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FBI Delays Computer-System Contract
Carl Bialik from the WSJ writes "The FBI postponed until 2006 the awarding of a huge computer-overhaul contract, gun-shy after a $170 million failed first effort, the Wall Street Journal reports: 'Much is riding on the project's success. Congress and other overseers pilloried the FBI for its reliance on paper records, forms and file cabinets. The FBI only last year completed the rollout of the Internet to its agents and analysts. And even though the bureau installed a computerized case-management system in the mid-1990s, it relied largely on aging, less-agile technology to do so. And it did little to eliminate the department's notorious number of paper forms -- currently numbering more than 1,000.'"
They also largely eliminated kidnapping-for-ransom because they have a 100% rate of catching criminals in those cases.
They are the numero-uno agency in charge kidnapping cases, and are very very good at it.
Besides, without them criminals could play hopscotch and avoid effecting law enforcement by skipping across state lines.
Actually, when the FBI started, they were not a police force. FBI agents were not allowed to carry guns, and the FBI was largely a small agency used to coordinate local police forces investigations for crime that crossed state borders. If the FBI was downsized to it's very limited non-law-enforcement role, it would arguably be constitutional.
They spent over 105 million dollars on a software project called the "virtual case file" to support this. The project failed. IEEE Spectrum magazine has a long article that dissects the project in their September issue. Here is a link:
http://www.spectrum.ieee.org/sep05/1455
It is an interesting and sad story.
Years ago I arrived on Frankfurt airport on a flight from Bangkok. On arrival, it turned out that the local computer systems responsible for running all the gate assignments and platform traffic were down, and were not going to be up in the comming hours. As it turns out, the local airport staff had a complete paper based system in place still and managed to keep the place running with relatively little delay, thanks to tons of paper forms, and an obviously well thought out system that worked regardless of those computers (tho it is probably a lot cheaper and more efficient to run it with computers of course)
In other words, if your system is simply too complex to manage then you may have a problem right there. Throwing computer power at it to better keep track is no alternative to thinking up a better system, it is just a good tool for making it more efficient.
Of course using a more efficient system opens up new possibilities, thats not the point, but no number of computers is going to reduce 1000 forms to a more managable number by itself.