Consumer Strikes Back at Crooked Online Retailer

BigBadLad writes "Seems like customers are at a huge disadvantage when dealing with dishonest retailers. This is the story of a man who had a horrible experience with an online camera retailer. In short he was lied to, yelled at, and threatened to be sued if he posted the experience on his blog. He was also persuaded to sign an agreement that would allow the retailer to charge him an extra $100 if he left bad feedback."

Comments

Re:bourgeois blogs

[uijltje]

Hmmm, let's see:
. Americans violating Americans
or
. Iraqi's violating Iraqi's

The latter somehow being more important?

To me it's the same difference.

Re:Summary is indeed WRONG

[epiphani]

pygmysurfer you lazy git! stop posting on slashdot and work! :)

Can't speak for the OP, but...

[raygundan]

My experience with best buy is along those lines, in Indianapolis. Quick summary of the worst:

Bought $600 high-end 19" monitor (back when such things were expensive) open-box, with big sticker on the box that says "best buy will honor manufacturer's warranty." Monitor dies in three months-- Best Buy has stopped carrying the monitor, or, in fact, any monitor that matches the resolution and refresh rate I had been using. They refuse to repair or replace it, granting only store credit. Emails and phone calls to Best Buy's customer service get nowhere, with a lawyer eventually calling me and telling me "This is the last time we will ever speak to you about this issue."

Had I been older and wiser, I would have sued in small claims court.

Re:My mom's terrible experience with these croooks

[computer_redneck]

Just my Two Cents from several years back.

Circuit City has a price match policy. You read online and all their literature and it will tell you this.
I bought a pair of Bose speakers. Found them for about $10 less a speaker a week later. Made sure it wasnt special or clearance or sale. Went back and was told that CC has an agreement with Bose to not sell their speakers or products for less than advertised price.
Their price match does not state anywhere that it excludes certain brands or cannot match for certain reason.

Bottom Line... just because a company is big and Brick and Mortar and been around does not mean it honors its advertisements. I do not shop at CC ever since then.