, entirely self-selected? And what does that say about the validity of the results?

    I mean, 54% of the respondents use, or are considering, Ubantu? With only 19% for Red Hat, with another 26% for Fedora, for a total of 45%? Could that possibly be representative?

    And the second most important application is "Digital Camera/Video?"

  4. Re:tax software by AuMatar · · Score: 1, Insightful

    THe problem isn't programming one- its getting a team of CPA's to write and edit the rules. And handling major liability issues if its wrong. I know I wouldn't touch a line of code in one for the second reason.

    --
    I still have more fans than freaks. WTF is wrong with you people?
  5. The State of Linux Desktop by ccozan · · Score: 5, Insightful

    Believe it or not, i am using Linux as primary desktop continuosly from 1997 ( with just a short interval where i was forced to work on windows, or face getting fired). I've grown practically toghether with Linux as Desktop. Man, it was a challenge in the beginning. Things that for a server weren't important, they become for a desktop the equivalent of endless hacking nights. But it was worth. I was really pleased with it. Ah, and there were not that many distros, i think i started with Slackware, and since then only Redhat ( and now Fedora). I've tried also SuSE and Mandrake, but RH was the most consistent and the most easy to work with that time. SuSE was a PITA, until maybe the latest versions. Debian was out of range because of the "stable means old software" filosofy, even though i used the backports for various friends of mine, who wanted desktops with Debian.

    Now, if i take a look of latest gnome, but especially latest KDE, i can tell you, boy, this a fucking marvellous piece of UI, compared with was before. And all the small bits of integration with hardware are getting close to be a commodity, and not a luxury. I know, i didn't give back to much back to the community, but i am lurking from time to time in frenode's IRC channels, helping some poor beginners. Although, i think while the user friendliness of KDE(or gnome) has skyrocketed, there are still many hacks needed to make the user get the max out of what is offered. The weakest point and also the strongest point of FOSS is this somehow fractured and all over the world decentralised development of software. We should never abandon it, even if that would hurt the potential user ( i am not saying customer, because we talk about distribution and not commercialization).

    That being said, I applaud again the efforts of all developers, that keep us with the vision of a Linux Desktop.

  6. Re:Well, there you have it. by Siguy · · Score: 5, Insightful

    Geek Chic should not be underestimated. I've known quite a few people (including myself) who have run linux on a desktop with no real reason to do so other than the "cool" factor. The problem is, once you get it running and get set up you kind of realize that it is just a computer operating system and not something inherently cool like a tiger or the fonz.
    "Oh wow, I'm running Firefox. On linux! [fifteen seconds pass] Hmmm, maybe I should go download BeOS..."

  7. Pagemaker? What year is it? by gtada · · Score: 2, Insightful

    Pagemaker? Who actually listed Pagemaker as an application they'd like to see on Linux? Quark or InDesign would make more sense. The shrinking pool of leftover Pagemaker users don't have the clout to have Adobe port it to Linux. Hell, all of the users begging Adobe to port Photoshop don't have the clout. :|

  8. Top reasons by james_gnz · · Score: 2, Insightful

    Hmmm...

    Perhaps "Employees requesting Linux" and "My competitors have successfully deployed Linux" were rated as top reasons because these were the things that got companies looking at Linux, rather than them being a final deciding factor?

    Or perhaps competitors successfully deploying Linux is seen as including decreased TCO etc. And employees' requests could certainly be based on these things (especially if they are generally IT workers, which I suspect is likely).

    In order to resolve these issues, the questionnaire should have also asked "what were your employees' and competitors top reasons for choosing Linux?". :-)

  9. Email?!? by el_womble · · Score: 3, Insightful

    I've ranted about this before, but why are people so obsessed with email?

    No encryption (unless you have a degree in IT), no authentication (because people are tight, and nobody out side of IT knows what PGP is), poor support for attachments (MIME is a hack) and no enforcable equivalent to recorded delivery.

    That's before we start to think about the mess that is HTML encoded mails.

    I could live without security, but I'm really suprised that corporations can.

    We've been using email for over 10 years now, and it hasn't progressed at all and I don't believe for a moment that this is a 'if its not broke...' situation.

    If the FOSS community could establish a new email protocol that transparnetly added real support for attachments, security and formatting and it was adopted quickly by Thunderbird, Evolution and Mail.app (I'm a Mac zealot so I want it too) the next version of Exchange would support it too. In the mean time, Redhat, Suse and Ubuntu could be peddling Linux as the next big thing in email - something that might get the attention of CEOs who's only realy contact with a computer is email.

