Consumer Strikes Back at Crooked Online Retailer

BigBadLad writes "Seems like customers are at a huge disadvantage when dealing with dishonest retailers. This is the story of a man who had a horrible experience with an online camera retailer. In short he was lied to, yelled at, and threatened to be sued if he posted the experience on his blog. He was also persuaded to sign an agreement that would allow the retailer to charge him an extra $100 if he left bad feedback."

Comments

Summary is RIGHT

[koko775]

And I quote: "An offer to add insurance was offered, and initially I
declined but then agreed after being told that otherwise if the product
arrived and was non-functional I would be taking full risk. Before the
product could be shipped I was asked to sign and fax a form, appended
below, that indicated that if I wrote any negative feedback I would agree
to have my credit card charged $100, and that I also agreed to waive my
right to chargeback to the credit card company, and that product could not
be returned for any reason. I signed and returned this form with the
understanding that the company would send the item I ordered."