    --
    Scared of flying, pointy things snce 1979!
    1. Re:Email?!? by m50d · · Score: 3, Insightful
      No encryption (unless you have a degree in IT), no authentication (because people are tight, and nobody out side of IT knows what PGP is)

      PGP on linux is as easy as it is possible to get effective email encryption/authentication. It's really well integrated into every email client I've seen. But for encryption authentication to be meaningful the user has to generate keys, and that's the part you're probably thinking is too hard for the average user. But there's really no way to make it simpler without defeating the object entirely.

      --
      I am trolling
    2. Re:Email?!? by james_gnz · · Score: 2, Insightful
      If the FOSS community could establish a new email protocol that transparnetly added real support for attachments, security and formatting and it was adopted quickly by Thunderbird, Evolution and Mail.app (I'm a Mac zealot so I want it too) the next version of Exchange would support it too.

      Not likely. There are two ways a standard can achieve wide adoption. One is if Microsoft pushes it (you'll ruin all chance of that if it has any association with the GPL). The other is if it's already had wide adoption since MS Windows 3.1 (http, ftp, pop3, smtp, nntp, HTML, GIF, JPEG, JavaScript, Java, Flash, PDF). You need to make Microsoft think it was their idea. Build it into FreeBSD.

  10. Re:Gamers by rsidd · · Score: 3, Insightful
    What about games?

    In a corporate set-up? "Our employees demanded games so we installed Linux..."

    Seriously, lots of windows-using kids have been hooked by the games on my Linux laptop, and my wife and I often play frozen-bubble. Nothing wrong with the games available on linux. Multiperson shooters and jaw-dropping graphics do not good games make, and people who insist on those will likely as not buy a PS or Xbox or whatever (the markets for game consoles is way bigger than the PC market). 3D acceleration works fine with linux on most systems; as linux gains popularity, game writers will likely target linux, but I hardly see why linux developers should develop games.

  11. Penguin powered for ages by LABarr · · Score: 5, Insightful

    I have been running my business on a Linux desktop and F/OSS for a number of years. (My servers are all OpenBSD, however) I have done a number of consulting gigs where a Linux deployment is discussed, and in some cases, choosen as the exclusive desktop solution. If there are no applications that the client has that absolutely requires Windows to run, i.e. beyond what they can do with e-mail, firefox, openoffice.org, GIMP, etc. --it isn't a difficult to sell them on the idea. Especially when pointing out the many advantages of an MS free office. I once recommended a Linux solution and told the client to keep a reserve of cash on hand to purchase Windows (OS and Office suite) software if they should find themselves feeling like they couldn't get by running a Linux desktop. That reserve has long since been spent, they are still running Linux, and there isn't a Windows desktop to be found anywhere. In other cases running a handful of Windows boxes for the people that really need it mixed with a mostly Linux deployment is the answer.

    Many clients have said that it is not that much of a change for them and that they wonder what all the fuss was about?

    I personally have actually found myself lost trying to do even trivial tasks on a friend's borrowed Windows machine that I wouldn't have to think twice about using my own laptop running Linux... I have started carrying LiveCD's just so this doesn't become more of an issue. The tools that come standard on many Linux distro's are far superior to those available to other OS's. It's a no brainer for me...

    ---
    Simulated Sig

    1. Re:Penguin powered for ages by Vo0k · · Score: 2, Insightful

      In other cases running a handful of Windows boxes for the people that really need it mixed with a mostly Linux deployment is the answer.

      One more option. Windows boxes with Open Source software running. If there are 8 things the box must do, and one of them is available only for Windows (find a good driver for a big CNC milling machine for Linux... and a CAD/CAM software to go with it), use free software wherever it fits. OOo instead of MS Office. Firefox, Thunderbird, Gimp, Inkscape... and if needed, Cygwin for most of the rest.
      Proprietary here: Corel Draw (sorry, Inkscape doesn't live up to my needs YET), IrfanView (well, nothing better Free ported to Windows), AVG (no Free antiviruses) and the CAD program plus the CNC driver. All the rest - free.

      --
      Anagram("United States of America") == "Dine out, taste a Mac, fries"
  12. Re:Which Linux Desktop? There are several by miyako · · Score: 2, Insightful

    I've come across this argument a lot, and I still fair to see why it's that big of a deal.
    Right now I'm running KDE, and of the applications I have open, half were written in GTK+ and the other half in Qt, plus a Java application written with SWT and a Windows application running under Crossover Office.
    If I didn't know a thing or two about Linux and about these programs I wouldn't have any idea that some of them are "KDE" applications and others are "GNOME" applications. All of these applications pretty much have the same look and feel. I can copy and paste between them, access all of them from a single menu, put GNOME applications on my desktop or toolbar, etc.
    So I don't really see why this is a big dea.

    --
    Famous Last Words: "hmm...wikipedia says it's edible"
  13. Re:Why not to chose GNOME !!! by Anonymous Coward · · Score: 0, Insightful
    1. If you make posts like that, it's no wonder you get treated like crap by a dev community.
    2. There's nothing magical about C++ as oppose to C. C has object-orientation as well and compiles much more cleanly. There's no reason GNOME shouldn't use C.
    3. Big companies (like Red Hat, Novell, etc) are putting their money into GNOME primarily. GNOME has a future, though you are too small-minded to see it.
    4. It's people like you that cause the unfriendly groups that form in development communities.
    5. Pull your head out of your ass and realize that KDE and GNOME are _different_ and are better that way. If you want something with all the latest whistles and bells, 'ding' sounds when you click on things and shiny bits spinning all over your desktop, use KDE. If you want something to give you the best working environment and leave you to get down to your code, use a paned window manager or something lightweight like fluxbox. If you want something inbetween, use GNOME.
    6. So what if KDE is used by 2/3 of open source desktop users? At least 95% of desktop users are using Windows, does that make it better than Linux? No. Statistics serve very little purpose.
  14. Top inhibitors for adoption by wysiwia · · Score: 1, Insightful

    Amazing, this survey lists the first fact what I pray for years: "There are not enough common applications on Linux"! And the solution for this is: "Cross-platform development". Cross-platform development is easy if you do it as wyoGuide (http://wyoguide.sf.net/) suggests. Besides see this summarizing eWeek article http://www.eweek.com/article2/0,1895,1893639,00.as p.

    --
    See http://wyoguide.sf.net/papers/Cross-platform.html
  15. Re:Gamers by EvanED · · Score: 3, Insightful

    This is possible because while Microsoft is intentionaly breaking compatability between releases, wine is being developed to run programs from any Windows version

    What's this?

    I can think of very few systems that have been around as long as DOS/Windows and have better backwards compatibility. I can think of only one Windows program that runs on an earlier version but not XP. About the ONLY thing that MS has done to break compatibility is prevent direct hardware access (e.g. for sound cards) in old DOS programs.

    Only system I know that's better (though I'm sure there are plenty more, but still a minority) about keeping backwards compatibility is IBM mainframes. What may be the best common mainframes in the world (IBM z/Series) still runs stuff made to run on the s/390 architecture.

  16. Summary by trollable · · Score: 2, Insightful

    It was 'employees requesting Linux (user demand)' and because 'my competitors have successfully deployed Linux,' he added.

    In other terms: PRODUCTIVITY
    (I'm not surprized)

  17. Re:tax software by sstidman · · Score: 2, Insightful

    That's a nice thing to wish for, but it will never happen. The US tax code is incredibly complex and constantly changing. Writing tax software takes more than just programmers; it takes an army of tax accountants who read the tax code and codify it into a set of rules used by the software. Would you honestly trust a bunch of geeks (nerd herd??) to write such software?

    That said, there is no reason why someone couldn't port their tax software to Linux. Or you could probably run it under Wine. Considering that the tax software so important and that it is tax deductible anyway, is it really so awful that you have to pay for it?

    --
    Send/track messages to 100K people: www.xPressAlert.com
  18. Re:Gamers by CrazedWalrus · · Score: 2, Insightful

    And yes Microsoft really does intentionally break compatability between releases, and especially with their competitors.

    Any evidence for that claim?


    Didn't the XP SP2 break compatability with a significant amount of software? I know our company waited as long as possible to deploy it because the SP had such a bad reputation. I also remember people reporting that their computers were not working correctly after the 'upgrade'.

    Anecdotal evidence, sure, but it's evidence I'm certain that most enterprise IT folks on Slashdot can recall.

    I think MS does an admirable job keeping compatability between releases, but they *do* break things sometimes (and not necessarily for bad reasons).

    The OP's point was, I think, that wine is being coded to run programs intended for any windows release from 3.1 onward, so programs will eventally have better probable compatability with wine than with a given legacy version of Windows. Running with Wine is sort of like running with every version of Windows simultaneously.

  19. Re:Well, there you have it. by khakipuce · · Score: 3, Insightful

    I just re-read this and felt I better put in a disclamer for those of you who think I am comparing Win 95 to Linux - I AM NOT, also for those of you who use Linux everyday and think I am knocking it - I AM NOT (I use it most days too) - see if you can figure out what I am driving at by reading the whole comment.

    Back in the early 90's I worked for a company that was a late adopter of PC technology. At the time they had a mixture of DOS and OS/2 with Wordperfect and Lotus 123 . Email and most apps were on Minis and Mainframes. The assets were old and the users were SCREAMING for Windows/Office. Eventually (1996!) the company began a programme of upgrading the desktops with Windows 95 machines - which was what the users wanted.

    Only the users found that Office on Win95 worked Ok at home where they used it for an hour or so but use it for eight hours editing multiple documents and it failed due to memory leaks. Necessarily, the desktop was reasonably well locked down so they could do all the stuff they wanted (i.e. play games and install any application they wanted).So after week or two the users were as unhappy with the "new" Windows 95 as they had been with the old DOS and OS/2 arrangement.

    And I can't help but suspect that the same will happen with Linux, it may be cool at home and it may be cool to talk about it when you don't use it anger, but when you find that it hasn't magically transformed your crap job into a world of fun and entertainment, that will be Linux's fault, not becasue you have a crap job.

    --
    Art is the mathematics of emotion
  20. not me by r00t · · Score: 3, Insightful
    My guesses would have been:

    • no need to track the silly hologram cards in fear of a BSA audit
    • no need to deal with the accounting department before installing an OS
    • not falling apart over time (from stuff like Sony's rootkit)

    That's not quite the same as license fees and security, though those may be the root causes. The license fee itself isn't so bad, but the associated hassle of budget approval and tracking sure is. Lack of security related to break-ins might be tolerated (yuck), but unknown random DRM crud mysteriously destabilizing the machine is harder to accept.

  21. Re:Well, there you have it. by marcosdumay · · Score: 4, Insightful

    Differently from Windows, a Linux desktop works as well during an hour as during an entire mounth. So, they won't have this problem.

    I'd assume the oposite, people at home have a bad time configuring their desktops to fit the usage, and don't have nice games to play. Those problems go away when you have to use the computer to work and there is a support team.

  22. Re:Well, there you have it. by msuarezalvarez · · Score: 4, Insightful
    Windows is now less bloated than the average Linux distro.

    Except, of course, that with a Windows install you can... hmmm... you can... there's gotta be something... ah, yes: you can use wordpad and play solitaire. Yes. But, yes, you are right.

  23. Summarized top 10 reasons for switching to Linux by dtfinch · · Score: 2, Insightful

    1) Employees want it
    2) Competitors are using it
    3) Corporate direction (?)
    4) Source code
    5) Vendor independence
    6) Manageability
    7) Total Cost of Ownership
    8) Unhappy with existing OS
    9) Reduce licensing costs
    10) Security

    The grid they gave with the results was a little hard to read, so I tried to make a top 10 ranking out of it. I just figured this using a simple average rank, treating N/A as 8, so it's not as accurate/meaningful as it could be. The top 3 make no sense to me, but they may have just consistently scored in the top 5, whereas some issues are either very important or entirely unimportant.

  24. Re:Well, there you have it. by sp0rk173 · · Score: 3, Insightful

    Linux won't turn into that, because linux is not an operating system. There will be distributions that will turn into that, like Fedora, SuSE and Mandrake already have, but since you can build a kernel yourself and compile an entire system from the ground up...again...yourself, it will not turn into huge bloatware from an OS standpoint.

  25. Re:Here's my observational study results... by FukYa · · Score: 2, Insightful

    Claim: "No major distribution channels."
    Comment: There are many, but you really don't need one if you know what you are doing.

    Claim: "No real cost advantage."
    Comment: Ha-ha, crack kills dude. There are HUGE cost advantages, give it a try sometimes.

    Claim: "Stability is no longer an issue."
    Comment: Tell that to the 90% of computer users bringing their broken/infected Windows 2000/XP operating systems into the repair shop for reload at least once every 6 months.

    Claim: "Nobody cares. At least, none of the PC desktop consuming masses care. If people have a working Windows PC, why should they switch?"
    Comment: Most people's Windows PC DOES NOT work reliably because of continous spyware & virus infections and the need to continously apply bandaids to hide Windows' insecure design.

    Claim: "It's too hard to use."
    Comment: You're kidding, right?

    Claim: "Zealots. I don't think this affects most people, but at least one of my co-workers hates Linux (and open source in general) because of the zealotry he was subjected to in the past."
    Comment: I think YOU are that person that hates Linux. Or perhaps a paid Microsoft FUD slinger?

    Claim: "Easier development platform."
    Comment: So, you are saying that a closed, proprietary, secretive, expensive operating system + development environment is easier to develop with than a totally free, completely open, fully publically documented on the Internet including source code, development + operating system environment? I don't believe that you really think that unless you're nuts.

    Claim: "As much as I love Linux (and have used it exclusively, at least at home, for nearly a decade), I feel that overall quality of a Linux-based desktop has suffered somewhat recently."
    Comment: I think that you probably have never used Linux in your life and actually work for Microsoft, spreading a little more FUD during the leisure time.